Yatra Online / YatraTrip.in Complaints & Reviews

We have booked for Europe 15 days tour from Yatra.com, package id - 6939420 for a group of 18 senior citizens scheduled kn 20th May 18.
The package has been booked and advance amount of 6 lacs deposited since a month. However there has been absolutely no response and reverts on our numerous calls and emails and whatsapp messages on UK Visa and Schengene Visa and also regarding details of flights, hotels itinerary etc.

The...

1. Vouchers provided to me by yatra team clearly mentioned that both the bf and dinner were part of my package during hotel stay at havelock.
2. However, the hotel did not have any information about it and they refused to accept or even see yatra vouchers. Their comment was "we do not know who yatra is...".
3. Yatra representative in havelock "mr jitender" just plainly refused to do anything and said that there is no point...

Hi all,

Booking id: yh4075780

My visa is still in process and i've to travel on next monday i. E. 30th apr'18.
This package deal was closed on 22nd march'18 and i was told that the visa formalities will take 10-12 working days.

After mail several exchanges, aparajita shared the noc format for visa only on 30th mar'18 (Only after a week). There i was informed that my visa appointment will...

I have booked a thailand international package on 6th feb with the ref no: yh3967382 through yatra's executive gazela praveen and have paid the booking amount of rs 14000/-. However, after paying the booking amount there was not contact on any of the mode of communication (Phone, email etc). Finally i reached out to the customer care generic number and was transferred to the gurgaon yatra just to learn that gazela has left the job the next...

I purchased some coupons (Discount coupons of mojo pizza) worth rs. 700 with yatra e cash, ref. No.[protected]. While i tried to redeem it, mojo pizza did not accept it. They told - mojo pizza cant recognize such coupon codes. I raised a complaint with yatra.com and instead of resolving the issue, they harassed me and made my call waiting for long time. I become ashamed and could not able to keep my commitment towards my family. I am...

This is regarding my recent booking for Himachal Pradesh family tour for 13-May-2018 to 19-May-2018

Reference No: YH4083203
Date of booking: 27-March-2018

Before making the payment I use to get hourly follow-up calls from the travel agent asking me to immediately process the payment transaction.

I was given assurance that the itinerary won't be changed once I make the initial payment (25%),...

On 11.04.2018 at 10.30am around i have booked a ticket. The details are as given below & attached with this email,
Yatra ref number:[protected]
Jetairways ref number:[protected]

Airline dept arrival pnr name date of journey
Jetairways, 9w-670 guwahati new delhi yenazj ajay kumar 23/05/2018

However, mistakenly, i have booked ticket for 23rd may’2018 instead of 23rd april’2018. Immediately,...

Hi team,

I will be going fo the thailand bankok trip with yatra, agrred package was
Economy class airfare (Both side) with airport taxes.
4 night 5 days package
2 night accommodation in pattaya city.
2 night accommodation in bangkok city.
Daily buffet breakfast
Transfers from bangkok international airport to pattaya hotel
Coral island tour in pattaya city with indian...

Dear all,
A very badly managed tour to sikkim by yatra. The service of sales executive mr. Sandeep singh and ms. Swati jha is very very bad.
This is with reference to my booking with yatra for sikkim. The booking reference number is yh3923760.
I have booked the package from yatra (Total 15 people) totally relying on their brand value without inquiring about the package details. However the experience was so bad as they...

I have booked kerala package from yatra with yatra id yh3920963. The services provided by yatra are the worst, these people don't care about their customers once any one purchase it. They will not reply to you properly i am expecting return as i haven't availed some services.

It was worst experience i had with yatra. Also my photos are not mailed to me after the trip.

Please send it soon and give my refund back....

I opted for andaman package from yatra in march'2018

Initially package stated and what actually happened

Expected : non-stop flight from mumbai to andaman
Actual: 1 stop flight provided from mumbai to andaman via. Chennai

Issue: go air cancelled these flight and as i understand this is happening since long still yatra continued with go air airlines.
They should opt from more reliable...

I have booking a package for thailand and urfortunately it is postponed. When i booked the package my first condition to yatra.com executiveis cancellation 100% i think they people entertain only fresh person those who want to use yatra.com. But when he feel any problem they will never help us only pass the problem one and other executive. I am damm sure i will write a mail to md of yatra.com. My contact no is [protected]. If i did not get...

Please inform me when will you refund my cash.. I already sent many mails to you but didn't get single response from you. Are you have cheated me? Is your company is fraud? I had booked 3 tickects on train and paid rs1272. My booking was cancelled and it was assured to get bak refund my yatra.com within 24 hrs and now i don't even get a single response from them. I don't know. Are they are fraud...

Sir
I have Travelled Ur Booking ID No. YH4006412 FROM 27TH February to 2 March For Kerala Trip. But After One MOnth I have not Received Photogrpah of Photo Sessions till now.
Many Times Contact but no positive reply giveb by ur reprensetive . I have Travelled Ur Booking ID No. YH4006412 FROM 27TH February to 2 March For Kerala Trip. But After One MOnth I have not Received Photogrpah of Photo Sessions till now.Many Times Contact...

For last one hour i am struggling to cancel one ccu-maa [11.04.18] [qgqt3b] and one pny-hyd [14.04.18] without any success.
Everytime i am logging in the page:"secure. Yatra.com" opens and remains blank.
This is very irritating. I am wasting valuable time because of the most inefficient yatra.com employees.
Please rectify the situation. Hereafter will use makemytrip for these services....

Worst company i have ever gone through. Local travel agents are also good. People working over there are fraud. They are always unavailable when you call and ask for a particular person. They don’t value customer once you buy their package. They just want to sell their packages. After that they treat customers as a dog. I’ll never suggest anyone else to buy any product from yatra.com.
Product sold by: krishan joshi direct no. ‭[protected]‬...

-last minute voucher issued without discussing the itinerary.
- lots of hassle faced during the trip due to non discussed itinerary
-no contact person to consult during the trip.
-even after mentioning its a honeymoon trip no special arrangement planned at none of the accommodations as promised, had to remind & request the hotelier for the same.
-not received any hamper promised.
-food preference not mentioned...

I have booked andaman package from yatra.com (Representative-vikas upadhyay & tarush rajak), booking id - yh4012728.
He to me that complementary activities coral safari and snorkeling will be provided to you but now after full payment they are telling coral safari is impossible, time is too short etc. If it was not possible so why they told me about this activity.
Please help.
Kapil kumar
Mob no. [protected]...

Today we have booked ticked to and fro to mumbai from delhi. My booking reference number is[protected]. I have selected the correct date i. E. 25th april 2018 departure from delhi and return back on 26th april 2018. I had double check the same and found ok at the time of confirmation for payment, you suddenly when i have received the ticket, it was shocking as it is mentioning 26th may 18 returning from mumbai instead of 26th april. br...

We were about eleven people traveling from chandigarh to manali, we are supposed to travel by 10.30 pm on 24th march and the bus arrived at 12 30 pm. Their was not even place given for us the reserved seat, not even seat numbers, asked to get seated wherever place available, to keep our baggage we kept everything on beside the seat, worst experience and frustrated, the people servicing for supreme travels used abusive language on the customers....