Zaakpay.com Complaints & Reviews

Hello,
The payment gateway used for the following is mobikwick, its directed to zaakpay.com for the payment. No answers even from their customer complaint portal.

Amount Rs 2021/- is due for refund due to cancelled payment on 28th May 2019.
Irctc transaction id - [protected];
Hdfc ref payment number[protected]
Narration - zp589f542befee8-zaakindianrailwaysca

Please refund...

As i ordered through Ubereats with order id #DC535. I organized a payment of Rs.111.45 through the app from SBI card and the payment is not done due to the error of the portal and i made the payment from another bank(i.e., Kotak bank card) and the payment is done successfully from the later card and after such transaction received a message declaring that the amount is deducted from the SBI card also and the payment is also not reflected...

I had booked train tkt through Irctc app on 27 may 2019 in tatkal quota made payment through Mobiqwik payment gateway through Zaakpay but due to seat unavailability tkt did not booked but payment deducted through SBI debit card still today payment not refunded in my bank account . In irctc app it show amount refunded to bank account . Below are details shown in irctc app

Refund Amount-Rs 2685
Bank reference id-ZP589d7e7d1753fbr...

Hello,
The payment gateway used for the following is mobikwick, its directed to zaakpay for the payment.

Amount rs 2021/- is due for refund due to cancelled payment on 28th may 2019.
Irctc transaction id - [protected];
Hdfc ref payment number[protected]
Narration - zp589f542befee8-zaakindianrailwaysca

Please refund soon.

Thanks,
Pradeesh g...

Had made a payment to uber ride eats on 29 May 2019 through my credit card through uberapplication who have adopted zaak epayment system. The money has been debited from my card, but it seams that the same has not been paid to uber eats it. Was showing waiting for payment and then order vanished from upcoming orderes it happened 2 times same day 613 + 613 rs. Total Amount rs 1226 from HDFC bank CREDIT CARD. Please sort out and immediately...

I booked a train ticket on irctc on 23rd may 2019 by debit card using zaakpay pg gateway. The amount was debited from my account but wasn't transferred to irctc.
Amount: 781.80
Transaction id: zp5898773b04d2f/zaakindianrailwaysca
Booking date: 23rd may 2019
Irctc won't take any responsibility for this money as i have complained about this failure to them as well. Please do let me know about any updates...
br...

We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 495.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:09-may-2019
Refund processing date:10-may-2019
Refund amount:495.0
Refund reference no:zp58859b3822f04
Payment option used : credit & debit cards / net...

Sir i had done my transaction on 3 may 2019 but my transaction failed due to unavailability of seats
On 4 may 2019 i got an email from ircrtc that your transaction has been processed but after 11 days refund had not been credited in my account
Transaction i'd [protected]
Reference number zp587f4461948ae
Sir please do it asap
As i had contacted irctc they were saying that refund has been done from outside...

Transaction id: [protected]
Pnr: [protected]

Transaction date: 11 may 2019
Tatanagar jn (Tata) c shivaji mah t (Csmt)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: credit & debit cards / net banking / wallet (Powered by zaakpay)
Booking amount: 5200.98
Refund amount: 5070.0
Refund date: 12 may 2019

I made a cancellation on...

I've ordered a cake on zomato on may 5th 2019, i paid via online my payment has been deducted from my account. I'm following zomato customer care since week but they told me to wait for 5-7 working days. Still my amount hasn;t been refunded, bankers telling me they haven't received any amount from zomato, they trans ref id : ztd3d-19403efc8e62d refund ref no : 30001091289125169721257 amount : 340.25. Hence, please send my money back, i would...

I have booked a ticket on 07.05.2019 through zaakpay via reference no.[protected]Narration - zp[protected]
Zaakindianrailwaysca) but irctc refund amount not credited till now in hdfc bank account.
My transactions account no. - savings account no.: [protected]
Branch name - bhokhra
Bank name - hdfc
Account holder name - arun kumar singh
Registered mob. No. - [protected]
Registered...

Have had three incidents for uber wherein i paid for the uber services, money got deducted from my standard chartered bank and uber stated that they have not received the payment. I had to pay twice for three payments. Zaak epayment method sucks big time. Why are you guys hold payments and not send to uber. I have a transaction of 510 on 6th april which uber did not receive it and i had to pay again one for 39 and one for 54.
Also,...

I ordered a smokin joes pizza from smokin joes pizza, satara road, pune on friday 26th april 2019 at around 11 p. M and paid using card but the restaurant took too long to confirm the order. So, i decided to cancel it as no cancellation charges would be charged. I cancelled the order but i didnt recieve my refund. I expect a refund of that order. Please help as soon as possible. I even tried to contact you help section but didn't recieve...

Date of cancellation of e-ticket/date of failure of e-ticket booking:08-apr-2019
Refund processing date:09-apr-2019
Refund amount:2110.0
Refund reference no:zp58602a1a46faa
Payment option used : zaakpay pg

This is my transaction detail. It is showing that my money got refunded. But there is no refund balance in my account. Please solve this issue as soon as possible....

Hi,

I see there is amount deduction happening on my standard chartered account without even my notice.

This is by zaak payment every day there is amount of 70+ deducted. Not sure why this is getting deducted.

Bank is just closed eyes seems like. Without otp consent how can third party deduct amount from my account.

Also today some other company by name future tech deducted 7400.br...

Hi,
An amount of rs 1000/- got deducted from my bank account for recharging to milkbasket. Milkbasket customer care said that payment got cancelled and they have not received payment.
This

Transcation details:
Bank: hdfc
Date: 22 april 2019
Narration: zp5871985b60fb5-zaakmilkbasket
Ref no:[protected]

Please help to resolve this issue.
Regards,
Ashutosh...

I have ordered a product from jt store but after placing the order i knew that it is just an promo discount through cashback for any order so i want to cancel my transaction and provide refund.
They didn't mention anything about this in their site. So here they clearly cheated customer. So i request you to solve my issue as soon as possible....

Sir
I booked rail ticket on 12/04/2019 and the amount paid through net banking using your gate way. I cancelled the ticket on 13th april 2019. Information received from irctc that an amount of rs.4095 will be refunded. On 15th april 2019 i received another mail from irctc that the refund is proceed and in the website it is showing as refunded.
But the amount is not yet credited to my bank account
Details
Name soman...

I booked a train ticket on irctc on 11 april 2019 by debit card using zaakpay pg gateway. The amount was debited from my account but wasn't transferred to irctc.
Amount: inr 420
Transaction id: [protected]
Booking date: 11 april 2019
Irctc won't take any responsibility for this money as i have complained about this failure to them as well. Please do let me know about any updates...

Hi,

I have booked a train ticket from irctc site on 26th of march. I have cancelled it on the same day. I have received message from irctc that i will be receiving the amoutn of 4770. On apr 3rd, received a mail saying that amount has been refunded. But i havenot got any refund till now from 3 weeks. I am sharing the below details. Please check on high priority as we are waiting for almost 3 weeks. This is on irctc booking...