Zaakpay.com Complaints & Reviews

My last two irctc ticket booking transaction refund amount is not get credited in my bank account, so kindly refund the same soon for your reference i have mentioned the irctc refund id below and i also attached photo of the irctc page with this, so kindly take some action and refund my money...

Irctc refund id - [protected]
Refund amount - rs. 3339.25

Irctc refund id - [protected]
Refund amount - rs. 65

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried to book ticket through takkal in IRCTC on 21.02.2019 by debit card payment through mobikwik. The ticket was not booked and money has been debited from my account.
It's been 6 days, and I've not yet recieved my money back. The current status in IRCTC site is that the money has been credited to the bank, but it is not reflected in my bank account. Kindly refund the amount to my bank account. Attached is the screenshot of the failed transaction.

Transaction ID - [protected]
Failure reason - No response from bank
Bank name - Zaakpay PG

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600002

Transaction dtd 24.11.2018 for Rs. 2898/-, , need to know vendor as cannot recollect nature of transaction. I am not disputing the transaction, but just for accounting, need help in connecting to the nature of spend for accounting purposes. The spend is on my Amex card, ending with ***********72001. We are unable to correlate the expense with the vendor and your assistance will help proper accounting

Zaakpay.com customer support has been notified about the posted complaint.

View replies

J

jagadeesh abhi

from Ernakulam, Kerala

Mar 4, 2019

I was book ticket from IRCTC at[protected]
From BDCR to SC
Transaction I'd : [protected]
Amount of 945/-
When did I get my refund money.

details of a transaction - Comment #3367367 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I tried to book train ticket through your gateway in irctc app 23feb2019. Amount detected from my hdfc account but amount not received irctc site.
Irctctransaction id-[protected]
Kindly refund my money (485 rs) as soon as possible plz
I tried a lot to talk with the customer care. But none of the number can be reached. Please take immediate step to give back my money.

I have added photo in attachment.
Pfa

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Feb 26, 2019

Updated by onkar1979 i am adding ticket screen shot.

Feb 28, 2019

Updated by onkar1979 [protected]@irctc.co.in
Wed, Feb 27, 5:46 PM (16 hours ago)
to me

Dear Customer,

We deeply regret for the inconvenience caused to you in this regard. As your payment status for transaction was not communicated by the Payment gateway in time, the ticket booking did not materialize and we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.

Transaction Id: [protected]
Payment Date: 23-Feb-2019 11:05:06 AM Transaction Status: PAYMENT_CASH_FAILED
Payment Status: PAYMENT_CASH_FAILED Transaction Date: 23-Feb-2019 12:00:00 AM
Refund Date: 25-Feb-2019 12:00:00 AM

In future you are requested to use the Refund status Tracking service Provided by the IRCTC. Select the Refund Status link in the left panel under My transaction. on the plan my travel page after you log in to www.irctc.co.in giving your userid and password.

NOTE: Please use email ID registered in your IRCTC profile for communication with IRCTC Customer Care.

Thanks & Regards
Himanshu Thapa
CCE-Email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#3186769]

________________________________________________________________________________
IRCTC never asks your personal bank account details through
call. If you received any call in this regard, please do not
share your bank related credentials.
________________________________________________________________________________
[protected][protected]Original Message[protected][protected]
Subject : Re: transaction id-[protected] Ticket Id:-3162051
Date : Feb 27 2019 4:29PM
From : [protected]@gmail.com
To: [protected]@irctc.co.in
please check below transaction id.please refund money.

Sunday24Feb 2019Not Booked
Transaction ID: [protected]
LUCKNOW NE ( LJN) NEW DELHI ( NDLS)Transaction Date: 23 Feb 2019
Transaction Amount: 485.0Payment Status: Late Confirmation Received From Bank On[protected]
Failure Reason: No Response From Bank
Since your ticket has not been booked, the amount deducted from your account/card/wallet etc, will be refunded back automatically in 3-4 working days.

Sunday24Feb 2019Not Booked
Transaction ID: [protected]
LUCKNOW NE ( LJN) NEW DELHI ( NDLS)Transaction Date: 23 Feb 2019
Transaction Amount: 485.0Payment Status: Pending From Bank End
Failure Reason: No Response From Bank
Since your ticket has not been booked, the amount deducted from your account/card/wallet etc, will be refunded back automatically in 3-4 working days.

On Mon, Feb 25, 2019 at 4:21 PM <[protected]@irctc.co.in> wrote:
Greetings,

This message has been automatically generated in response to email sent by you having subject:

transaction id-[protected]

There is no need to reply to this message right now. Your email has been assigned Ticket Id:-3162051
Please include

Ticket Id:-3162051

please refund money.

View replies

S

Susantakumar Parida

from Sagar, Karnataka

Feb 27, 2019

Sir/Madam,
this is to inform my calcelled refund amount not recieeved as on date and details as below for your kind reference and needful action.

please refund money (irctc transaction id-100001697010199) - Comment #3363212 - Image #0

Reply

S

shivani.nhce

from Bengaluru, Karnataka

Feb 28, 2019

Hi Team, I had ordered today through uber eats from samosa Singh kadhai paneer samosa but the order got cancelled but transaction through zaak e pay of 46.50 went through. I had paid through card.. Since the order was cancelled I should get the money refunded. When will it be refunded?

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I boked my ticket for 22 feb 2019, the train got cancelled, and the ticket was cancelled automatically. Refund is initiated by irctc, but it i haven't received it on my side, plzz resolve the issue asap. I booked the ticket from irctc app, and paid via your gateway. I thought of it to be trustworthy, but the refund is getting delayed continuously. I hope you folks there will take this into serious consideration and take immediate actions to resolve my issue. I will be looking forward for a confirmation email. Thank you

Zaakpay.com customer support has been notified about the posted complaint.

View replies

L

lokesh 3334

from Hyderabad, Telangana

Feb 27, 2019

I was cancle my ticket's but still i didn't get refund
. I given screenshot below

train ticket refund not received - Comment #3363489 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600044

Hi,
I am karthik from chennai, i ordered food on 25/02/2019 in uber payment made via axis debit card, payment was debited from my account but order was not placed in uber.
I received a payment message from zaak epay as
"your a/c 625044 is debited with inr 80.00 on[protected]:06:54 a/c bal is inr 121.00 info: pur/zaak epayment services/mumbai/zaak epayment services/seq no 049280. I tried to call @[protected], but i couldn't able to reach any person. Further i need a solution for this.

Zaakpay.com customer support has been notified about the posted complaint.

View replies

N

naru.yadav

from Mumbai, Maharashtra

Feb 27, 2019

IRCTC Transaction ID :- [protected]
Transaction amount :- 1690.49
Transaction Date :- 19/01/2019

ARN[protected][protected]-1

I was done the transaction but yet not get the received money..

Kindly look into this matter and repay of that much amount as soon as possible...

uber food order - Comment #3363390 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Tehsil road near baba bister bhandar malout distt. Muktsar, Sri Muktsar Sahib, Punjab, 152107

My self rajesh kumar i booked railway ticked transaction id [protected]
But not booked payment deduct by you snap shot also attach 710.98 rupess
State bank of india
Account no. [protected]
Ifsc code sbin0014649
Please refund my payment as soon as possible.........,.,...

Regards
Rajesh kumar
[protected]

+1 photos

Feb 26, 2019

Complaint marked as Resolved

Still not resolve my complaint now i have not recevied any mgs or call from ur side please refund my payment as soon as possible

Zaakpay.com customer support has been notified about the posted complaint.

Feb 26, 2019

Updated by Rajesh9720 Not resolved please refund my payment as soon as possible

View replies

R

Romal Singh

from Bengaluru, Karnataka

Feb 28, 2019

I Have cancelled 4 tickets in last 6 days but haven't got the refund, please take some appropriate action the details are as below
1. pnr no- [protected]
transaction Id-[protected]
refund ID-[protected]
2.pnr no-[protected]
transaction id -[protected]
refund id-[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have made a complaint regarding non receipt of funds by uber. Payment of rs.133.54 has been made on 19th feb., 2019 by atm debit card. Amount has been debited to my account. But under has made a cash bill for the amount. When enquired, it has been informed that payment has not been received by them. Hence, i earnestly request you to verify and arrange for refund of the amount.

+2 photos

Zaakpay.com customer support has been notified about the posted complaint.

Feb 22, 2019

Updated by G.Rama Krishna Prakash Bank people informed that they have arranged payment and amount has been passed on to Zaak Epayment Mumbai. Kindly look in to the matter...

Feb 25, 2019

Updated by G.Rama Krishna Prakash AMount neither refunded nor paid to Uber till now. (Transaction date 19th)

Feb 28, 2019

Updated by G.Rama Krishna Prakash Not yet Refunded. Transaction date is 19th, today is 28th. Please inform when the amount be Refunded.

View replies

H

Hemanth kumar.p

from Bengaluru, Karnataka

Feb 27, 2019

I had booked a IRCTC on 11th Feb 2019 and cancel the ticket in the IRCTC app on same day it's showing already refunded but still I have not received money to my account PNR [protected]

Reply

R

Rama Krishna Prakash

from Hyderabad, Telangana

Mar 20, 2019

There is no response to my complaint dt.19th February, 2019. Today is 20th March, 2019. Regret to inform you that though already 30days have elapsed in the mean time, nothing has been materialised regarding Refund...

Reply

Rama Krishna Prakash's reply, Mar 20, 2019

There is no response at all, though I have made several updates, If such is the position, Customers will lose Confidence. Shall be much obliged, if you will please inform by which date I can get Refund...

G

G.Rama Krishna Prakash

from Hyderabad, Telangana

Mar 29, 2019

Zaakpay.com — payment not received by uber

3 Reviews
India
G.Rama Krishna Prakash on Feb 22, 2019
Submit a Complaint
I have made a complaint regarding non receipt of funds by uber. Payment of rs.133.54 has been made on 19th feb., 2019 by atm debit card. Amount has been debited to my account. But under has made a cash bill for the amount. When enquired, it has been informed that payment has not been received by them. Hence, i earnestly request you to verify and arrange for refund of the amount.
Several updates have been made. Till now not received Refund. Simple notification to the effect that Zak payment system has been notified. Am fed up with this service. Already more than 35 days have elapsed in the mean time.

payment not received by uber - Comment #3391445 - Image #0

payment not received by uber - Comment #3391445 - Image #1

Reply

G.Rama Krishna Prakash's [Complaint's author] reply, Mar 29, 2019

3 reviews have been made by you. What is the result????

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560076

Sir/madam,
This is to inform my calcelled refund amount not recieeved as on date and details as below for your kind reference and needful action.

1. Passenger name; r. R. Setty
Transaction id [protected]
Booked date 14.02.2019
Cancelled date: 15.02.2017
Amount paid rs.835/
Pnr no: [protected]
Cancellation ref id:[protected]
Refunded to: zaakpay pg
Refunded amount: 770/

So i request you refund the amount at the earlist to my sbi bank account
[protected]... Ifsc code;sbin0017808.. Name: r. Ramalingappasetty
Thanking you,
Yours faithfully
R. R. Setty (R. Ramalingappasetty)

Zaakpay.com customer support has been notified about the posted complaint.

Feb 22, 2019

Updated by Ramalinga Setty just filed the complaint

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Katihar, Bihar, 855113

Respected sir i was trying to book ticket from irctc, but ticket was not booked but amount is deducted from the account, in irctc it is showing the amount is refunded. And i didn't get any amount, oly zaakpay pg it is showing, please refund my money. And date was17 th feb through tatkal process, how to get the details, and even i tried to call 📞 customer care but there is no response from any of irctc customer care,
so pls refund my amount 2131.47 rupee

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had tried to book a tkt on irctc through your payment gateway zaakpay pg. Transaction failed. Transaction id: [protected]
Bank refer id: [protected]
However the money has not been refunded to my bank account.
Irctc status shows that the money has been sent to zaakpay. The money should have been credited to my bank account through which it was debited.
Kindly refund my money.

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 16 feb 19. I made a takkal booking in the irctc app. Money has been debited from my account and ticket is also not booked. And in the app it has been mentioned amount has not been received from the bank and no refund has been received regarding this payment. Please get back to me regarding this.
Reply ASAP
Transaction id. [protected]

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had booked 3 railway tickets on irctc app using my debit card with number [protected] linked to my sbi bank account number [protected]. Two of the trains got cancelled and for third ticket tdr was filed as train was more than 3 hours late. Transaction id for cancelled train tickets are [protected] (Bank refund transaction id is zp57859cfe6f0ca) and [protected] (Bank refund transaction id is zp578593ec6f37d) and refund for last ticket is still under process. My issue is that, due to some reasons, i had to close my above bank account. So i request you to kindly transfer the refund amount into another of my bank account with number [protected]. Kindly cooperate.

Zaakpay.com customer support has been notified about the posted complaint.

View replies

V

Vikas sterling

from New Delhi, Delhi

Feb 19, 2019

I had made payment to Uber as below

Rs.63.60 was spent on your SBI Card ending 2890 at Zaak Epayment Services on 07/02/19.

Same is not updated with Uber

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Jamnagar, Gujarat

I was booking a train ticket on irctc portal on dated 16.02.2019 and i had done a transaction though your gateway. Amount of rs. 456 debited my account but ticket was not booked.
Details are as follows:-
Date of booking: 16 feb-2019
Payment status: payment failed
Bank name: zaakpay pg reservation status: not booked
Transaction amount:456
Zaak epayment no - zp581fcc0abed54

Bank transaction detials:
Hello! Your a/c no. 079833 has been debited by rs. 456.8 on 16feb19. The a/c balance is rs. 12171.17. Info: inb/[protected]/zaak epayment services pvt. Call [protected] (If in india) if you have not done this transaction.
Pl refund rs 456 immediately.
Regards
S s upadhyay
Mob-[protected]

Zaakpay.com customer support has been notified about the posted complaint.

View replies

D

Devesh kumar kashyap

from Gonda, Uttar Pradesh

Feb 20, 2019

I have cancelled ticket jaipur to bareily on 24/01/2019.i have not taken any refund. My refund id is [protected]. Kindly request you to refund my money

transaction failed money 456 debited, to be returned immediately - Comment #3357853 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bharuch, Gujarat, 392011

Hi, i was trying to book railway ticket from pbr to src on dated 15th feb, but after transaction through zaakpay the payment get done but ticket not booked and also after waiting for 2 days, i have not got refund also. The amount i am waiting for refund 2245, also i am trying to get on customer care number but reachable or wrong number mentioned on site.
I need help on it.
Charudatta kapse
[protected]
[protected]@gmail.com

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

H

Husanpreet Singh Sandhu

from Kolkata, West Bengal

Feb 19, 2019

I'd made a payment for uber via the app. The money got debited from this getaway but hasnt reached the company. So I have been charged twice for the same trip. Kindly look into this.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Thiruvananthapuram, Kerala, 695303

I had a payment due on uber i paid to uber my money is debited by zaak e payment but it's not yet credited on uber account. I have my bank statement showing zaak payment debited my cash from my account but it's not credited to uber they still asking me for that payment saying they didn't receive money i paid through zaak payment. Please sort it out soon its giving me headache.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Feb 17, 2019

Updated by Sudheesh Lawrence Here is uber asking me for the amount which I have already paid and debited from my account by zaak e payment

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was booking my railway ticket from zaakpay gateway of kalka shatabdi from new delhi to chandigarh dated 17 jan 2019. Amount has been deducted from my account to zaakpay but not paid to railway so ticket was not booked my transaction id is [protected], the amount that is to be refunded by you is 895. Please do needful as soon as possible.

Warm regards
Om

Zaakpay.com customer support has been notified about the posted complaint.

View replies

S

Sudipdutta

from Kolkata, West Bengal

Feb 19, 2019

Dear sir my money not refund my bank accounts .is very poor service.very urjent my money send my bank accounts

refund from zaakpay pg - Comment #3355495 - Image #0

refund from zaakpay pg - Comment #3355495 - Image #1

Reply

M

MukeshMax

from Mohali, Punjab

Feb 19, 2019

I have cancelled the tickets on dated 7/2/2019 with PNR [protected] and [protected] but still I am not recceived my refund while Refund ID: [protected] and [protected]. Amount is 1095+1095 =2190

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 380001

I was booking a train ticket on irctc portal on dated 16.02.2019 and i had done a transaction though your gateway. Amount of rs. 385 debited my account but ticket was not booked.
Details are as follows:-
Transaction id: [protected]
Date of booking: 17-feb-2019
Payment status: payment failed
Bank name: zaakpay pg reservation status: not booked
Transaction amount:385.0

Bank transaction detials:
Irctc1278598

Kindly refund my debited amount.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Feb 16, 2019

Updated by abhiati143 I was booking a train ticket on irctc portal on dated 16.02.2019 and i had done a transaction though your gateway. Amount of rs. 385 debited my account but ticket was not booked.
Details are as follows:-
Transaction id: [protected]
Date of booking: 17-Feb-2019
Payment status: payment failed
Bank name: zaakpay pg reservation status: not booked
Transaction amount:385.0

Bank transaction detials:
IRCTC1278598

Kindly refund my debited amount.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411045

An amount of 151 was debited from my account without my consent or otp through uber card payment. I want a refund for the same.in case a payment was needed that should have been possibly with my consent. After this payment there is a notification of 125rs outstanding payment. Which is practically invalid as all my payments are through cards or payments. I want the refund for 151 rs.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560001

I have booked ticket on 26/01/2019 payment completed i have paid through sbi debit card and payment gateway is ZAAKPAY PG and due to some personal reason cancelled my ticket on 30/01/2019 & irctc says payment refunded in zkpy (Zaakpay) pg but not received in my bank account. Please resolve my problem as soon as possible. I dont have any account on zaakpay. So please request to you resolve my problem as soon as possible else I will have to escalate to higher authorities.

Zaakpay.com Complaints & Reviews

File a complaint to Zaakpay.com

Zaakpay.com reviews & complaints page 28

irctc ticket cancelled amount not refunded

Post your Comment

irctc - money was debited but ticket not generated

Post your Comment

details of a transaction

Post your Comment

please refund money (irctc transaction id-100001697010199)

Post your Comment

train ticket refund not received

Post your Comment

uber food order

Post your Comment

please refund my money in my account

Post your Comment

payment not received by uber

Post your Comment

irctc cancelled ticket amount not refunded

Post your Comment

failed transaction amount refund

Post your Comment

payment of refund from irctc

Post your Comment

irctc booking

Post your Comment

regarding refund of online transaction money into another bank account

Post your Comment

transaction failed money 456 debited, to be returned immediately

Post your Comment

payment done but ticket not booked, and no refund.

Post your Comment

i paid to uber my money is debited by zaak e payment but it's not yet credited on uber account.

Post your Comment

refund from zaakpay pg

Post your Comment

failed transaction during ticket booking from irctc

Post your Comment

regarding a unknown payment

Post your Comment

refund of irctc cancelled ticket amount

Post your Comment

Related businesses