Yes Bank Complaints & Reviews

Yes bank mentioned that emi conversion is possible and easy while purchashing the card but now deny it while asking for it on transaction.They said they have changed their policies and won't support emi conversion for any transaction .

These people are fraud.Please never opt for yes bank.
If you want to enjoy worst experience and harsh support with 0 relationship with the customers, then you are welcome here.

They have now trapped me in credit debt by not converting to emi and enjoying interest of 3% per month.

While opting for the credit card, it was mentioned that I can easily convert any transaction into emi for 3-12 months.
Considering that I used the card for a high amount transaction and asked the customer support to convert that transaction into emi.
The customer support has Reverted that 'Sorry sir the emi conversion facility is not available to your card' the bank has withdrawn this offer.

How can the bank be so much harsh to the customer and moreover they didn't notify me about the withdrawal even once.
If I would have known that I would have not done that transaction from Yes bank card.
I feel this as a cheating by the bank and seek support.

My name :priti dubey. Mob :[protected]. Having account in yes bank which is my salary account.. Yes bank rm offer me credit card which i didn't apply but they said it's your salary account so we don't charge for it and explain benefit of it and took form from my side.. After taking my all document they didn't reply till one month any thing what there are doing with that,, one of my company yes bank rm visited at office i complaint her she given other number to me other rm come and took other document and she assure me to resolve this issue but after 1 week left she didn't replied any thing i ask her what is the issue she said i will check and reply but eod the day she didn't call.. Second day morning i call her again she said she check the status a my address verification got negative i said no body visited my place even i didn't received any call for verification at my home she said ok i said if you guys not interested to give proper service please cancel the application,, after 1 month again i received call from yes bank his executive coming to my place giving me credit card.. Now 3 days left no one answering on this number they are using that card or what i do not know.. But in my i never seen this type poor service such pathetic organisation even not taking responsibility there on job..

Dear manager

I have a current account in yes bank alwar bhagat singh branch. I want to close my account please tell me procudure about it how i can close my current account from your branch. I have to pay much amount in this current account and i am not satisfied with your service so please tell me whatever process in the account close i will be followed

I had goven a cheque of ₹12000 rs to open a new savings account at yes bank kankurgachi branch, kolkata. Last monday 27th may my cheque got cleared and money got debited from my another account and new yes bank savings account got opened on the same day. Now its 31st may and that money still not got credited in my new account? Why i haven’t got my money in my newly opened account? Where’s that money? Bank person is not helping, simply...

My last working day with yes bank was 28/02/2019. I was told by hr that your full and final settlement will be processed within 45 days and i will also receive the relieving letter.. After 2 months i complained regarding my eyes not cleared and i was asked to wait till 13/05/2019 as some process were delayed by their end... On 15/05/2019 when i enquired again, they are having no answers what's going wrong... I am not even able to withdraw...

Hi its been more than 1 year i am requstinh for yhe credit card since m a cliet of yes bank from past 2.6years and got a good salary credited every month everyday, still they are not giving me credit card saying your score is not fine your adres is nt fyn etc etc other bank gave me LOAN of 5 lakh fr this ### bank is nt giving me crd of 40 k.. every month i have a deduction of 25-30 k because of govt tax, i am willing yo pay any amount of credit card nased upon my salary.. yes Bank is misguding me from past 1 years, i have a salary acount ith them where every month i have a avergae salary of 80-90k every month, but still they have doubt about my ability to make the credit bills thats d reason may be they are denying to give me card,
actualy my creit score bit hit because of one of my other Acount running, actually i paid the bill of that and closed that somehow i was not aware that it has been not closed and aftrer 6-7 momths i got to i have some amount pending, but its been 4 years back that acount is no more operating by more,

so all i want to compaint about my Yes bank branch, who are not providing me credit card whereas other banks are giving me LOANd of 15 k for home LOAN based upon my current salary and these yes bank asholes are misguding me and doubting on my ability

My company internet banking is locked, from last 3 months i am complaining to bank, but response is very poor. Last email receivedfrom yes bank is attached for your review.

[protected]@yesbank.in
Fri, may 3, 4:54 pm (2 days ago)
To me

Dear mr. Tyagi,

Greetings from yes bank ltd.

This is with reference to your appended e-mail dated on may 03, 2019 regarding technical issue.

At the outset, we sincerely regret for the inconvenience caused.

We wish to inform you that we have forwarded your query to concern team and awaiting for their revert. Once, we get revert from them, we will update you shortly. Till time, we appreciate your patience in the interim.

The reference number for your query is cs[protected] and we request you to quote the same for all your future interactions.

We thank you for banking with us & look forward to your continued patronage.

For any further assistance on the said issue, we request you to reply to this e-mail at [protected]@yesbank.in

Thanking you.

Sincerely,

Preethi rajendran

Yes bank ltd.

Please note - to enable us to serve you better, we request you to always write from your registered e-mail id.

Hi,

I am from bengaluru and i share a joint account in sbi with my mother. We just noticed a fraudulent transaction from yes bank on april 17th, 2019 for rs 4999/- on our account. Can you please help and provide a refund? I have attached a screenshot for reference. I can any other details that you might require.

Thanks,
Shreyas kantharajan

Dear sir/madam

My uncle got a fraud call saying that from bank & he is manger, his bank account will be blocked soon if he not update this details. Since he is from village & not much educated. The fraud call person asked for card number & details. After few minutes asked for otp pin to save his bank account from blocking. Later he realised that it is fake call and they deducted amount inr 4999/- on 20th april 2019.
I have attached passbook scan picture. Where website shows that wwwyesbankinggurgoanhrin
He is from poor family condition. Kindly do needful and guide me further to take necessary steps to get my money back.
Thank you.

Reference number: [protected]
Amount: 10000
Credit card: rbl bank
Date: 8th april, 2018.

Pls help me

Thanks,
Mangesh naik
Mobile: [protected]

Earlier they committed that Insurance policy has now mandatory while availing loan in Yes Bank. Once Loan approved and amount got credited in my account some amount was deducted as Insurance policy. I Complaint about it in Yes bank that with out my signature and permission this policy was register. After that they sent me mail that your refund will be credited within 14 day's . but still after 2 month complaint closed and they updated to visit yes bank for same process.

On 30.03.2019 i tried to withdraw rs. 10000/- from sbi atm in bungal, pathankot from my yes bank atm card. All the transaction was done but when the machine was dispensing cash, suddenly electricity switched off and cash did not dispensed from atm but my yes bank account was debited. It's been 10 days but my cash has not reverted back. Complain was raised to yes bank on the same day.

Dear sir/madam,

My name is parminder singh jotley with emp. Code-5037017, worked with yes bank ltd. And i have resigned from yes bank in december 2018. My last working date in yes bank is 31 december 2018. But my date of exit is not updated in pf department. Please update my doe (Date of exit) in the system. Please revert back me as soon as possible.

I shall be very thankful to you.

Regards
Parminder singh jotley

Dear sir
I ashish kumar is an employee of your bank, i am posted in varanasi branch as businesses relationship partner and employee code is ake4615107. I was joined on 20/06/2016.

Presently i feel very disappointed due to my seniors behaviors, more than three years of working with the bank i could not get any promotions.

In the month of nevember 2018 i was medically unfit for the work and after cunsulted with the doctor i was on leave and rejoined on 12/12/2018, i already submitted my medical certificate for the same.

From the rejoining date mr. Vijay bhan singh (Cslb) and mr. Rishabh saxena cbl has been presrized me for life insurance product selling,

In the month of march 2019 they are forcefully given my resignation and said if i i achieved li business they will revoke my resignation. But now the are denied to do it. They are also hold my salary in moth of february 2019.

Dear sir,

Please think about me and my career. Now i am feeling mentally harasment. I don't know what is right and what is wrong. If i not get any response from the bank defenetly i will suicide.

Please do some thing good in my fever.

Thank and regards
Ashish kumar
Mob. No. [protected], [protected]

I have used priority pass lounge at bahrain airport with 2 other guest so total 3 guest including me. I being primary card holder was free visit every quater only other 2 guest are chargable but yes bank charhed me for 3 guest and they are not ready to accpet that i was accompanied with them. I can show them ticket to bahrain which have 3 guest name on it and they can check cctv camera footage also. But they are not ready to resolve this issue... They charged me 27 usd per person.
I am laible to pay only for 2 guest not 3 as i should be free.
Please help

Yes Bank some customer executive called and explained about the credit card. They said if you do card to card basis you will get more limits. I'm Owing HDFC card and I'm Having 2L Credit Limit and Yes bank Guy promised me min 3 Lakhs we will provied like that. And I provided All the Documents and Credit card statements. Card came i checked and the Cred Limit is only 30, 000. So Why they lied to me.. ?

And he said if you book movie ticket while buying 1 you'll get one ticket free. But If I apply that card number It showing error link sorry it's applicable for some other card like that.

Why these Guys doing Fraud like this.. They are not provide what the Promised.

So Guys Please Don't Buy Yes Bank Credit Card. If some one say About Yes Credit Simply avoid. They tried to brain wash you and make you buy the Card. So Be Careful.

Dear sir/ madam,

This is pertaining to credit card no. 5318 xxxx xxxx 5572.

I confirm to have made payment of inr 142/- through cheque no.163183 on 30/09/2018. Cheque was dropped at yes bank atm drop box on 30/09/2018 which is 5 days prior due date of 06/10/2018. Cheque was finally collected from atm drop box by yes bank staff on 11/10/2018.

Even though dropping the cheque 5 days prior due date the yes bank credit card division is charging me late payment fee, finance charges and gst which is not correct. This simply means that they are collecting the cheque payment late from their drop boxes and are trying to earn some additional amount from me.

In this matter, i spoke to yes bank credit card customer service team and they denied any further support on call. Above all i started getting calls from yes bank third party payment collection company to pay this unauthorized amount.

I request you to take up the matter with yes bank credit card division and help to have the amount of inr 652.41waived off for statement dt: march 2019.

I had a salary account in yes bank with my previous job. I m not using that account and i had call to customer care to close my account but they say go to near'st branch but hamirpur himachal pradesh there is no branch of yes bank. So i can't go for close the account. And please cancel the charges of this account and then close the account.
Thank you
Account number - [protected]
Ifsc - yesb0000139
Rajni thakur

Hi team / concerned person,

It’s being high time that i was trying to resolve my case patiently.

I have been mentally suffering from more than a month.

Therefore i would like to draw your kind attention towards my problem.

On 10th of jan’19 i received a call from yes bank loan executive regarding offering/balance transfer of personal loan.

As i was in need due to my wedding so i give my consent for the same.

Therefore with in few days i shared my documents as well for the same.

In the meanwhile i was in regular touch with executive. Who was keep telling me sir your loan will be done easily as you have already taken loan from other bank.

This process continues and i was still waiting for the loan amount. After few days i came to know due to some docs verification it is taking time in processing your loan. Don’t worry same will be done shortly.

Then in another few days due to mismatch of signature in bank it is taking time in getting approval for your loan so don’t worry same will resolved too.

My marriage was about to come as this process has already consumed more than 20 days. During that period of time i have called to more than 20 times to the executive and relationship manager. And they were keep telling me that loan amount will process either today or tomorrow or in few hours. I have all the call recording and wats app chat which i have with executive and relationship manager.

When i realised that these guys will not be able to process the loan amount. As it is not possible that bank would take more than 25 days in processing a mere amount of loan.

I have arranged money from other resource as i have my marriage. So i request to cancel my loan request.

But still loan amount disbursed in my account. When have found the message of same. I contacted with the executive on same day i. E.7th feb2019.

He assures me that loan will get cancel need not to worry. You enjoy your marriage. But still the same is not done. I was out of india for 10 days. So when came back and again asked to cancel he still assured me that same will be cancel within few day. I even written mails, wats app to these guys as well. But when no solution came i called to yes bank customer care on 21st feb.

Where i have been assigned ref. Cs[protected] on 21st feb. As i joined office after long so not able to track. After few days i got call from yes bank cc agent that i can go to patel nagar branch and met with sarika. She will help me in closing the same.

I went there on 8th mar 2019 and came to know that customer care agent have marked wrong people for loan closing and it need to be raised once again. So i got another ref. Cs[protected].

Stated by sarika that she has raised the request it will be closed soon. But today on 15th mar 2019 i have received sms stating that your request has been closed successfully.

When i again contacted the yes bank call centre it is saying loan amount disbursed after my confirmation. So same will not closed.

I am shocked to hear that. When i have all recordings / mails / wats app message. Still customer care not able to provide solution of my problem. That this amount is disbursed in my account when i cancel the request. I think yes bank agents not even understand the pain of a customer. I will go to consumer court. If my case not resolved in next 48 hours.

Its like i have been mentally tortured. When i really need amount that not processed. And when i said i do not want money as i arrange amount got disbursed.

I want solution of my problem right now.

My details are below :

Name : deepak kushwaha

Mob : [protected]

I got approved msg from yes bank badlabur branch but mr aaron sunke is not sending me approval letter reason signature proble on my kyc paper. I visit personaly badlabur branch but after 1 hour watting i told him because of your not picking up my phone i come hear from andheri to badlabur on my duty time so hi replyed me how told you to come hear and i face too much ego of this guy
After approval i am trying another bank because of this guy