Yatra Online / YatraTrip.in Complaints & Reviews

On 15/02/2018 i booked 3 tickets via yatra.com. I made a payment of 2263 from my google pay upi (Details in the photo attached).
The money got debited from my account and the transaction was successful but i did not receive any tickets nor any booking reference id.

[protected]@yatra.com is the support for faulty bus bookings and on sending them mail, it says that the domain does not exist.

I then sent a mail to...

With reference to the yh4477468. I booked my international holiday.
But i was my blunder mistake that i had chosen yatra.com. On 14 feb i have to do check in but at 11 pm i am sitting in lounge due to poor management and flight booking.

I booked a 4 days 3 night holiday in which my 1 night already lost due to your mis management.

We are paying you as per you itinery and you people's cheating us at the...

On 4th feb 2019 i booked flight ticket. Yatra ref no[protected]. Yatra.com did not provided the invoice against the payment made.

Is it not mandatory to provide invoice with price, charges and tax breakup??

Is it not a violation of commercial tax rule of the india?

Kindly let me know if this is a violation or not

Regards
Umakant singh
[protected]@gmail.com
[protected]...

(Unfortunately, vendor (Revv cars) has declined your booking request due to some rare reason. We are taking this up with them.in the meanwhile, your refund is getting processed immediately. Your reference no is[protected].) this massage send by yatra.com i book selfdrive car no 13/01/2019 but till now refund not credit in my account and also there is no proper cnt details i send two mail to yatra no reply till now almost 1 month going...

The initial estimation was give for per person package was inr 1, 00, 330 /-.

Was covering as per below :

Singapore
4n accommodation at singapore
Daily breakfast
Singapore visa
Return airport transfers on sic basis
Coach transfer from singapore to kuala lumpur
Sentosa island tour (Cable car, luge & skyride and wings of time - 02nd show)
Half day city...

Sir, i would like to inform that i have booked 2 seats through yatra.com vide pnr no. [protected] stating that congratulations! Your bus booking is confirmed vide booking reference number[protected]
From allahabad to jaipur but unfortunately the bus was cancelled and no intimation was given by the operator shri sawriya travels a-c, seater sleeper. When my parents reached the bus stand we came to know that they have cancelled...

I have reserved 3rd ac railway ticket from wfd to kcvl on 21.02.2019 in the name of rejin ramesh, aged 24. I was not found any problem upto online payment. After payment from my account, the system was not displayed the ticket printing option or showed any reference number or pnr number or anything else. Since i did'nt get the pnr number, i could not cancel the ticket or print a duplicate e-ticket. I have not received any message in my registered...

I booked flight money got deducted but ticket was not booked. I have booked on feb 8th but not received any confirmation can you please help me 3576 was deducted. I booked flight from hyderabad to jaipur for april19. From yatra.com it's quite disgusting to know that they don't even have a customer care number from where we can contact them. Please help me...

I cancelled the flight ticket. Indigo refunded 731 rupee as refund. But yatra refunded only 231. They are saying 400 as service charge and 100 as promo. This was not conveyed while booking flight

Below i copied the mail details which i got from yatra.

Yatra.com
3:06 pm (13 minutes ago)
To me

Dear mr palaniyappan,

Greetings from yatra.com!

This is with...

I booked a train ticket from yatra.com mobile app and paid rs 12095. But i had to cancel the ticket for some reason.
Irctc sent me a message that i will get a refund of rs 11080. Yatra also messaged me that i will get a refund of rs 11080.
After sometime i received a message from yatra that they are processing a refund of rs 8120. But where is the rest of my money.? Why are they deducting so much. I have not done a flight booking...

This is regarding fraud & cheating done by yatra online private limited company having website https://www.yatra.com
Company details:
Company name - yatra online private limited
Website - https://www.yatra.com
Address: 1101, 11th floor, tower b, unitech cyber park, sector -39, gurgaon, gurugram, haryana 122001
Phone:[protected]
Email addresses - [protected]@yatra.com, [protected]@yatra.combr...

Hello
I booked a return ticket from Delhi to Hyderabad . For 19.02.2019 I choosed a flight at time 17:50 but your site change it afterward for 6:05 in morning ... I don’t know what purpose did this serve to you because price of both were same. I want you to please ractify this mistake and intimate me timely. Confirmation number is[protected]
Thank you...

I had booked an air ticket from nagpur to mangalore for the 4th of february 2019.
Unfortunately the very same morning my grandfather expired at 3 am and my flight being scheduled at 7:55 am i decided to get my flight rescheduled. As i tried navigating through the app for the reschedule an error occurred and i was provided with a number to call and get the required done. On calling the number i was taken through a series of automated...

I booked international ticket to my parents for january 12th from hyderabad to paris and the first flight of airindia from
Hyderabad to chennai was delayed by 3hrs and in any case they cannot reach their connecting flight on time. So they did not take the first flight.
We had informed yatra from the hyd airport and they started bluffing us saying "it's on time and they have no info on delay. They meant as if we are lying"....

On february 2nd, we tried to book a treebo select fortel hotel in chennai through yatra app... Money got deducted but dint receive any confirmation.. Through msg we received the booking reference number also... It was confirmed also. But hotel booking is not showing in my booking summary of yatra app also... Kindly resolve to the earliest...
Amount of money deducted is 3502/-
Pls resolve the issue...

Tried to book a flight from pune to delhi. Money got deducted but no confirmation from the yatra team about the ticket. When payment is getting done no message was popped and page got hanged there but money was already deducted. I was not able to book different flight ticket because no message came for success and error for this booking.

Email - [protected]@gmail.com
Money deducted - 5914/-

Kindly resolve...

I have booked tickets from Bangalore to Delhi charged me around Rs 2, 885. Payment was done through PayPal account, but not confirmed with yatra.com

This is the second time, I am facing the issues...please help to provide me solution as quick as possible. I have enough of this ### everytime. I have always booked my tickets through you, being a loyal customer. This is how you treat !

You can give me refund, bm but...

Took 56k for my kerala trip in december where hotels provided was unsafe, tried to call yatra executives but no response trying to contact emergency tour coordinator no reply even after texting its emergency pls call back he switched his phone off. (Emergency number) so had to book another resort for next two days of the trip where as i had already paid everything in advance nearly 15k extra... Now when asking for refund they are only arranging...

I had selected my wife's name and not my father's, pnr xydutt, go air flight pune to lucknow, passenger name selected from drop down list was apurva goyal, ticket booked was in name sushil kumar goyal, on calling customer service, they said name change was not possible, also my baby is also traveling, so they told baby can't travel without adult, so i need to cancel both which will cost rs 6000 airlines charges + yatra charges. When search...

1. I had a online reservation on 14/12/18 for island vinnies tropical beach cabana stay on 6/1/19. On 5th while i was in andaman i got a call from yatra explaining they were unable to reserve hotel.in spite of advance reservation yatra unable to reserve stay for me.

2. Since i am already in andaman they offered stay at pellicon beach resorts, i appreciate they tried to correct their fault. There was a cyclone on 6/1/19 so no...