Zaakpay.com Complaints & Reviews

My last two irctc ticket booking transaction refund amount is not get credited in my bank account, so kindly refund the same soon for your reference i have mentioned the irctc refund id below and i also attached photo of the irctc page with this, so kindly take some action and refund my money...

Irctc refund id - [protected]
Refund amount - rs. 3339.25

Irctc refund id - [protected]
Refund...

I tried to book ticket through takkal in IRCTC on 21.02.2019 by debit card payment through mobikwik. The ticket was not booked and money has been debited from my account.
It's been 6 days, and I've not yet recieved my money back. The current status in IRCTC site is that the money has been credited to the bank, but it is not reflected in my bank account. Kindly refund the amount to my bank account. Attached is the screenshot of the...

Transaction dtd 24.11.2018 for Rs. 2898/-, , need to know vendor as cannot recollect nature of transaction. I am not disputing the transaction, but just for accounting, need help in connecting to the nature of spend for accounting purposes. The spend is on my Amex card, ending with ***********72001. We are unable to correlate the expense with the vendor and your assistance will help proper accounting...

I tried to book train ticket through your gateway in irctc app 23feb2019. Amount detected from my hdfc account but amount not received irctc site.
Irctctransaction id-[protected]
Kindly refund my money (485 rs) as soon as possible plz
I tried a lot to talk with the customer care. But none of the number can be reached. Please take immediate step to give back my money.

I have added photo in attachment.br...

I boked my ticket for 22 feb 2019, the train got cancelled, and the ticket was cancelled automatically. Refund is initiated by irctc, but it i haven't received it on my side, plzz resolve the issue asap. I booked the ticket from irctc app, and paid via your gateway. I thought of it to be trustworthy, but the refund is getting delayed continuously. I hope you folks there will take this into serious consideration and take immediate actions...

Hi,
I am karthik from chennai, i ordered food on 25/02/2019 in uber payment made via axis debit card, payment was debited from my account but order was not placed in uber.
I received a payment message from zaak epay as
"your a/c 625044 is debited with inr 80.00 on[protected]:06:54 a/c bal is inr 121.00 info: pur/zaak epayment services/mumbai/zaak epayment services/seq no 049280. I tried to call @[protected], but i...

My self rajesh kumar i booked railway ticked transaction id [protected]
But not booked payment deduct by you snap shot also attach 710.98 rupess
State bank of india
Account no. [protected]
Ifsc code sbin0014649
Please refund my payment as soon as possible.........,.,...

Regards
Rajesh kumar
[protected]...

I have made a complaint regarding non receipt of funds by uber. Payment of rs.133.54 has been made on 19th feb., 2019 by atm debit card. Amount has been debited to my account. But under has made a cash bill for the amount. When enquired, it has been informed that payment has not been received by them. Hence, i earnestly request you to verify and arrange for refund of the amount....

Sir/madam,
This is to inform my calcelled refund amount not recieeved as on date and details as below for your kind reference and needful action.

1. Passenger name; r. R. Setty
Transaction id [protected]
Booked date 14.02.2019
Cancelled date: 15.02.2017
Amount paid rs.835/
Pnr no: [protected]
Cancellation ref id:[protected]
Refunded to: zaakpay pg
Refunded...

Respected sir i was trying to book ticket from irctc, but ticket was not booked but amount is deducted from the account, in irctc it is showing the amount is refunded. And i didn't get any amount, oly zaakpay pg it is showing, please refund my money. And date was17 th feb through tatkal process, how to get the details, and even i tried to call 📞 customer care but there is no response from any of irctc customer care,
so pls refund...

I had tried to book a tkt on irctc through your payment gateway zaakpay pg. Transaction failed. Transaction id: [protected]
Bank refer id: [protected]
However the money has not been refunded to my bank account.
Irctc status shows that the money has been sent to zaakpay. The money should have been credited to my bank account through which it was debited.
Kindly refund my money....

On 16 feb 19. I made a takkal booking in the irctc app. Money has been debited from my account and ticket is also not booked. And in the app it has been mentioned amount has not been received from the bank and no refund has been received regarding this payment. Please get back to me regarding this.
Reply ASAP
Transaction id. [protected]...

I had booked 3 railway tickets on irctc app using my debit card with number [protected] linked to my sbi bank account number [protected]. Two of the trains got cancelled and for third ticket tdr was filed as train was more than 3 hours late. Transaction id for cancelled train tickets are [protected] (Bank refund transaction id is zp57859cfe6f0ca) and [protected] (Bank refund transaction id is zp578593ec6f37d) and refund for last...

I was booking a train ticket on irctc portal on dated 16.02.2019 and i had done a transaction though your gateway. Amount of rs. 456 debited my account but ticket was not booked.
Details are as follows:-
Date of booking: 16 feb-2019
Payment status: payment failed
Bank name: zaakpay pg reservation status: not booked
Transaction amount:456
Zaak epayment no - zp581fcc0abed54

Bank transaction...

Hi, i was trying to book railway ticket from pbr to src on dated 15th feb, but after transaction through zaakpay the payment get done but ticket not booked and also after waiting for 2 days, i have not got refund also. The amount i am waiting for refund 2245, also i am trying to get on customer care number but reachable or wrong number mentioned on site.
I need help on it.
Charudatta kapse
[protected]
[protected]@gmail.com...

I had a payment due on uber i paid to uber my money is debited by zaak e payment but it's not yet credited on uber account. I have my bank statement showing zaak payment debited my cash from my account but it's not credited to uber they still asking me for that payment saying they didn't receive money i paid through zaak payment. Please sort it out soon its giving me headache....

I was booking my railway ticket from zaakpay gateway of kalka shatabdi from new delhi to chandigarh dated 17 jan 2019. Amount has been deducted from my account to zaakpay but not paid to railway so ticket was not booked my transaction id is [protected], the amount that is to be refunded by you is 895. Please do needful as soon as possible.

Warm regards
Om...

I was booking a train ticket on irctc portal on dated 16.02.2019 and i had done a transaction though your gateway. Amount of rs. 385 debited my account but ticket was not booked.
Details are as follows:-
Transaction id: [protected]
Date of booking: 17-feb-2019
Payment status: payment failed
Bank name: zaakpay pg reservation status: not booked
Transaction amount:385.0

Bank transaction...

An amount of 151 was debited from my account without my consent or otp through uber card payment. I want a refund for the same.in case a payment was needed that should have been possibly with my consent. After this payment there is a notification of 125rs outstanding payment. Which is practically invalid as all my payments are through cards or payments. I want the refund for 151 rs....

I have booked ticket on 26/01/2019 payment completed i have paid through sbi debit card and payment gateway is ZAAKPAY PG and due to some personal reason cancelled my ticket on 30/01/2019 & irctc says payment refunded in zkpy (Zaakpay) pg but not received in my bank account. Please resolve my problem as soon as possible. I dont have any account on zaakpay. So please request to you resolve my problem as soon as possible else I will have to...