Yatra Online / YatraTrip.in Complaints & Reviews

Good afternoon Sir/Ma'am
I had booked tickets from NDLS to SVDK on 5th December 2016 by yatra.com online facility...after that the tickets was not confirmed and not even the amount refunded to my bank...after 15mins i got a message from your side that the amount will be refunded in 5 to 7 working days ..reference no. is[protected] but still today the amount is not refunded ...i need a resolution soon as possible by you ...its already...

I had booked return tickets from pune to Goa on 6th Jan 17 with ref.no.[protected]. I had to cancel the booking as my son's board exam dates clashed with it. The company namely yatra.com did not deposit the refund amount in my account, instead the refund was transferred to so called ecash account. They informed me that I have to use their services to utilise that amount or it will be consficated if not used with 60 to 90 days. Sir it is...

I have booked my journey on 29th Dec 2016 of flight from Chennai to Delhi for 05. January in YATRA.COM.but some unavoidable reason i cancelled my programme and informed to yatra.com agent to cancel the ticket and also they told me that they will cut cancellation charges and refund the balance amount with in 7-10 working days .but till now there is no thing happened, and they are not giving my refundable amount.my reference no.[protected]...

Dear sir, I have booked holiday package (YH3078066)for 5n/6d at Andamans from YATRA.COM. Initially the itienary given to me was worth of rupees 58312/- in which Neil Island was not covered. Then they gave me second itinerary of rupees 66312/- in which Neil Island was covered. I chose the second itinerary and paid Rs 66312/-. But when I reached Andamans Island Neil island was not covered in the itinerary which was given local vendor ( Andamans...

Subject: Complaint against unfair trade practices adopted by Yatra.com

I had done the 4 hotel bookings for Silver Sands Resort Daman - from 27th Jan 2017 to 29th Jan 2017

I have called Yatra call centre twice on 10th Jan 2017 and 12th Jan 2017 requesting them to cancel and refund the booking since there is an outbreak of Bird Flu / Avian Influenza in Daman area and the Daman government authorities have advised...

Yatra .com promises to hold the ticket at given price forr 3 days and then when we lick on pay on it shows increased fare. Let me clearly state the words on yatra website, blog and email:
With our ‘Hold Now, Pay Later’ feature, you could hold international air tickets on lower prices without
paying in advance until your plans are finalized. Thus save the money you would otherwise spend on last minute bookings!
br...

Recently i booked a flight ticket in this site, paid amount and after some seconds it shown u booking is not confirmed.
There was two options,
1.refund to your ecash to use in your future booking and it will be refelect " immediately".
2. Transfer to your bank account it will take 5 to 7 days.
I was required to book the ticket, so selected to ecash.
Then i went to book tickets again, price hicked. It is...

Myself and my Son had booked the conducted trip to Sri Lanka on 13th Dec 2016 for 5 days trip for Rs.84000/- via Chennai . On 20th the plane from Bangalore to Chennai flight supposed to take off at 6.20 Am got delated for more than 4.30 hrs due to dense fog at the Bangalore Air port. We intimated the travel agent about the delay and indicated that we may miss connecting flight from Chennai to Sri Lanka. They asked us buy fresh ticket at Chennai...

I tried to book bus ticket (Goa-Pune) from Yatra.com on 15th Dec, however due to some technical issue the ticket booking was unsuccessful, and the amount got debited from my icici bank.

I tried chasing Yatra bus booking team many a times, but they only assure me of resolution within 24-48 hours. After sending them many mails(on 9th Jan, 8th Jan, 7th Jan, 2nd Jan, 22nd Dec, and 19th Dec), they do not even bother to acknowledge.br...

Hi,

I am totally dissatisfied with the service from yatra.com has offered to me in hotel booking.

I booked, with 100% advance booking, a Hotel in Shimla through yatra.com for 7 Jan 2017 for 1 night for 3 adults and 1 kid (Aged 42, 36, 12, 6; 12 year kid was mentioned as adult due to policies) and got confirmation from yatra.com. Booking reference :[protected].

I reached hotel on 7th Jan 2017...

I had the booking reference no.[protected], however the hotel clearly said that they did not receive any email for the booking. Also it is clearly mentioned in the recording []that the booking was not sent by yatra to the hotel. Its a proven fault from the yatra's end. However upon asking in writing you said its a sold case wherein the rooms were not available. I had a conversation with yatra's representative in the afternoon stating they...

I booked my hotel on yatra.com on 4th dec for a family trip to Amritsar(28th dec 2016). On 27th evening, i got a call from yatra executive stating that the hotel is sold out. i was about to board my Delhi flight from where i would take the train and had no idea what to do as i was in transit and will have limited access to network. i have spent so much time over net to book the hotel with such good reviews. in the entire transit i was stressed...

My first & last pathetic experience with yatra, booked 3 rooms with yatra for goa now when i reached here got to know that they have shared the fake pictures on there on portal, pictures available on portal was for a different property & booked property is different & when i call them they don't have any answers for the issues, I had to wait 3 hrs outside the booked hotel and after that as well they have done nothing

Pls beware...

I Booked a bus ticket from Pune to Goa for 24 th Dec 2016, how ever when i tried to cancel the ticket i got a error message that getting error as, no refund found on your request, please try later.

i raised this complain and sent to the email address [protected]@yatra.com and called customer care to check however got the response that they are looking into this... but since then no response...

Website address: http://www.yatra.com/online/ecash-faq. given by yatra.com does not work at all. It is complete fraud. I have ecash available rs. 3196. Everytime i book airticket through yatra.com, it generates additional ecash but i could never understand how to use the ecash in my current booking of air tkts. Everytime they claim that you will get discount in your next booking and the next never comes. I kept calling their toll free no:...

I had booked hotels in Andamans in Dec from email id [protected]@gmail.com but due to natural disaster cyclone I was not able to board. The airlines gave me full refund but the hotel bookings was done thru yatra and I paid the full amount in advance. Now even after this emergency situation they are not refunding my amount and neither responding to my email....

I had plan to trip of Kerala for my honeymoon so I asked Yatra to send me quotation. I like quotation so but Yatra executive called me multiple times and insisted to book package but I asked him to pay booking amount in weekend which was 25% of total amount. He provided me option to pay some token money I.e 5000 Rs and pay remaining in weekend. I did the same. Now, problem is that I came to know that my company is providing me with holiday....

Hi all,

I made different bookings from yatra.com
Booking 1 : 19218614
Booking 2 : 19310252
Booking 3 :[protected]

First i made booking 1 for ahmedabad to toronto via new delhi and chicago.in that booking yatra advisor (Vishwas singh) did not informed me on call if flight is going through chicago than i will need transit visa for us. I got to know this when i called airlines for extra...

Hi,

My yatra agent erp code is c140663. i have not received any commission for the train bookings made against pnr numbers [protected], [protected], [protected] and [protected].

With regards to this issue i have been writing emails to sanjay. [protected]@tsi-yatra.com, hemant. [protected]@tsi-yatra.com, aditya. [protected]@tsi-yatra.com, [protected]@tsi-yatra.com and harpreet. [protected]@tsi-yatra.com since 03.11.2016. the only reply that...

My trip id:yh2988004

This trip was for kerala,

My father 58 and my mother 45 was travelling in this trip

They supposed to vistied kanyakumari but becuase of rto issue, they didnt went

Driver left my father nad mother who are older in sun for 1.35 mins then come back and tell that

Permission may be possible after 12.30 pm with no guarantte

So my father...