Claimed

Zaakpay.com Complaints & Reviews

1
Last updated Feb 14, 2024
Complaints 1445
Resolved
138
Unresolved
1307
Quick Links
Statistics
Share
Contacts

File a complaint to Zaakpay.com

Having problems with Zaakpay.com?

File a complaint and get it resolved by Zaakpay.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Zaakpay.com
Customer Service Contacts

Zaakpay.com Phone Numbers

Phone
+91 11 3001 8008
747
379

Zaakpay.com Website

Zaakpay.com Head Office Address

8A, DDA Pocket 1, Sector 7 Dwarka
New Delhi
New Delhi District
Delhi
India
110075

Zaakpay.com reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prechandra yumnam
from Nizamabad, Telangana
Report
Copy

train ticket booking failed but amount deducted

Address:Manipur, 795101

Dear sir
I booked train on date 11 April 2109 . Due to network problem amount deducted but ticket not booked of Rs2145.49

Txn#[protected]
From my SBI account no.[protected]
Sbi kakching branch
Till now money not refunded, i used ATM no. As mode of payment from option of zaakpay
please refund back my amount as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sethu Mathan
from Ottappalam, Kerala
Report
Copy

irctc ticket cancellation amount still not yet received

Dear sir,
I booked the train ticket from KYN to MAS Apr 6th 2019, but some reason I cancelled my ticket apr 2nd 2019, still I did not received my amount from zaakpay PG bank due to failed transaction. Please check and clear this issue.

Transaction ID : [protected]
Refund id : [protected]
Refund amount : Rs. 1235. 00/-
Pnr number : [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Z
zaakpayamp
from Rajahmundry, Andhra Pradesh
Report
Copy

irctc refund amount regarding 1245

Address:East Godavari, Andhra Pradesh, 533201

Sir i booked ticket on 09/04/2019 sec to rjy godavari exp ticket not bookd and amount deducted in my account.in irctc status showing that refund amount but not credited my account.

Sir i booked ticket on 09/04/2019 sec to rjy godavari exp ticket not bookd and amount deducted in my account.in irctc status showing that refund amount but not credited my account.

Please rectify my problem sir...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
charat singh
from Surat, Gujarat
Report
Copy

failed transaction amount not refunded to my account

On 4th april, i tried to book ticket 2 times from mxh - adi and train no.- 19224 is but both time transaction got failed.

The reference no. For both transactions is [protected] and [protected].

Narration for both transactions
Zp585b6705e3c4e
Zp585b68fc19036

Bank name - hdfc

Amt to be refunded is 1406 (2 times)
I request to consider my complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
saedenam
from Aligarh, Uttar Pradesh
Report
Copy

ticket refund not received to bank account

I have cancelled my railway ticket from zaakpay gateaway and my pnr no. Is [[protected]] mathura jn. To secunderabad jn. Express (Dakshin exp.). Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 570/-. My cancellation date is 3 april 2019]. Please do needful as soon as possible. Refund id. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kazi Md Sahid
from Bengaluru, Karnataka
Report
Copy

not refund my money

Address:Jw marriott bangalore

I have cancelled my railway ticket from zaakpay gateaway and my pnr no. Is [protected] train no. 12246 duronto express (Ypr-hwh). Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 1280/-. My cancellation / refund id:, [protected]. Please do needful as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramachandran Chokkaiah
from Hyderabad, Telangana
Report
Copy

irctc ticket not booked but amount debited from account

Address:Sai Bab Temple, Rajiv Gandhi Nagar, Hyderabad, Andhra Pradesh, 500005

I booked irctc ticket on 07-april-2019. My amount rs. 1812.29 was deducted from my hdfc account but ticket wasn't booked. I have also contacted my hdfc bank regarding this but they the transaction was successful. Also they informed me to raise query against your transaction at the payment gateway site.

It is humble request to zaakpay.com to reimburse my transaction amount on priority.

Transaction details
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek P Malviya
from Lucknow, Uttar Pradesh
Report
Copy

money deducted but not deposited in e electric bill payment

Address:Gurgaon, Haryana

I have made e bill payment of electric bill through, mobikwik app on 9.4.2019. Rs. 1855 deducted from my account and i recieved massage as below:
Rs. 1, 855.00 spent on card xx7626 on 09-04-19, 19:49:31 at zaak epayment services, gurgaon.
During e-payment rs.1855.00 debited from my account (Vide narration recom/prcr/[protected]/[protected], 19:49:22/npo) but not deposited in the in the electric company.
The electric...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roja kongari
from Kolhapur, Maharashtra
Report
Copy

refund of ticket cancellation not received till date

Address:solapur, Solapur, Maharashtra, 413006

I have cancelled my railway eticket with pnr [protected] on dtd 7.04.2019. However refund is not deposited in my bank account till date.

Transaction id : [protected]
Cancellation/refund id:zp585da1bc1877e
Refund amount : rs 355
Bank name zaakpay pg
Refund date 09.04.2019
Refund ref. No. Zp585da1bc1877e
It is requested to deposit the amount at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M. R. AKHTAR
from Mumbai, Maharashtra
Report
Copy

refund of tickets cancelation not credit in my bank account

Address:Vill - Golpukur [Mondalpara], P.O. & P.S. - Baruipur, Dist. - South 24 Parganas,, South 24 Parganas, West Bengal, 700144

I have booked two train tickets irctc and used zaakpay pg for payment on 31/01/2019 which cancelled on 03/04/2019. And irctc refunded the amount but it has not credited in my bank account.
Details of transaction
1. Transaction id - [protected]
Pnr no - [protected]
Refund id - [protected]
2. Transaction id - [protected]
Pnr no - [protected]
Refund id - [protected]
And attach...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
M. R. AKHTAR
from Mumbai, Maharashtra
Report
Copy

refund of tickets cancelation not credit in my bank account

Address:Vill - Golpukur [Mondalpara], P.O. & P.S. - Baruipur, Dist. - South 24 Parganas, South 24 Parganas, West Bengal, 700144

I have booked two train tickets irctc and used zaakpay pg for payment on 31/01/2019 which cancelled on 03/01/2019. And irctc refunded the amount but it has not credited in my bank account.
Details of transaction
1. Transaction id - [protected]
Pnr no - [protected]
Refund id - [protected]
2. Transaction id - [protected]
Pnr no - [protected]
Refund id - [protected]
And...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parshu76
from Delhi, Delhi
Report
Copy

payment of rs 3150 mentioned in below details not received.

I have booked a train tkt thru irctc and used zaakpay pg for payment on 04/04/2019 which i cancelled on 05/04/2019. And irctc refunded the amount on 06/03/2019 but it has not credited in my bank account.
Details of transaction
Bank name zaakpay pg
Transaction id [protected]
Cancellation refund id-[protected]
Refund amount 3150
Refund date by irctc 06/04/2019.
Kindly refund asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasad chawande
from Delhi, Delhi
Report
Copy

refund of ticket cancellation not received by me

Address:Nashik, Maharashtra

I have cancelled my railway eticket with pnr [protected] on dtd 5.04.2019. However refund is not deposited in my bank account till date.

Transaction id : [protected]
Cancellation/refund id:[protected]
Refund amount : rs 1860
Bank name zaakpay pg
Refund date 06.04.2019
It is requested to deposit the amount at the earliest.

Thanks
Prasad n chawande...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
yajnas1209
from Delhi, Delhi
Report
Copy

not get irctc refund

PNR Number [protected] got cancelled due to cancellation of the Train. IRCTC application says the status as "Refunded", but my Bank Account is not showing Rs. 1175 credited in my account. Where does my money lies?

Please arrange the smooth transfer to my Bank Account whose Debit Card has been used while booking the abovementioned ticket....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prasanth Badisa
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

requesting for refund amount

Address:marathahalli, 560037

I have booked rly. Ticket on 09.02.2019 through irctc. Portal i have paid through hdfc net banking due to some reason my rly ticket cancelled on 30.04.2019. Irctc portal says payment is refunded on 06.05.2019 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible

Refund processing date:06-apr-2019
Refund amount:770.0
Refund reference no:zp5816ffde93fd0
Payment option...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sethu Mathan
from Ottappalam, Kerala
Report
Copy

my railway booking amount pending from zaakpay pg bank

Dear sir,
I booked train ticket from kyn to mas apr 6th 2019, but some reason i cancelled my ticket apr 2nd 2019. Stiil i did not received my amount from zaakpay pg bank (Pending from bank end). Please clear this amount.

Transaction id : [protected]
Refund id : [protected]
Pnr number : [protected]
Refund amount :1235. 0

Thanks & regards
Sethumathan....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Virdinesh
from Mumbai, Maharashtra
Report
Copy

railway refund not received my bank a/c

Address:H No. 809 Durga Garden Jagadhri , yamuna nagar, Yamuna Nagar, Haryana, 135003

I have booked rly. Ticket on 27.05.2019 through irctc. Portal i have paid through pnb debit card. Due to some reason my rly ticket cancelled on 30.03.2019. Irctc portal says payment is refunded on 02.04.2019 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id. [protected]
Refund id zp58178367c772a
Refund bank zkpy dt 02.04.2019
Refund amt 470/-
Phone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I tried to book food from ubereats and it showed that my previous trip payment is pending so, i made a payment to uber ride on 05th april 19 through my credit card through uberapplication who have adopted zaak epayment system. The money has been debited by my bank, but it seems that the same has not been paid to uber. Amount rs 351.02 from icici bank. Please sort out and send the payment to uber immediately, otherwise refund to my bank....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I booked a ticket on irctc using mobikwik payment gateway and due to some reason i cancelled it. Irctc has refunded the amount on 12 november 2018 to zaakpay pg and now more than 4 months have passed i have still not received my refund in my bank account.

Refund reference no. = zp8c2f65805a35
Transaction id = [protected]
Settlement id =[protected]

Mobikwik has very poor service or they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dhinesh kannan
from Mumbai, Maharashtra
Report
Copy

irctc cancellation amount not credited to the bank account.

Address:600028

I have booked ticket on 27 march 2019 payment completed and payment gateway is mobikwik and due to some personal reason cancelled my ticket on 27-mar-19 & irctc says payment refunded in zkpy (Zaakpay) pg but not received in my bank account. Please resolve my problem asap (As soon as possible). I dont know about that and i dont have any account on zaakpay. So please i request to you resolved my problem as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy