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Yes Bank Complaints & Reviews

www.yesbank.in

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Updated: Nov 18, 2025

Complaints 706

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83

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623

So far, so good. Yes Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Yes Bank will keep up the work and continue to help more customers with their concerns even better 🤝

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Yes Bank reviews & complaints page 16

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Address: Bangalore, Karnataka

Dear sir/madam,

I have made a payment for amazon of rs. 424/- through amazon account using my debit card.
After fetching all the details, i got a message that, sorry transaction is unsuccessful in the amazon account.in the same time i got a message from yes bank that, rs.424 has been debited from your account.

Also i received a message from revise payment for rs.424, since the previous transaction was unsuccessful.

Kindly resolve the issue

+2 photos

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Address: New Delhi, Delhi, 110051

Website: www.yesbank.in

I made a payment of rs.11, 790/- from my yes bank debit card to amazon for an order on 18 nov.2018. The order was later cancelled by amazon and refund issued on 27nov.2018. Amazon intimated me six digit refund reference number by email on dated 30nov.2018. Yes bank is not crediting this refund payment from amazon to my account. I have lost my hard earned money.

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Address: Chennai, Tamil Nadu, 600118

1) i have done some transactions in credit card, unfortunately i have missed out the due date to pay the credit card bill amount
But i have done the late payment please find the below transaction details.
On 4th nov 2018 deducted late payment fee rs. 700.
On 5th nov 2018 i have paid 20000,
On 12th nov 2018 again why you deducted finance charges (521.87+562.86), for what reason you will deducted finance charge.
If other banks they are not deducted like yes bank only they will late payment fee.

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Dec 07, 2018

Updated by Sapthagiri Giri 1) I have done some transactions in credit card, unfortunately i have missed out the due date to pay the credit card bill amount
but i have done the late payment please find the below transaction details.

On 4th Nov 2018 deducted late payment fee Rs. 700 .

On 5th Nov 2018 i have paid 20000,

On 12th Nov 2018 again why you deducted Finance charges(521.87+562.86), For what reason you will deducted Finance charge.

If other banks they are not deducted like yes bank only they will Late payment fee.
Already i reached the customer care i didn't get the proper solution.
I am very frustrated using your bank credit card,

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Address: Hyderabad, Telangana, 500032

Hello,

1) called so many times to yes bank customer case for emi statistic document as of now no update, due to this reason i lost interest amount, who will pay that amount? I can submit all kind proof documents to yes bank
How i am going to lost the interest amount from outside.75200 rupess amount elite company is going to make the intrest, gst and processing fee amount
2) i am not going to make my credit card payment to yes bank until resolve my issue,
3) if anything impact to my credit cibilscore it is completely responsible of yes bank, i am having all proofs if you are okay we will meet in the consumer court.
4) i request to yes bank to call back with supervisor as of now i did not get any call from yes bank.
I lost emi interest amount, gst and processing fees i am not going to make the payment to yes bank, if anything required please make me a call.

[protected]

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Address: Chennai, Tamil Nadu, 600042

Website: apply.yesbank.in

Yes bank executive run a campaign in my office and offer us a free lifetime credit card, actually i am not ready to get this card. They canvased me and gave me a false commitment that this card has buy 1 get one movie offer through bookmy show. He showed me a pamphlet which has this benefit printed. I like this, so only for this benefit, i applied for a card.

Once the card reached me i was shocked!! There is no such offer in the card as he committed. I am very disappointed, a bank giving a false commitment to their customer to sell their credit card. They cheated nearly 100 employees in our office.

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Address: Mumbai City, Maharashtra, 400019

Hi my name is udaykumar nityanand thevar.
I have a credit card with you guys i have been getrings frequent phone calls about this money which ia unpaid which i will eventually pay.
Now an employee is messaging mein personally for collecting money on whats app
Her number is [protected].
How can your employee message me about the same, this is harrasment i will logde a complaint on you guys soon
My credit card number is [protected]

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Address: 560085

Please dont go for yes bank credit card its a fraud banking system, most of the banks waive off if there is any finance changes for small mistakes, these fraud bank has charged me about rs 4000 of finance charges for not paying rs 500, if i ask for waive off they say your request is been declined, its so bad these guys wont understand the pain of a customer.. Yes bank is fraud..!

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Address: 793001

I opened new a/c, i was told it will take a week to activate, but the person incharge went on leave without informing about the a/c status, called many times, but no respond, so i visited the branch after a month, their i was informed my paper were still under verification. They took another week to process my a/c. Finally it got activated, but when i wanted to withdraw cash they have provided me with wrong pin no, and it got block for a day, i went to the branch again to clarify what was the matter they told me it will take a week, now i have drawn a cheque to withdraw my own money but still they are taking time to encash my cheque.
Yes bank is so no bank. Very slow in everything and the employees are not at all are cooperative
Afsana begum
A/c:[protected]

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Address: 201005

Dear sir,

I have taken a personal loan from yes bank. My account no is : pln[protected]. Every 8th of month 11, 587 rs will be deducted from my account.

This month emi is bounced because some fund issue and i have already told the representative of the bank that 30th of this month i will pay my current emi either cash or you can deduct the amount through ech.

Today dated[protected], mr. Ziya hull haq, employee of the yes bank send a person at my home to recover the amount. That is very horrible. These horrible incidents happens without my permission.

Thanks & regards
Rajeev kumar

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Address: Mumbai City, Maharashtra

I have nre account in mumbai with the yes bank and last 4 months of my wages rs 1.5 x8000 = 12000 is lost and they are not prepare to send me as reversal of excess charged.

Branch manager is not responding to my emails at all. He says to go to relationship manager. Now nobody could attend to my issue, so i came this platform and then let whole world know about the yes bank - method of cheating nre's

Send to rbi with all infos.

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Yes bank has started a new method to cheat customers lately. Since usd to inr rates are going high, they are giving customers at a rate less than 1.7 rupees per dollar from the market rates. Normally all banks give the exchange rates at 3 — 40 paise less than the market day rates.

Yes bank has devised a new method to cheat the customers. Nre's please close your account - nre accounts with yes bank.

I have taken up this matter to nodal officer but no use.

The relationship manager is paveenkumar of bangalore and he is helpless and has shown his inability to get it reversed. The last reversal was 70% of the july wages and 30% of october wages. What is all this crap we cannot understand. These way of reversal is not mentioned in the banks terms and conditions.

I have to get 11250 rupees still to be reversed, which has just brushed under carpet of yes bank.

Yes bank - md - rana kapoor was also send this mail and since he is a party to it he has not responded.

Yes Bank customer support has been notified about the posted complaint.

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N

nathan Mumbai

Nov 21, 2018

+3

Yes, Its true that Yes bank has offlate giving us exchange rates of less than 1.2-1.5 rupees per dollar . I have complained and not much use . I suggest you close your account .

Yes bank is running in loss and their share value is low. Please change your bank immediately. SBI is the best bank for NRE's. Even i am in the process of transferring nearly 50 lakhs and going another .

M

mohammedkutty snr

Nov 21, 2018

+4

Yes true . I am an NRE and noticed this . I will send to my Yes bank in Hyderabad, regarding this low exchange rates by YES BANK. In fact they are cheating customers.

Their relationship managers are useless.

M

manumahanti

Nov 21, 2018

+3

I have an account with Yes bank in Chennai.I have a small wage as i work as trainee on board ships. This Yes bank is cheating is on exchange rates . They give Rs 1.5 rupees per USD less and you can imagine how much they earn. I contacted the relationship manger and he is helpless. So I closed my account with 20 lakhs hard earned money and transferred to SBI .

After seeing the posting my view on Yes bank NRI holders - Please close your account and open in SBI where they are transparent in dealings.

R

ramanmoorthy

Nov 22, 2018

NRIS -PLEASE CLOSE YOUR ACCOUNT IMMEDIATELY WITH YES BANK . THEY STARTED CHEATING NRE

Yes Bank's Tussle With RBI: Here's How The Saga Unfolded
The developments since September 19 have wiped off over Rs. 29, 000 crore ($4.06 billion) from the company's market value, as of Tuesday's close.

On November 14, Ashok Chawla resigned from Yes Bank's board.

Yes Bank, the country's fifth largest private-sector lender by assets, has had a tumultuous couple of months since the country's central bank trimmed extension to its chief executive officer's (CEO's) term in September. The move by the Reserve Bank of India (RBI), which has already clamped down on the financial sector due to rising levels of bad loans, has hit Yes Bank's share price hard and also spurred several departures in the company's top brass. The developments since September 19 have wiped off over Rs. 29, 000 crore ($4.06 billion) from the company's market value, as of Tuesday's close.

Here's how the saga unfolded:

June 12: Yes Bank's shareholders approve Rana Kapoor's re-appointment as managing director (MD) and CEO for three years from September 1.

August 30: Bank gets RBI's nod for Kapoor to continue as MD and CEO till further notice from the central bank.

September 19: RBI cuts short Kapoor's term till January 31, 2019.

September 21: On the first day of trade after RBI's announcement, Yes Bank shares tank over 30 per cent, and the lender loses as much as $3.1 billion in market value.

Market insiders say RBI's move exemplifies its increasingly assertive approach in tackling the bad debt problem plaguing India's banking sector.

September 25: Lender's board decides to seek RBI's nod to extend Kapoor's term until at least April 30, 2019, says it will form a committee to search for Kapoor's successor.

September 28: Kapoor, in a tweet, says he remains committed to interests of the bank and its stakeholders. He also says he will never sell his promoter shares, but pass them on to his daughters.

Rating firm CARE Ratings places Yes Bank's debt instruments under 'credit watch with developing implications', citing RBI's move to restrict Kapoor's term.

October 5: Bank names T S Vijayan, former chairman of insurance regulator, and OP Bhatt, former chairman of State Bank of India, as external experts of the search and selection committee.

October 11: Yes Bank appoints advisory firm Korn Ferry to help find a new CEO.

October 17: RBI refuses to give Rana Kapoor more time at the bank and asks the lender to find a new CEO by February 1, 2019. Yes Bank says it aims to complete the recruitment process by mid-December.

October 25: Yes Bank's second-quarter profit misses estimates by a wide berth as provisions for bad loans and mark-to-market losses more than double, and asset quality deteriorates.

The lender also says it has an exposure to debt-laden Infrastructure Leasing and Financial Services.

October 26: The bank's CEO search panel finalises a potential candidate profile. Korn Ferry also shares a list of candidate pool.

November 12: Media report says Yes Bank sought guidance from the RBI on Ashok Chawla continuing as chairman after being named in a corruption chargesheet.

November 14: Ashok Chawla resigns from Yes Bank's board. Vasant Gujarathi also steps down as independent director.

November 15: OP Bhatt resigns as an external expert of the search and selection committee, due to "potential conflict of interest".

November 19: Independent director Rentala Chandrashekhar resigns

November 20: Yes Bank says that selection process for the MD and CEO is on track, recent resignations of board members bear no impact.

Efforts are underway for mutual resolution between Rana Kapoor and Madhu Kapur and her family, the co-promoter.

Board now consists of seven members, after addition o[censored]ttam Prakash Agarwal.

NRIS -PLEASE CLOSE YOUR ACCOUNT IMMEDIATELY WITH YES BANK . THEY STARTED CHEATING NRE CUSTOMERS

cheating in exchange rates from wages - Comment #3278217 - Image #0

M

mariedsouza

Nov 22, 2018

Yes bank has come up with a means of cheating NRE's by providing low exchange rates.I am going to close my NRI account immediately.

Yes Bank is cheating NRE customers

K

kiersten ram

Nov 29, 2018

I called up YES bank to ascertain about whether this fact is true. Yes bank employee from Mumbai Main branch told me that he is quitting Yes bank and joining ICICI bank.

This is a new Modus operandi of cheating NRE's and those who have seafarers account. If Yes bank gets Rs 1.5 ruppes per dollar then for a average of 5000 USD, they make Rs 7500 per person per month, so in one year they get about 90000 Rupees. If the NRe's holding Yes bank account is 1 lakh then how much they earn.

This way of Cheating the gulliable customers by Yes bank is known to all. rana Kapoor has instructed all bank treasury staff. Hence now once this matter is in Public then they will have to change their habits.

All NRE's are losing the money. Those are careful about hard earning money then, they react and take the matter to nodal officer . Nodal officer /ombudsman cannot do much.

Hence it is prudent to close your account and move to another bank.

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Address: Mumbai City, Maharashtra

I have an nre account in mumbai branch of yes bank, for last 8 years. We notice that recently after usd to inr rate was rs 70 plus, the bank exchanges at low rate and make hefty profit with our money. This matter was escalated to higher levels but not much use,

My salary o[censored]sd 8000 was sent on date when the usd exchange rate was 72.4. All banks exchanged at 72 to 72.10. Yes bank ex-changed at 70.9 so you can see that i lost more than 8000 rupees in one month.

Later my relationship manager says, please make one more fund transfer and it would be reversed all together. Infact they cheated again leading to loss of 8000 rupees.

Several attempt to contact nodal officer remained no where, we are going to complain this issue to rbi now and them sort out.

Yes Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400056

Badlapur East Branch Aaron Sunke Say that File is Rejected by Credit officer and Manager

After Calling Him again and again He fails to receive call either he is outside not in the Bank Premises or else his Phone is Not Reachable Every now and then We Try
First Task was given to him was not done by him and his team that is complete file check and doing login
After Collecting the All Documents He fails to do the Login

after couple Of days when we continue call Aaron one day or the last he says file has been login so i will give Sanction Letter with 4-5 Days But here also he fails

For this 5 days procedure we gave him 10-12 days for Verification by Credit officer and Manager but was not able to complete so at last he has to do the verification

He calls client from different branches and ask for details and everything was given to each call attended by clients

at last when we pressure to give sanction he reject the files without any reason he does not have any genuine reason for rejection

Kindly Note Yes Bank is not doing disbursement was rumors till date but due to this kind of staff who are interested in their benefits are making negative image of Reputed Banks

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Address: New Delhi, Delhi, 110085

This is to bring to your notice that your employee in credit card division has no sense of manner in them.

As before 2 days back i agreed to apply the credit card but due to some personal reason i conveyed ms. Poonam @ [protected] who was calling me again and again that i do not want to apply the credit card but she very rudely said "to pehle haan kyn bola tha time waste kar diya phone rakh de" what the hell she is thinking of herself??

I am attaching the screen shot of the watsapp of your brilliant employee.

Please take the necessary action or let me know the concern person to complaint if you are not the one.

Waiting for your reply

Br

Bhawna

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Address: 110033

Existing customer at yes bank adarsh nagar, i have submitted request foam for e statement with id but not activated yet. I need e statement for month of october very urgent pls look into this matter for customer satisfaction.
Remark un satisfactory service by bank

Account holder shivay medicos

Yes bank adarsh nagar delhi 110033

Contact 91 [protected], [protected]

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Address: Kota, Rajasthan, 324009

On[protected], i tried to paid amount of ₹405 with my rupay debit card to ‘make my trip’ but the transection failed due to internet connection. The amount of ₹405 had been deducted from my yes bank account.
I also confirmed to makemytrip, they didn't received the payment. I attached "error message" from makemytrip

I raised complaint to yes bank for the same on[protected]. But still i didn’t get my refund.

Yes bank not responding as well.

+2 photos

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S

Shahnawaz_khan

from Mumbai, Maharashtra

Nov 16, 2018

Hii i am shahnawaz ahmad shamim ahmad khan and account holder of yes bank want to submit a complaint that and amount of 14835/- got debited from my account on 13/11/18 without my knowledge request you to please help me in getting my money back in my account. Contact - [protected]

payment not received - Comment #3272198 - Image #0

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Address: Muktsar, Punjab, 152026

Hi,
This is Sushil Bansal, having YES Bank account no:[protected], muktsar branch, Punjab(Pin 152026). money has been deducted from my account worth 21000 Rupees in 4 terms.. i have already complained to yes bank care and branch too. after transition i got message named fb/me/ads which belongs to facebook advertise page which has no relation with this account from our self .. Please do help us to return our money back.
YES Bank Complaint No CS[protected]

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Address: Belgaum, Karnataka, 591213

I was in kolhapur branch asking rtgs and my origin bank chikodi take time 3 hours. The reason is # branch manager is not there and they are waiting for him. It means is this lala company? If branch manager is not there is no one have authority?

They wasted my whole day. As i m nre holding account in yesbank i was decuded immediate to close the aaccount. There is not good response from chikkodi branch. All are uneducated sitting there.

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This is Sudhakar L from Chennai Perambur on 1st NOV I have withdrawn my salary from ICICI BANK Near jamaliya Branch ATM, 1st time I have withdrawn Rs.10000 and then 2nd time Rs.8500 but I didnt received 8500 and receipt copy for both the transaction I think there been some technical issues in ICICI BANK ATM Machine, immediately I have raised a compliant to the YES BANK Customer care this is my compliant Ref No: CS[protected] I request you to Kindly refund my money early please.

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Address: New Delhi, Delhi, 110059

I am requesting to close my account with immediate affect. I resigned from my previous company, so naturally i stopped getting salary but the yes bank people keep deducting amount for not maintaining sufficient balance now the balance stand at more than -1100 rs and increasing. It's complete harassment.

Account number: [protected]
Email id: [protected]@yahoo.in
Contact no: [protected]

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