Yatra Online / YatraTrip.in Complaints & Reviews

Subject: din't got response on complaint

Sir/ mam
I din't get any follow up/ response from the side yatra.com on my complaint no[protected] which i have registered 7=8 days back. Kindly give response as soon as possible.

Regards

Prateek choudhary
[protected]

Bank statement--
Thank you for using your SBI Debit Card 519XX9887 for a purchase worth Rs4960 on POS PAYUST[protected]...

I am really tired of trying to contact you.
It was really a bad experience for me to book with yatra.
I booked a flight from Bangalore to new delhi on 18 September...the flight was not booked but the transection was been made due to emergency i had to book another flight. but i didn't get the refund of previous transection i need your help as soon as possible.
The details regarding the transection are shown below
Thank...

I have booked a flight ticket from pune to indore on booking date 13/9/16, 12:10am of travel date 13/9/16 ...from my SBI account the amount of Rs4960 has been deducted but no confirmation msg were given by yatra.com...i have tried many times to get connect with customer care but no customer care yet connected only on the customer care no the system repeats no customer still connected ...its a fake site for customers...

Dear Sir!
I have booked one railway ticket, the reference number is [protected], but, unfortunately booking got canceled. I got the message from YATRA.COM the amount will be refunded to the same account which we paid through, but, it's been 2 months I didn't receive any money. transaction id is [protected].

I hope you will take my request and resolve this problem immediately!

Thanking you,...

Attached is the tour itinerary. On day 6 we were promised to be dropped in Bagdogra Airport. We were ready by 4.00AM on 9th Sept at our hotel. But the tour operator arranged driver was late by 40 mins (4.37 AM), car didn't have plastics cover to protect luggage from rain which caused another 15 mins delay to go to his office and take the cover and car did not have enough diesel which delayed another 30 mins. The car tyres didn't have sufficient...

Hi,

I have booked a hotel in tamilnadu on 13th sep 16 two rooms for two nights. Then i decided to cancel my booking as per cancellation policy printed in the yatra.com confimation voucher. However, i got error cancelling online using my account with yatra.com so i sent an email request to cancel the booking to yatra.com customer care on 13th sep 16 late night. As per policy yatra.com should have cancelled the hotel booking...

Booking reference:[protected]
Flight: 13th September, Indigo Airlines, Kolkata to Bangalore
I had booked above flight. However, due to the unrest in Bangalore, I decided to cancel the flight on 12th September night. Yatra.com site was not allowing me to cancel the flight saying the travel time is very close and I should do the cancellation from airline. I called up Indigo and cancelled the flight. Now I want to get my money...

Hi,

I had booked round trip tickets from Chennai-Bengaluru-Chennai (Flight Jetairways for both sectors). Date of departure: Sept. 11, 2016 and return by same day: Sept.11, 2016. My Yatra booking reference no. is[protected]. The ticket cost both ways for 2 members is Rs.8526.

Issue:
1) I had used a Yatra promo discount of Rs. 250 while booking the tickets. Due to the ongoing bandh in Karnataka, I had...

Hi TEAM i booked a ticket from bangalore to chennai for 29aep with refernce no.[protected], but the ticket was cancelled by bus authority, and i have received the bookinf fare nor i have received any message from yatra whereas i spoke with an executive regarding the matter, but he didnot clarify me nicely, so i request to refund the amount asap....

I have booked 3 bus tickets on Yatra.com

I had to cancel all 3 of them within the next 2 days. The journey was not before 3 days of cancellation.

According to Yatra Bus booking Cancellation Policy, I am entitled to get 80% of my booking amount as refund. However, I was informed that i would be getting less than 50% of my booking amount. I have written to them regarding this. Its been 2 days and neither have I...

I this any kind of business strategy where you guys take the full payment and then refuse to give the same property for which i have made the payment.
Moreover I have made the full the full payment on 30th Aug only after getting the confirmation mail from Anamika (travel agent) w.r.t to my hotel booking.

Till that time the rooms were booked and available for me .
I have made the reservation 2 months back (26...

I booked a ticket from yatra.com and i booked from delhi to ranchi on oct 30th. But the ticket that got confirmed was from ranchi to delhi. I am sure i booked the right one and when the iternary came it was wrong and hence i had to cancel the trip and booked another. I was charged 2500 for that.
I want that money back as it is the website issue and not mine during booking flight.
Please respond me to my email [protected]@gmail.com...

Dear Sir,

I have booked train ticket from bangalore to tirupathi for 15.10.2016. The money is deducted and the confirmation email from yatra.com also received. In the ticket the PNR No. is Unconfirmed.

I send the msg and call also but yatra.com persons not response, its very bad service, and they are mentioned wrong number, i called mumbai yatra.com office number but its call going to police station.
Till...

The refund of rs 3060 for my train ticket has yet not been credited into my account...

But according to yatra they have already processed the refund on 23rd aug 2016 and said that it will be credited to my account within 5to7 working days. Also they provide me a bank transaction id. But till date i have not received the refund. I already contact my bank with provided reference id and as per my bank yatra.com still not credited...

Dear Sir/ Madam,

I have booked a indigo airline flight ticket at a website from yatra.com Hyderabad to Mumbai on 26th August, the payment has been deducted 2 times, i did not get the e ticket 2 times . First time amount was deducted Rs . 2, 720.00 and second time Rs. 2, 710.00.please do the needful. i need my amount asap. I am trying to call the yatra.com customer care number unable to reach them. my transaction reference...

My name : Ajayakumar kalangi
We booked a ticket through you and paid you the money through net banking. The flight has been cancelled by airline. Received a message from Truejet saying, refund made to Yatra.com. please see that it should be remitted in my account immediately.

flight : Truejet
PNR No. : 00T570
Passenger Name : MR Young Ho

Sector : HYD to VGA

on 07/07/2016br...

Yesterday evening, I made a booking from DEL to BLR for tomorrow. I have yatra money I used for this flight in it's entirety. I phoned this morning with the booking reference ([protected]) and no flight can be found. The customer service person wasn't very helpful saying there is nothing that can be done, and that I have to re-book a new flight. I have an international card, which can not be used to book domestic flights, which is really...

The refund (3970.00) for the cancelled flight ticket has yet not been credited into my account...

But according to yatra they have already processed the refund on 09th aug 2016 and said that it will be credited to my account within 5to7 working days, but till date i have not received the refund... (For your reference i will be attaching a copy of my bank statement which proves that my bank account has not been credited with...

I usually use goibibo and Paytm for booking tickets. I am a new user of Yatra.com & booked 1st time a ticket from Yatra... Mumbai to Chennai. PNR no. of it is H8PBYD for which I have applied promo code FLIGHT which was applied successfully.. And I have to make a payment of Rs. 2992. But from my account Rs. 3492 was deducted.. I request you to refund Rs.500 in my bank account as promo code was applied successfully otherwise I will not be a...

I have booked my flight tickets on 14aug 2016, for delhi to varanasi on 01sep 16and return on 04sep16, payment of rs 4, 162.00 was successful but no reference no. And pnr no received till date. I have called many times to yatra.com but no response has been received.....