[Resolved] Yu Televentures — Regarding back panel | |||||
From 2/3/2016 i have requested for replacement of back cover of my yureka device but the company is just making fool, company said they will deliver back panel in 15 days, almost 40 days passed i haven't received back panel, i have called yu customer care for many times but each time they say we will deliver as soon as possible. I have also send many mails to the company but in return a computerised generated mail is send. No action has been taken yet by the company.I have called companies customer care for 10-12 times in last 40 days and sent them 8-10 mails, bt still their is no solution. Was this information helpful? | |||||
Apr 13, 2016 Complaint marked as Resolved Reference Ticket id: 2248536
Complaint ID 2350490
Email Id: [email protected] YU Televentures customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
From 2/3/2016 I have requested for replacement of back cover of my yureka device but the company is just making fool, Company said they will deliver back back in 15 days, almost 40 days passed I haven't received back panel, I have called YU customer care for many times but each time they say we will deliver as soon as possible. I have also send many mails to the company but in return a computerised generated mail is send. No action has been taken yet by the company.
Hi,
Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Team,
YU
Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly.
Team,
YU
From last 40 days I have heard this words like our service team or our concern department will contact you shortly, yet I haven't received any call.
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