Yatra Online / YatraTrip.in Complaints & Reviews

I booked hotel madhava at shirdi via yatra.com with booking reference id[protected].

After reaching the hotel the manger denied me any check-in as the booking amount was not transferred to his account but in place was retained by the fraud yatra people.

None of their contact numbers were reachable. Realising their mistake they immediately contacted me and the hotel and asked not to disclose this matter anywhere...

I have the cancelled the ticket for the booking reference:[protected].
And, cancellation has been done from the airlines. And, after talking to the spicejet team, they have informed that the refund has been done from their end.

Refund amount is credited to yatra and we have to talk to yatra for the same. Please initiate the refund process for the mentioned booking reference.
And, the booking mobile number...

I had very bad and worst experience with yatra trip advisory, we planned for trip to koh samui island in thailand and clearly asked to book for 3/4 star hotel and they have booked me a service apartment saying it is 3 star hotel with 4.2 rating which is far from the city had very had bad experience with property, when ask the person about the same he says that i can’t go and check the property you need to google it before confirming...

I booked to-fro ticket from yatra of air india from dubai to delhi which is allowing luggage of 40 kg and hand baggage 7 kg from both sides as said from the ticket i got from yatra. But when i am coming back they restricted me to not carry 40 kg as ticket showed at air india counter saying 30 kg luggage to be allowed and they directly asked for 10kg luggage charge else they will not allow me to board the flight. When i told that my ticket...

We booked a package for 3 nights malaysia & 4 nights singapore.

On 3 rd day, driver didn't turnup to pickup at petronas twin tower.

Very next day, we need to leave for singapore from kuala lumpur via bus coach.

Our arrival & pickup was scheduled at same time at 3:30 pm knowing that there will be immigration processed which takes time. And on top of that they kept night safari at 6:30 on same day.br...

Sir/madam
On 3/6/2018 i have booked an air ticket through yatra app from delhi to dimapur with reference work successful payment through airtel money againt reference no.[protected], transaction id.[protected] amounting to rs.6777/-. It is submitted that the payment has been debited from my airtel money account and didn't credited in yatra and not booked ticket.
Thereof your goodself is requsted to please credit my amount...

This is to inform you that we had booked a hotel named hotel nomadic in dalhousie on your respective site... It had free cancellation but whn we reached the spot we were provided with some other hotel named birds nd crips... Which was far away from gandhi chowk dalhousie... Moreover it was made more inconvenient as it had 160 stairs to hotel... So we wanted to cancel the hotel... But now neither are they refunding the money nor cancelling...

Dear sir/mam,
I, roopam maurya booked my flight tickets from delhi to pune through amazon pay wallet. I got transaction id from amazon pay wallet but it is not received by yatra.com.
Amazon pay id: p[protected]
Paid by card: inr6420.00
Yatra online private limited id: [protected][protected]
Date of transaction: 31 may, 2018
Please tell me where my balance is stucked and when will i...

We paid yatra.com around inr 3 lacs for arranging europe trip. We booked our travel package (Ya:9850737) around 3 months back (I. E. On 17th feb). Yatra consultant delayed our visa processing until the last moment and only 18 days before our travel date (I. E. 18th may) confirmed us that yatra online pvt ltd team is not able to get appointment for us at the vfs and asked us to go directly by yourself to vfs office for visa process. Even after...

Hello all
This is regarding my on going trip yh4174436
The hotel summit indriya resort, munnar where yatra made me stay is one of it’s kind. It’s the worst hotel i have ever been to.

When we reached here, we were made to wait 20 mins at the reception after a 4.5 hour journey from kochi. When we came at the rooms, they were still cleaning in front o[censored]s and made us wait again.
The ac’s were dripping...

I have booked a trip with yatra.com and applied for visa around 40 days before the trip. I had paid 50% of the trip amount 1.5l already to yatra. 20 days after submitting all the documents required for visa embassy replied that visa is rejected.

Now yatra.com is saying they wont reply 1.5l completely. Very careless attitude and they are not giving proper response as well....

Our glimpses of europe tour dated 28th may holiday package to europe, yh3929558
This was in reference to our glimpses which we had booked online through your advisor aradhana singh, yatra international holdidays gurgaon delhi. We have had a really disappointing experience dealing with this advisor. She never guided us properly right from the time we got our tour booked through her. Right from the time procuring our schengen visa assistance...

On yatra.com, i booked the flight tickets from hyderabad (India) to mauritius (Booking ref no[protected]
Our passport (3 passengers) shows middle name but while booking there was no option of middle name so i did not mentioned same in ticket.
I noticed this well in advance of travel date. I contacted yatra via e-mail. I received replay that “this ticket has been issued by air mauritius & air mauritius doesn't have any...

Hi,
My name is abdul rahaman, i have recently booked a flight from chennai (India) to dammam (Saudia arabia), i have been given a connected flights. And when i am trying to cancel my tickets now they are charging me two times. And when i asked them why is this charging me two times, they answered in rudely that we are charging as per our company policies and go and complaint whom ever you want to complaint.

Now i seek...

Hi, my yatra reference id is yh4184425. I have taken a package for moscow and st. Petersburg for 3 people, from yatra. My travel starts on 6th june. It took five days for the yatra staff to send me a mail about documents required for visa. That too after n number of follow up calls from my side. It's been more then one week that i have given all the documents but getting no response from yatra about the visa status. Staff does not pick up...

I am Mr. Deepak Kukreja and I booked Jewels Of Europe for two persons through Yatra.com, my booking reference number was 'YA:10199294' Holiday Package to Europe YH4022504. As I knew Ms. Manisha Sohal in Andheri Lokhandwala Branch and she is a good person so in good faith I contacted Ms. Manisha Sohal, I called her and got to know that she left the company as she got married but she gave me the contact number of Mr. Sandesh Mane of Malad branch...

I recently purchased a ticket from yatra with cancellation protection. I did not know then i could buy directly from airlines for as cheap as rs 49 where as yatra charged me rs 349 for each passenger. That is exorbitant - 600 times more than actual cost. There should be regulation as to how much an agency can charge. I feel so duped as i have spent nearly 1500 rs on cancellation charges for my round trip where as it should have not been more...

Dear sir / madam
Firstly of all thanks for arranging my trip to manali which has a mixed reaction and mixed memories which could have been sweet memories but due your representative mr lalit who spoil my tour
I regret that yatra such a big brand name fail to deliver the basis things right and which has immensely mental stress and harassment leading to lot of confusion and keeping us in dilemma.
So would like to state...

YH4026321 is my booking id for flavors of Europe yatra package. I am traveling on 21st may. Received the voucher today. To my dismay, Airport transfers are not included as per the voucher. When I asked the reason over call, Mr. Shrey Adlakha, our contact person, told that it's a direct joining package for which he took a go ahead from us and then booked. We checked the email trail top to bottom but could not find any such term. This is highly...

Hi,
I am extremely disappointed with Yatra and feel cheated at every step. Yatra has no concern for traveller’s comfort/ concerns and the overall perspective I got from Yatra is that it is only interested in duping people to buy their packages and then just do not bother of the rest.
Point1: Utter misguidance
I opted for a holiday package with Yatra since I did not have the luxury of time to do the adequate research...