Zaakpay.com — money deducted but tickets not booked

Address:Ahmedabad, Gujarat

I were trying to book railway tickets by irctc site in tatqual quata there is some problem occurred in payment gateway and payment has failed.in my failed transaction history shows 6 no. Transactions not completed due to payment not received by bank. But money has been deducted in 3 transaction.
Irctc given refunds for 1 failed transaction. But another two transactions i have not received any refund amount even not showing in refund status also.
Please check and confirm and give me status with transaction number which was in money deducted.
Please see attached photos of failed transactions.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Zaakpay.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear team, today ie7/3/2019 at 9:19pm, during the train tkt booking from Tirupathi to Kachiguda train amount deducted from my account but not proceeded to IRCTC. Plz find image attached, txn[protected]. Plz do needful.

Dear Sir,

I booked train ticket amount deducted from bank ticket not booked its failed kindly slove the issue asap

[protected] Trasaction

Kinly check the status

Nitheshkulal's reply, Mar 13, 2019
Dear sir,

I booked on 10- Mar 19 sunday

Amount 240 deduted my bank kindly help this case
I made the transaction to pay UBER and it was not received to the UBER but amount was debit to me, Customer ID is :[protected] HDFC. Please find the attachment of the transaction. Amount RS.411/-

My refund Id [protected] irtct 7 March ko cancelled huaa Tha Jo ki avi tak Mera pass refund nhi aaya h

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zaakpay.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1445
    Pending
    0
    Resolved
    138
    Zaakpay.com Phone
    +91 11 3001 8008
    Zaakpay.com Address
    8A, DDA Pocket 1, Sector 7 Dwarka, New Delhi, Delhi, India - 110075
    View all Zaakpay.com contact information