Yatra Online / YatraTrip.in Complaints & Reviews

Noor sweetu
17:24 (20 minutes ago)
To hotelservices

Hi team,

Please find below your email stating the full refund amount of 5318.

Where as i only received refund of 2318.
When i spoke with your representative deepak and nisha kumari, i am been told that since i paid 3000 by gift voucher thats forfitied because i cancelled the booking.

I actually wanted to reschedule...

[protected] : booking id
I booked return flights from mumbai to srinagar. The flight i selected for the return was a 15.25pm go air flight from srinagar which was a direct flight of 2.30 hrs approximately and also happened to be the top one on my search list and i crossed checked the selection as well to be sure. Then i proceeded to the payment page, all of a suddenly there was a revised fare which happened to be lesser on the payment...

Hi m navdish sehdev i had booked europ tour of 13 day from yatra six month back, i gave them 150000 rupees before booking but my visa got refused boz of improper support of yatra visa team. And after then i ask them for refund rest of my money they didn't have me single penny except harrassment or ment torture. And bad thing is tat nobody can ask them why they doing tis... And government aslo should take action against these big brands....

Dear Sirs,

we apply for your help in the following case:

We as a Hotel in Germany did submit by accident a much to high commission instead of the much lower commission.

For example € 1000, 00 instead of € 100, 00

Our efforts to get back our comission did not work at all, the company Yatra is resistant to all mails or phone calls.

Can you help?

Yatra...

I booked flight tickets from bangalore to ahmedabad and from ahmedabad to bangalore on 17th september 2018. I got a message saying your booking has not been confirmed. If booking has not been confirmed then why amount was deducted. Without confirmation they are accepting payment as a strategy that customer will not be able to book tickets via another service provider / travel agent. Please refund the amount i paid i. E. Inr 5945/-
br...

I had booked lko-blr-kochi flight from your portal with airline pnr nerekj. (Yatra.com booking reference number[protected] due to flood conditions in kerala i want to cancel our tickets. To my surprise i could see rs 0.00 to be refunded against this cancellation whereas the airlines (Indigo) says they will refund rs 2818/= as against this booking. Your website states you deduct 300/ per person on cancellation over and above airline...

I booked my train tickets. After completing my transaction it was unable to download the e-tickets. The customer care number given also has no use of it. To download eticketthe reference number given by them was incorrect, thn why the money transfer is happpend i dont know it have been tried many more time how can i know that ticket is confirmed. Please sent me reply...

Don’t know why simple refund is taking that much long time. Money just transferred to yatra account only, no 3rd party involve.
It's very unfortunate, i am keep getting false promises regarding my refund. It's already been28 days since refund process has been initiated by yatra.com. Everytime i called on given extension, my call never transferred to seniors also after repeatedly saying.

My booking reference no is...

We had a booking under transaction id (Yh4330472) for 5 nights and 6 days involving three destinations munnar – alleppey – kovalam/poovar. With cab assistance all day long and site seeing.

We reached kochi airport on 7th aug the same day kochi was facing some vehicle strike and we were supposed to reach munnar the same day, suddenly the driver asks us to stay back in kochi for safety sake and on contacting yatra team they...

Hi,

I booked couple of tickets on yatra.com. The website said the payment did not go through and rebook tickets. When i booked the second time and checked my deduction in account, i was charged for both the booking (The one on which error was showing and the one which i rebooked).
I have been chasing the customer support for 15 days now and i am getting emails everyday that my amount will be refunded in 2-3 days then...

Dear Sir

I have noted that YATRA is cheating the clients.

Yatra feels that customer is fool and expect to dance to their tunes.

I am giving below the details

I have booked for Srilanka package and the id is YH 4363425 and the travel is to starts on 23.08.2018.

Unfortunately my passport was held up with British high commission as I applied for UK VISA.

I...

It's very unfortunate, i am keep getting false promises regarding my refund. It's already been26 days since refund process has been initiated by yatra.com. Everytime i called on given extension, my call never transferred to seniors also after repeatedly saying.

My booking reference no is : yh4385093
My contact no : [protected]

I used yatra.com alot in past. But now, i am facing very difficult period with...

Dear sir we had booked the ticket on 14/8/2018 due to some technical problem transcation was not completed. Our account was deducted by rs.6156.00 but our ticket was not booked. We had booked ticket from other site afterwards.
Refrecnce no.[protected]

Bank refrecnce no.[protected]

Till now i havent got the refund back.
There service is poor that i continously do call to their customare care...

Pnr is jyvg9s. I pad 7800/- for indigo flight from vizag to kochi via bang. But due to floods on 15.8.18 they canceeld the flight from bang to kochi. The refund amount offered to me is rs. 1995/-. They are praying for these disasters to occur so that they can milk a dead cow. Ppl are stranded co of kerala floods and they don't care how difficult situation they are on....

Today, I have booked flight from Ahmedabad to Bangalore on Yatro online app travel dated 22.08.2018. Booking reference number is[protected]. While booking in the app, It has not asked my permission to have insurance and insurance amount of INR 538 has charged to me. I have thought that it was convenience fee. After booking immediately i called to yatra customer care and i asked them to cancel my insurance and refund me the amount but they...

I booked an Etihad ticket (Ref[protected] from Yatra to avail 40kgs student baggage. My ticket shows only 30kgs. On contacting customer care, they say i should have been 'more aware' while booking. They agreed on call that it wasn't my fault. Why should I then have to pay extra for no fault of my own? They denied changing my allowance. Worst service....

My air india flight ai634 got cancelled on 4th july 2018 from bhopal to
Mumbai. I had already got the boarding pass issued. First yatra said that you have travelled on this ticket. Then when it was communicated that the flight got cancelled, they said they will check with the airlines and get back to us. After many reminders, finally they accepted that the flight has been cancelled. But they were not able to process our refund. We...

Hi,
I have booked flight tickets of kerala but as there is a natural calamity in kerala, i have to cancel my flights of december'2018 [reference:[protected]].

I have paid ~rs.23792/- and the refund i am being offered by yatra is just rs.6000.
If i would have booked the flights directly from airlines, they would have refunded me the money with just rs.2000/- per person per sector charges i. E. Rs.20, 000 refund.br...

I booked hotel room in hotel mount & mist, ooty through yatra hotel booking for 15th august to 18th august, 2018 vide your booking ref no.[protected]. Due to natural calamities, mysore to ooty road was disrupted from 10th aug/18 onwards as reported in electronic & print media in bengaluru. I tried to contact hotel mount & mist at their contact no.[protected]/0423-[protected] but found no reply from the ist one and 2nd one says does not...

This is in reference to my booking with yatra (Ya:[protected] for thailand following is discrepancy with money taken by yatra and services rendered

1. Visa fees

As per by booking visa fees was included, however due to delay at yatra end, it could not be processed and i had to take visa on arrival

Visa fees - 16,[protected] bhat) - 8, 400 (Refund received = rs 8, 400 balance due (Plz check with nidhi...