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Yes Bank Complaints & Reviews

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Updated: Dec 9, 2025
Complaints 710
Resolved
85
Unresolved
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Yes Bank reviews & complaints page 23

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R
rameshgiri26
from Mumbai, Maharashtra
Jan 9, 2018
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Address: Mumbai City, Maharashtra, 400072

I have taken home loan from yes bank and really am suffering, am requesting not to take any kind of loan from yes bank, the service is worst then other all banks, they dosent have any automation or proper support, for any kind of information or changes on your home loan, they take a hell lot of time to respond your query or support, and the loan account managers directly as for bribe to sanction the loan, they just cheat peoples.
Yes Bank customer support has been notified about the posted complaint.
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    S
    Swapan Kumar Kar
    from Bengaluru, Karnataka
    Jan 9, 2018
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    Address: Bangalore, Karnataka
    Website: www.yesbank.in

    I am a yes bank customer. I have opened an account as zero balance account.
    There is credit card linked with my savings account as auto debit. Now my issue is the account is charging amb charges continuously. My branch, malleswaram, bangalore is not caring for my amount deduction. Even by phone also they are not reachable most of the time. I need a solution for this.

    If the facility is not there i am ok to close my account. Please take it on priority.
    Yes Bank customer support has been notified about the posted complaint.
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      P
      Personal Id
      from Delhi, Delhi
      Dec 31, 2017
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      Address: 560075
      Website: yes bank

      My customer id: 985458, they have blocked the card without providing new card and without informing. Now i'm unable to withdraw the money. I have called the customer care not solving the problem, even through visited the branch not solving the issue. Very very bad service and doing fake promise like if i have fd then no need to maintain amb but later they have charged the amb charges with gst as well.
      Provided very very bad service, since almost 50 days i'm struggling with this issue, no one assisting in the proper way. Very very bad service.
      Yes Bank customer support has been notified about the posted complaint.
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        B
        benudharzoho
        Dec 29, 2017
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        I have purchased a insurance (Policy no[protected] from the bhubaneswar branch with help of mr soumya simit das (Soumya. [protected]@yesbank.in). But due to some family problems i requested to cancel the policy with in lock in period. It’s been 2 months i did not get my money refund also mr. Soumya is not attending my calls and not replying on whatsaap, i think yes bank is a fraud business. As i am a nri i can’t go to the court now, on february i may come to india that time i will file the cases and teach you people a lesson. Now i am trying to contact irda and going to put a complaint in the online consumer complaint cell regarding this fraud business. This is my last communication with the fraud yes bank. For any clarifications you can contact me on below number on mail id.

        Benudhar panda
        +[protected]
        [protected]@zoho.com
        Yes bank customer id :6127989
        Yes Bank customer support has been notified about the posted complaint.
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          R
          Rizzy49a
          from Nagercoil, Tamil Nadu
          Dec 28, 2017
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          Team,

          I received my yes bank credit card 2 months back.in which i was told i will be getting a credit limit around 1 lakh. I also asked the customer executive 2 to 3 times.
          She promised me that if my credit score and maintenance is good, i will get a good limit. But the limit i got was 49k.
          I applied the card using my existing credit card which i hold in my axis bank. Where i get limit of 105000. And my credit score is 780+
          I am unhappy with the limit i received. Its been 2 months since i start using this card. I request you to increase my credit limit which i was told before getting my card.

          I got a call few minutes back and he is saying i am not eligible to get my card increased. Then why did your executive tell me i will get a good limit.

          My last 4 digit of my card - 9936
          Mobile number - [protected]
          Email id - [protected]@gmail.com
          Yes Bank customer support has been notified about the posted complaint.
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            M
            Manik Wadhwa
            from Sirsa, Haryana
            Dec 28, 2017
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            Address: Ludhiana, Punjab, 141008

            My comlaint is for yes bank ferozpur road ludhiana. When i got new car swift vdi on 18 may 2017 from stan auto ludhiana. Mr. Sandeep from yes bank ferozpur road ludhiana. He asked me your rate of int. Is 9% when loan got sanction after 3 or 4 days he said it 9.25 %. This is one complaint & second complaint is he did not intimate me that the foreclosure charges. Now staff of the bank said you should have to pay foreclosure charges. Which is 6 %. Its really shocking for me. Its 31988. So my loan was 550, 000 now they said you have to 558, 317 amount. Its really disgusting. I also paid 7 installments. I really got tensed
            Yes Bank customer support has been notified about the posted complaint.
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              P
              Pranaykumar007
              from Bengaluru, Karnataka
              Dec 24, 2017
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              Address: Bangalore, Karnataka, 560011

              I have visited to yes bank jayanagar 3rd block branch for opening account where i have found one employee named ananya bera who recently joined yes bank earlier she was working with icici bank and from there she got terminate for doing forged signature.. After seeing such recruitment from yes bank i decided not to open account. I think yes bank used to recruit such employee without any due diligence.. After icici bank she joined scb bank from there also she was not got early relieving but she has done fraud life insurance there.. Now i trust the this bank one to whom we cannot trust fraud can be happen any point of time if such employee is there..
              Yes Bank customer support has been notified about the posted complaint.
              Dec 29, 2017
              Updated by Pranaykumar007
              Bakwas bank bakwas service bakwas recruitment process.. Never go with yes bank.. No service No safety No recruitment procedure No system
              Hi I want to close my account from last 6 month but no one is taking care about that one saying it will take one day and 2 day .for yes bank careless person I paid 5500 for my _ balance .who will paid that amount u ?Fake bank with Fake people.i will give a suggestion that close this bank i[censored] nt handle customer problems.
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                P
                prashant k tiwari
                from Mumbai, Maharashtra
                Dec 18, 2017
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                Address: Mumbai City, Maharashtra, 400020

                Dear sir/ madam,

                My name is prashant tiwari ex employee of yesbank employee code pte3349037 worked from 01/01/2013 to 05/10/2017. My member id mhban[protected] uan [protected]. I have submitted my pf withdraw on dated[protected]. But still i am unable to track the status of my provident fund. since last more than 2 months i am following on mail with our pf consultant email id is ‎[protected]@sawantpfconsultant.com. But not received any favourable revert from them‎.
                Request you to look into this & pls assist me to get my provident fund asap.‎ thanks,
                From, prashant tiwari
                Mob: [protected]
                Yes Bank customer support has been notified about the posted complaint.
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                  R
                  rsrsharma580
                  from Bengaluru, Karnataka
                  Dec 15, 2017
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                  Address: Bangalore, Karnataka

                  I have a saving's account, that i have not been using for more than 2 years. This i had created when i had got a new job in 2015. I have not been using it since i left my job. Now the balance in the account is -10, 000. I do not want to use the account anymore and i want yes bank to stop bugging me with the constant increment of the negative amount. Its like -10k for 2 years, what kind of nonsense is this? And according to this link, no negative balance is to be made by the bank in any savings account https://timesofindia.indiatimes.com/business/india-business/No-negative-balances... my account number is [protected].
                  Yes Bank customer support has been notified about the posted complaint.
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                    S
                    santosh s r
                    from Chennai, Tamil Nadu
                    Dec 12, 2017
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                    I opened an nri account with yes bank 2 years back and all the formalities were taken care by email, and my documents were collected overseas where i live. Later when i started using their online backing i am not satisfied with the service, hen i tried to close my account, but there was no option to close teh account online, like they do for opening new account online/email. When i sent email, i got reply back saying i need to come to their branch and close teh account.
                    After 2 years i am getting email that my account balance is rs -11, 000 and i need to pay that immediately or else bank will be forced to make me pay..
                    Is this an harassment!!!

                    Now i sent email again requesting to close my account, i asked to visit the branch and submit the request. What? This is an nri account and you are asking nri to come and close the account by visiting your branch... Worst customer service.

                    Customer id : 2365331
                    Yes Bank customer support has been notified about the posted complaint.
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                      J
                      Johny Dadlani
                      from Ahmedabad, Gujarat
                      Dec 7, 2017
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                      Address: Ahmedabad, Gujarat, 382424

                      I wish to complain about a loan offer received from people who claimed to be from Yes Bank. They took all the documents from me and on multiple occasions even after asking for visiting card or application copy. They never provided any details. Now they mentioned that the offer has been rejected and denying to provide me documents back or any proof of rejection. Names of individuals are:
                      Dhaval Bhavsar Email:[protected]@gmail.com
                      [protected]

                      Jahangir (his boss)
                      Harpal Sheth (claiming to be from Yes Bank)
                      Yes Bank customer support has been notified about the posted complaint.
                      Dec 07, 2017
                      Updated by Johny Dadlani
                      The people who came for verification mentioned the name of the agency is Finwood, Maninagar, Ahmedabad.
                      My worst experience with bank is with yes bank. bankers are unsupportive, unnecessary charges and rejection on service. with phone banking as well as branch tellers.

                      it is better to close this account with these services.
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                        A
                        ankitpathak
                        from Hyderabad, Telangana
                        Dec 5, 2017
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                        Address: 500026

                        Its been more than 1.6yrs, i haven't used yes bank account. It was zero balance account opened by my previous company
                        I am requesting to close my account with immediate affect. I resigned from my previous company, so naturally i stopped getting salary but the yes bank people keep deducting amount for not maintaining sufficient balance now the balance stand at more than -5500 rs and increasing. It's complete harassment.

                        Ankit pathak
                        [protected]
                        Yes Bank customer support has been notified about the posted complaint.
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                          R
                          rsgmanish
                          from Delhi, Delhi
                          Dec 5, 2017
                          Resolved
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                          Resolved

                          account closure pending

                          Address: Faridabad, Haryana, 121001

                          I had a salary account in yes bank with my previous job in 2015 since 2015 i am not using that account and i had send account closure form to my yes bank branch as guided by custumer care but bank is not accepting that and want me to visit bank and request again to reverse that charges and if bank approves than it can be closed.

                          I was not aware about to maintain salary account and if custumer care is saying it can be closed...
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                          nagaglobal
                          from Chennai, Tamil Nadu
                          Dec 5, 2017
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                          Address: 6000107

                          Hi friends,

                          Don' t lose your credit score to apply credit card from yes bank

                          Before apply credit card from yes bank i checked and confirmed via paizabazzar my cibil score 812 and then i had applied credit card to yes bank and submitted all the related documents to collection executive from chennai on 22-oct-2017 after that there is no response even they are not provide application number also.. I tried to contact over phone several times but no response from them.

                          "quote"
                          From yes bank reply after one week

                          We would like to inform you that your credit card application has been reviewed in accordance with credit policy parameters of yes bank ltd. This includes an assessment of documents submitted by you. We regret to inform you that we are unable to approve your application as it is not meeting the credit policy parameters of yes bank limited.

                          Please be assured that our inability to offer you yes bank credit card may not be construed as an indication of your credit worthiness.

                          "unquote"

                          Please please don't waste your time to apply credit card from yes bank.
                          Yes Bank customer support has been notified about the posted complaint.
                          I had closed my net banking login id 491064 for a few days due to my net banking safety. but i want open this time, i have tried a lot for open with ATM pin and reset password but its show not activate for login id, , i have already submit application near branch for updation. but no response, pls solve the same.

                          thanks
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                            K
                            Kiranmane0660
                            from Modasa, Gujarat
                            Dec 4, 2017
                            Resolved
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                            Resolved

                            Dear sir/madam,

                            Loan number - pln[protected]

                            1. Attached is the document on which i had signed when third party executive walked upto me, below are the details

                            Loan amount - 550000
                            Tenure - 60 months
                            Rate of interest - 11.29
                            Pf - 1%

                            No hidden charges
                            No stamp duty charges.

                            2. Below are the details which yes bank sent me a letter of breakage

                            Loan amount - 550000
                            Tenure - 36 months
                            Rate of interest - 15
                            Pf - 1%

                            On top of it there is fake sign made on behalf of me on the above documents sent by yes bank.

                            I am attaching both the documents wherein i signed and the fake one which i had received from yes bank.

                            Making customer signature is big fraud and i want you to take severe action on such banks and please arrange a compensation for that i want to file a case legally and please make sure no emi will get deducted from my account till the time this is not resolved.

                            I appreciate your help in advance.

                            Thank you
                            Kiran mane
                            [protected]
                            +2 photos
                            Dec 14, 2017
                            Complaint marked as Resolved 
                            I did not received any call from Yes Bank on 12 day when i called Yes bank...the excecutive Pratiksha said the case has been closed and Pritam Gupta from yes bank had reached out to me and i accepted all the things and case was closed. What the fuck !! I havent recieved any call from pritam gupta nor from yes bank and why should i accept this when i had filed a complaint with the proof of documents. I dont understand how RBI deals with such false commiment bank...i want to strongly escalate this case and i neef a quick resolution with a compensation for this matter. Kiran Mane
                            Yes Bank customer support has been notified about the posted complaint.
                            I did not received any call from Yes Bank on 12 day when i called Yes bank...the excecutive Pratiksha said the case has been closed and Pritam Gupta from yes bank had reached out to me and i accepted all the things and case was closed.

                            What the ### !!

                            I havent recieved any call from pritam gupta nor from yes bank and why should i accept this when i had filed a complaint with the proof of documents. I dont understand how RBI deals with such false commiment bank...i want to strongly escalate this case and i neef a quick resolution with a compensation for this matter.

                            Kiran Mane
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                              A
                              avesh@vyas
                              from Betma, Madhya Pradesh
                              Dec 4, 2017
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                              Dear sir/madam

                              My 0 balance salary a/c was with yes bank (Relaince media ltd. When i left job my a/c converted in to saving a/c without any information & bank charged me minimum balance charges since last three years.

                              Please close & reverse my charges as soon as possible.

                              Avesh vyas
                              My yes bank a/c no.[protected]
                              Yes bank gorakunj branch
                              Indore

                              Regards

                              Avesh vyas
                              Yes Bank customer support has been notified about the posted complaint.
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                                Prasanta1601
                                from Mumbai, Maharashtra
                                Dec 2, 2017
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                                Address: Thane, Maharashtra, 400607
                                Website: Yesbank

                                I have applied credit card on nov 16. My application no. Ybl0125277, but still am not received the credit card although complained customer care. I have update my address. I need my credit card as early as possible. I don't want any assurance. Immediately issue card. I am feeling very unsatisfactory with the yes bank staff, they are so unprofessional staff.
                                Yes Bank customer support has been notified about the posted complaint.
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                                  S
                                  sudheer pokharna gmail id
                                  from Kota, Rajasthan
                                  Dec 2, 2017
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                                  Address: 312001

                                  Dear sir

                                  We have current account in name of

                                  Riddhi siddhi natural stones pvt ltd in yes bank.

                                  My a/c no is [protected]
                                  And ifs code yesb0000191

                                  We made a foreign payment of 70, 999 euro on 30/08/2017 @ 76.22

                                  This is our regular practice that we check rate on xe currency and
                                  Give permission to book transaction on between 5 to 10 paisa margin to
                                  Bank from the rate which xe show on that time on telephone or mobile
                                  Call

                                  That day we follow same process, we received call from mr manoj
                                  Representative of yes bank and confirm him to do transaction on 76.22
                                  Including margin. He agreed and confirm us to do so.

                                  But unfortunately we received debit advice by 78.31.

                                  I immediately contact with mr manoj and mr rajiv nayak branch manger
                                  Of yes bank chittor garh and inform them for wrong rate transaction,
                                  They reply me that this is our system fault and we will credit
                                  Difference immediately.

                                  After so many phone call to mr manoj and mr rajiv nayak i have not
                                  Received fund in my bank account. They always reply that we are in
                                  Process and immediately doing credit in your a/c

                                  On diwali wish mr vikas jain from your udaipur branch visit my factory

                                  In front of chittor garh branch manager mr rajiv nayak i discussed all
                                  Matter with mr vikas jain
                                  He assured me that we will immediately credit this amount in your account.

                                  But after so many time passed i am still waiting for my credit of
                                  Difference amount.

                                  I request all of you to kindly take seriously this matter and resolve my issue.

                                  Warm regards
                                  Sudheer pokharna
                                  Cell:[protected]
                                  Yes Bank customer support has been notified about the posted complaint.
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                                    abhinav khanna
                                    from Tikaitnagar, Uttar Pradesh
                                    Dec 1, 2017
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                                    Address: Jalandhar, Punjab, 144004

                                    I am having account in yes bank in name of abhinav khanna in nakodar branch, as i submitted closure letter for closing my account and also deposited charges for the same with registered no [protected], please check as still i am getting sms and i am not having any documentation as i already submitted closure letter and card and chequebook. So please check as i am not aware about my account number
                                    Yes Bank customer support has been notified about the posted complaint.
                                    No any coins accepted of saswad branch. .. when I was going in Bank on daily basis they will not accept any single rupees of coin...
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                                      Ravindra Panday
                                      from Jaipur, Rajasthan
                                      Nov 23, 2017
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                                      Address: Mumbai City, Maharashtra, 400069
                                      Website: yesbank

                                      Hello sir,

                                      Over billing of credit card payment. Even after clearance of dues, after contacting the bank they said that even if you have paid the balance amount before the due date they have charged me another rs 52 as financial charges stating that that is the rule of the bank.

                                      Just wanted to know if they are authorised to charge customers in this arbitrary manner.

                                      Thanking you,

                                      Dr. Ravindra panday.

                                      Contact no.[protected]
                                      Yes Bank customer support has been notified about the posted complaint.
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