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Zaakpay.com
Zaakpay
Customer satisfaction rating: 10%
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Zaakpay.com Customer Care

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8A, DDA Pocket 1, Sector 7 Dwarka
New Delhi
New Delhi District
Delhi
India - 110075

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https://www.zaakpay.com/contactus

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My railway ticket cancelled successfully and refund against pnr number [protected] /irctc transaction id [protected],...
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Made online payment at https://www.stayathome.co.in/, transaction got failed but amount deducted from bank.

Please refund the amount

Have attached the transaction details as well.
money deducted and transaction was failed
Jun 12, 2020

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    I am buying a product from stayathome.com
    The site redirected me to zaak pay from this my balance has been debited
    Jun 12, 2020

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      During payment of a electricity bill it was debited from my account to zaak payment
      To acc id:00230906
      On 14/5/2020
      Time.10:27
      Please refund amount 1706
      Jun 11, 2020

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        I'm cancel my railway track pnr number is [protected] not refund amount my bank account please refund my amount
        Jun 11, 2020

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          I will pay rs.291/- for purchase of headphone on 22/05/2020. Order placing no 17810827. But as on today l don't have headphone.
          Jun 04, 2020

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            I have booked train ticket on 5 mar 2020 payment completed. I have paid through axis bank internet banking and payment gateway is mobikwik and due to lockdown cancelled my ticket on 17 may 2020 auto my irctc & irctc says payment refunded on 18 may 2020 in zkpy (Zaakpay) payment getway but not received in my bank account. Please resolve my problem asap (As soon as possible). If i pay through net banking so why you refund zaakpay. I don’t know about that and i don’t have any account on zaakpay. So please i request to you resolved my problem as soon as possible.

            Mobile no. : [protected]

            Transaction id : [protected]

            Pnr no. [protected]

            Cancellation/refund id: [protected]

            Refund amount : 6080.00

            Refund details : amount credited to bank with reference no. Zp5a01ecb124d4a

            Refund date :[protected]

            Refund bank name: zkpay
            Jun 04, 2020

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              On 7th may 2020 i used zaakpay which is prompted by society web site only. I have transfered rs. 2995.48 from my hdfc account to saraswat bank ifsc code srcb0000247. Now both the banks are blaming zaakpay and kindly credit back that money to my account.
              Jun 03, 2020

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                Due to lockdown my railway ticket pnr no-[protected] for journey dated 25/05/2020 was automatically cancelled for which refund order for rs 5395 bearing reference no-zp59d04f5cfd174 refund processing dated 30/05/2020 was sent to you but refund is not sent to be credited in to my account after a long time. Please take urgent action to refund. (Vinaya kumar ojha)
                Mobile - [protected], senior public prosecutor, cbi, acb, new delhi
                Jun 01, 2020

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                  Dear concern,

                  Transaction id of irctc refund [protected] pnr no. [protected]
                  It's almost 10 days...
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                  [Resolved]

                  Dear sir
                  On 17th may 2020 irctc refund my 4 tickets but till today i did not receive my refund. Why and when it will be received by me.
                  About refund from IRCTC
                  About refund from IRCTC
                  Jun 13, 2020
                  Complaint marked as Resolved 
                  May 31, 2020

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                    I mr. Uday dessai, residing at margao-goa. I had taken loan from bajaj finance in the month of september-2020, my cheques...
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                    Sir i m book train ticket is not canfram seat cut my amount transaction id number is [protected] transaction date 18 may 2020 please refund my money
                    May 29, 2020

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                      My transaction was failed for IRCTC ticket booking on 12/05/2020. But amount deducted from bank.
                      After connecting IRCTC they said amount was refunded on 16/05/2020. But I have not got the refund amount. Kindly refund.
                      Amount Refund for Railway ticket
                      May 26, 2020

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                        Hi team,
                        I have booked ticket on irctc app using zaakpay payment gateway.
                        The ticket is automatically cancelled yet the refund is not credited to my amout
                        Please check and help me on to the same.
                        Please note i have checked from my end.
                        Found that the payment has been refunded to zaakpay pg bank.
                        But it hasn't been credited to my amount from zaakpay.
                        The transaction details are as follows:-
                        Refund processing date:16-may-2020
                        Refund amount:2840.0
                        Refund reference no:zp59bfc5b132ec3
                        Payment option used : credit & debit cards / net banking / wallet (Powered by zaakpay)
                        May 25, 2020

                        Complaint Status

                        Zaakpay.com customer support has been notified about the posted complaint.
                        Plz refund details check and confirm
                        Rajchetna's [Complaint's author] reply, May 27, 2020
                        Refund amount not credited in bank account
                        Rajchetna's [Complaint's author] reply, May 27, 2020
                        Checked my bank account, no such refund in my account
                        Rajchetna's [Complaint's author] reply, May 28, 2020
                        Pls help and reply
                        Rajchetna's [Complaint's author] reply, May 28, 2020
                        I want my money, check how much, you don't understand?
                        Rajchetna's [Complaint's author] reply, May 29, 2020
                        What happened? Why did the team understand what was ahead of you?
                        Rajchetna's [Complaint's author] reply, Jun 1, 2020
                        Reply anyone
                        Rajchetna's [Complaint's author] reply, Jun 1, 2020
                        Please reply
                        Rajchetna's [Complaint's author] reply, Jun 1, 2020
                        Please reply
                        Rajchetna's [Complaint's author] reply, Jun 1, 2020
                        Pls check reply
                        Rajchetna's [Complaint's author] reply, Jun 1, 2020
                        Pls check reply?
                        Rajchetna's [Complaint's author] reply, Jun 15, 2020
                        Reply urgently
                        Rajchetna's [Complaint's author] reply, Jun 16, 2020
                        Reply urgently
                        Please reply urgently

                        Rajchetna's [Complaint's author] reply, Jun 1, 2020
                        Pls check reply
                        Rajchetna's [Complaint's author] reply, Jun 3, 2020
                        Jawab do?
                        Rajchetna's [Complaint's author] reply, Jun 5, 2020
                        Jawab do
                        Take quick action and refund our money to us immediately. The railway said you have money. Asked the bank. The bank said, you have money and get a quick refund. This is not the time to sleep. Do the work

                        Rajchetna's [Complaint's author] reply, Jun 6, 2020
                        Jawab do..?
                        Rajchetna's [Complaint's author] reply, Jun 8, 2020
                        Reply customer service?
                        Rajchetna's [Complaint's author] reply, Jun 8, 2020
                        Reply
                        Rajchetna's [Complaint's author] reply, Jun 8, 2020
                        Reply
                        Rajchetna's [Complaint's author] reply, Jun 8, 2020
                        Reply
                        Rajchetna's [Complaint's author] reply, Jun 11, 2020
                        Reply
                        Rajchetna's [Complaint's author] reply, Jun 12, 2020
                        Reply
                        Rajchetna's [Complaint's author] reply, Jun 14, 2020
                        Reply
                        Rajchetna's [Complaint's author] reply, Jun 15, 2020
                        Reply urgently
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                        Please reply urgently

                        Rajchetna's [Complaint's author] reply, Jun 18, 2020
                        Reply de.
                        Rajchetna's [Complaint's author] reply, Jun 19, 2020
                        Reply dena
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                          Dear team,

                          I have booked journey ticket on irctc web portal and amount done by zaakpay payment gateway. Due...
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                          Dear sir/mam,
                          I have booked my train ticket through zaakpay, and due to corona my train was cancelled on 2-may-2020, and irctc refunded train ticket on 16-may-2020 and zaakpay reference no. Zp59c110087d907 and refund amount is inr 2740 and also cancellation charge also 190 and reference no. Zp59c110087d907 but till date my train refund amount not received in bank account so i request u to please refund my amount in bank

                          Regards
                          Virender kumar
                          May 19, 2020

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                            I have booked ticket on 6 mar 2020 payment completed i have paid through hdfc internet banking and payment gateway is mobikwik...
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                            Hi team,
                            I have booked ticket on irctc app using zaakpay payment gateway.
                            The ticket is automatically cancelled...
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                            Kindly refer to PNR [protected] & [protected] for which amount of Rs 1730 & Rs 2320 respectively was not credited to my bank account. Kindly do the needful.
                            Cancellation reference:[protected] for PNR
                            [protected] and cancellation ref [protected] for PNR [protected]
                            Irctc sent to bank ref no [protected]
                            Regards,
                            R Nandi Vardhan
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