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Updated: Feb 14, 2024
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Zaakpay.com reviews & complaints page 10

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A
Alok34
Apr 7, 2021
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Address: New Delhi

I was cancelled a Train ticket PNR No. [protected] on[protected] through Zaakpay gateway. Refund amount 1145. Refund processing on 30 March 2021, refund status shown on IRCTC refund amount credited to bank but about 12-13 days gone but refund amount not credited in my account.
Refund reference No. : ZP5be40989e0a84
Kindly refund my amount 1145 in my account as soon as possible.

Alok Pandey
Zaakpay.com customer support has been notified about the posted complaint.
Apr 09, 2021
Updated by Alok34 Please revert the status of the complaint
Apr 11, 2021
Updated by Alok34 Refund amount received... Thanks
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    V
    Vasanth1123
    Apr 3, 2021
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    Address: 186,maveripatty, Harur

    My American blue card block by Zaakpay.please unblock my card
    Zaakpay.com customer support has been notified about the posted complaint.
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      R
      Rajivkamboj
      Mar 30, 2021
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      Address: Fatehabad
      Website: Mobikwik

      सर जी मेरे खाते से पैसे काट लिए गए हैं । परंतु पैसे नहीं पहुंचे है और मै अपने पैसे वापिस पाना चाहता हूं।
      Zaakpay.com customer support has been notified about the posted complaint.
      Mar 30, 2021
      Updated by Rajivkamboj       sir mere account se paise kat gy hai but mobikwik mere se dobara mang raha hai. Kripya mere paise mobikwik mai jma kre ya mere account mai refund kare.
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        D
        Deepak Dhiman 9899
        Mar 30, 2021
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        Address: New delhi

        Please release my irctc refund of refund id [protected] date 22-3-21. its urgent required to me.
        Zaakpay.com customer support has been notified about the posted complaint.
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          M
          Mukil Meshak
          Mar 30, 2021
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          I tried to transfer my wallet amount to my bank account but it shows card was blocked by zaakpay.kindly help me
          Zaakpay.com customer support has been notified about the posted complaint.
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            R
            Ravi Kranthi
            Mar 23, 2021
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            Mobikwik payment transaction failed, amount deducted in my account
            Zaakpay.com customer support has been notified about the posted complaint.
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              S
              Selva kumar k
              Mar 23, 2021
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              Address: 5/210,5th block, 25'th st madhuravoyal chennai tamilnadu

              My MobiKwik debt card is not working. Show the massage card is blocked by zaakpay. Why showing this type of massage. . Some is working and some time the same is not working properly please solve the problem is blocked by you my MobiKwik debt card.
              Please solve my problem as soon as possible quickly I have money in my MobiKwik wallet to purchase something
              Selvakumar k
              gmail : [protected]@gmail.com
              Unblock my mobikwik card
              Zaakpay.com customer support has been notified about the posted complaint.
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                R
                Rabisatapathy
                Mar 23, 2021
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                Please unblock my blue card
                Zaakpay.com customer support has been notified about the posted complaint.
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                  S
                  SAM ENTERPRISES
                  Mar 22, 2021
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                  Address: Yogeshwari Appartment, 3rd floor, Flat no. 8, Erandwane

                  Refund not received.
                  Zaakpay.com customer support has been notified about the posted complaint.
                  Mar 22, 2021
                  Updated by SAM ENTERPRISES                   Refund not received

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                    N
                    Narendra.raut1509
                    Mar 22, 2021
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                    I have cancelled IRCTc ticket and refund process on 10 .03.2021but yet not receive the refund amount.They said contact on zaakpay customer care.

                    Please do the needful.

                    IRCTC refund not received Ref no ZP5ba7d1c50e4f6 and ZP92a6191a5017

                    Regards
                    Narendra Raut
                    [protected]
                    Zaakpay.com customer support has been notified about the posted complaint.
                    Mar 22, 2021
                    Updated by Narendra.raut1509                     refund
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                      S
                      somnathoraon
                      Mar 18, 2021
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                      Resolved

                      Address: Bhattanagar turipara stc road, Liluah howrah

                      Refund have not received yet
                      Mar 18, 2021
                      Complaint marked as Resolved 
                      I cancelled my ticket on 10/03/2021but refund money didn't credit to my bank account although irctc initiated refund money
                      Zaakpay.com customer support has been notified about the posted complaint.
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                      Mail received from irctc
                      Reply
                      Mail received from irctc
                      Reply
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                        T
                        Tangi Chalapathi
                        Mar 17, 2021
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                        Address: Srikakulam

                        Add cash myfab11 amount add not 300
                        Zaakpay.com customer support has been notified about the posted complaint.
                        Mar 17, 2021
                        Updated by Tangi Chalapathi                         Plz amount credits refund
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                          pravin_kodali
                          Mar 17, 2021
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                          I have not received 2 refund with below attached snapshot transaction and refund ID,
                          Zaakpay.com customer support has been notified about the posted complaint.
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                            J
                            Jeher141
                            Mar 13, 2021
                            Resolved
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                            Resolved

                            I have cancelled an IRCTC ticket on 14 Feb 2021 holding PNR [protected],
                            Cancellation id [protected],
                            Refund Reference No. ZP5baf653e3b089, Refund amout Rs. 395.00.But the amount is still not credited to my account.
                            I tried to contact them but got no response. Please help me on this
                            Mar 13, 2021
                            Complaint marked as Resolved 
                            Refund credited on 08.02.2021
                            Zaakpay.com customer support has been notified about the posted complaint.
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                              V
                              vew_2030
                              Mar 12, 2021
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                              Amount deducted from my account but not gone to others account.
                              Zaakpay.com customer support has been notified about the posted complaint.
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                                A
                                Arulprakash28
                                Mar 7, 2021
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                                My payzaap card is blocked unable to do any online transactions. The virtual payzaap debit card that i have is having issue with paying money to other apps. I am able to sned the money to the bank account but not load the money in any wallet or unable to do any transactions
                                Am getting "the transaction ia failed because your card is blocked by the zaakpay"
                                Please unblock my card

                                Thank you
                                Zaakpay.com customer support has been notified about the posted complaint.
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                                  M
                                  Mohamad ismail A
                                  from Musiri, Tamil Nadu
                                  Mar 5, 2021
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                                  I have booked an irctc train ticket on 12/02/2021 the money has been deducted but the ticket has not booked the amount of ticket is 2705 rupees its been 21 days
                                  So kindly refund the money

                                  The above transaction was successful from our end to the merchant https://api.zaakpay.com

                                  Merchant order no : ZP5bb1ef05aefd[protected] Successful transaction .

                                  Date :[protected]:24:40.087
                                  Amount : 2717.20
                                  Bank Ref. #: [protected]

                                  Website name : https://api.zaakpay.com

                                  You are advice to get in touch with the merchant for further services/ Refund.
                                  Zaakpay.com customer support has been notified about the posted complaint.
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                                    M
                                    Mohamad ismail A
                                    from Musiri, Tamil Nadu
                                    Mar 5, 2021
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                                    I have booked an irctc train ticket on 12/02/21
                                    The amount of rupees 2705 has been deducted.its been 21 days the didnt get refunded
                                    Zaakpay.com customer support has been notified about the posted complaint.
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                                      R
                                      Rohitshraddha
                                      from Ghumarwin, Himachal Pradesh
                                      Mar 2, 2021
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                                      With reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 695.0 has been processed as per below details:
                                      Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:21-Feb-2021
                                      Refund processing date:24-Feb-2021
                                      Refund amount:695.0
                                      Refund reference no:ZP5bb0b365fd434
                                      Payment Option used : Credit & Debit cards / Net Banking / Wallet (Powered by Zaakpay)

                                      Above mail I received from irctc. But still I have not received the amount despite it has been 6-7 days. Kindly give my money back as soon as possible .

                                      Thanks & Regards
                                      Rohit Gupta
                                      Zaakpay.com customer support has been notified about the posted complaint.
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                                        D
                                        Deepesh Asati
                                        from Ghumarwin, Himachal Pradesh
                                        Mar 1, 2021
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                                        Address: Badamalehra distt-chhatarpur m.p.

                                        I had cancelled two ticket from irctc 21fab and 24 fab 2021 but refund amount not credit to my saving a/c. So plz rectify my problem.
                                        Zaakpay.com customer support has been notified about the posted complaint.
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