Claimed

Zaakpay.com Complaints & Reviews

1
Last updated Feb 14, 2024
Complaints 1445
Resolved
138
Unresolved
1307
Quick Links
Statistics
Share
Contacts

File a complaint to Zaakpay.com

Having problems with Zaakpay.com?

File a complaint and get it resolved by Zaakpay.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Zaakpay.com
Customer Service Contacts

Zaakpay.com Phone Numbers

Phone
+91 11 3001 8008
747
379

Zaakpay.com Website

Zaakpay.com Head Office Address

8A, DDA Pocket 1, Sector 7 Dwarka
New Delhi
New Delhi District
Delhi
India
110075

Zaakpay.com reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dharmendrakumar yadav
from FAIZABAD, Uttar Pradesh
Oct 9, 2021
Report
Copy

My IRCTC ticket not booked but amount of RS; 2934.40/-

Address:DATTA KA PURWA NEAR, KAUSHALPURI COLONY, FAIZABAD, KAUSHALPURI COLONY, KAUSHALPURI COLONY

My IRCTC ticket not booked but amount of RS; 1467.20/- was deducted two time in my account - 09313(FESTVIL SPL) on 08/10/2021.

total deducted amount - 2934.40/-rs

However, it shows "pending from bank end" till now. I have used ZAAKPAY wallet to pay and payment was successful only but ticket not booked....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smyan Agarwal
Oct 5, 2021
Nov 10, 2021
This thread was updated on Nov 10, 2021
Report
Copy

Valorant Points not received

Address:Dont know exactly

I made a payment of INR 4000 and it took a bit time to process and it processed later and the amount has being deducted from the account. It's been a week contacting codashop payments. Please look into this matter and I want my valorant points as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MuthuSai
from Chennai, Tamil Nadu
Sep 30, 2021
Report
Copy

Got Scammed by ZaakPay

I had made a purchase for 1000 Valorant Points for ₹800 in order to buy the new battle pass from my Paytm account via UPI. The payment was completed according to PayTM and the money has been deducted accordingly. But then I have received an email saying that the transaction has failed. The ₹800 has been debited from my bank account, but I haven't received the 1000 Valorant Points and I have gotten an email saying the transaction has been...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Krishnq
Sep 30, 2021
Report
Copy

Valorant points not credited

Did not recieve valorant points, amount debited from my account, give my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aj311984
from Mumbai, Maharashtra
Sep 28, 2021
Report
Copy

Payment not

Address:Thane

[protected] ko mene tikit book kiya thaa par tikit book huaa nahi par paise kat gai. Aur abhi kal paise mujhe nahi mile hai please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akibak
from Ratnagiri, Maharashtra
Sep 27, 2021
Report
Copy

Transaction failure

Hi
I have don't transaction on 19 sep 2021 on irctc I have not got my refund back .my transaction Id is [protected].
Thank u...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sanjeevdoh
Sep 25, 2021
Report
Copy

Return Rupees

Dear sir,
Maine 17 sept. Ko irctc ke through ticket book kiya tha. Ticket book nhi hua but payment failed ho gya
Transaction ID [protected]
Transaction Pay ₹1470.89
Plz help me sir
Kafi pareshaan ho
Plz help me.
Thank you❤...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My MobiKwik American Express Credit card is not working. Show the massage card is blocked by Zaakpay. Why showing this type of massage. .Please solve the problem and unblock my MobiKwik American Express Credit card
Please solve my problem as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Shirdi , MH

I booked my ticket from irctc on 13/09/21 . But ticket is not booked and amount is deducted. Transaction ID No-[protected]. Please refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KaavyaJaganath1
Sep 21, 2021
Report
Copy

Got scammed my Zaakpay

I paid rs 799 on September 5 through Google pay to Zaakpay. The money has been debited from my account but I did not get my pass. On asking for a refund from the game support they informed that they haven't received the money at all.
I got a link from Zaakpay on my google pay app and I paid 799 but the link got expired. Now the money has been sent to Zaakpay and I haven't been able to get a refund. I have even sent a mail to their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
coffeepants
from Kolkata, West Bengal
Sep 17, 2021
Report
Copy

Did not receive my vp

So i bought vp on 13th sept, 2021 through via upi option. the transaction was completed after 24 hours as it was stuck in processing. the amount was debited from my bank account pls help. It was for 3650 vp which cost Rs 2, 700. I need a refund or my vp asap...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nitish R
Sep 16, 2021
Report
Copy

Got scammed

Website:Zaakpay.com

I paid 800rs to buy valorant points, zaakpay requested 800rs through google pay and the payment has successfully been completed. But i still have'nt received my points . this company is a ### scam and i demand the CYBER CRIME police to lock these ### This has apparently happened to multiple users just scrolling down this site itself . whoever scammed me, i hope your wife has a miscarriage...
+1 photos
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
S
souldark482
from Delhi, Delhi
Sep 16, 2021
Report
Copy

Refund for wrongly paid amount

Dear Sir/Mam,
When I was trying to purchase 1000 valorant points from valorant and got redirected to zaakpay where I typed in my google pay UPI ID i.e [protected]@oksbi. After a few seconds I received pop up in google pay app for money requested from zaakpay and instead of accepting that request i paid an amount to zaakpay.
Amount Paid - 800rs
Transaction Time : Sep 12, 9:57 AM
UPI Transaction ID :[protected]...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
A
Adarshb1724
from Mumbai, Maharashtra
Sep 15, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
Report
Copy

Zaakpay Refund Request

Address:New Delhi, Bangalore
Website:zaakpay.com

Its been almost a month since i filed a complaint on THIS WEBSITE, zaakpay did reply me with saying that they needed my number. i paid Rs 3198 to buy valorant points to buy gun skin and the transaction was successful from the bank the riot did not receive any cash. we got scammed by zaakpay who took our money and now they are not refunding the money. cannot believe why would riot go for such ### payment gateway company. just like me there...
+1 photos
Helpful
7 other people found this review helpful
7 found this helpful
1 Comment
Report
Copy
I bought valorant points worth ₹800 but didn’t received the valo points. Please give me refund or give me valorant points....
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
A
Alen Abraham
Sep 14, 2021
Report
Copy

Valorant game payment

Address:airoli, navi mubai
Website:zaakpay.com

Sir i have paid the amount for 2050 valorant points manually, i did'nt knew about the notification in gpay. So what should i do now?
will i get a refund or
will i get the points??
anything would do.
please help......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
ClumsyGamer
from Thane, Maharashtra
Sep 13, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
Report
Copy

Did not receive my Valorant points

I wanted to buy the battle pass for ₹800 for Valorant game. but I did not receive my Valorant points and the transaction is successful on my Paytm app. I want full refund or else transfer the Valorant points to my account...
+1 photos
Helpful
9 other people found this review helpful
9 found this helpful
Write a comment
Report
Copy
M
Mad888
from Surat, Gujarat
Sep 13, 2021
Report
Copy

Refund status

Address:Surat

I had booked tkt 17 agust from irctc app for 18 agust.tkt was not conformed.and irctc refund my payment to zaakpay gateway.but zaakpay still not refund my payment in my bank account....
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
Address:7A,HIRAPUR PARK MARKET,, NEAR HATIA MORE,, NEAR SWAMI VIVEKANANDA CHOWK

Its been 10 days and i didnt recieve my refund yet as i have tried to purchase valorant points and the payment was succesful but the trancaton didnt went through and i also requested for a refund but its been 10 days and i didnt got any response.
Please see to this matter as soon as possible....
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
D
Debmalya_Dasgupta002
Sep 12, 2021
Sep 14, 2021
This thread was updated on Sep 14, 2021
Report
Copy

Wanted a Refund for the good that I want to purchase from Riot Games through Zaakpay's system of Riot Games

Yesterday I went for purchase of valorant battlepass of a game name valorant of Riot games worth 800 rupees by purchasing the valorant points as valorant has take payment through your system. As you can see I have paid the amount 800 rupees and the payment is successful but it didn't reach to valorant. After talking with their support system they told me the payment is reach to you successfully but not reach to valorant due to some technical...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy