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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Apr 26, 2024
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122001

Yatra Online / YatraTrip.in reviews & complaints page 92

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N
Narendrj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized charges and unethical behaviour by yatra.com

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.yatra.com

28th june rs. 10800 rupees taken by yatra illigally in the names of false flight ticket | request everyone to strictly avoid booking flight from yatra. I am requesting media people to please highlight this issue

I booked tickets of two from new delhi to patna on 28th june. Passangers name:

1. Gopal mishra
2. Nishi kiran


My amount rs. 10800 immediately got deducted but i never received...
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keanuag
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight ticket from new delhi to indore

Address:Ujjain, Madhya Pradesh, 456010
Website:www.yatra.com

Hello sir
I booked the flight today 14/07/2016 for date 28 july from new delhi to indore yatra.com with my mobile app yatra.com creating happy traveler. I booked my flight ticket with air india i use my citi bank debit card yatra.com deduct money rs 3099 from my card and my flight was not booked and now i got the text they refund my money 5 to 7 day. And now they enjoy the intrest of my money what the hell. Very horrible service now...
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T
tez sewing
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund my payment

Address:Ludhiana, Punjab, 142022

Sir please re fund my payment in my account your booking officers says your payment
Credit to your account in 24 hours but payment not received my refrence no.[protected] dated 10.7.2016 pnb bank amount 10318 credit to yatra. sir please send my payment as soon as possible. it a request dont ignore it we need the amount. sir please re fund my payment in my account your booking officers says your payment
Credit to your account...
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A
Adv Ravi Sharma
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not issued

Address:Lucknow, Uttar Pradesh, 226018
Website:yatra.com

Hello sir,
I want to make a ticket from yatra.com lucknow to jaipur date for 14 august 2016. amount detected 625 rs from my sbi ac but ticket not issue... yatra refrence id is ig0chyxxk9...
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A
aniket gang
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mention hotel and actual hotels are different

We book our domestic package for north east and suggest 3 star hotels and above yatra provide us hotel
Himalayan resort darjeeling but, because of some reasons they shifted us in hotel shambhu which is not
Equivalent to himalayan resort they provide us totally downgrade hotel which is not acceptable.
That means they took amount for 3 star and above hotels and provide us downgrade hotel.

And our diet...
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Avaneesh Agarwal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tricky booking system which Leads to false/part information to customer resulting in higher costs

Address:201012

Dear sir,
I recently took a flight of flydubai from Doha to Delhi booked through Yatra.

At the checkin counter, I was informed that I have no baggage allowance, while this alert was never indicated to me at the time of booking the ticket.

While it was not only extremely surprising for me, it was very inconvenient as well resulted in my having to spend another QAR 394/-.

I felt very disappointed...
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A
arunimabad
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel ticket and refund amount

Address:Mumbai City, Maharashtra, 400013
Website:yatra.com

Hello.
My name is arunima aditya.
Since my ticket is waitlisted and i am not willing to travel, it would be great if my ticket is cancelled. I have been trying to cancel my ticket but due to the server problem, i am unable to do so. It is crucially imperative for me to cancel the tickets. I need to get the refund.

Transaction id : [protected] pnr no. : [protected] train no. & name : 13009 / doon expressbr...
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Kanika Arora07
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Verbal abuse — holiday package sales team — neeraj

Address:122001

Hi team,

This was my first experience with yatra and that too the worst experience due to the representative neeraj.
I requested for a kerala package, and the representative who was assisting me in this was namrata patel, [protected] (Direct number mentioned in every mail) she was providing me the packages for kerala.

I had researched a lot about kerala and found a few hotels/resorts and designed a package...
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kayithipradeepreddy
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation charges

Address:Gurgaon, Haryana
Website:yatra.com

I booked train tickets from Pune to Sholapur in Chair-car for Hutatma Express. Due to change in travel, I cancelled the tickets. While irctc's cancellation charges are only Rs. 90/- per passenger, yatra gave me a mere refund of 625 for 1173. This is really insane and yatra is one of the worst travel portals for planning journeys. I need an immediate action over this with proper refund. The ref. no. is [protected]....
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Yash Rathod
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund yet and worst trip experience with yatra - yh2618954

Address:122001
Website:yatra.com

I made a holiday booking from Yatra for Sikkim tour on 20-28th may. I had made the payment 1 month prior and Yatra had given me voucher for my hotel confirmations.
But when I reached Gangtok, I got to know that no hotels were booked for me. I called yatra and they gave a hotel which was in a jungle on the opposite hill of gangtok (not in gangtok city around 8 kms away)
I had children and women with me in my family and it was...
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Jerene Jose
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint - Ticket payment not received- Yatra Booking Reference Number 0806633154285

Address:400080
Website:www.yatra.com

To
The Public Relations Officer
Yatra & Jet Airways
Mumbai
Ref: 9th June 2016– Kochi to Hyderabad - PNR GRFQXN
Subject: Compensation for the mental torture due to denial of boarding even after confirmed ticket

Dear Sir,
Yatra Booking Reference Number –[protected]th June 2016– Kochi to Hyderabad – Jet Airways - PNR GRFQXN)
My father was denied boarding by the airlines...
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G
Ganesh Sathey
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about refund

Address:Gurgaon, Haryana, 122001
Website:WWW.yatra.com

Dear yatra authority, i was trying to book flight ticket dated 03\06\16 from yatra.com on 25\05\16 but ticket was not booked though rs.3861 deducted from my paytm wallet and even i got rs 386 as cashback on paytm wallet..i got call minutes after from mr. jitender from ur gurgaon call centre that trnsaction is declined and u have to repay to book ticket..he said ur earlier money from paytm wallet which was deducted will be refunded.BOOOKING...
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D
dev790
from Shimoga, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible, unethical and unprofessional behaviour

Address:560085
Website:www.yatra.com

I booked 3 back to back flights on 4th Jun'16 within half an hour.
2 ticket details are coming fine, but in 3rd ticket somehow passenger details are coming incorrect. When I contacted them 1st time, they took 2 day of time to say that the fault is from my side and I have given wrong details. Then when I asked them, how can you say its my fault, they just simply sent me one excel sheet attached below.
I am continuously sending...
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A
Akshay92
from Palghar, Maharashtra
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Unmet promises as discussed during booking

Address:New Delhi, Delhi
Website:yatra.com

We have booked a trip from yatra.com, reference number :- yh2681094. A full packaged trip to himachal pradesh, for 5n and 6d with an ac car toyota etios sedan.

These people make fake promises the proof are as follows :-

1. On arrival to chandigarh airport, we were received by swift desire instead of toyota etios. So, i called the emergency number then they told me to adjust as both are the same car. Do these...
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S
sonali beji
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by booking agent

Address:New Delhi, Delhi, 110001
Website:www.yatra.com

Last year i contacted yatra.com from Canada to book a flight ticket to India for December. Later i had to cancel my booking for personal reasons.
Just few days ago i got very offensive texts from a personal number. Turns out this person is an employee or is working for yatra.com. When told i will lodge a complaint, the person got verbally abusive.
How irresponsible is it on the company's side to let your agents use customer...
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A
Anup Waghmare
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Poor service

Address:411013

Yatra.com: booking id yh2687888

Dear sir/madam,

I have very horrible experience from yatra.com and i really doubt what services i will get during my holidays. Details as under.

1. I booked hotel through yatra.com on 21st may as with booking id yh2687888. My hotel booking is from 22nd june to 28th june at goa for honeymoon package.
2. I got email confirmation from yatra.com with attached...
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R
rsvramana
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of amount against unconfirmed pnr flight booked on 24-05-2016

Website:www.yatra.com

I have booked a flight ticket from srinagar to hyderabad, telangana state on 24-05-16 and an amount of rs.16787 was debited towards booking reference[protected] from my account and immediately i got a message that the ticket was unconfirmed and refund requst has already initiated and the amount rs.16787 will be refunded to my account within 5-7 working days. But the same was not refunded/credited to my account even after the expiry of...
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P
pinakingameti
from Bhachau, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please transfer amount in my net banking from yatra account wallet balance

Address:Sabarkantha, Gujarat, 383245

Dear sir i have booking flight ticket date the 3 jun 2016 but ticket is unconfirmed booking
But my net benking account balance is debit after 24 hours amout not ad my net benking
Account debited amount credit but not my net benking account amount refund my yatra
Account i have not require this balance
Please sir i request to you please transfer my balance in my net benking account
My refrance no[protected]...
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T
Travel crazy
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and harassing and deceiving customers at foreign countries. Fraudulent. A bluff agency.

Address:Kolkata, West Bengal
Website:Yatra.com

First time abroad.In bangkok. Through yatra. Cheated and harassed continuously. Bluffed. Deceived. Saying one thing n cancelling the tour in the next moment. Robbed us of money. Shown just grand palace in place of three tours. Namely : reclining buddha or wat phro, river kwai and tiger temple. Provided the most horrible lunch. Absolutely fraud agency....
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S
shreyas77
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess amount charged unethically

Address:411048
Website:www.yatra.com

I booked a ticket for Rs. 11076 just before 15-20 minutes of booking
another ticket for Rs. 15867 as the first ticket for Rs.
11076 somehow got refunded to ecash without intimation and thus, later
on I had to spend Rs. 4591 extra for the same ticket. However on other
similar sites at the same time the rate for this flight was Rs. 11076,
but I was compelled to book from yatra.com as I had to use the ecash.br...
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