Yes Bank Complaints & Reviews

My name is rishab singhal i have a salary account in yes bank. There are five failed transactions each of amount 1379.00rs on 17 march 2018 in evening between 4:30pm-6pm. I have confirmed with the merchant that they haven't received money as all the transactions got failed but my account as debited every time. I have wrote a mail to the bank but haven't got any satisfactory answer.

I used to recharge my broadband via net banking but this time on 13 march 2018 in the evening i paid my internet broadband bill via yes bank net banking. The money was deducted but the internet was not renewed as it got failed coz the net provider did not got the money. So when i called the net provider he said the money was still pending from bank and than i called up the bank customer care the person said there has been some issues so to refund i need to print out some documents and refill and go to the bank. So i have no idea what that person said and what to do. Please look into this matter asap.

Yes bank corporate salary services are pathetic.

They dont value customers for every small details need to follow up with team each and every time.
Rm & other executive contact lines are always busy or else it would be ringing they dont even have courtesy to revert on mail or call back for inconvenience that has been caused due to their poor services.

M a defence officer having acct with yes bank ambala cantt, i also invested in mutual funds n life insurance through ur bank besides personal i also invested my company's approx 70 lac in fd bt whenever m in distress or have query no official responds to my calls nd if they respond they are ill equipped abt knowledge nd also lack trust that i imposed in them. Overall i feel cheated nd planning to withdraw all amt.

Doesn't seems like the bank has taken your complaint seriously. I never got so many offer messages when i had a running bank account. I regularly get updates from the bank giving me offers to reduce the negative balance. I already mentioned that the account was opened by my office as a salaried account. Since the account is not being operated for such a long time it should have been gone in a dormant stage. Instead they have increased the non-maintenance charges to 10k. I want the concerned authorities to look into this and do the needful.

My name is deependra kumar noniyal
Subhash nagar mandrayal road karauli rajasthan pin code 322241
Mobile [protected]
Customer id 3484451
I request debit card date 28/02/2018 request no. Cs[protected] but not recieved till date.. Why.. I call customer care request. Cs[protected] mr welsion debit not call me 11:35 am why this person not call me.. I want to complaint for this person for naglency. And why my debit card not recieve 7working day customer care executive ms aswavni call to branch but no picup any call for branch staff.. Pz resolve this complain otherwise i m going to court blue dert team not call me and no sms

Hi yes bank,

Yesterday on 07/03/2018 i preordered a game from the playstation store for rupees 3, 999 and my transaction failed but the money got deducted from my account. I contacted playstation store customer care and they mentioned that the amount hasn't been credited to them and that i should contact my bank. I contacted yesbank customer care and explained what my problem was and i was told to fill my ctd form online or to visit my branch. I've filled the form and mailed it at [protected]@yes bank.in but still didn't get a response. This is the second time that i didn't get any response. Is this how you treat your customers?

I m a dental surgeon, thy approached me for a zero balance account giving me a ref from an another colleague of mine, initially played well with my cheque including their manager.. Telling me that thy couldn't clear my cheque calling me from their bedroom while i was present in the bank... Such blatant liers, when refused to not open the account both of them followed me for 3 days n disturbing me during my working hours, i settled for a zero balance account, truth is that.. Nw they started putting my account balance negative last year, i called their executive he came (Nilav) resolved it telling that this won't happen again n he vl surely look into it, thinking he's loyal.. I didn't charge, but now thy are asking for 21000 balance clearance, is this a joke, i know you guys not going to resolve it.., i'll approach legally now. You must leave my city.. I'll expose everything on youtube. Tc

Am applied pln in yes bank because their sales person only forcibly to taken application.
Documents provide me to bank executive
1) pan card
2) aadhaar card
3) 6 months bank statement
4) salary slip
5) photo
On 16 feb got message your application ref no. 728941 and again got message from bank on your loan approved, and same got email my office mail asking about basis details.

Afterward bank executive call me take 5 cheques that am clearly told them am not gives cheques because i need official mail from bank but their convince me its approved to released loan amount, hand over 5 cheques on 23 feb to mr. Suresh babu told yes bank employee. After same person call on monday need soft copy bank from august 2017 to still date i given immediately mail statement. 27 feb 2018 send message return bank my cheques need not required loan now.

I complaining yes bank customer care on 23 feb 2018 to 06 march 2018 return my cheques to me.

On 06 march 2018 afternoon got call from yes bank executive mr. Murali am taken your application getting stock told your loan appoved but need to come main yes bank kasturba road bangalore solve some problem on bank statement & signature, i told them already return back my cheques past 10 days complaint to bank customer care. After started telling if not coming branch, we list to credit information bureau of india ltd.

Here only understand executive wants reached targets to spoiled other credit history.

Finally will be suffering general public's only always.

Regards
Akarsh

After complainting many times to yes bank that the money not transfer to other bank they not refunded my amount 5000 after passing 1 months and 10 days . ihave complaint many times by my registered number [protected] but they are not bothered about my complaint they only said within 7 working days someone said 4 working days but the issue is remain same kindly do needful for me i shall be very thankful to you

I had applied for mobile number pdation on 17th jan 2018, since then i have made several calls to yes bank call centre but have only been getting futile responses from them and my number which was handed over to another person he is getting all alerts.
Despite continuous call to yes bank call centre they have closed my complaint as resolved on 14th feb.
On sending email they have

Dear team,

This is to bring to your attention of a shockingly rude, ill-mannered and insulting behavior of one of your staffs (Mr punith safari) and further his reluctance to discharge obligation in meeting a customer’s legitimate requirement.

This is the matter of yes bank reputation please take action on such persons.

Below is his email conversation.

2:30 pm (3 hours ago)
To me.

Ok m irresponsible only!! V dnt have relationship with ur company i destroyed all the documents!! Pls destroy atm and cheque book

Punith kumar

Sir i have salary account in yesbank around 3 years past. After i resign from my job my account changed to saving acc with prior confirmation. I am using that account i want to close that account. I visit the branch but they say it close automatically but after 3 years it is not closed and shows negative amount. Sir it is totally harassment. Pls close my acc.

Sir, on[protected] morning i used the yes bank titanium debit card in the merchandiser khivraj bajaj pos swipe machine for 2 transactions (Pca:[protected]:khivraj: 57, 322.00) (Pca:[protected]:khivraj: 30, 000.00) to purchase a bike but no debit conformation received from the machine and also i got the sms debit conformation on my mobile after 20 mins only so the two transactions amount of 57, 322 & 30, 000 has been debited from my account but not credited to merchandiser khivraj bajaj account so by that day itself contacted yes bank and raised (Customer (Transaction) dispute form) and when contacted yes bank customer care they say the maximum time taken for resolving this problem is 60 days. And afterwards i have arranged the cash from other source and bought the bike but still now the amount has not been credited to my account.
My question is why so many days it is not a small amount 87, 322 in total is a big amount for me and i need to take care for other expenses and only one person involved in this transactions khivraj bajaj so why so many days required for solution from yes bank
So kindly give the solution to this problem
Thanks & regards

Hi,
I did one tranaaction thrugh yes bank bhim wallet on 30th jan of rs 2000, but transaction was unsuccessful and money got deducted from my wallet. I lodged complaint at the same moment, complaint # is 27709. I also confirmed from other bank to which i was transferring my amount i. E. Kotak mahindra, they told they didnt receive any amount and as checked by their end amount has been reverses back to beneficiary i. E. Yes bank. Yes bank executive says they will take at least 15 days as tat to solve this issue. Now its even more than 24 days, no actiom has been taken. Whenevr i call at customer care, they always say its under process and we will arrange callback for you. I didnt receive any call back from their end. Their wallet team is not even working on this issue, they never pick calls of their executive and neither do they reply on their emails.
My registered # is [protected].

Would request you to please resolve this issue and reverse my amount in yes bank wallet as soon as possible.

Dear sir, i have given an application of new current account opening to bhavnagar branch on 07/01/2018. I stay in bharuch for my business purpose and my native place is bhavnagar so i gave application to bhavnagar branch, so the varification mail was send from bhavnagar branch to bharuch branch but mrs. Chatitali thakor (Csl) cluster head leader, bharuch branch, (M):[protected]. And mr. Chirag mistry. Branch manager, (M): [protected]. Was not at all cooperative and she was giving fake commitment for the verification and till today my account is pending and no one is able to give me the actual status of my account, this is the rediculous response ever from your bank, no other bank does this to their customers, and in this case the employes of bhavnagar branch are also facing problems, and the main thing is that mrs. Chaitali thakor will not attend my calls and she has blacklisted my cell number so that i can not contact her. Which is not the sign of any bank employe. So i request you to please take action on this case and give me the solution because i don't think account opening process takes more than 40 days in any other bank.

Thanks
Rahul patel

Please inform me the standard charges of your brokerage that you charge from your clients. I am charged brokerage at the rate of 3% which is very high and this is unexpected while the other brokers charge only 0.1%. Please let me know the brokerage rates of yes securities. I m so disappointed that i am planning to shift my demat account to other securities brokers.

Vishal surana
Email : [protected]@gmail.com
Phone : [protected]

Hello sir,

I am facing issue with the credit card statement of yes bank. Where they have sent me 2 months of statement in one bill which was suppose to be showing in jan and feb statement date.in my jan month there was cancelation for my amazon emi in which they have not shown the emi principle cancellation debit and put that into my next month

I am having salary account in yes bank. I opened this account while working in a private firm in september 2015.in dec 2015 i left the job & stopped using this account.in last 2 half years i didn't use it considering it to be closed. But now i am getting messages of negative balance in that account. Since, it is a deposit account & not a loan account & i am not a loan defaulter, then these negative penal charges are nothing but unjustifiable advantage taken by bank for my unintended inattention. When a person is not using account for two years then why has bank not closed the account & on that adding burdensome charges are completely indigestible.
I do not wish to pay this amount when there is no mistake from my side. I want yes bank to close my account at the earliest.
Thanking you
Jaishanker

Dear all
I recently opened a instant account at your bank in mp nagar branch by Mr. Umesh deted on 5th feb.
My customer id is 9549822 and my account number is [protected]
My concern is ...Till today i am unable to operate my bank account
Sir please explain me the reasons.
Sir from 5th to 12 feb i called umesh so many time but he excused me .."sir please wait for next day"
today i m stuck ...facing financial problem and filling mentally harassed by you people
Sir please tell me the meaning of instant account
1. When i gave you 10000 amounts cheque on
5th so why it showing in my account on 12th...
2. When it showing in 12 feb so why my account
not active till the time
Sir i am so worried and unhappy with your services

Thanks and Regards

Shahab Qureshi
[protected]