Yepme.com Complaints & Reviews

I order 6 shirts on 8th april 2016. It delivered on 13 april 2016 returned the products on 14 april. The products returned to their address. They told that wait for 14 days to get refund.14 days had completed but i did not get refund. My order id 30991667 my phone number [protected] my bank account :[protected] and ifsc :sbhy0021387 and branch code :21387. Please help to refund faster
Thanking you sir.

I have been receiving unwanted advertising messages from the online shopping site yepme.com.
The recent messages were on 06/06/2016 at 05:54 pm and on 04/06/2016 at 4:32 pm
The do not even have unsubribe from messages link on their website. Also my phone number is on dnd. This begs the question of how are they sending these messages
I would like to stop getting these annoying messages from this website

Sir i am Sachin Kumar Behera from Nalco Nagar, Angul, odisha .I was order some products at the last month which is placed on my home at may 01, 2016.
but after showing the product i returned it for the quality issue but still now i didn't get the money back.
My order no is[protected]
i was call to the customer service center of yempe group several time but still also i didn't get any kind of sanctification about the refund process.
So please i request you to kindly grant my application.

Your complaint registered Id:2656817
Order Id:31195207
We mistakenly selected a large size product, so we want to refund it.
Account holder name:Mr.THEJESH B S
Account No:[protected]
Bank name:state bank of mysore
Branch address:THIMMANAHALLI BRANCH . 43 S B M ROAD, THIMMANAHALLI
IFSC Code:SBMY0040183
Please refund to this account the cloth did not have more quality.

They should ban this shopping site named yepme. Some is going around here. Its one month over and they still are saying another 5 to 7 days. Such sites and their owner should be banned.
Just block the thieves.
Find below my last mail to them
I really don't get it why an refund will take so long. It's almost 21 dats over as you suggested. And now i am getting sms that my product replacement will be done shortly? I mean how irresponsible one online shopping site can be i wouldn't have known if i never come across yepme. It was not my first purchase from you, if you can check you will know, but i promise it will be my last one.
Me my family n friends will never purchase anything i'll make sure of it, because you guys won't give our money back.
It's been long that i have been writing and you only suggest to wait. No more waiting, i am gonna post this to my social networking sites and consumer forum.
Uch sites like yepme should be banned, who doesn't refund our money.
I am a very regular customer of online shopping, but yepme is the worst, and i'm gonna let everyone know about your fake business.
I guess now you will be satisfied to ruin ur customer satisfaction in terms of certain bucks.

The worst experience ever from yepme..

Order id:[protected]May 15 2016)
Mode of payment: credit
Order status: order rejected
Total amount: rs. 796
Add complaint

I have made payment by using credit card and the great online store yepme cancelled the order and didnt return back the money which i have paid...

I will post the same thing with all my friends for the real face of yepme..

Customer care doesnt have resposibility of clearing things...

I request everyone not to purchase from yepme any more...

Regards,
Swaminath s
[protected]

I bought phants, shirts and shoes for about 2500 RS on May 5th of 2016. On the same day I cancelled the order. The customer care representative told that money will be refunded within 14 to 21 days. I waited upto 25 days then I gave call to the customer care regarding refund status. They told wait for three more days. After three days I again gave a call to customer care by asking the status of refund. They again asked me to wait for another one day. These people keep on asking us to wait. But money is not refunded. Very poor service. Don't even dare to buy anything from yepme.

Sir,
My name is Nikhil. I ordered two shoes from yepme, (one casual shoe and another one is formal shoe, order ID 31005730, on 6th may 2016. I paid the amount by using netbanking. After that I canceled the order. But the amount which I paid does not refunded yet. And they does not take any initiative to refund the amount. Please take an action to solve my problem.

I had ordered a pair of denims on 11/04/2016(order id:[protected] worth Rs 897 i got the product on 22/04/2016 but to my utter surprise i got the wrong size. Then according to the 30 days return policy i decided to return the product so for that i lodged a complaint on 02/05/2016(complaint id:[protected] and they revert to me by sending a message asking to return the product within 14 days of filing the complaint or else my money won't be refunded . I sent the product through first flight courier services on[protected]courier charges Rs 300). Till now i didn't even get a singe message or mail from them regarding the refund process. Earlier I have given a complaint regarding this product on[protected] but i didn't get any response. I have tried to call a hundred times on the toll free no displayed on their site but i dnt knw for what reason the call did not connect, atleast you should provide such a number where people can connect with you.i haven't received a single penny as a refund. Highly disappointed with yepme. This is the worst experience i have ever had regarding online shopping. Didn't expect this kind of service at all.please look into my complaint

I placed two orders on 26th April.
Only one order got placed and other got cancelled.

But for cancelled order, amount (Rs.286) got deducted.
My Bank branch says, amount got deducted from my account.
And they have given me bank Transaction Reference Number:[protected].

Can you check this issue and revert back with my amount?

It has been almost one month, still no response from Yepme. Customer care mail id is not working even some of their toll free numbers.

Sir first of all i want to tell you that i have buy an tee shirt on yepme obviously when the post man deliver this me i checked this tee shirt is too large and not body fit so i kindly request to you plz refund my money in my favour thanks i think yepme is good for shopping i like yepme it is good shopping maul but why the quality of cloth is dull plz make good clothes

I have purchased two shoes from yep me.com through online, dt.20.03.16, vide order no.30590634, metirial received on 28.03.16, due to some size problem i was return to the delhi company office on 10.04.16 as per the instruction from the company with in one month (online complaint also registered), but till date refund or replacement chance also not giving the company. i have given three complaint through on line to there site, no. 2601706 dt.30.04.16, 2621747 dt.11.05.16 and 2638476 dt.21.05.16, till date, i have not received any inquiry or phone or mail from the company.already two months over.
please arrange to replacement of refund the money or give me select the another shoes from the valet.
thanking you sir
sudheendrakumar.ps.
UDC, M&EE Dept. VOCPT, TUTICORIN.

Dear Sir/Madam,

I have ordered two pairs of shoe from yepme.com via order no. 30769474 on 18th-April-2016 and they sent me a both the pairs of wrong size and with very poor material which is completely differ from the image they shown to me in their website. So I returned it to them on 23rd-April-2016 through courier (Courier receipt is attached with the complain). As per their policy I should get my refund amount in 14 to 21 days. But its the 24th day and I have still not got my money back. Even they promised to reimburse the payment of courier but I haven't got that also. Please do the needful help to get my payment back and take a strict action against the company.

I ordered few products with yepme and partially returned the ordered. There started my ordeal with yepme.
The returned goods reached you guys on 29th april although you guys said it was verified on 2nd may,


Issue number 1 - coupon which covers the shipping cost
Call 1 - 2nd may - i was informed i will receive in a day
Call 2 - 3rd may - i was informed i will receive in 5-7 days
Call 3 - 10th may - i was informed i will certainly receive it in 2-3 days
Call 4 - 13th may - i was informed i will receive in 5-7 days.
I haven't received the coupon yet. Its a coupon code which takes just few seconds to generate. I dont understand why it was delayed to this extent. I felt literally like begging for the coupon which i rightfully deserved. The call charge in itself cost me 50 bucks or so


Issue number 2 - refund of the money for returned items.
I was informed i will receive it in 20 days which in itself is obnoxious waiting time. I haven't received the money yet. That's icing on the cake.

Guys i am not asking for your money. This is my hard earned money. Guess what you can have the money. I cant run behind you guys calling every time. Consider this as my donation and use it as you deem. I believe every business needs some ethics and customer commitments, let alone customer satisfaction. Sorry to say this is by far the worse experience shopping online. You have made my day

Order id[protected] has 7 products in it. Order was supposed to deliver on 19th May but it is yet to be dispatched. We are following up with customer care from 18th May but from last 3 days they are giving the same answer we will dispatch in 24 hours. They dont understand customer's urgency. We have ordered winter wear because we r going to hill station this weekned and it was showing delivered date as 19th May and now tomorrow we are leaving and we have no winter wears. Moreover when we have asked to change delivery address as order is yet to be dispatch and we wont be in office on weekend, yepme doesnt provide that option also. What kind of worst services they are providing to customer. They should stop their online shoping if they cant reach to thier expectation. These type of online portal should be ban. I would request this foram to take strict action against them.

I was raised a complaints of refund after 40 days of my continues calling they credited the amount but not the courier charges.. Every time we need to call and remind them they will not abide by their term and conditions...

I was dragged by them like anything.. My humble request is don't go for yepme since they are "sweet to sell and hard to serve"

I have cancelled an order (order id : 30505255, account-sneha.[protected]@gmail.com) dated 15march, 16 for which I have used a coupon from past order reimbursement. Its been 60 days now and I have not yet received my coupon yet. Whenever I call the customer care receive false statement of confirmation about receiving within 5 to 7 days. Every 7th day I call them they ask me to wait for more 5 to 7 days and the matter has been escalated and is on high priority. As it is being escalated for past 60 days
Earlier also I have faced same issue regarding coupon but received anyhow after more than 40 days.
What state of the company is if it cant generate a coupon in 60 days.

Kindly help me resolve my issue as I am getting hopeless with this company procedures and policies.

Regards
Sneha Haldar

I have ordered the shoes on 10th may via yepme.com and as per them it has to delivered on 13th may but unfortunately it has not delivered. Since then i am continuously following for update even many times sent mail and open case but inspite of that there is not single update form yepme. Full payment has already been done but there service is very bad. Refer the blow mail from yepme:

*
Expected delivery date : may 13, 2016
Tracking information:
The delhivery courier tracking number for this order is [protected]. Tracking details will be available on courier website within next 24 hours.
*

Now when i tracked the order i found the courier partner (Delhivery) has already marked that product has lost/misplaced but there is no update from yepme that they will send me another product or refund my money.

Pl. Help to get fix the issue.

Order id[protected]
Mob - [protected]

Order placed 1 week ago, cancelled after 1hour of placing.

No cancellation confirmation received.
No mail, no sms.
Already contacted helpine number many many times.
Please initiate refund, and send sms ot mail confirmation.

The customer care people always put calls on hold, and after many conversations of 10-20 mins each, no info on my refund was provided.

I booked the order on 2nd May and paid the amount Rs 1447 through net banking.

Order ID : 30970532
Speed Post Docket No : AP[protected]IN

I got the message that 3rd may that your order has been dispatched but till today 9th may I have not received the order . 8th may I called Yepme customer care and they said that within 48 hours they will provide the status.
Today 9th may when I called to check the status they are telling that order is delivered according to their records which is absolutely false as I not received the order. Now they are telling to take 5-6 days for investigation.

I want my order or my money to be refunded.

Their service is really very poor and lazy, I am not happy with it because without delivering the product they are telling that product is delivered.

Please do the needful .