Yes Bank Complaints & Reviews

Still no response...

Regards,
Gagan mehra
T&t motors pvt ltd.
F85 okhla industry area ph-1
Handphone[protected]
[protected] ext-738

Sent from mobile.
On 10-nov-2017 8:08 pm, gagan mehra wrote:
Dear yes team,

Thanks you for your quick response after an week!!

Now i would to inform you that, the total outstanding rs.18000/- (Approx) of my credit card starting number - 5363 xxxxx ending num - 5238 in the name of gagan mehra, register mail id-gagan. [protected]@yahoo.com has been paid through net banking for your kind reference payment receipt num is[protected].

You are humble requested to kindly close my credit card, i don't use it in future.
Reason it's my big mistake. I don't want use it in future soo please close it.

Rgds,
Gm[protected]/[protected]

Regards,
Gagan mehra
T&t motors pvt ltd.
F85 okhla industry area ph-1
Handphone[protected]
[protected] ext-738

Sent from mobile.
On yes touch cc, 10-nov-2017 5:03 pm wrote:
Dear mr. Mehra,

Greetings from yes bank.

This is with reference to your e-mail dated october 31, 2017 regarding charges levied on your yes bank credit card.

We wish to inform you that a request has been initiated to reverse the cash advance fee of inr 300.00/- levied on your yes bank credit card.

Please note, the reversal will be subject to approval and will be purely offered as one time service gesture.

The reference number for your query is [protected].

For any further assistance, kindly get in touch with us on our 24 x 7 yes touch customer care number[protected]Toll free) or write to us on [protected]@yesbank.in

Assuring you the best of our services at all times.

Yes for you.

Sincerely,
Manisha bhadupota
Customer service officer
Yes bank credit cards team.

Visit our website www.yesbank.in

Disclaimer:
The information contained herein (Including any accompanying documents) is confidential and is intended solely for the addressee (S). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organization is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise.

From: gagan mehra [mailto:gagan. [protected]@tandtmotorsindia.com]
Sent: tuesday, october 31, 2017 18:10
To: yestouch
Cc: gagan. [protected]@yahoo.com; 'gagan mehra'
Subject: this is regarding my credit card cash withdrawn payment mail.

Dear yes credit card bank team,

This is regarding my credit card cash withdrawn payment mail.

This is further refer to telecom discussion with your executive mr. Yasmeen today 4.39 thru my handphone number[protected].

I would like to confirm you that by mistake (Due to same debit card and credit card design and also password same) i had cash withdraw payment thru my credit card num –starting number -5363-xxxx - ending number-5238 on dated[protected].24:12 rs.500/- in the name of gagan mehra.

Now i would like to confirm you that the payment rs.818/- (As confirmed by your executive mr. Yasmeen) has been paid thru my net-banking.

You are requested to do not charge per day on my cash withdrawn for your kind reference paid rs.818/- receipt num is[protected] dated[protected].45.

Hope yes team understand the matter and resolve it on priority.

Regards,

Gagan mehra

[protected]/record register number-[protected]
New delhi - 110020 india 255px-flag_of_india. Svg

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My yes bank current account no. Is [protected], m/s. Sparsh enterprises. We want to close this account due to your representative mr. Anil
Bari who is in charge of your (Yes bank goregaon west branch). The said person not support us and not pick up our phone calls and he had always talked with us very rudely. So we will immediately cancelled our account and submitted the account closer declaration form to your bank (Goregaon branch). But still bank sent us the message to me that your account balance is inr (-2572.70.) so please don't send me such types of message and i request you to immediately close my account ans send me zero balance statement. And please take the action against your bank representative mr. Anil bari. Who had received the all documents of account closer related. I attached herewith all photo copies of account closer related documents with bank seal and sign

I want my salary account to be closed, it has been long time since i quit my first company and you people are still charging me negative balance of total inr 4711.80.
You people promised me it was a zero balance account and charging me now. According to rbi rules no banks can charge negative balance for savings account. I want my account to be closed as soon as possible or else i need to contact bank ombudsman

Sir,
I have above saving bank account along with & account of my family members. I have purchaged a yes perpetual bond of rs 30lakhs. Though the bond is crediteed to my dmat account but i have received no allotment letter giving details of bond for i was debited by rs 32, 01, 462/-., deapite my several request. I have also started 2 sip of aditya birla company through yes bank in the account of my son gaurav gupta [protected] & swati gupta my daughter in law [protected] for rs 3000/- each in both accounts. This should be apear on your site under wealth management online. But it is shown error there. Despite my several request personally or on mobile with the manager & branch manager no solution is given me.
I have also a dmat account with you. When i apply online for public issue it demanded a rtgs number & reject my application. Your department also advised about this complaint but no body heard the complaint. They only submit my application offline by themselves. I am tired by complaining again & again & now wants to shift my accounts to some another bank.
Surendra kumar gupta
A-402 new arohi apartment plot 13 sector 12 dwarka nd - 110078
M-[protected]

I have been mailing yesbank since 20 days now. Following are the complaint no's :

Cs[protected]
Status : no inputs have been provided from yesbank even after multiple emails and reminders.

Raised complaint and reminder on emails, phone, yesbank chat, yesbank chatbot. But still no response from them.

Cs[protected]
Status : i have not received call from relationship manager till now.

I am going to take serious action on this as the yesbank is not responding to my queries.
If you guys don't have enough bandwidth to reply to mail queries, you can atleast provide steps to close my account with yesbank so that i can open my account with some other bank.
This is literally very unprofessional.

Ps : customers do not post their queries just to get auto-response from you.

The most terrible banking experience. Fraudulent transaction made on my credit card. I raised a dispute immediately by calling customer care and also filling out a dispute form at the kondhwa branch. No solution was provided saying it takes 45-180 days. It's already 2 months since this transaction has happened and i'm paying the monthly fee. The same thing happened on my debit card also. Most horrible and weak security system. A collection officer called me and accused me of lying about the issue to escape payment.. Said it's my fault for linking my card to amazon through which this transaction happened. When i escalated the issue and put it on facebook, an officer called me to ask about the issue. I was then told my dispute is not even registered! I don't know what these guys were doing for the last 2 months. It's the most terrible bank. Please don't leave your hard earned money there. Their staff has no clue about anything.. The bank doesn't care about customer service but only about getting the customer's money.

I bought car loan in august 2016 from yes bank from bhandarkar road branch pune. At the time of loan agreement. I had strictly asked for foreclosure charges to sales person mr. Abhijit deshmukh who is not working with yes bank now, as per the deal i have asked them for foreclosure waiver i. E. If they were not going to charge me any extra charges after 12 months emi then only i will took loan from yes bank, and he was agree with it, while signing the agreement i asked them for why they have not mentioned anything like 0% or nil on for foreclosure after 12 months so he told me that if nothing is there means they will not going to charge anything.
So now after 1 year (15 months) when i went to home branch for foreclosure on last monday[protected], mr. Abhijit told me you need to meet mr. Ajay sonavne he will handle your case for foreclosure. So i meet him on monday waited for him almost hour when i asked him for foreclosure he told you will be charged as 5% of the current outstanding so it was really shocking for me that i have strictly asked for the same that i will not be charged for foreclosure after 1 year. So i discussed with him all the stuff but he is not getting agree with it. So he was trying to covey me for charges but i didnt accepted it as it was not the deal so i contacted mr. Abhijit he had discussion with ajay and then ajay told me he will ask his senior mr. Jiten asre so give me just 1 day.. And it started since last 4 days daily i am travelling 40 kms to the visit bank and i’m getting same answer he was asking me for the more time and telling me same reason i need to mail and all and yesterday he discussed with me on call and just giving the dissatisfying replies and today he switched off his mobile he was on leave no one is there to attend me since last 4 days i totally irritated with their treatment for customer.
So as per mr. Abhijit deshmukh what he said that there was some scheme for salaried customer but now no one is accepting it.
I have already raised complain in consumer forum, complain number-501061
And submitted one written complain in bank for the loan department head mr. Jiten asre.
I am not able to pay extra amount (5%) charges as it was not the deal at all.
I have attached document for the same where there nothing is mentioned in loan agreement page of fees & charges still this peoples charging me extra 5%
Requesting you to please take proper action on this issue as i’m getting mentally harassed by this people.
I cannot pay such extra amount as it was not the deal and even it was not there in agreement as well. Even the sales person mr. Abhijit is asking this peoples that the customer should not be charged as we gave the scheme benefits to the customer.
Please need help from you.

Feedback for yes bank branch loan department pune.
No one is attending customer properly
No one is available in office to answer customers queries/issues.
No one taking customer problems seriously they were just taking everything casually..

Hi team,

I have raised complaint regarding balance transfer from yes to other bank. After getting confirmation from yes bank customer care i processed the pl with other bank. I visited pl division of yes bank to close the pl, but they are not accepting the dd amount and they say i need to complete 12 emi's. Regarding this i raised complain on 26th oct 2017 and till now i'm waiting for the solution. Lots of call made to customer care and mail sent, but i get replying saying that senior management is looking into this issue. Normally bank runs behind the customer to collect the pl amount if they are not paying, but here its reverse i'm running behind the banks to pay by pl for which yes bank is not responding

My complaint id is cs[protected]

I am awaiting refund from makemytrip and when contacted they are saying it is cleared from their side and they have reference number with them as well but the same has not yet been credited to my yes bank account.

Also, i registered the complaint on their site but got no acknowledgement for the same. I am not sure how to proceed now. I have reference with me but not sure when the same will credit in my account.

Hi, my account no is [protected], registered on my name suparna mukherjee.
I have successfully completed the account closure process in yes bank, dalhousie branch, kolkata on dec'2015. But still i get calls and sms and also threat calls from the bank saying my account is not closed and i will have to pay all the remaining amounts charged because of insufficient balance in my account. I have explained several times that i am not a defaulter by any chance but still no action is being taken.
I want this account to be closed immediately and wave off all the charges levied against my name.
Can anyone help on this.

Today on[protected] i went to deposit rs 2102 in gurdwara singh sabha samiti. Cashier refused to deposit rs 10 coins officer also refused to accept rs 10 coins. When i requested to give in writing he told you make a complaint and also write that i have refused to give in writing. When i wanted to record the incident in my mobile officer snatchef my mobile and mishandled with me whole staff gathered and one officer twisted my thumb which is now having severe pain. Whole incident can be seen in cc tv recording. Please check the cc tv recording after 12:20 pm onwards. I am a senior citizen and they not only misbehaved and mishandled also anused and used words तेरे जैसे गधों को. Please take appropriate action against such kind of dada staff.

Yes bank provides feature of rd opening through net banking i. E. Increase in the deposit of yes bank but when it turns to customer, there is neither provision of pre-mature (Closure) option of rd nor option of fund transfer/deposit through net banking in rd account, if any installment misses due to insufficient balance in sb account. For pre-mature closure/ deposit, one has to rush to yes bank branch personally. What is the fun of providing opening of rd account through net banking. Other banks like sbi & icici have full features in their net banking i. E. Everything is done online.

Repected sir/mam,
This letter was written by mr. Rohan anil singh
On 19th april to thane branch but it's about 6 months and there is nothing action is taken about this. They told me that we will check the cctv camera from wer the transaction was made but i can see there is no action done by the yes bank branch. Pls i am requesting you to do something otherwise i have to take some legal actions against it!!!

Yes bank is one of the worst bank which i have ever seen. I have cancelled my credit card and clears all my dues but still yes bank is not ready to provide me no due certificate. As per there executive bhavesh yes bank do not provide any thing in written, this clearly indicate that they want to loot the customer in future by chaning there rules again and again as they do which i have experience many time. For example when i opened my account with yes bank money transfer was free for me but latter after 3 months they started charging me for the same and as per there head grievance mr raj and manish they can do anything for looting people.

I don't own or operate this yes bank account.
Stop sending this mails n msgs..
Have requested several time at the branch outlet, n they simply say to ignore it..

I keep on getting sms n mail alerts, i have never recd the card or account details..
I had given documents 7 times to open this salary account in 2015, but there was no solution to get the account opened resulting in delay of my salary for 2 month..
I had successfully opened a salary account in icici bank within 24 hours and i m operating that.

Than why all this alert n msgs..
I had not done a single transaction as i have got no details of the said account..
You guys has made it negative and the amount is increasing for what..

Pls explain and take necessary action

Dear sir/madam

I was open new nri account in yes bank than my account is opened now. Bank policy is 10000 thousand rupees is maintain an account for the month i don't deposit money in my account because he mentions my mobile number is wrong. I request many time relationship manager and yes bank complain email but he didn't fix yet. Then my account is not maintained. I am now out of india that why we need the correct overseas mobile number for reference number.

Nadeem ansari
+[protected]

We are abhishek packers pvt ltd we are having our bd limit with yes bank. Our limit has to be renewed now it is more then 3 months limit has not been renewed yet.
We have been given the proposal for cc limit too but after such service we are not looking forward to avail any cc limit from
You.
The service is pathetic delay poor no response your team mates take things for granted they don't understand how much porblem a custumer is facing.
My case is being handles by akshay saini [protected]
Mohit gopal his senior [protected]
Nikhil [protected]
They all have been saying 1 day more and everyday new things new documents they ask new excuses.
They dont pick phone just to run away from work.
We are fedup of this and work has not been done till date.
Please look into the matter and do the needful.

Regards
Abhishek jain
Abhishek packers pvt ltd
[protected]

Reference ticket - cs[protected]

A transaction for inr 25k was done on yes bank wealth management on 25th september 2017. The amount was deducted but the transaction failed to go through because of a yes bank website failure. Subsequently a customer care ticket was raised on 25th september 2017. However there was no response from yes bank for several weeks on this matter. I have contacted customer care several times and the agents do not have a clue about the status of the refund. Issue was then escalated to the nodal officer on 9th october 2017. However the nodal office also doesn't seem to make any progress on this issue. It's now 4 weeks since the ticket was raised. My amount is still blocked with yes bank and they are unable to refund it. The agents i interacted with lack professionalism and empathy. They also give false promise of call backs. I chose to write in this forum out of frustration since i am convinced that the yes bank customer care route is ineffective in addressing my concerns.

It is criminal for a financial institution to function in such a slow pace to resolve customer concerns. You never know what that money means to a customer if he were in an emergency. I hope this message reaches someone who is sensible and in a responsible position in yes bank. I also hope they introspect and make their internal processes more efficient so that it doesn't bring hardship to the customers.

I request yes bank to provide a solution for my issue at the earliest.

My father visit your branch situated in nagpur area civil lines the back office person he's treated my father as if he's taking loan from him only! I request him to be calm and communicate in a good manner but he didn't do that and he said why you want give explanations i have write an application for giving reasons he's doing nothing keep waiting us for an 2 hour and he's attitude i request you to take action against those people don't have manner to handle senior citizens i even dropped a letter in your office box no action to be taken please maintain a good staff with a good attitude i hope you will do it monday i'm going for the same work civil line office please take action

Hi

I just entered my hdfc ATM to yes bank ATM at sector 57 hong Kong bazar Gurgaon haryana and the ATM got hanged and after sometime I got a message that u have withdrawn 10000.but I never entered any amount in the ATM.

How this is possible without entering any amount 10000 got debited from my account.

Pls help and advise how to get the reversal.

Thanks
Manav sudarshan
[protected]