Zaakpay.com Complaints & Reviews

Address: Manipur, 795101

Dear sir
I booked train on date 11 April 2109 . Due to network problem amount deducted but ticket not booked of Rs2145.49

Txn#[protected]
From my SBI account no.[protected]
Sbi kakching branch
Till now money not refunded, i used ATM no. As mode of payment from option of zaakpay
please refund back my amount as soon as possible

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

S

selvaganesh1925

from Mumbai, Maharashtra

Apr 16, 2019

Booked a ticket in irctc.co.in on 6th April 2019 and it got canceled because of premium titakl ticket full, now irctc status says amount refunded, but its not refunded till now. could you please help on this.

Cancellation/Refund ID: [protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir,
I booked the train ticket from KYN to MAS Apr 6th 2019, but some reason I cancelled my ticket apr 2nd 2019, still I did not received my amount from zaakpay PG bank due to failed transaction. Please check and clear this issue.

Transaction ID : [protected]
Refund id : [protected]
Refund amount : Rs. 1235. 00/-
Pnr number : [protected].

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Apr 14, 2019

Updated by Sethu Mathan Already I forward my message... But still not clear this issue... Please shortout immediately. (Railway ticket Refund amount still not yet received)

View replies

S

Satyam@1994

from Delhi, Delhi

Apr 15, 2019

Sir I booked my ticket on 9/04/2019 on tatkal basis but my ticket was not booked but my account was debited 415 rup but in irctc portal shows your money was refunded to Zaakpay my refund id:[protected] so please take the action

irctc ticket cancellation amount still not yet received - Comment #3405488 - Image #0

Reply

Y

ydvnl

from Mumbai, Maharashtra

Apr 16, 2019

Dear team

I have done the transaction as on dated 7.04.19 vide Reference number - AT190980006000010107462 of rs. 1996 /- this transaction has been decline but my credit card payment is done. till the time i have not received refund amount of that transaction.

kindly help us to refund the decline transaction

thanks
anil yadav

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: East Godavari, Andhra Pradesh, 533201

Sir i booked ticket on 09/04/2019 sec to rjy godavari exp ticket not bookd and amount deducted in my account.in irctc status showing that refund amount but not credited my account.

Sir i booked ticket on 09/04/2019 sec to rjy godavari exp ticket not bookd and amount deducted in my account.in irctc status showing that refund amount but not credited my account.

Please rectify my problem sir

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Apr 20, 2019

Updated by zaakpayamp Sir I Did not get refund amount in my account

Apr 24, 2019

Updated by zaakpayamp Thank you Sir I got refund Amount Rs 1245/- Today

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 4th april, i tried to book ticket 2 times from mxh - adi and train no.- 19224 is but both time transaction got failed.

The reference no. For both transactions is [protected] and [protected].

Narration for both transactions
Zp585b6705e3c4e
Zp585b68fc19036

Bank name - hdfc

Amt to be refunded is 1406 (2 times)
I request to consider my complaint

Zaakpay.com customer support has been notified about the posted complaint.

View replies

S

Sethu Mathan

from Ottappalam, Kerala

Apr 16, 2019

I booked train ticket Apr 06 2019, and I canceled at Apr 02 2019, but still I didinot received my cancellation amount.

Transaction ID : [protected]
Bank name : zaakpay PG
Refund ID : [protected]

Reply

S

Swmdwn Brahma

from Delhi, Delhi

Apr 16, 2019

Respected Sir/Ma'am
I was book train ticket, during the ticket booking it show your site Zaakpay, and I was went to pay my credit card through Zaakpay but transaction has failed.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I have cancelled my railway ticket from zaakpay gateaway and my pnr no. Is [[protected]] mathura jn. To secunderabad jn. Express (Dakshin exp.). Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 570/-. My cancellation date is 3 april 2019]. Please do needful as soon as possible. Refund id. [protected]

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jw marriott bangalore

I have cancelled my railway ticket from zaakpay gateaway and my pnr no. Is [protected] train no. 12246 duronto express (Ypr-hwh). Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 1280/-. My cancellation / refund id:, [protected]. Please do needful as soon as possible.

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sai Bab Temple, Rajiv Gandhi Nagar, Hyderabad, Andhra Pradesh, 500005

I booked irctc ticket on 07-april-2019. My amount rs. 1812.29 was deducted from my hdfc account but ticket wasn't booked. I have also contacted my hdfc bank regarding this but they the transaction was successful. Also they informed me to raise query against your transaction at the payment gateway site.

It is humble request to zaakpay.com to reimburse my transaction amount on priority.

Transaction details

Dated: 07/04/2019

Narration/transaction : zp585ef1e1872a6-zaakindianrailwaysca

Hdfc ref. No. :[protected]

Amount : inr 1812.29

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

I have made e bill payment of electric bill through, mobikwik app on 9.4.2019. Rs. 1855 deducted from my account and i recieved massage as below:
Rs. 1, 855.00 spent on card xx7626 on 09-04-19, 19:49:31 at zaak epayment services, gurgaon.
During e-payment rs.1855.00 debited from my account (Vide narration recom/prcr/[protected]/[protected], 19:49:22/npo) but not deposited in the in the electric company.
The electric co uppcl site (A/c no [protected]) payment is still pending

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: solapur, Solapur, Maharashtra, 413006

I have cancelled my railway eticket with pnr [protected] on dtd 7.04.2019. However refund is not deposited in my bank account till date.

Transaction id : [protected]
Cancellation/refund id:zp585da1bc1877e
Refund amount : rs 355
Bank name zaakpay pg
Refund date 09.04.2019
Refund ref. No. Zp585da1bc1877e
It is requested to deposit the amount at the earliest.

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vill - Golpukur [Mondalpara], P.O. & P.S. - Baruipur, Dist. - South 24 Parganas,, South 24 Parganas, West Bengal, 700144

I have booked two train tickets irctc and used zaakpay pg for payment on 31/01/2019 which cancelled on 03/04/2019. And irctc refunded the amount but it has not credited in my bank account.
Details of transaction
1. Transaction id - [protected]
Pnr no - [protected]
Refund id - [protected]
2. Transaction id - [protected]
Pnr no - [protected]
Refund id - [protected]
And attach the sreenshot

+2 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

A

Aravind Jo

from Palghat, Kerala

Apr 12, 2019

Payment Settled but Ticket Not Booked book my ticket 6 april till date amount not credited in my bank account.
Transection id [protected]
Bank name zaakpay pg
Bank reference id ZP585d67fde2b8c

refund of tickets cancelation not credit in my bank account - Comment #3403892 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Vill - Golpukur [Mondalpara], P.O. & P.S. - Baruipur, Dist. - South 24 Parganas, South 24 Parganas, West Bengal, 700144

I have booked two train tickets irctc and used zaakpay pg for payment on 31/01/2019 which cancelled on 03/01/2019. And irctc refunded the amount but it has not credited in my bank account.
Details of transaction
1. Transaction id - [protected]
Pnr no - [protected]
Refund id - [protected]
2. Transaction id - [protected]
Pnr no - [protected]
Refund id - [protected]
And attach the sreenshot

+2 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have booked a train tkt thru irctc and used zaakpay pg for payment on 04/04/2019 which i cancelled on 05/04/2019. And irctc refunded the amount on 06/03/2019 but it has not credited in my bank account.
Details of transaction
Bank name zaakpay pg
Transaction id [protected]
Cancellation refund id-[protected]
Refund amount 3150
Refund date by irctc 06/04/2019.
Kindly refund asap.

Zaakpay.com customer support has been notified about the posted complaint.

Apr 11, 2019

Updated by parshu76 also attached the cancellation details.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nashik, Maharashtra

I have cancelled my railway eticket with pnr [protected] on dtd 5.04.2019. However refund is not deposited in my bank account till date.

Transaction id : [protected]
Cancellation/refund id:[protected]
Refund amount : rs 1860
Bank name zaakpay pg
Refund date 06.04.2019
It is requested to deposit the amount at the earliest.

Thanks
Prasad n chawande

Zaakpay.com customer support has been notified about the posted complaint.

Apr 12, 2019

Updated by prasad chawande refund is not deposited till date.pl. do the needful at the earliest

View replies

J

jooyy

from Ahmedabad, Gujarat

Apr 10, 2019

My account 5 april payment in kreditbee not pay .my account 4190.98 debited so plese refund my account

refund of ticket cancellation not received by me - Comment #3401537 - Image #0

Reply

R

Raja Goka

from Delhi, Delhi

Apr 10, 2019

Hi sir I payment of loanfront app repayment throw mobikwik app in 30/03/2019-06:27pm.so payment is forward to zaak pay plz repayment of my wallet plz please call me.[protected]

refund of ticket cancellation not received by me - Comment #3401643 - Image #0

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

PNR Number [protected] got cancelled due to cancellation of the Train. IRCTC application says the status as "Refunded", but my Bank Account is not showing Rs. 1175 credited in my account. Where does my money lies?

Please arrange the smooth transfer to my Bank Account whose Debit Card has been used while booking the abovementioned ticket.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: marathahalli, 560037

I have booked rly. Ticket on 09.02.2019 through irctc. Portal i have paid through hdfc net banking due to some reason my rly ticket cancelled on 30.04.2019. Irctc portal says payment is refunded on 06.05.2019 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible

Refund processing date:06-apr-2019
Refund amount:770.0
Refund reference no:zp5816ffde93fd0
Payment option used : zaakpay pg-

+1 photos

Apr 9, 2019

Complaint marked as Resolved

i have canceled my train ticket but refund is not initiated in to my bank account please solve this issue as soon as possible . because i need to book another ticket insufficient amount in my bank please provide refund amount very soon, then i can book another ticket

Zaakpay.com customer support has been notified about the posted complaint.

View replies

R

Raushan Priye

from Mumbai, Maharashtra

Apr 10, 2019

I called in irctc they said they refunded the money . Then i also called my bank.. They also said no credit is done till now...
The bank they refunded is zaakpay pg.
after i cancelled the ticket.. Please look into the matter and kindly initiate my refund ASAP.

Thanks

requesting for refund amount - Comment #3401637 - Image #0

Reply

Raushan Priye's reply, Apr 8, 2019

Pls refund my AMT ASAP🙏🙏🙏🙏

WHY PROVIDING ME POOR SERVICE FROM YOUR END

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir,
I booked train ticket from kyn to mas apr 6th 2019, but some reason i cancelled my ticket apr 2nd 2019. Stiil i did not received my amount from zaakpay pg bank (Pending from bank end). Please clear this amount.

Transaction id : [protected]
Refund id : [protected]
Pnr number : [protected]
Refund amount :1235. 0

Thanks & regards
Sethumathan.

+2 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

G

Girish S Patil

from Mumbai, Maharashtra

Apr 10, 2019

I have plan journey on 5 /3/19 but I have cancelled the journey but I still not got refund in my account my PNR no is [protected] from jalna to thane with IRCTC app pls help me with refund

my railway booking amount pending from zaakpay pg bank - Comment #3401475 - Image #0

Reply

P

Poushali Basu Roy

from Chennai, Tamil Nadu

Apr 10, 2019

Today I did one transaction to Uber Eats but it got failed and money has been deducted. The amount is 1185 and the id is 050419. Please look into this matter and confirm when I should get the refund?

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: H No. 809 Durga Garden Jagadhri , yamuna nagar, Yamuna Nagar, Haryana, 135003

I have booked rly. Ticket on 27.05.2019 through irctc. Portal i have paid through pnb debit card. Due to some reason my rly ticket cancelled on 30.03.2019. Irctc portal says payment is refunded on 02.04.2019 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id. [protected]
Refund id zp58178367c772a
Refund bank zkpy dt 02.04.2019
Refund amt 470/-
Phone no. [protected]

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

D

deepak babulal shrimal

from Ahmedabad, Gujarat

Apr 8, 2019

Sir I book rly tkt from Ahmedabad to miraj on dtd.[protected] train no. and name 16505/ GIMB SBC EXPRESS JOURNEY DTD . 19.02.2019, Due to Some personal reaons i cancelled this tkt online on dtd. 15.02.2019 and u sent refund in a/c of ZAAKPAY PG REFUND REFERENCE NO. ZP5790DBC56788F on dtd. 18.02.2019 PNR NO. [protected]/ IRCTC TRANSACTION ID [protected] REFUND AMT RS. 3015/- after that i continously call & mail to u but still today i cant received refund in my account, as per ur required i sent to u bank ac statement . Sir i cant understand what is the problem for refund regarding I completely harrased by u in all time ur representative said that in next 24 hrs that amt will be credit in ur account and call transfer to senior executive also they said that ur compalint sent to concern department, I cant understand where is ur concern department seat, In india or any where, Pl I request to u pl complete this processure of refund, In case sir I will go through legal processure in next 24 hrs.

Thanks

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I tried to book food from ubereats and it showed that my previous trip payment is pending so, i made a payment to uber ride on 05th april 19 through my credit card through uberapplication who have adopted zaak epayment system. The money has been debited by my bank, but it seems that the same has not been paid to uber. Amount rs 351.02 from icici bank. Please sort out and send the payment to uber immediately, otherwise refund to my bank.

+2 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I booked a ticket on irctc using mobikwik payment gateway and due to some reason i cancelled it. Irctc has refunded the amount on 12 november 2018 to zaakpay pg and now more than 4 months have passed i have still not received my refund in my bank account.

Refund reference no. = zp8c2f65805a35
Transaction id = [protected]
Settlement id =[protected]

Mobikwik has very poor service or they want to eat my money, i dont know.
Whatever it may be i request you to please refund my money soon.

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600028

I have booked ticket on 27 march 2019 payment completed and payment gateway is mobikwik and due to some personal reason cancelled my ticket on 27-mar-19 & irctc says payment refunded in zkpy (Zaakpay) pg but not received in my bank account. Please resolve my problem asap (As soon as possible). I dont know about that and i dont have any account on zaakpay. So please i request to you resolved my problem as soon as possible.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

R

Rajeev Maraina

from Mumbai, Maharashtra

Apr 5, 2019

Amount not yet credited to HSBC credit card

irctc cancellation amount not credited to the bank account. - Comment #3397661 - Image #0

Reply

T

tajraavi

Apr 8, 2019

I have cancelled train ticket and the money has been refunded by railways which is still pending at your end.in other words it is not deposited in my bank account.the transaction ID is [protected]

Zaakpay.com Complaints & Reviews

File a complaint to Zaakpay.com

Zaakpay.com reviews & complaints page 25

train ticket booking failed but amount deducted

Post your Comment

irctc ticket cancellation amount still not yet received

Post your Comment

irctc refund amount regarding 1245

Post your Comment

failed transaction amount not refunded to my account

Post your Comment

ticket refund not received to bank account

Post your Comment

not refund my money

Post your Comment

irctc ticket not booked but amount debited from account

Post your Comment

money deducted but not deposited in e electric bill payment

Post your Comment

refund of ticket cancellation not received till date

Post your Comment

refund of tickets cancelation not credit in my bank account

Post your Comment

refund of tickets cancelation not credit in my bank account

Post your Comment

payment of rs 3150 mentioned in below details not received.

Post your Comment

refund of ticket cancellation not received by me

Post your Comment

not get irctc refund

Post your Comment

requesting for refund amount

Post your Comment

my railway booking amount pending from zaakpay pg bank

Post your Comment

railway refund not received my bank a/c

Post your Comment

uber payment not done.. amount debited from my bank

Post your Comment

regarding a train ticket booked on irctc using mobikwik payment gateway

Post your Comment

irctc cancellation amount not credited to the bank account.

Post your Comment

Related businesses