Yatra Online / YatraTrip.in Complaints & Reviews

I had booked a flight by yatra.com (Mr ankit kumar) and had travelled by indigo 6e-738 flight from hyderabad to delhi on 08 jan 19. Pnr no is yip1kd. I had requested for a travelling certificate mentioning fare details for the purpose of reimbursement for the expenses i have made during the travel. However airline company have refused to provide the traveling certificate and fare details. Kindly request forward me travelling certificate and...

On 12/5/19 i got mail from you that including my tour plan in that what i missed
In simla mall road or has
1mall road
2 christ church
3 ridge
4 haha ghar
5 jhaku rope way
6 wax museum
In manali local attractions
1 rotang pass
2 manu temple
In chandigarh
1capital complex
2 open hand
I don't know what i miss after doing this much of payment....

I have made a booking vide id yh5036721 with yatra.com. Due to some unavoidable circumstances i have requested the team on 8th may (15 days prior to the departure date - departure date is 23rd may 2019) to reschedule my tour plan for next month ie june.in spite of repeated followups no reply came till 13 th of may. Suddenly the officer at their end started following up for payment and not resolving the query for the mail pitched on 8th of...

I booked for himachal yh4452419 in simla you shown kufri only remaining i made my own for jhaku and mall road. Kullu in plan your cab driver forced me to have river rafting in paraglading.in chandigarh you provide out skirt hotel with consulting me you changed that earlier hotel i paid extra 6500 rs i booked you given me one gift voucher that not valid any where in bangalore in chandigarh also 4 place only i never expect from your end any...

I booked bus ticket from delhi to rishikesh. It gave me a departure time of 11:15 pm and left the location as advised by mr sanjay that the bus is supposed to left by 10pm from ramakrishna ashram marg near piller no 9 and 10. So i missedd the bus because as mentioned in ticket.. Not the same is not affected while i returned in reference time[protected]Rishikesh to delhi) yet worked exactly as the itinerery details. So what happened in...

I had booked domestic tickets via yatra. I needed to reschedule for 2passengers. I tried to do the same via website but yatra site was not working so i raised compaint. After 5-6 days the issue was still not resolved. I talked to customer care and they only asked me to get in touch with airlines (Indigo). So i talked to indigo and did the reschdulling of 2 passengers and cancellation of ticket for other 2.

Now when i am asking...

I have never in my life experienced such a poor customer service from any travel or any other service provider company.
My go air flight for maldives got cancelled and yatra never cared to inform me about the same. When i got to know it from airlines itself, i contacted yatra people and that turned out to be the most disappointing customer service i have ever experienced. It took me three attempts to finally reach a person who was...

Yatra is not initiating the refund of jet airways ticket which was cancelled by jet.

I already checked with jet airways, as per them they have initiated the refund for all cancelled flights.
But yatra is not ready to initiate the refund for the same and moreover they have very poor highly unprofessional customer care unit who do not know how to interact with customer.

Below are my details for the booking.br...

Hi, i had booked a flight from mumbai to barcelona and back for 2 adults via yatra reference no : yt32541604. Going flight was jet and coming back was klm flight.
Jet cancelled flights, so did klm but there was no intimation from either them or even yatra of cancellation or refund. After hours of waiting in queue at yatra's ivr, the agent said we will get back on mail.

I called jet airways as well as klm, both confirmed...

Booked a ticket for three passengers on yatra for a multi city flight from delhi to the us and back. The flight was on delta and part of the itinerary was operated by jet hence got cancelled. Contacted yatra but they were of no help so contacted the airline directly and was put on an alternate itinerary but final re-issue of ticket has to be done by yatra. Unfortunately they lack the basic competence to execute something like this. They don’t...

Hi, i had booked a flight from mumbai to canada and back for 2 adults + 1 child via yatra reference no : yt35082107. Going flight was ethiad and coming back was jet airways flight.
Jet cancelled flights, so did ethiad but there was no intimation from yatra of cancellation or refund. After hours of waiting in queue at yatra's ivr, the agent said we will get back on mail.

I called jet airways a week ago, they said refund...

Hi Team,
This is to inform you that yatra is a travel company with false hope, false promises and a true fake company. They offer holiday package on phone with lucrative offers but when comes to deliver the same they cheat people very smartly.

Same happened with me. I would request you to kindly take action against them. They are cheating with us....

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Re:'ya:18788265' jet airways grounded ans status of flught pnr eodnqj

Yatra.com
To
[protected]@yahoo.co.in
22 apr at 2:24 pm
Dear ms minakshi,

Greetings from yatra.com!

This...

I have booked flights from hyderabad to paris and amsterdam to hyderabad on 19 th april and later on next day i found a doubt about name format for which i have placed a request online through mail.later as it was taking time to get call from their side i placed a cancellation of my ticket with booking refrence number[protected] after reading their terms and conditions.in which they said that without cosent of customer they are not going...

I had booked through yatra online private limited bangalore my flight tickets for travel from ccu-bom-paris-dfw (Usa) on 05.05.2019 with a payment of rs.96014.00 to them which they informed on 16.4.19 as being cancelled.

However, when i asked for refund they are repeatedly emailing the same message as "please be notified that jet airways has temporarily suspended all operations. All jet airways flights have been cancelled....

Wrt yatra reference no[protected] and pnr no eodnqj for jet airways flight (9w819) from kolkata to mumbai on 7th june 2019... Plz let me know whether the jet airways flight be operational.
If all jet airways flight are cancelled then request you to either give alternate flight for the abive date direct flight in alternate aurline or cancell and guve full refund so that i can book alternate flight booking.
Do request to refund...

Booking reference[protected]
Pnr cj4hqa

I booked the indigo ticket on-line with yatra for my wife shilpa for 12 jul from delhi-ahemdabad - dubai.
After mixed up pnr generated the refund process itself has been absurd with the on line site suggesting that zero refund would be granted. The helpline employees are the most disrespectful people and are not wiiling to understand the customer point of view, blatant...

Last friday i purchased 4 train tickets from howrah to katpadi junction. It costed me 2768.60 rupees. But after 20 minutes yatra.com send me an email that they would send me the refund because they couldn't get me these tickets. It has been a time but i didn't get my refund and whenever i checked the status of my refund, it showed me nothing.
Yatra ref[protected]
Transaction id[protected]....

Dear sir/ma'am
I have proceed for book flight ticket of 5907 rs from bangalore to delhi on 02 april 2019 with yatra.com but due to some technical issue in yatra.com my ticket was not confirmed and my amount debited from my account.
I have received a message from yatra.com that my amount will be refunded.
After two days on 04 april i have received message from yatra.com that my amount refunded but till now amount has not...

Samunder Budhwar on 25 march 2019, I was Complaint to Yatra company about my whole refund.
I have not received any amount from the yatra.com ticket bearing reference no.[YT35249543] booked on 24th FEBRUARY from DELHI to NADI via SINGAPORE round trip for 1. Jet airways has given necessary comments to yatra regarding full refund but I have not taken any refund from yatra I called many times to customer care number but they told me that...