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Yes Bank Complaints & Reviews

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Updated: Dec 9, 2025
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Yes Bank reviews & complaints page 16

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S
Sanjay710
Dec 12, 2018
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Address: 201005
Website: send email to Yes bank RM - but no response

Madam nimmi,
Yes bank, sahibabad, ghaziabad

Please note that i have discussed all the below issues to you at lengths, one week before.
Since you are our rm, that is reason, i am sending this email again directly to you with cc to madam supriya & mr. Sohit.
Also as asked, i have attached the kyc of my daughter kriti gupta – ongoing mf (With as on date status as money is being deducted from her yes bank saving account).

Can you please update about the resolution / closure of this below mentioned points or otherwise advice the time line for closure of these actions.

1. Add the nominee against my daughter yes bank saving and dmat account. Nominee details as – sanjay kumar, age 47, father, dob-06.10.1971.
My daughter have given the same request earlier by filing nominee form (~6 months back), but till date not updated /appearing as checked through net banking.

2. Please map the wealth management feature with my daughter saving account as through net banking we are not able to open this wealth management.
Required so that we can easily do the sell/purchase of mutual funds through this wealth management feature.

3. Just noticed that dp levied charges has been deducted from my daughter yes bank saving account on 18th june 2018 (Amount 500 + gst 90, so total 590). Whereas it was told to me that being yes first nre customer, no charges will be deducted for my family members account.

Also send the nominee declaration form against dmat account to me through email (As my wife & my daughter went to yes bank last week, r nager sahibabad branch, to get this hard copy / form but could not got it).

Once this email points closed, then only i will ask about the points related to my wife account.
Looking forward for speedy response (As small points, but could not addressed/ resolved due to xyz reasons from last so many months).
If you required any other details, please write back to me immediately.

Thanks,
Sanjay kumar
Father of kriti gupta (Yes bank saving account id[protected].
M[protected].
Yes Bank customer support has been notified about the posted complaint.
I am yes bank account salary account I transfer money to canara bank account but money debited in my account but canara bank holder not received any cash so please revert my money to my salary yes bank account
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    R
    Ritesh Kumar Gupta 1
    from Noida, Uttar Pradesh
    Dec 11, 2018
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    Address: 602001

    Complaint no in yes bank is cs[protected]

    I made two transaction in obc atm (Shiva vishnu tiruvallur tnin-602001) on 07.12.2018 at.18.44.31 & 18.45.25 rs.5, 100 & 5, 000.

    Atd no.[protected] wc158701

    Requesting you to please provide the my bank a/c for the same transaction.

    Yes bank ltd

    First debit detail
    07/12/2018 18:45:25 07/12/[protected] atd:[protected]:wc158701:shiva vishnu tiruvallurtiruvallur tnin 5, 000.00

    Second debit detail
    07/12/2018 18:44:31 07/12/[protected] atd:[protected]:wc158701:shiva vishnu tiruvallurtiruvallur tnin 5, 100.00

    Total amount is 10, 100/-
    Yes Bank customer support has been notified about the posted complaint.
    Dec 11, 2018
    Updated by Ritesh Kumar Gupta 1
    Please provide the status
    Pesave app is a fraud app laughing by yesbank
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      L
      Lakshmidevi G
      from Bengaluru, Karnataka
      Dec 11, 2018
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      Address: Bangalore, Karnataka

      Dear sir/madam,

      I have made a payment for amazon of rs. 424/- through amazon account using my debit card.
      After fetching all the details, i got a message that, sorry transaction is unsuccessful in the amazon account.in the same time i got a message from yes bank that, rs.424 has been debited from your account.

      Also i received a message from revise payment for rs.424, since the previous transaction was unsuccessful.

      Kindly resolve the issue
      +2 photos
      Yes Bank customer support has been notified about the posted complaint.
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        L
        Lalita Manocha
        from Muzaffarnagar, Uttar Pradesh
        Dec 9, 2018
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        Address: New Delhi, Delhi, 110051
        Website: www.yesbank.in

        I made a payment of rs.11, 790/- from my yes bank debit card to amazon for an order on 18 nov.2018. The order was later cancelled by amazon and refund issued on 27nov.2018. Amazon intimated me six digit refund reference number by email on dated 30nov.2018. Yes bank is not crediting this refund payment from amazon to my account. I have lost my hard earned money.
        Yes Bank customer support has been notified about the posted complaint.
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          S
          Sapthagiri Giri
          from Chennai, Tamil Nadu
          Dec 7, 2018
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          Address: Chennai, Tamil Nadu, 600118

          1) i have done some transactions in credit card, unfortunately i have missed out the due date to pay the credit card bill amount
          But i have done the late payment please find the below transaction details.
          On 4th nov 2018 deducted late payment fee rs. 700.
          On 5th nov 2018 i have paid 20000,
          On 12th nov 2018 again why you deducted finance charges (521.87+562.86), for what reason you will deducted finance charge.
          If other banks they are not deducted like yes bank only they will late payment fee.
          Yes Bank customer support has been notified about the posted complaint.
          Dec 07, 2018
          Updated by Sapthagiri Giri
          1) I have done some transactions in credit card, unfortunately i have missed out the due date to pay the credit card bill amount
          but i have done the late payment please find the below transaction details.

          On 4th Nov 2018 deducted late payment fee Rs. 700 .

          On 5th Nov 2018 i have paid 20000,

          On 12th Nov 2018 again why you deducted Finance charges(521.87+562.86), For what reason you will deducted Finance charge.

          If other banks they are not deducted like yes bank only they will Late payment fee.
          Already i reached the customer care i didn't get the proper solution.
          I am very frustrated using your bank credit card,
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            B
            Brahma Chinna
            from Chennai, Tamil Nadu
            Dec 5, 2018
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            Address: Hyderabad, Telangana, 500032

            Hello,

            1) called so many times to yes bank customer case for emi statistic document as of now no update, due to this reason i lost interest amount, who will pay that amount? I can submit all kind proof documents to yes bank
            How i am going to lost the interest amount from outside.75200 rupess amount elite company is going to make the intrest, gst and processing fee amount
            2) i am not going to make my credit card payment to yes bank until resolve my issue,
            3) if anything impact to my credit cibilscore it is completely responsible of yes bank, i am having all proofs if you are okay we will meet in the consumer court.
            4) i request to yes bank to call back with supervisor as of now i did not get any call from yes bank.
            I lost emi interest amount, gst and processing fees i am not going to make the payment to yes bank, if anything required please make me a call.

            [protected]
            Yes Bank customer support has been notified about the posted complaint.
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              R
              RamprakashGR
              from Chennai, Tamil Nadu
              Nov 30, 2018
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              Address: Chennai, Tamil Nadu, 600042
              Website: apply.yesbank.in

              Yes bank executive run a campaign in my office and offer us a free lifetime credit card, actually i am not ready to get this card. They canvased me and gave me a false commitment that this card has buy 1 get one movie offer through bookmy show. He showed me a pamphlet which has this benefit printed. I like this, so only for this benefit, i applied for a card.

              Once the card reached me i was shocked!! There is no such offer in the card as he committed. I am very disappointed, a bank giving a false commitment to their customer to sell their credit card. They cheated nearly 100 employees in our office.
              +1 photos
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                D
                dayu
                from Mumbai, Maharashtra
                Nov 28, 2018
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                Address: Mumbai City, Maharashtra, 400019

                Hi my name is udaykumar nityanand thevar.
                I have a credit card with you guys i have been getrings frequent phone calls about this money which ia unpaid which i will eventually pay.
                Now an employee is messaging mein personally for collecting money on whats app
                Her number is [protected].
                How can your employee message me about the same, this is harrasment i will logde a complaint on you guys soon
                My credit card number is [protected]
                +1 photos
                Yes Bank customer support has been notified about the posted complaint.
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                  V
                  vijaykumarbc
                  from Chennai, Tamil Nadu
                  Nov 27, 2018
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                  Address: 560085

                  Please dont go for yes bank credit card its a fraud banking system, most of the banks waive off if there is any finance changes for small mistakes, these fraud bank has charged me about rs 4000 of finance charges for not paying rs 500, if i ask for waive off they say your request is been declined, its so bad these guys wont understand the pain of a customer.. Yes bank is fraud..!
                  Yes Bank customer support has been notified about the posted complaint.
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                    Z
                    Zenial AfxhAn
                    from Shillong, Meghalaya
                    Nov 22, 2018
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                    Address: 793001

                    I opened new a/c, i was told it will take a week to activate, but the person incharge went on leave without informing about the a/c status, called many times, but no respond, so i visited the branch after a month, their i was informed my paper were still under verification. They took another week to process my a/c. Finally it got activated, but when i wanted to withdraw cash they have provided me with wrong pin no, and it got block for a day, i went to the branch again to clarify what was the matter they told me it will take a week, now i have drawn a cheque to withdraw my own money but still they are taking time to encash my cheque.
                    Yes bank is so no bank. Very slow in everything and the employees are not at all are cooperative
                    Afsana begum
                    A/c:[protected]
                    Yes Bank customer support has been notified about the posted complaint.
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                      R
                      rajeev47
                      from Hyderabad, Telangana
                      Nov 21, 2018
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                      Address: 201005

                      Dear sir,

                      I have taken a personal loan from yes bank. My account no is : pln[protected]. Every 8th of month 11, 587 rs will be deducted from my account.

                      This month emi is bounced because some fund issue and i have already told the representative of the bank that 30th of this month i will pay my current emi either cash or you can deduct the amount through ech.

                      Today dated[protected], mr. Ziya hull haq, employee of the yes bank send a person at my home to recover the amount. That is very horrible. These horrible incidents happens without my permission.

                      Thanks & regards
                      Rajeev kumar
                      Yes Bank customer support has been notified about the posted complaint.
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                        N
                        nathan Mumbai
                        Nov 21, 2018
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                        Address: Mumbai City, Maharashtra

                        I have nre account in mumbai with the yes bank and last 4 months of my wages rs 1.5 x8000 = 12000 is lost and they are not prepare to send me as reversal of excess charged.

                        Branch manager is not responding to my emails at all. He says to go to relationship manager. Now nobody could attend to my issue, so i came this platform and then let whole world know about the yes bank - method of cheating nre's

                        Send to rbi with all infos.
                        Yes Bank customer support has been notified about the posted complaint.
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                          P
                          Praxbangalore
                          Nov 21, 2018
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                          Yes bank has started a new method to cheat customers lately. Since usd to inr rates are going high, they are giving customers at a rate less than 1.7 rupees per dollar from the market rates. Normally all banks give the exchange rates at 3 — 40 paise less than the market day rates.

                          Yes bank has devised a new method to cheat the customers. Nre's please close your account - nre accounts with yes bank.

                          I have taken up this matter to nodal officer but no use.

                          The relationship manager is paveenkumar of bangalore and he is helpless and has shown his inability to get it reversed. The last reversal was 70% of the july wages and 30% of october wages. What is all this crap we cannot understand. These way of reversal is not mentioned in the banks terms and conditions.

                          I have to get 11250 rupees still to be reversed, which has just brushed under carpet of yes bank.

                          Yes bank - md - rana kapoor was also send this mail and since he is a party to it he has not responded.
                          Yes Bank customer support has been notified about the posted complaint.
                          Yes, Its true that Yes bank has offlate giving us exchange rates of less than 1.2-1.5 rupees per dollar . I have complained and not much use . I suggest you close your account .

                          Yes bank is running in loss and their share value is low. Please change your bank immediately. SBI is the best bank for NRE's. Even i am in the process of transferring nearly 50 lakhs and going another .
                          Yes true . I am an NRE and noticed this . I will send to my Yes bank in Hyderabad, regarding this low exchange rates by YES BANK. In fact they are cheating customers.

                          Their relationship managers are useless.
                          I have an account with Yes bank in Chennai.I have a small wage as i work as trainee on board ships. This Yes bank is cheating is on exchange rates . They give Rs 1.5 rupees per USD less and you can imagine how much they earn. I contacted the relationship manger and he is helpless. So I closed my account with 20 lakhs hard earned money and transferred to SBI .

                          After seeing the posting my view on Yes bank NRI holders - Please close your account and open in SBI where they are transparent in dealings.
                          NRIS -PLEASE CLOSE YOUR ACCOUNT IMMEDIATELY WITH YES BANK . THEY STARTED CHEATING NRE

                          Yes Bank's Tussle With RBI: Here's How The Saga Unfolded
                          The developments since September 19 have wiped off over Rs. 29, 000 crore ($4.06 billion) from the company's market value, as of Tuesday's close.

                          On November 14, Ashok Chawla resigned from Yes Bank's board.

                          Yes Bank, the country's fifth largest private-sector lender by assets, has had a tumultuous couple of months since the country's central bank trimmed extension to its chief executive officer's (CEO's) term in September. The move by the Reserve Bank of India (RBI), which has already clamped down on the financial sector due to rising levels of bad loans, has hit Yes Bank's share price hard and also spurred several departures in the company's top brass. The developments since September 19 have wiped off over Rs. 29, 000 crore ($4.06 billion) from the company's market value, as of Tuesday's close.

                          Here's how the saga unfolded:

                          June 12: Yes Bank's shareholders approve Rana Kapoor's re-appointment as managing director (MD) and CEO for three years from September 1.

                          August 30: Bank gets RBI's nod for Kapoor to continue as MD and CEO till further notice from the central bank.

                          September 19: RBI cuts short Kapoor's term till January 31, 2019.

                          September 21: On the first day of trade after RBI's announcement, Yes Bank shares tank over 30 per cent, and the lender loses as much as $3.1 billion in market value.

                          Market insiders say RBI's move exemplifies its increasingly assertive approach in tackling the bad debt problem plaguing India's banking sector.

                          September 25: Lender's board decides to seek RBI's nod to extend Kapoor's term until at least April 30, 2019, says it will form a committee to search for Kapoor's successor.

                          September 28: Kapoor, in a tweet, says he remains committed to interests of the bank and its stakeholders. He also says he will never sell his promoter shares, but pass them on to his daughters.

                          Rating firm CARE Ratings places Yes Bank's debt instruments under 'credit watch with developing implications', citing RBI's move to restrict Kapoor's term.

                          October 5: Bank names T S Vijayan, former chairman of insurance regulator, and OP Bhatt, former chairman of State Bank of India, as external experts of the search and selection committee.

                          October 11: Yes Bank appoints advisory firm Korn Ferry to help find a new CEO.

                          October 17: RBI refuses to give Rana Kapoor more time at the bank and asks the lender to find a new CEO by February 1, 2019. Yes Bank says it aims to complete the recruitment process by mid-December.

                          October 25: Yes Bank's second-quarter profit misses estimates by a wide berth as provisions for bad loans and mark-to-market losses more than double, and asset quality deteriorates.

                          The lender also says it has an exposure to debt-laden Infrastructure Leasing and Financial Services.

                          October 26: The bank's CEO search panel finalises a potential candidate profile. Korn Ferry also shares a list of candidate pool.

                          November 12: Media report says Yes Bank sought guidance from the RBI on Ashok Chawla continuing as chairman after being named in a corruption chargesheet.

                          November 14: Ashok Chawla resigns from Yes Bank's board. Vasant Gujarathi also steps down as independent director.

                          November 15: OP Bhatt resigns as an external expert of the search and selection committee, due to "potential conflict of interest".

                          November 19: Independent director Rentala Chandrashekhar resigns

                          November 20: Yes Bank says that selection process for the MD and CEO is on track, recent resignations of board members bear no impact.

                          Efforts are underway for mutual resolution between Rana Kapoor and Madhu Kapur and her family, the co-promoter.

                          Board now consists of seven members, after addition o[censored]ttam Prakash Agarwal.

                          NRIS -PLEASE CLOSE YOUR ACCOUNT IMMEDIATELY WITH YES BANK . THEY STARTED CHEATING NRE CUSTOMERS

                          cheating in exchange rates from wages - Comment #3278217 - Image #0
                          Yes bank has come up with a means of cheating NRE's by providing low exchange rates.I am going to close my NRI account immediately.

                          Yes Bank is cheating NRE customers
                          I called up YES bank to ascertain about whether this fact is true. Yes bank employee from Mumbai Main branch told me that he is quitting Yes bank and joining ICICI bank.

                          This is a new Modus operandi of cheating NRE's and those who have seafarers account. If Yes bank gets Rs 1.5 ruppes per dollar then for a average of 5000 USD, they make Rs 7500 per person per month, so in one year they get about 90000 Rupees. If the NRe's holding Yes bank account is 1 lakh then how much they earn.

                          This way of Cheating the gulliable customers by Yes bank is known to all. rana Kapoor has instructed all bank treasury staff. Hence now once this matter is in Public then they will have to change their habits.

                          All NRE's are losing the money. Those are careful about hard earning money then, they react and take the matter to nodal officer . Nodal officer /ombudsman cannot do much.

                          Hence it is prudent to close your account and move to another bank.
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                            R
                            Rajinder poonawalllah
                            Nov 21, 2018
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                            Address: Mumbai City, Maharashtra

                            I have an nre account in mumbai branch of yes bank, for last 8 years. We notice that recently after usd to inr rate was rs 70 plus, the bank exchanges at low rate and make hefty profit with our money. This matter was escalated to higher levels but not much use,

                            My salary o[censored]sd 8000 was sent on date when the usd exchange rate was 72.4. All banks exchanged at 72 to 72.10. Yes bank ex-changed at 70.9 so you can see that i lost more than 8000 rupees in one month.

                            Later my relationship manager says, please make one more fund transfer and it would be reversed all together. Infact they cheated again leading to loss of 8000 rupees.

                            Several attempt to contact nodal officer remained no where, we are going to complain this issue to rbi now and them sort out.
                            Yes Bank customer support has been notified about the posted complaint.
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                              Jaikunwar
                              from Mumbai, Maharashtra
                              Nov 20, 2018
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                              Address: Mumbai City, Maharashtra, 400056

                              Badlapur East Branch Aaron Sunke Say that File is Rejected by Credit officer and Manager

                              After Calling Him again and again He fails to receive call either he is outside not in the Bank Premises or else his Phone is Not Reachable Every now and then We Try
                              First Task was given to him was not done by him and his team that is complete file check and doing login
                              After Collecting the All Documents He fails to do the Login

                              after couple Of days when we continue call Aaron one day or the last he says file has been login so i will give Sanction Letter with 4-5 Days But here also he fails

                              For this 5 days procedure we gave him 10-12 days for Verification by Credit officer and Manager but was not able to complete so at last he has to do the verification

                              He calls client from different branches and ask for details and everything was given to each call attended by clients

                              at last when we pressure to give sanction he reject the files without any reason he does not have any genuine reason for rejection

                              Kindly Note Yes Bank is not doing disbursement was rumors till date but due to this kind of staff who are interested in their benefits are making negative image of Reputed Banks
                              Yes Bank customer support has been notified about the posted complaint.
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                                Bhawna Sajjan Gupta
                                from Gurgaon, Haryana
                                Nov 19, 2018
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                                Address: New Delhi, Delhi, 110085

                                This is to bring to your notice that your employee in credit card division has no sense of manner in them.

                                As before 2 days back i agreed to apply the credit card but due to some personal reason i conveyed ms. Poonam @ [protected] who was calling me again and again that i do not want to apply the credit card but she very rudely said "to pehle haan kyn bola tha time waste kar diya phone rakh de" what the hell she is thinking of herself??

                                I am attaching the screen shot of the watsapp of your brilliant employee.

                                Please take the necessary action or let me know the concern person to complaint if you are not the one.

                                Waiting for your reply

                                Br

                                Bhawna
                                +1 photos
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                                  S
                                  Shivaymedicos
                                  from Noida, Uttar Pradesh
                                  Nov 15, 2018
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                                  Address: 110033

                                  Existing customer at yes bank adarsh nagar, i have submitted request foam for e statement with id but not activated yet. I need e statement for month of october very urgent pls look into this matter for customer satisfaction.
                                  Remark un satisfactory service by bank

                                  Account holder shivay medicos

                                  Yes bank adarsh nagar delhi 110033

                                  Contact 91 [protected], [protected]
                                  Yes Bank customer support has been notified about the posted complaint.
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                                    NeerajGa
                                    from Gwalior, Madhya Pradesh
                                    Nov 11, 2018
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                                    Address: Kota, Rajasthan, 324009

                                    On[protected], i tried to paid amount of ₹405 with my rupay debit card to ‘make my trip’ but the transection failed due to internet connection. The amount of ₹405 had been deducted from my yes bank account.
                                    I also confirmed to makemytrip, they didn't received the payment. I attached "error message" from makemytrip

                                    I raised complaint to yes bank for the same on[protected]. But still i didn’t get my refund.

                                    Yes bank not responding as well.
                                    +2 photos
                                    Yes Bank customer support has been notified about the posted complaint.
                                    Hii i am shahnawaz ahmad shamim ahmad khan and account holder of yes bank want to submit a complaint that and amount of 14835/- got debited from my account on 13/11/18 without my knowledge request you to please help me in getting my money back in my account. Contact - [protected]

                                    payment not received - Comment #3272198 - Image #0
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                                      S
                                      SushilBansalkotkapura
                                      from Akhnur, Jammu and Kashmir
                                      Nov 8, 2018
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                                      Address: Muktsar, Punjab, 152026

                                      Hi,
                                      This is Sushil Bansal, having YES Bank account no:[protected], muktsar branch, Punjab(Pin 152026). money has been deducted from my account worth 21000 Rupees in 4 terms.. i have already complained to yes bank care and branch too. after transition i got message named fb/me/ads which belongs to facebook advertise page which has no relation with this account from our self .. Please do help us to return our money back.
                                      YES Bank Complaint No CS[protected]
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                                      Yes Bank customer support has been notified about the posted complaint.
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                                        Badiger Sunil
                                        from Chennai, Tamil Nadu
                                        Nov 4, 2018
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                                        Address: Belgaum, Karnataka, 591213

                                        I was in kolhapur branch asking rtgs and my origin bank chikodi take time 3 hours. The reason is # branch manager is not there and they are waiting for him. It means is this lala company? If branch manager is not there is no one have authority?

                                        They wasted my whole day. As i m nre holding account in yesbank i was decuded immediate to close the aaccount. There is not good response from chikkodi branch. All are uneducated sitting there.
                                        Yes Bank customer support has been notified about the posted complaint.
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