Yatra Online / YatraTrip.in Complaints & Reviews

This is in reference to my booking with yatra (Ya:[protected] for thailand following is discrepancy with money taken by yatra and services rendered

1. Visa fees

As per by booking visa fees was included, however due to delay at yatra end, it could not be processed and i had to take visa on arrival

Visa fees - 16,[protected] bhat) - 8, 400 (Refund received = rs 8, 400 balance due (Plz check with nidhi...

1. We have booked three ticket by go air for[protected] and the flight was cancelled by go air. Your reference no is[protected]. Under this reference no. Six tickets were booked and three were cancelled by airlines itself as the flight was canclled and two tickets of indigo we have cancelled. The cancellation refund no. Given by goair is 72927181. The indigo refund no. Is tye27v and pyj1wi. Sorry to say, being a senior citizen also, i...

I had booked a hotel in Munnar for 11th Aug. Due to the current Kerala situation, I had to cancel my trip to Kochi. Out of Rs 7000, Yatra refunded 3000 only. Since this was a genuine case, they refused outright to refund my entire money. They told me I should have called prior to cancelling the tickets. But I did the same with my flight booking and they have informed that if the situation is same during my flight timing, they will look for...

Hello yatra

Its a bad experience for me to make a online booking with your company. I wanted a ticket from ahmednagar to nagpur and the cost showed was 808.00 for 1 passenger and i made the payment but finally i got a message saying the ticket has not booked and i got message for debit of rs. 808.00. Now i want a complete refund. Till date i have'nt recieved any refund credit.
* ref. No.[protected]

...

I have booked the tickets through yatra.com for going from delhi to hyderabad and return journey. The goair has cancelled the flight and refunded the amount to yatra on[protected] vide reference no.72927182, still the amount is not reflected in mu account.
2. I have cancelled the tickets for going to delhi to yderabad and return journey andthe tickers were cancelled by me on[protected]. Indigo reference number is tye27v and pyj1wi....

Hey... I have created my new yatra a/c today i. E. On 05/08/2018 for railway booking. So 12:11 my booking was done for 3 passengers for kancahjunga express from guwahati to njp on 13 august but for some reason i had to cancel but before that when i paid the amount through my debit card within secons the money was deducted from my account rs 2070 but their was no confirmation mail or message that my booking is successfully confirmed. I cancelled...

Sir,
On 27.07.2018 train ticket booking has failed and amount has debited, two
Times for rs 1506/- + rs 1506/- i. E total rs 3012/-. Massage received that your booking failed amount will refund with in 5 to 7 days. But said amount has not yet to be refund.
That booking ref no is[protected]. And[protected]. Bank txn#[protected]. And txn#[protected].
Details of booking of train ticket,
Bolpur santineketan...

I booked ticket on[protected].
hotel name- hotel dee marks

booking amount was deducted from my account but the ticket confirmation is awaited.
All the numbers given as costomer support are out of service. please resolve my case at earliest.
registered email address - [protected]@gmail.com
registred mobile no. [protected]
booking reference UPI ref no.[protected]...

Yatra team is not concerned about clients issues. They just ask clients to do most of the things in the visa process and pay the amount on time.

They provide clients with third-party vendors for visa appointments & assistance over there. Sometimes they don't even properly check the documents required for the visa process and you need to follow up so much to met them as well.

If visa got rejected because of vendor...

Hi i made a booking with yatra ref no[protected]. I then realized scanning through other website agoda.com that the base price of the same hotel, same room for the same two day stay was way lessor then yatra was charging. I submitted the claim form and the screenshots. After few hours your customer care representative rajni came wity some baseless comparison in order to manipulate things. She shared screenshot comparing my two day stay...

I was booking for a flight from bangalore to mumbai on july 22nd. After the payment was debited to my credit card, a popup informed me that the fare has increased and gave me the option to revise by booking or carry on. I chose to revise my booking but it took me to the original page with full fare. I had to call the call center 4 times to get the refund order made (Yet to receive the same). After sometime i tried to book again and the same...

I would be least interested to even rate them 1 out of 5. I wish there is an option of negative ratings, I could have done so. I have never seen such unprofessional people in any organization. Yatra upper management is sleeping in the state of deep sleep. Me and my husband booked a package a month advance with booking ID, YH4309853 and three Conned people Mr.Tushar Drivedi, Mr.Gaurav Walia and Mr.Sarthak are now slinked off. They have taken...

I have booked a flight from delhi to surat for 15 aug 2018. As per my knowledge one ticket can carry 15 kg check in baggage.
But in my ticket mentioned that check in baggage will be chargeable. During ticket booking I did not mention only need hand baggage.
This is my first chance to book flight via yatra.com and I have received Bad experience. Today I called to spice jet customer care they told me that I will have to pay 800...

Hi team,

Regarding yatra airline booking ref no.[protected]

This flight on 2nd august, (Pnr: newyev) kolkata to bangalore has been cancelled by jet airways and i was informed by jet airways on 4th july 2018.
They also informed me that i am eligible for a full refund as they have cancelled the flight. The jet airways has updated the same comment/remark on the portal which yatra refers.
br...

I booked a bus ticket online in yatra.com to travel on 8-7-18 from tirunelveli to chennai. As per their cancellation policy, prior to bus departure, 3 to 6 hrs, 50 % return is eligible for cancellation of the ticket. For cancelling the ticket in their website it was told that, i have to go to their website only in my account log in. But, my ticket was not shown in account dashboard. hence, i was unable to cancel my ticket in the appropriate...

We have issued corporate voucher worth 1 lac that we need to use for singapore vacations.
We used this voucher fo booking flight ticket worth and remain with the balance amount of rs.29156. But while we try using the voucher for hotel booking its showing insufficient balance and when we tried for low cost hotel unable to open up the link.
So this is the urge to book these fraud companies stiffly and in hard manner.
This...

I did book a ticket with parveen travels on 18th march using yatra app for an amount of rs.643/-. The cash transaction was successful, but the bus ticket didn't got booked for the first time. So, after confirming the same with bus operator, i re-booked the ticket again & did the payment again & the ticket got confirmed.
Since the amount got debited twice, i raised the concern with yatra team who straightaway rejected the dispute initially...

Re: 'ya: 10003505' 'ya:[protected]' - singapore holidays

We had booked a private package for singapore for my in-laws for 4 nights 5 days which included airport transfers, hotel & sight seeing.

Unfortunately within 24 hours of reaching to singapore my father in law's health condition became serious and he passed away. We reached there to complete the formalities and bring back my mother in law along with his...

Bought from yatra.com an overnight ac sleeper bus ticket delhi-dehradun. Bus operator shan-e-himachal. Bus did not touch dehradun. Terminated at rishikesh. Yatra has refunded rs 999 bus ticket price but not the taxi fare that i had to pay rishikesh-dehradun. Today a yatra representative called and said yatra not responsible, the bus operator is. Ticket sold by yatra. Have given yatra until june 27....

Dear yatra team,

Re:'tg:12423553' yatra hotel booking id: yatmb [protected]

I am not satisfied the services and the responses given by you.
Yes, i had cancelled my booking, but before cancellation i request yatra team to cancel and refund my amount, just because of lack of basic amenities (Water problem) and security issues (Protest by local peoples).

How can a person visit to such place...