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Zaakpay.com Complaints & Reviews

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Updated: Feb 14, 2024

Complaints 1445

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140

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1305

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Zaakpay.com reviews & complaints page 30

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Address: Thane, Maharashtra, 400612

I had booked tatkal train ticket on 21st jan 2019 from NDLS To MFP for the journey date 22nd jan 2019. At the time of booking amount has been debited but ticket has not been booked. As per irctc, ticket amount received by late and same has been refunded to zaakpay.

Transaction amount : rs.1310/-
Bank reference number:85215229021902629046680
Refund id (Irctc) : [protected]

Request refund amount as soon as possible.

Kindly do the needful

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B

bir bahadur tech solution

from Allahabad, Uttar Pradesh

Jan 31, 2019

Transaction id [protected]
irctc ticket not booked but amount deducted
so pls refund amount

M

Manoj sonavane

from Vadodara, Gujarat

Jan 31, 2019

Dear sir,
My exclusive card had been blocked by zaakpay,
I wants to unblocked my mobikwik exclusive card.
Card details are below:

[protected]
Name : Manoj sonwane

Mobikwik visa exclusive

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I had booked tatkal train ticket on 27th jan 2019 from kacheguda to madanapalle road for the journey date 28th jan 2019. At the time of booking amount has been debited but ticket has not been booked. As per irctc, ticket amount received by late and same has been refunded to zaakpay.

Transaction amount : rs.455/-
Bank reference number:[protected]
Refund id (Irctc) : [protected]

Request refund amount as soon as possible.

Kindly do the needful

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I have cancelled my tatkal waiting e-ticket.IRCTC is showing the status as refunded but amount is not reflecting in my account.please resolve this issue as soon as possible.the IRCTC is showing that it is refunded on 25th January but I have not got it till 29th . It is issue with your payment gateway.it is becoming troublesome to track this.please help me getting my money back.thank you

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Address: Visakhapatnam, Andhra Pradesh

Website: www.irctc.co.in

Sir i have booked tatkal train tickets but the
Tickets hasn't been booked and we're in wait list
Then i have cancelled the tickets. Irctc has
Already refunded the amount but payment has
Not been reflected to the bank. I have booked
Tickets using credit card. Please solve the issue
As soon as possible. Thank you.

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Address: Chennai, Tamil Nadu, 600096

I have booked tatkal ticket on 30th dec 2018.
It was cancelled due to unavailability of tickets by irctc. Status in irctc app shows it is refunded. But the same not reflected in my bank acc.
Please find the transaction related deltails below.

Date of cancellation of e-ticket/date of failure of e-ticket booking:01-jan-2019
Refund processing date:03-jan-2019
Refund amount:820.0
Refund reference no:zpe0fe80e4084
Payment option used : zaakpay pg

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A

abidrony

from Kolkata, West Bengal

Jan 29, 2019

I was booking a train ticket on irctc portal on dated 19.01.2019 and i had done a transaction though your gateway. Amount of rs. 640 debited my account but ticket was not booked.

amount refunded by irctc but not credited in bank acc - Comment #3336131 - Image #0

A

ARUNARANI G K M

from Chennai, Tamil Nadu

Jan 29, 2019

I have cancelled my railway ticket from zaakpay gateaway . Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr480 /-. My cancellation date is 20 Jan 2019. Please do needful as soon as possible.

amount refunded by irctc but not credited in bank acc - Comment #3336270 - Image #0

S

santosh.hsp

from Chandigarh, Chandigarh

Jan 30, 2019

I have booked my ticket through IRCTC dt[protected] but not refunded till date

Kindly resolved at the earliest.

V

Vipul447

from Allahabad, Uttar Pradesh

Jan 31, 2019

Hello sir 19/01/2019 ko aapko maine 1584 ka payment kiya h eska mujko kay benifit h pls detail me bataye.

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Address: 600006

— forwarded message —
From: radha krishnan
Date: mon, jan 28, 2019 at 12:10 pm
Subject: failed transaction payment not yet received.
To:

Sir,
The following payment not yet received by me so for. Kindly resolve the problem at the earliest.

Pnr number [protected]
Irctc transaction id [protected]
Amount of rs. 1065.00
Date of cancellation of e-ticket/date of failure of e-ticket booking:17-jan-2019
Refund processing date:18-jan-2019
Refund amount:1065.0
Refund reference no:zp57f787d0d7dea
Payment option used : zaakpay pg

Thanks & regards.
Radhakrisnnan. S

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Jan 30, 2019

Updated by [email protected] refund amount not yet credited.

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S

Sabita bhowmick

from Kolkata, West Bengal

Jan 30, 2019

My mobikwik Visa card is blok
Co by zaakpay so please active my card

irctc refund date:18.01.2019 - Comment #3337898 - Image #0

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Address: Visakhapatnam, Andhra Pradesh, 530011

Sir I have booked tatkal train tickets but the
tickets hasn't been booked and we're in wait list
then I have cancelled the tickets. Irctc has
already refunded the amount but payment has
not been reflected to the bank . I have booked
tickets using credit card. Please solve the issue
as soon as possible. Thank you.

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V

V1978v

from Mumbai, Maharashtra

Jan 29, 2019

Sir i vinod pandurang patil i have book train ticket. But ticket not book The Tranction fail. amount debited 2times on different saving account Please refund money in my bank account the first transaction state bank of india and second punjab national bank Both bank account debit Please needfully thanks,

amount refunded by irctc but not reflected to bank - Comment #3336004 - Image #0

S

Susantakumar Parida

from Sagar, Karnataka

Jan 29, 2019

I have booked a train ticket for[protected], due to personal reason I cancelled it on[protected], but didn't get the refund even after receiving mail from irctc with refund details.

S

siva kumark

from Coimbatore, Tamil Nadu

Jan 30, 2019

Iam booking for train booking funds debit for 13.01.2019 irctc app .
Bank account debit for same day.
PNR No: [protected]
Refund id: [protected]

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I have booked ticket in tatkal quota on 19 Jan 2019 but transaction is failed due to not seat avilable and payment completed i have paid through sbi and payment gateway is mobikwik irctc says payment refunded on 25 Jan 2019 in zaakpay pg but not received in my bank plz resolve this.
Transaction id: [protected]
Refund id: [protected]
Refund bank name: Zaakpay PG
Refund status: Amount credited to bank

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Jan 25, 2019

Updated by Jagatheesh K K Complaint not resolved

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P

Punya P Shetty

from Bengaluru, Karnataka

Jan 29, 2019

Unknown charges being cut from my debit card almost every alternate day without prior notice.

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Address: 232326

On 22.01.2019 I booked a train ticket of Rs.555.49 through Zaakpay PG. The ticket hasn't booked transaction failed but amount deduct. IRCTC has refunded the amount, but the amount hasn't credited in my account. The transaction ID is [protected] barelly to gandhidham travel date 25.01.2019.please refound my failed transaction amount..

Payment Mode : SBI debit card

AMOUNT : RS.555.49/-

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Hi
I deependra singh booked 2 tickets from IRCTC by zaakpay payment gateway
1 ) hwh to puri (12821)
Pnr no: [protected]
2) puri to hwh(18410)
Pnr no: [protected]
Amount to be refunded is 1270 and 1500
Current refund status says amount refunded to zaapak pg

I booked this ticket on 15/01/2019
And cancelled this ticket on 16/01/2019
But the amount has not been credited to my bank account o[censored]nion bank of India
I request you to refund money as soon as possible

Regards
Deependra singh

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Jan 26, 2019

Updated by Deependra Singh Kushwah Transaction I'd [protected]
Refund id [protected]

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D

Deependra Singh Kushwah

from Indore, Madhya Pradesh

Jan 28, 2019

Complaint still not solved...no refund credited to my bank account

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Address: 495001

Website: Zaakpay

Hello sir, i have book train tatkaal ticket on 23rd jan 2019 through IRCTC. Two times my amount was deducted but transaction was failed due to seat booking was full. Amount was deducted rs 415 each time. Still my total amount rs 830 was not refunded in my account. My transaction id is [protected] and [protected]. In message it is showing it is credited to my bank account but in real it is not credited in my bank account. Please resolve my problem soon and refund my account as soon as possible

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Address: Ghazipur, Uttar Pradesh, 232326

I have tried to book train ticket on 22/01/19 in general quota, booking id is [protected]. I made a payment through the gateway zaakpay but unfortunately due to waiting list transaction has failed but amount has been deducted from my account. So please refound deducted amount 555.49 credited in my account so please sort out my problem as soon as possible and make it refunded.

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Address: Visakhapatnam, Andhra Pradesh, 530032

Website: Zaakpay PG

I have tried to book train ticket on 21/01/19 in premium tatkal quota, booking id is[protected]. I made a payment through the gateway zaakpay but unfortunately due to waiting list transaction has failed but amount has been deducted from my account. After 3 days deducted amount hasn't credited in my account so please sort out my problem as soon as possible and make it refunded.

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Address: Firozabad, Uttar Pradesh, 283135

Website: Zaakpay

Sir I made a tatkal reservation in unchahar express on 20 Jan 2018 but due to some reason I cancelled my tatkal reservation but the amount 390 did not refund to my account and in refund status it say ur amount refunded to zaakpay pg bank plz sir refund my amount as soon as possible. And money 390 refunded to my account no [protected].
Ifsc. PSIB0021522
NAME. Tarun Mishra

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Jan 26, 2019

Updated by Tarun Mishra123 My complaint not resolved plzz refund my amount...

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Address: Ahmedabad, Gujarat, 382350

I had paid torrent power bill on january 02 and payment deducted from my bank of india account using your payment gateway.. Bill not paid and payment also deducted. So in that case i need refund my payment. My transaction id is zp57e7be0df2217. Kindly resolve my payment issue. Kindly contact me [protected] torrent power helpline suggested st me to contact gateway bank. So kindly resolve my issue and refund me as soon as possible

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Irctc refund has not been credited to my account but the status in irctc says it is refunded.
Ticket was not booked as it was failed but the amount got debited from my account

Transaction i'd: [protected].

Please refund the same if not done. Total amount is 466.47 and transaction has been made on 19 the jan 2019.

Contact number : [protected]

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Address: 713211

I was booking a train ticket on 08.01.2019 for the train coming on 10.01.2019 but could not succeed for no seats available transaction dropped. Details are here below:
Transaction id: [protected]
Booking date: 08.01.2019
Refund amount: 640.00
Bank reference no.: zp57eebe983d535
Refund status: amount credited to bank
Refund id: [protected]

Till date the amount not received in my bank account.

Please resolve.

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N

NGhosh76

from Ranchi, Jharkhand

Jan 21, 2019

Amount received and thanks as it was really quick.

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Hi Ranjith Kumar here today afternoon i have been book my ttravel tiket from hubbali to begampet but money as been deducted but ticket as been not booked, the transaction I'd is: [protected] it's a train ticket pls look in to this the status showing as bank pending as soon as possible clear the payment and my phone number is [protected] thanks...

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Address: Lohardaga, Jharkhand, 835305

I was booking ticket on 18 of january through indian railway current reservation but somehow when i was about to finisthe booking and thought my ticketis booked it show transaction failure and my money got deducted from my account but reservation was not made.
I contacted my bank they said you need to contact the third party bank because from our end payment was done instantly its pending from zaakpay
So please tell me how can i get my money back, is there any procedure?

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M

Mohith Sai Nag

from Palghat, Kerala

Jan 22, 2019

I tried booking tatkal ticket on 19 jan 2019. The amount was debited from my account. But the app shows "no response from the bank end" and obviously ticket was not booked. Do I get my money back, if yes, by when.

refund of my failed transaction - Comment #3331856 - Image #0

refund of my failed transaction - Comment #3331856 - Image #1

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I had booked ticket on january 20 & payment deducted from my cbi account using your payment gateway.. Ticket not booked and payment also deducted. So i need refund my payment. My transaction id is [protected]. I added screenshot of transaction id. Irctc helpline suggested to contact you so kindly resolve my issue and refund me as soon as possible...

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P

Pradnya Wasnik

from Vasai-Virar, Maharashtra

Jan 21, 2019

Transaction id : [protected]
Irctc refund of 1210.

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