Yes Bank Complaints & Reviews

Team,

I received my yes bank credit card 2 months back.in which i was told i will be getting a credit limit around 1 lakh. I also asked the customer executive 2 to 3 times.
She promised me that if my credit score and maintenance is good, i will get a good limit. But the limit i got was 49k.
I applied the card using my existing credit card which i hold in my axis bank. Where i get limit of 105000. And my credit score is 780+
I am unhappy with the limit i received. Its been 2 months since i start using this card. I request you to increase my credit limit which i was told before getting my card.

I got a call few minutes back and he is saying i am not eligible to get my card increased. Then why did your executive tell me i will get a good limit.

My last 4 digit of my card - 9936
Mobile number - [protected]
Email id - [protected]@gmail.com

My comlaint is for yes bank ferozpur road ludhiana. When i got new car swift vdi on 18 may 2017 from stan auto ludhiana. Mr. Sandeep from yes bank ferozpur road ludhiana. He asked me your rate of int. Is 9% when loan got sanction after 3 or 4 days he said it 9.25 %. This is one complaint & second complaint is he did not intimate me that the foreclosure charges. Now staff of the bank said you should have to pay foreclosure charges. Which is 6 %. Its really shocking for me. Its 31988. So my loan was 550, 000 now they said you have to 558, 317 amount. Its really disgusting. I also paid 7 installments. I really got tensed

I have visited to yes bank jayanagar 3rd block branch for opening account where i have found one employee named ananya bera who recently joined yes bank earlier she was working with icici bank and from there she got terminate for doing forged signature.. After seeing such recruitment from yes bank i decided not to open account. I think yes bank used to recruit such employee without any due diligence.. After icici bank she joined scb bank from there also she was not got early relieving but she has done fraud life insurance there.. Now i trust the this bank one to whom we cannot trust fraud can be happen any point of time if such employee is there..

Dear sir/ madam,

My name is prashant tiwari ex employee of yesbank employee code pte3349037 worked from 01/01/2013 to 05/10/2017. My member id mhban[protected] uan [protected]. I have submitted my pf withdraw on dated[protected]. But still i am unable to track the status of my provident fund. since last more than 2 months i am following on mail with our pf consultant email id is ‎[protected]@sawantpfconsultant.com. But not received any favourable revert from them‎.
Request you to look into this & pls assist me to get my provident fund asap.‎ thanks,
From, prashant tiwari
Mob: [protected]

I have a saving's account, that i have not been using for more than 2 years. This i had created when i had got a new job in 2015. I have not been using it since i left my job. Now the balance in the account is -10, 000. I do not want to use the account anymore and i want yes bank to stop bugging me with the constant increment of the negative amount. Its like -10k for 2 years, what kind of nonsense is this? And according to this link, no negative balance is to be made by the bank in any savings account https://timesofindia.indiatimes.com/business/india-business/No-negative-balances...⇄ my account number is [protected].

I opened an nri account with yes bank 2 years back and all the formalities were taken care by email, and my documents were collected overseas where i live. Later when i started using their online backing i am not satisfied with the service, hen i tried to close my account, but there was no option to close teh account online, like they do for opening new account online/email. When i sent email, i got reply back saying i need to come to their branch and close teh account.
After 2 years i am getting email that my account balance is rs -11, 000 and i need to pay that immediately or else bank will be forced to make me pay..
Is this an harassment!!!

Now i sent email again requesting to close my account, i asked to visit the branch and submit the request. What? This is an nri account and you are asking nri to come and close the account by visiting your branch... Worst customer service.

Customer id : 2365331

I wish to complain about a loan offer received from people who claimed to be from Yes Bank. They took all the documents from me and on multiple occasions even after asking for visiting card or application copy. They never provided any details. Now they mentioned that the offer has been rejected and denying to provide me documents back or any proof of rejection. Names of individuals are:
Dhaval Bhavsar Email:[protected]@gmail.com
[protected]

Jahangir (his boss)
Harpal Sheth (claiming to be from Yes Bank)

Its been more than 1.6yrs, i haven't used yes bank account. It was zero balance account opened by my previous company
I am requesting to close my account with immediate affect. I resigned from my previous company, so naturally i stopped getting salary but the yes bank people keep deducting amount for not maintaining sufficient balance now the balance stand at more than -5500 rs and increasing. It's complete harassment.

Ankit pathak
[protected]

I had a salary account in yes bank with my previous job in 2015 since 2015 i am not using that account and i had send account closure form to my yes bank branch as guided by custumer care but bank is not accepting that and want me to visit bank and request again to reverse that charges and if bank approves than it can be closed.

I was not aware about to maintain salary account and if custumer care is saying it can be closed...

Hi friends,

Don' t lose your credit score to apply credit card from yes bank

Before apply credit card from yes bank i checked and confirmed via paizabazzar my cibil score 812 and then i had applied credit card to yes bank and submitted all the related documents to collection executive from chennai on 22-oct-2017 after that there is no response even they are not provide application number also.. I tried to contact over phone several times but no response from them.

"quote"
From yes bank reply after one week

We would like to inform you that your credit card application has been reviewed in accordance with credit policy parameters of yes bank ltd. This includes an assessment of documents submitted by you. We regret to inform you that we are unable to approve your application as it is not meeting the credit policy parameters of yes bank limited.

Please be assured that our inability to offer you yes bank credit card may not be construed as an indication of your credit worthiness.

"unquote"

Please please don't waste your time to apply credit card from yes bank.

Dear sir/madam,

Loan number - pln[protected]

1. Attached is the document on which i had signed when third party executive walked upto me, below are the details

Loan amount - 550000
Tenure - 60 months
Rate of interest - 11.29
Pf - 1%

No hidden charges
No stamp duty charges.

2. Below are the details which yes bank sent me a letter of breakage

Loan amount - 550000
Tenure - 36 months
Rate of interest - 15
Pf - 1%

On top of it there is fake sign made on behalf of me on the above documents sent by yes bank.

I am attaching both the documents wherein i signed and the fake one which i had received from yes bank.

Making customer signature is big fraud and i want you to take severe action on such banks and please arrange a compensation for that i want to file a case legally and please make sure no emi will get deducted from my account till the time this is not resolved.

I appreciate your help in advance.

Thank you
Kiran mane
[protected]

Dear sir/madam

My 0 balance salary a/c was with yes bank (Relaince media ltd. When i left job my a/c converted in to saving a/c without any information & bank charged me minimum balance charges since last three years.

Please close & reverse my charges as soon as possible.

Avesh vyas
My yes bank a/c no.[protected]
Yes bank gorakunj branch
Indore

Regards

Avesh vyas

I have applied credit card on nov 16. My application no. Ybl0125277, but still am not received the credit card although complained customer care. I have update my address. I need my credit card as early as possible. I don't want any assurance. Immediately issue card. I am feeling very unsatisfactory with the yes bank staff, they are so unprofessional staff.

Dear sir

We have current account in name of

Riddhi siddhi natural stones pvt ltd in yes bank.

My a/c no is [protected]
And ifs code yesb0000191

We made a foreign payment of 70, 999 euro on 30/08/2017 @ 76.22

This is our regular practice that we check rate on xe currency and
Give permission to book transaction on between 5 to 10 paisa margin to
Bank from the rate which xe show on that time on telephone or mobile
Call

That day we follow same process, we received call from mr manoj
Representative of yes bank and confirm him to do transaction on 76.22
Including margin. He agreed and confirm us to do so.

But unfortunately we received debit advice by 78.31.

I immediately contact with mr manoj and mr rajiv nayak branch manger
Of yes bank chittor garh and inform them for wrong rate transaction,
They reply me that this is our system fault and we will credit
Difference immediately.

After so many phone call to mr manoj and mr rajiv nayak i have not
Received fund in my bank account. They always reply that we are in
Process and immediately doing credit in your a/c

On diwali wish mr vikas jain from your udaipur branch visit my factory

In front of chittor garh branch manager mr rajiv nayak i discussed all
Matter with mr vikas jain
He assured me that we will immediately credit this amount in your account.

But after so many time passed i am still waiting for my credit of
Difference amount.

I request all of you to kindly take seriously this matter and resolve my issue.

Warm regards
Sudheer pokharna
Cell:[protected]

I am having account in yes bank in name of abhinav khanna in nakodar branch, as i submitted closure letter for closing my account and also deposited charges for the same with registered no [protected], please check as still i am getting sms and i am not having any documentation as i already submitted closure letter and card and chequebook. So please check as i am not aware about my account number

Hello sir,

Over billing of credit card payment. Even after clearance of dues, after contacting the bank they said that even if you have paid the balance amount before the due date they have charged me another rs 52 as financial charges stating that that is the rule of the bank.

Just wanted to know if they are authorised to charge customers in this arbitrary manner.

Thanking you,

Dr. Ravindra panday.

Contact no.[protected]

Still no response...

Regards,
Gagan mehra
T&t motors pvt ltd.
F85 okhla industry area ph-1
Handphone[protected]
[protected] ext-738

Sent from mobile.
On 10-nov-2017 8:08 pm, gagan mehra wrote:
Dear yes team,

Thanks you for your quick response after an week!!

Now i would to inform you that, the total outstanding rs.18000/- (Approx) of my credit card starting number - 5363 xxxxx ending num - 5238 in the name of gagan mehra, register mail id-gagan. [protected]@yahoo.com has been paid through net banking for your kind reference payment receipt num is[protected].

You are humble requested to kindly close my credit card, i don't use it in future.
Reason it's my big mistake. I don't want use it in future soo please close it.

Rgds,
Gm[protected]/[protected]

Regards,
Gagan mehra
T&t motors pvt ltd.
F85 okhla industry area ph-1
Handphone[protected]
[protected] ext-738

Sent from mobile.
On yes touch cc, 10-nov-2017 5:03 pm wrote:
Dear mr. Mehra,

Greetings from yes bank.

This is with reference to your e-mail dated october 31, 2017 regarding charges levied on your yes bank credit card.

We wish to inform you that a request has been initiated to reverse the cash advance fee of inr 300.00/- levied on your yes bank credit card.

Please note, the reversal will be subject to approval and will be purely offered as one time service gesture.

The reference number for your query is [protected].

For any further assistance, kindly get in touch with us on our 24 x 7 yes touch customer care number[protected]Toll free) or write to us on [protected]@yesbank.in

Assuring you the best of our services at all times.

Yes for you.

Sincerely,
Manisha bhadupota
Customer service officer
Yes bank credit cards team.

Visit our website www.yesbank.in

Disclaimer:
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From: gagan mehra [mailto:gagan. [protected]@tandtmotorsindia.com]
Sent: tuesday, october 31, 2017 18:10
To: yestouch
Cc: gagan. [protected]@yahoo.com; 'gagan mehra'
Subject: this is regarding my credit card cash withdrawn payment mail.

Dear yes credit card bank team,

This is regarding my credit card cash withdrawn payment mail.

This is further refer to telecom discussion with your executive mr. Yasmeen today 4.39 thru my handphone number[protected].

I would like to confirm you that by mistake (Due to same debit card and credit card design and also password same) i had cash withdraw payment thru my credit card num –starting number -5363-xxxx - ending number-5238 on dated[protected].24:12 rs.500/- in the name of gagan mehra.

Now i would like to confirm you that the payment rs.818/- (As confirmed by your executive mr. Yasmeen) has been paid thru my net-banking.

You are requested to do not charge per day on my cash withdrawn for your kind reference paid rs.818/- receipt num is[protected] dated[protected].45.

Hope yes team understand the matter and resolve it on priority.

Regards,

Gagan mehra

[protected]/record register number-[protected]
New delhi - 110020 india 255px-flag_of_india. Svg

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The content of this e-mail is confidential and intended solely for the use of the addressee. The text of this email (Including any attachments) may contain information, which is proprietary and/or confidential or privileged in nature belonging to yes bank limited and/or its associates/ group companies/ subsidiaries (Yes bank ltd). If you are not the addressee, or the person responsible for delivering it to the addressee, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it is prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender and remove this communication entirely from your system. The recipient acknowledges that no guarantee or any warranty is given as to completeness and accuracy of the content of the email. The recipient further acknowledges that the views contained in the email message are those of the sender and may not necessarily reflect those of yes bank ltd. Before opening and accessing the attachment please check and scan for virus. Warning: computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. Thank you.

My yes bank current account no. Is [protected], m/s. Sparsh enterprises. We want to close this account due to your representative mr. Anil
Bari who is in charge of your (Yes bank goregaon west branch). The said person not support us and not pick up our phone calls and he had always talked with us very rudely. So we will immediately cancelled our account and submitted the account closer declaration form to your bank (Goregaon branch). But still bank sent us the message to me that your account balance is inr (-2572.70.) so please don't send me such types of message and i request you to immediately close my account ans send me zero balance statement. And please take the action against your bank representative mr. Anil bari. Who had received the all documents of account closer related. I attached herewith all photo copies of account closer related documents with bank seal and sign

I want my salary account to be closed, it has been long time since i quit my first company and you people are still charging me negative balance of total inr 4711.80.
You people promised me it was a zero balance account and charging me now. According to rbi rules no banks can charge negative balance for savings account. I want my account to be closed as soon as possible or else i need to contact bank ombudsman

Sir,
I have above saving bank account along with & account of my family members. I have purchaged a yes perpetual bond of rs 30lakhs. Though the bond is crediteed to my dmat account but i have received no allotment letter giving details of bond for i was debited by rs 32, 01, 462/-., deapite my several request. I have also started 2 sip of aditya birla company through yes bank in the account of my son gaurav gupta [protected] & swati gupta my daughter in law [protected] for rs 3000/- each in both accounts. This should be apear on your site under wealth management online. But it is shown error there. Despite my several request personally or on mobile with the manager & branch manager no solution is given me.
I have also a dmat account with you. When i apply online for public issue it demanded a rtgs number & reject my application. Your department also advised about this complaint but no body heard the complaint. They only submit my application offline by themselves. I am tired by complaining again & again & now wants to shift my accounts to some another bank.
Surendra kumar gupta
A-402 new arohi apartment plot 13 sector 12 dwarka nd - 110078
M-[protected]