Yu Televentures — Delay in repairing of mobile handset

tegjeet

from Delhi, Delhi

Address:

New Delhi, Delhi, 110027

I submitted my handset Yu Yuphoria with ABC Telecommunication on 07/04/2016(scanned copy attached). Even on number of reminders in call center and visit to service center, the set has not been repaired and returned yet. Every time I received the assurance that the set would be delivered in 10 days. My last visit on 14/05/2016 to the service center, got the same result. When I insisted for the progress and written assurance, they gave me printout of the job sheet summary and remarks"IT WILL TAKE MINIMUM 10 DAYS MORE .ITS MINIMUM TIME" duly signed by manager of the center.(Scanned copy attached)

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YU Televentures Customer Care

from Gurgaon, Haryana

Verified Support

Hi,

Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.

Team,
YU

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