Yatra Online / YatraTrip.in Complaints & Reviews

I have booked my flight tickets on 14aug 2016, for delhi to varanasi on 01sep 16and return on 04sep16, payment of rs 4, 162.00 was successful but no reference no. And pnr no received till date. I have called many times to yatra.com but no response has been received.....

I have cancelled flight tickets for travelling on 25th august 2016 but the refund amount that i got was just 780, they must mentioned all these details in the ticket while we book, all these are hidden charges,
Why would anyone want to cancel the ticket to get just 780 rs in return rather i would travel again or leave it without cancelling, this is unfair of yatra.com to see charging people just for booking,
And the airlines...

I had book my rajdhani train tickets on 13Aug But due to some technical issues booking wasn't complete but the amount of money was been deducted from my account and I had no msg or e-mail from your side I want to know my booking status or kindly refund the money as soon as possible .I'm also sending a screenshot in which the amount is been deducted by your company.plz revert soon it's URGENT
[protected]@gmail.com
Mob-[protected]...

We booked a package to bangkok and pattaya. Yatra ref no yh2832055. First: the incharge of our package tour did not send any details regarding the trip till 2 days we were due to travel. We were really worried as we were travelling with a 18 mnth old baby. We wanted to make sure about the hotels. After repeatedly calling we finally got a itinerary flight details etc. But the flight details were all goofed up. They put my name with some elses...

This has reference to reservation of bus ticket made on aug 10, 2016 with booking reference: [protected], pnr: 47024492 and fare: rs 799, boarding from kaushambi metro station to bareilly on date aug 12, 2016 at 23:00 hours. Please be noted that i reached the boarding point at around 22:15 hours. I could not find my bus, i tried calling the contact nos. Given on ticket but there was no response. I tried at least 15 times. Ultimately, my...

Sir

I have got a message about refund of fees on my reference no[protected] saying that the bank will take process but i have not got the message about refund of fees from my reference no[protected] of which the amount have also been deducted while booking is not successfull. Please pay back for this reference no[protected] also which i have book from axis atm.

Sincerely yours
Juliana lalchawngmawi...

I have booked a ticket from lucknow to dehradun .due to some techniqual issue my ticket was not booked but transition was done from my bank account rupees1323 has been deducted .and no refrence no came through msg or email .i am adding the screen shots as a prove which will help you to recognize my deduction.i want my money to be refunded as soon as posaible my contact no is [protected] nd email id [protected]@gmail.com....

Sir
I have book a ticket twice in 12 august at indigo flight 6E -523 with reference no.[protected] and on 13 august at indigo flight 6E-362.My money have been deducted but my booking have been cancelled.
So I humbly request you to please credit my money and replyto me in advance.
I have to book another flight ticket and i have no more money can i please know when will it be credited.


Yours...

Hello, myself sohan sharma, on behalf of my friend joy chatterjee, i want to lodge a complain for ' yatra.Com ' for their delay on getting our refund, that was cancelled after the payment was done. The cancellation details for booking reference number are ' [protected] '. After cancellation we get a mail but they did not mention, how much amount they will refund to us for our cancellation. Even they did not mention when will they refund...

Please do not use Yatra services, very disappointing service, I was trying to cancel my hotel booking and hotel confirmed they will refund the amount but Yatra is saying hotel will not refund the amount. Yatra is trying to cheating the customer and not providing the honest service.

Very frustrated service, I would not recommend anyone to use YATRA for any kind of booking.

If you need frustration in your life,...

I have booked a hotel through Yatra.com for 3 days in annavaram at Ganesh residency hotel. There were two room types non standard and deluxe with lake view and they had pics of the rooms. We booked the hotel and on arrival we found out there are no deluxe rooms and the pics shown in the website are not for that hotel and the worst the bathroom had no door. Called yatra to cancel the booking but they came back saying hotel is declining to...

Yesterday evening i was booked a flight ticket from kolkata to hyderabad worth rs. : 3722/- and here is the details:
Paid for order yatra order #[protected][protected]
Paytm cash txn id [protected]
[protected]:51:29 pm

But i was not got any ticket confirmation from yatra.com and i called them and they r saying "we not receive the amount" but mean while i am checking my paytm wallet checkbook and...

Date - 5th july
Yatra reference of failed transaction - [protected]
Sbi transaction reference[protected]ig0chbxti8
Amount - 4243/-


I was trying to book mangalore - mumbai flight on 5th july yatra.com website.

Money was deducted from my sbi account but no ticket was issued.

I have later followed up with yatra vide my email dated 11th july, 13th july, 14th july...

This is regarding my booking for nainital kausani ranikhet trip with booking id yh2744090 from you.
It is really disappointing and sad to say that your management is so mismanaged.

I have many points to share with you:

1. i have registered multiple complaints with my booking id (yh2744090) but none of your associates can provide the solution for any of my problem. are your associates just hired to listen...

Date - 5th july
Yatra reference of failed transaction - [protected]
Sbi transaction reference[protected]ig0chbxti8
Amount - 4243/-


I was trying to book mangalore - mumbai flight on 5th july yatra.com website.

Money was deducted from my sbi account but no ticket was issued.

I have later followed up with yatra vide my email dated 11th july, 13th july, 14th july...

I booked rail tickets on 30th may, 2016 but the tickets weren't booked and money was deducted from the bank account... I've already compained about it and got a message from yatra.com but not been refunded the msg was :refund for yatra reference number [protected] has been processed. Your bank transaction id for the cash refund of rs. 867 is[protected], and the amount will be credited within 5 to 7 working days, depending upon your bank....

On 19 july i was trying to book tickets from delhi to imphal on for 20 july when they asked me my atm card no. I have written it and submitted my account no. After few min i got my reference no. So i checked it and my booking status was written as failed and after few min i got a text message that rs 13, 248 has been debited from my account and for that booking i put my email account for my booking status but there were no incomming messages...

Through their website i booked ticket to delhi - melbourne and melbourne - delhi.
While booking the website was showing availability of ticket and seat for legs delhi - singapore, singapore - melbourne and again melbourne - singapore, singapore delhi.
I booked my ticket and transferred money thru my credit card. The sum was approx.1.57 lac.
The web site issued the e-ticket also immediately and i got up and down journey...

I was trying to book online train tickets. And there was deduction of money from my bank account. But there is no history or any other information about tickets. So in that case, i want that my money should be refunded. Or otherwise i will not be comfortable to book online from your website. This all depend on your service. It all depend on yours. But i want my money back. Or i will su you....

In december 2010 i had a book a tour with yatra which is in 26may2011. Till date i have not submitted passport copies and also not filed for the visa. (This means that they have not started in process as of date)
But due to some reason i need the money which leads in cancellation of tour.

But yatra executive said company can't refund the money. That will remain with them and i would need to use it in years time.
br...