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Yes Bank Complaints & Reviews

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Updated: Jan 31, 2026
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Yes Bank reviews & complaints page 13

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R
Rajkumar Iyer
from Ernakulam, Kerala
Sep 8, 2019
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Address: 620001

I a nri on a visit back home and had incurred some charges in one of the restaurants in trichy. Instead of charging me in the local currency (In inr), which i had marked specifically on my bill, i had been charged on usd. The problem with the usd charge by yes bank is that, on top of the bad exchange rate they use for the currency conversion, they slap a 3.9% markup on the overall bill that is akin to daylight robbery. While in the grand scheme of things this may not be a large amount on my bill, as a matter of principle it is indeed robbery. Instead of getting the going exchange rate (Which my us bank provides with no foreign transaction fee) of say around rs.71+ per usd 1 as of 06 sep., yes bank's rate comes to rs. 67 per 1usd.
I have raised a complaint and have not heard from the vendor yet..
Yes Bank customer support has been notified about the posted complaint.
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    P
    Palwindershah
    from Delhi, Delhi
    Sep 4, 2019
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    Address: Amritsar, Punjab, 143102

    Hello sir
    My name is Palwinder singh i have a account in yes bank branch Ajnala, Amritsar . My account number [protected] and my registered mobile number is [protected], sir yesterday I deposited rs 42000 into the yes bank atm machine, but money is still not credited in my account, branch manager doing nothing for this plz credit my money into my account, its very big amount for me, nobody helps me i also registered a complain on helpline number but nobody take this matter seriously, plz help me this amount means me alot
    Yes Bank customer support has been notified about the posted complaint.
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      M
      Madhusudan Kakarla
      from Mumbai, Maharashtra
      Sep 4, 2019
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      Customer care persons ( prashanti, Rajesh yadav and harish Raja) unable to identify nor clarify me transactions of Rs 288.30 dated 16.08.19 showing in my current statement (GST 18%)

      Which is due on 5th Sept 2019

      Above 3 of them unable to clarify and disconnected my call.

      They have wasted my time of 3hrs over phone.

      I want to make a complaint against all of them on harassing the customer for 3hrs.
      Wasting my precious time.

      Yes bank has to compensate on this.
      Yes Bank customer support has been notified about the posted complaint.
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        M
        Mju2017
        from Chennai, Tamil Nadu
        Aug 30, 2019
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        Address: Chennai, Tamil Nadu, 600010

        Stay in hotel, i have given credit card number only, no cvv and other details without my approval (otp number), how will they transaction.

        no security, knowing 16 digit number, how will transaction

        for that yes bank side charged me over the limit.

        I have used 1700 rs over the limit for that yes bank charged me 2475 /- interest (financial charges and tax).

        cheating & fraud
        Yes Bank customer support has been notified about the posted complaint.
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          Y
          Yes bank Cuttack
          from Mumbai, Maharashtra
          Aug 29, 2019
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          Address: Yes bank ltd link road cuttack, 753001

          Dear team,

          This is inform you that yes bank cuttack branch has been send one important document through your overnight express pod no [protected] on 24 july 2019 to mumbai karad, but after so many follow up no one responded on it and customer complain to branch for the delay and also for this type of service.
          Kindly look into to this matter and do the needful

          Regards
          Susanta kumar jena
          Yes bank ltd cuttack
          [protected]
          Mail - susanta. [protected]@yes.in
          Yes Bank customer support has been notified about the posted complaint.
          Aug 29, 2019
          Updated by Yes bank Cuttack
          Complaint is against overnite courier and not yes bank ltd.
          Please rectify the same And mark the complain to overbite courier
          Aug 29, 2019
          Updated by Yes bank Cuttack
          Please mark the complaint to overnite express courier and not yes bank ltd
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            A
            anshika deep
            from Noida, Uttar Pradesh
            Aug 22, 2019
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            I got my salary account in YES Bank from my employer and I have resigned from that employer . I am not using that account after that for any kind of transactions. During the time of account opening there was no such requirement on minimal balance, however the bank all of a sudden charging me for the same which resulted in negative balance around 3.5 K. When a person is not using an bank account for more than 1.5 years, why should the bank retain that account and burden their customer with this kind of irritating charges? I do not wish to pay this amount when there is no fault from my end and I need YES Bank to deactivate my account immediately.
            Yes Bank customer support has been notified about the posted complaint.
            My name is Omair
            I am paying electricity bill through Amazon Pay, while doing payment, i am not getting otp on mobile number which is registered to yes bank.
            I had tried several times but failed to received otp
            please help me with this issue as today is last day of bill payment.
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              S
              Sunita Tokas
              from Delhi, Delhi
              Aug 3, 2019
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              Address: 110030

              Had registered various complaint in your bank via complaint no. Cs[protected], cs[protected]. Cs[protected] that the loan should not be disbursed to me without my consent. But, still the loan has been discussed to me on the rates which are not acceptable to me and the same has been communicated to your sales manager sunil (Mob.- [protected]) and still the dispersal has been done without my confirmation. So. I don't accept the loan and you take away your loan money and the same be treated as cancelled as it was without my consent and confirmation despite so many complaints. Moreover, the documents submitted to your bank are fraud as they were not signed by me. My personal loan application had objections and the photograph was also not signed by me and instead of giving the form back to me for required signatures, sunil send the form to an employee nikhat parveen of andromeda, which is third party in this case and she forged signed the photograph and documents without notifying me and neither the official of yes bank confirmed the signatures from me before removing the objections despite the complaint which was registered with the complaint number cs[protected] that yes bank should take my confirmation before disbursing the loan amount. This is a case of section 420 and forged signatures done on my personal loan application and documents. This is a clear case of a case of cheating, fraud, malaise intentions and causing both financially loss and mental harassment in various sections of ipc. So, cancel the loan at the earliest without charging me any cancellation charges as this loan is a fraud to me by your bank's official and andromeda.
              Sunita tokas
              Reference number -1393931
              Yes Bank customer support has been notified about the posted complaint.
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                S
                Sunita Tokas
                from Delhi, Delhi
                Aug 2, 2019
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                Address: New Delhi, Delhi, 110030

                It is to bring to your notice that i had applied a personal loan from you bank vide reference no. 1393931 and the approval for the same come to me via sms on dt. 21.07.2019 and i inquired for the same on dt. 30.07.2019 via customer complaint reference no.[protected] that nothing has been from your end despite the fact the the p. L. Has been approved from the date 21.07.2019 and please confirm from me before disbursing the personal laon amount to me. Then, on dt. 31.07.2019, i got the mobile no. Of sh. Sunil, manager (Mob. No. [protected]) from the third party which is andromeda in this case via nikhat parveen, sr. Sales manager in andromeda that sh. Sunil is dealing your case in yes bank and you can talk with hime regarding the details. Then, i talked with sh. Sunil and asked the details which he said that the roi will be 11.49 and the processing fees is 1.5 percent alongwith the insurance. I was not comfortable with the p. F. And the insurance amount and i told him to reduce the p. F. Amount and remove the insurance (I don't want any insurance), then he replied that he is sending my file for approval wiht the reduced rates. Then, i told him that inform me whenever the approval will come. But, on 01.08.2019, i got the message that an amount of rs. 981, 453 has been credited on my account from the yes bank. Then, i called sh. Sunil that why the disbursal has been done with the high p. F. Of 1.77 percent alongwith the insurance whicle i was not comfortable with this and moreover, i clearly told him that i will not take the loan with these terms and he promised me that he will take another approval with the reduced rates, then why he disbursed the amount without any confirmation message / call /my approval.. Please take appropriate action against sh. Sunil for causing mentally harrasment both financially and mentally, causing unnecessary difficulty, wastimg my time and money etc. And return me the p. F. Amount alongwith the insurance amount as i told in advane to sh. Sunil that i will not take the loan on these conditions and still he disbursed the loan amount without my confirmation.

                Please take the appropriate action at the ealiest or i will take legal action against your bank and sh. Sunil for harassing me both mentally and financially.
                Yes Bank customer support has been notified about the posted complaint.
                Dear sir,
                i'm your bank account holder in last 6 month. Recently may apply the bank loan in other bank so they need and ask the micr code printed your passbook without fail as soon as possible.but bank side not give proper response so only.kindly give response satisfied with us.
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                  A
                  Abhishek Padmanabhan
                  from Bengaluru, Karnataka
                  Jul 26, 2019
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                  Address: 560083

                  I am getting a lot of calls from your Yes Bank as a promotional call for personal loan.

                  I have not signed up for promotional calls and I am not interested for personal loan unless your bank is planning to give me a good amount of money and I don't need to pay you back the money.

                  Also I have activated Full DND with my operator. Still I am receiving calls from tele markerters who claim that the Personal loan is from your bank.

                  So please quit disturbing me.
                  Delete my numbers from your database.
                  [protected]
                  [protected]

                  Your promotional call is not welcome and is directly considered as a harassment.

                  If I get a message or call regarding personal loan from your Yes Bank I will have my lawyer take a legal action against you.
                  Yes Bank customer support has been notified about the posted complaint.
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                    M
                    Monalish
                    from Jaipur, Rajasthan
                    Jul 25, 2019
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                    Address: YES BANK LTD, KRISHNA ARCADE, SHOP NO 5, LOT NO CM 10 NEAR TELEPHONE EXCHNAGE, GIDC NARODA, 382330 AHMEDABAD GUJARAT, 382330

                    I have continue my account balance however bank has debited minimum balance not maintain charges in my account continuesly
                    I have called to branch but there is no satisfaction reply
                    I have harrese and bounded to close my both account
                    I had opened those account in yes properity prime saving account
                    Saving account no - [protected]
                    Saving account no - [protected]
                    Yes Bank customer support has been notified about the posted complaint.
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                      A
                      ajitkumarpandey
                      from Delhi, Delhi
                      Jul 25, 2019
                      Resolved
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                      Resolved

                      Address: Flat No-1203,12th Floor, Tower No-07, Paras Season Complex Plot No-GH-01D, Sector-168, Noida Gautam Budha Nagar U.P
                      Website: Noida Authority

                      Yes bank limited, vasant kunj branch, new delhi have sanctioned an overdraft limit of inr 40.0 lack to m/s multimind creations (Rekha and ajit kumar pandey).in regards to the same, request you to please provid permission to mortgage in respect to property situated at flat no-1203, 12th floor, tower no-07, paras season complex plot no-gh-01d, sector-168, noida gautam budha nagar u. P.in favor of yes bank limited.
                      Jul 25, 2019
                      Complaint marked as Resolved 
                      issu of mortgage permission of flat no-1203, 12th floor, tower no-07, paras season complex plot no-gh-01d, sector-168, noida gautam budha nagar u.p
                      Yes Bank customer support has been notified about the posted complaint.
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                        K
                        ksuresh957
                        from Bengaluru, Karnataka
                        Jul 24, 2019
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                        Address: ECO Space, Bellandur, Bangalore, 560103

                        I got call from +91-[protected] and she said that if i apply for credit card i will receive the 1000rs gift voucher or 1000rs worth of product with the card. I have received the card and using last 4 months and still i didnot receive any promotional offer which she is promised over the call. I called her many times and she is not responding also. I hope i will hear some positive news from this communication
                        Yes Bank customer support has been notified about the posted complaint.
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                          S
                          Singlaji
                          from Hyderabad, Telangana
                          Jul 19, 2019
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                          Address: house number 10,, sector 15, Panchkula, Haryana, 134113

                          To day i initiated a payment of rs 349 from my s/b account no [protected] my account in yb sector 11 panchkula branch through my debit card no. [protected]. The payment debited to my account is however rs 1262/47 and the amount was debited directly without sending me otp on my phone. This is a serious matter and be looked in at once so that there is no other such payment from my account

                          Kashmiri lal singla

                          H. N.10, sector 15,
                          Panchkula-134113
                          M: [protected]
                          Yes Bank customer support has been notified about the posted complaint.
                          Jul 19, 2019
                          Updated by Singlaji
                          PCA:[protected]:[protected]:payprocharge.com [protected]GBR dated 19.07.2019 time 10:04:01
                          My self Mr Chinmoy das, my salary account number is [protected]. I want close this account.

                          Pleased kind helpful.
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                            B
                            baskarsc
                            from Coimbatore, Tamil Nadu
                            Jul 17, 2019
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                            Address: SALEM, 636002

                            Dear sir,

                            I am an advocate practice in salem district tamil nadu, my name is c. Basakaran and practicing civil and criminal, consumer fourm recently i have filled compliant before district consumer fourm salem. My complainant took a vehicle loan from yes bank salem branch. The vehicle was insured and also premium was paid for auto loan protected policy at reliance general insurance company salem. My complianant husband died on 5th april 2019 while the vehicle loan was pending,

                            So i want know judgement copy of auto loan against insurance company, your whatts up phone number and fees of your service.

                            Through whatts up i have sent a compliant copy to u please be inform ur whatts up number and fees of your service.

                            Please communication with me through my mail or phone sir, matter most urgent.

                            Regards,

                            C. Basakaran

                            [protected]
                            Yes Bank customer support has been notified about the posted complaint.
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                              A
                              Ashi5
                              from Bengaluru, Karnataka
                              Jul 9, 2019
                              Feb 22, 2025
                              This thread was updated on Feb 22, 2025
                              Resolved
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                              Resolved

                              yes bank - amount debited but not credited to merchant and not received the refund

                              Address: 560029

                              Hi,

                              This is Manjunath C Sarvand with Yes bank A/c number - [protected]. I made a transaction of 1246/- INR on[protected] @ 08:50 pm at Texas mart Bangalore.
                              PCA-[protected]
                              Transaction Number : [protected]

                              Amount got debited but its not credited merchant, spoke to shop manager his response was pathetic and said I must contact bank. I tried calling and mailing customer care of Yes bank but...
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                              A
                              aiholli
                              from Pune, Maharashtra
                              Jul 8, 2019
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                              Address: 7,DWARKA PLATINUM E BUILDI ,INDRAYANI FLR,7 , BHOSARI ,INDRAYNI NAGAR,MAHARASHTRA, Pune, Maharashtra, XXXXXX
                              Website: yes bank

                              Dear sir
                              Lady named mrs chetan called on my number from [protected] and asking me to pay some one else credit card payment
                              Either i know the person or i had given approval
                              As per her defaulter told her to recover from me so she is asking
                              Even after many request she keep on calling for the payment
                              When asked her to disclose her id number of yes bank she is not ready
                              Please look into the matter
                              Yes Bank customer support has been notified about the posted complaint.
                              Aug 10, 2019
                              Updated by aiholli
                              Again received call from same team [protected]
                              Claiming someone else payment
                              Request yes Bank to clear
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                                K
                                khanbaburakoti
                                from Bengaluru, Karnataka
                                Jul 7, 2019
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                                Address: Coimbatore, Tamil Nadu, 641014

                                I have paid bulk amount 80000 in my personal loan vide a/c no. Pln[protected] but it was not adjusted to the loan till today. When i asked the concerned department at lakshmi mills branch, coimbatore, there is no proper response from the staff. Every time when i approach the branch they are confusing me with no proper information and very poor customer service. Kindly resolve the issue and do the needful.
                                Yes Bank customer support has been notified about the posted complaint.
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                                  V
                                  Vijayendra Nalawade
                                  from Payyannur, Kerala
                                  Jun 30, 2019
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                                  Address: N m road , chikodi., Belgaum, Karnataka, 591201

                                  Dear Sir/Madam,
                                  I am from chikodi which is located in belgaum district, state Karnataka.
                                  In our town Yes bank chikodi branch manager says neft not done after 2.30pm, But other bank do they didn't ask anything. May I know the RBI timing for neft transaction.
                                  This is not first time but while withdrawing of amount they are making issues.
                                  Always requesting to complete there target, like keep deposit till month end, purposefully they are trying to extend withdrawal.
                                  Hope so you will take action and take legal action.

                                  Thanking you,
                                  Vijayendra Sadashiv Nalawade
                                  [protected]
                                  Yes Bank customer support has been notified about the posted complaint.
                                  I have send funds to book FCNR FD and till now i didn't get the confirmation from my branch.

                                  My NRE savings account no. [protected]
                                  Branch: Nellore, AP.

                                  Kindly requesting you to check and confirm the details.

                                  Thanks and regards,

                                  Shaik Nayaz Ahmed,
                                  Mobile:[protected]
                                  Email: [protected]@gmail.com
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                                    N
                                    neeraj421
                                    from Dehra Dun, Uttarakhand
                                    Jun 28, 2019
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                                    Address: Dehradun, Uttarakhand, 248001

                                    Sir,
                                    Sir i am the user of yes bank credit card from the last four months. Last month i got a two or three times call from their customer care regarding conversion of my two transaction done on 18/4/19 and 21/04/19 to monthly emi. Amount is not so big so i rejected but they call again and again and at last i became agree too because it seems to be profitable but they do not give me any documentary proof regarding my emi amount and the total amount which i have to pay to them. Even i donot know how much amount i have to pay to them that month i wait for their intimation regarding conversion of monthly charges into emi through mail or through sms and the exact amount which i have to pay. I got this emi conversion call near about on 29.05.2019 and due date for monthly statement is 4/06/2019. I think yes bank being a private and professional bank too very clearly handle this situation without bothering me too much but up to 2nd may they don't give me any intimation regarding the emis.
                                    Unfortunately on 04.06.2019 some casualty happens in my family and i forget all this. At last on 07.06.2019 i call them to know the amount which i have to pay them i shock to know they have not convert my monthly statement to monthly emis and they are charging the below amount from me bogously
                                    Late payment charges=500
                                    Finance charges = 225
                                    Finance charges=172
                                    Goods and service tax gst @ 18%=184
                                    Total =1081
                                    Due to non availability of credit statement and mistakes from the yes bank i am not able to pay my bill on time. Instead of apologizing on the incident they are charging bogus and fictitious charges from me on name of late payment, finance charges and gst. They are charging an amount of rs 1081 as fine for late payment of 3 days
                                    I request you to kindly help me to waive off from this amount as this unjustifiable
                                    Regards
                                    Neeraj kumar singh
                                    Credit card no [protected]
                                    Email id [protected]@gmail.com
                                    Yes Bank customer support has been notified about the posted complaint.
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                                      B
                                      baskarsc
                                      from Coimbatore, Tamil Nadu
                                      Jun 27, 2019
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                                      Address: SALEM, 636002
                                      Website: no

                                      Dear sir,

                                      I am an advocate practice in salem district tamil nadu, my name is c. Basakaran and practicing civil and criminal, consumer fourm recently i have filled compliant before district consumer fourm salem. My complainant took a vehicle loan from yes bank salem branch. The vehicle was insured and also premium was paid for auto loan protected policy at reliance general insurance company salem. My complianant husband died on 5th april 2019 while the vehicle loan was pending,

                                      So i want know judgement copy of auto loan against insurance company, your whatts up phone number and fees of your service.

                                      Through whatts up i have sent a compliant copy to u please be inform ur whatts up number and fees of your service

                                      Regards,

                                      C. Basakaran

                                      [protected]
                                      Yes Bank customer support has been notified about the posted complaint.
                                      ATM CARD not delievered to my address
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