Zaakpay.com Complaints & Reviews

Iam paid loan front due amount through zaakpay. Zp8e7d7b2bb464. But not recieved loan front. On 25 august 2019. But loan front i'd 652266 not recieved. Iam payment done through syndicate bank net banking. Please solve my issue.
Txn. Id :[protected]
Cc avenue:4632800
Order no:zp8e7d7b2bb464
Amount :9143.98
15 days onwards over due charges are applied

Date of journey:19/08/2019 PNR :[protected]:Trans id:[protected]
Date of Journey: 02/09/2019 PNR:[protected] transid:[protected]

Phone number:[protected]

We have booked tickets for the above dates and the tickets didn't get confirmed so got canceled, but still, we haven't received the amount still now.

But refund status is showing as refunded.

Kindly please verify and deposit the amount to the respective account.

Refun id: 19/08/2018 [protected]

Refund id:02/09/2019: [protected]

Sir myself roshan singh state that i did trn on 06 aug 19 to add money in dream11 via mobikwik number [protected] of rs 20000 and rs 10000 and from one trn from mobikwik number [protected] to add in dream11 on 22 aug 19 of rs 22500. All three trns were unsuccessful and showing in indusind credit card statement that merchant has claimed. Plz request check and refund plz. Plz do needful sir. It is big amount plz solve my problem. I have submitted dispute form against this trns also. Plz let me know where is my amount.

Thanx
Roshan singh
Mumbai
[protected]
[protected]@gmail.com

I have order through online to purchase for one stereo and four speaker with woofer and base (Home theatre) and payment made through net banking (Iob, chennai), but till date not received the product or not refund my money. Please let me the vendor address also to file in cyber department. If you would not reply, i will go to consumer court.
My phone number is [protected] somasundaram g.

Dear Sir/Madam,
Please note that, I tried to book ticket twice (on 17/98/2019 & 19/08/2019)as stated below from yesvantpur In(YPR) to Howrah(HWH) by Duronto Ex(12246) but in both the cases money (Rs 2442.78 in each case) was deducted but ticket was not booked. Request you kindly to arrange for refund of the full amount (Rs 4885.56) at the earliest please.
17/08/2019 ref no[protected]
19/08/2019 ref no[protected].

With regards,
Pranab

Sir,
I tried to book rail ticket from yesvantpur in (Ypr) to howrah (Hwh) by duronto ex (12246) through irctc rail connect app. On 17.08.2019 but ticket was not booked & amount rs 2442.78 was deducted from my account.
The details follows below.
Transaction id[protected]
Kindly arrange to refund the amount to my bank account at the earliest....

Money debited from my account for uber eats order and order failed but still money has not credited to my account it's more than 3 months. The money is stuck with zaak epayment gateway i want my money back.
It's very unfortunate that since 19 april the zaak payment gateway hasn't refunded my hard earned money kindly refund me my hard earned money as early as possible.

I booked tatkal ticket in irctc and payment mode is through paytm. To my surprise amount got deducted two times and when i checked the transactions, one is with irctc and the second one it is with zaak epayment services. I'm not getting how amount got debited two times. I need refund of my amount from zaak epayment services. Transaction id :s82275885

On8th august i had an booking for the railway ticket and an amount of 385.47 rupees was deducted from my account and has been not refunded back and it has been a week further you people are not going to refund i will make an legal action so please do the needful as soon as possible you guys are giving an bad response to the persons sending the mess

Transaction ID: [protected]
SECUNDERABAD JN ( SC) VISAKHAPATNAM ( VSKP)
Transaction Date: 2 Aug 2019
Transaction Amount: 1765.98
Payment Status: Amount Received From Bank
Failure Reason: PASSENGER NOT IN SAME COACH
Train Name: VSKP DURONTO EX
Train Number: 22204
Boarding Station: SECUNDERABAD JN (SC)
Date of Boarding: 12
Quota: GENERAL (GN)
Class: THIRD AC (3A)
No. of Adults: 2
No. of Children: 0
Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Zaakpay)
Refund ID: [protected]
Refund Status: Amount Credited To Bank With Reference No. ZP58f238b42e5c4
Refund amount: 1765.98
Bank Reference Id: ZP58f238b42e5c4

Transaction alert for your State Bank of India Debit Card

donotreply.[protected]@sbi.co.in
Aug 2, 2019, 11:40 AM (12 days ago)

to me


Thank you for using your SBI Debit Card 559XX3151 for a purchase worth Rs1765.98 on POS 38RR[protected] at IRCTC txn# 069400.If not done by you, forward this email from email id registered with SBI to [protected]@sbi.co.in to block your card. You may also call[protected]

Transaction id: [protected]
Secunderabad jn (Sc) visakhapatnam (Vskp)
Transaction date: 2 aug 2019
Transaction amount: 1765.98
Payment status: amount received from bank
Failure reason: passenger not in same coach
Train name: vskp duronto ex
Train number: 22204
Boarding station: secunderabad jn (Sc)
Date of boarding: 12
Quota: general (Gn)
Class: third ac (3a)
No. Of adults: 2
No. Of children: 0
Bank name: credit & debit cards / net banking / wallet (Powered by zaakpay)
Refund id: [protected]
Refund status: amount credited to bank with reference no. Zp58f238b42e5c4
Refund amount: 1765.98
Bank reference id: zp58f238b42e5c4

Amount not received till date kindly provide the details

I have canceled my irctc ticket on the 7th due to bad weather in vadodara. Details are attached in a screenshot.

I am still waiting for my irctc refund through zaakpay, even though other tickets i canceled (Which were paid through other methods) have all already been refunded.

There is also no way to reach zaakpay's website or customer care. This is very wrong, to take people's money, keep it for unauthorized periods of time and not be reachable by your stated website or any customer care number.

Please return my refund money as i am in urgent need.

R/sir,
I have try to book my train ticket through net banking via using your site. But unfortunately it was failed due to i deny when it's shows seats will available in different coaches.
When deny by me ticket amt. Rs.5310.98/- deducted to my account. I was also contact irctc care, they said that without him 7 working amount refund in your account.
Booking dt.30.07.2019
Transaction id/refund id-[protected]
Irctc already refund the amount, but no amount credited in my account.
This is for your kind information and necessary action please.
Thanks.

I paid rs.500/- to daily ninja on 4 aug 2019, ref id $108641. But the amount is not credited to vendor - daily ninja, so i paid again rs.531 it was credited to vendor. So please check the status and return the amount to me. I made this is a first payment through my net banking. I was waiting, for the refund. But till now the refund is not reflected in my account. So i am writing the complaint.

I booked a ticket on irctc via debit card (Of axis bank) powered by zaakpay on the 29th of july. The ticket could not be booked as it pending from bank end but money from my bank account had been debited, i was waiting as i thought it would automatically be refunded but it's been over a a week but that has not happened. I will attach a photo which carries the relevant details, kindly look into the matter and refund the money.

I was trying to book ticket through irctc, the amount got deducted through netbanking but the ticket was not booked.
I had selected mobikwik payment gateway and as per bank inquiry the amount has been sent to mobikwik payment gateway
But irctc did not get that amount from mobikwik. Bank has given prn - zp58ef4d44057e3 which is successfully transfered amount 1502.78
To mobikwik. Please initiate my refund corresponding to mention prn.
Pfb message in my statement:-
Inb/[protected]/zaak epayment services
Pvt. Ltd./

Hi,
I've booked train tickets on 2 august,
But due to unavailability of seats the ticket booking is stopped and they deducted money from my account and when i contacted the irctc they told they have already refunded the amount to the bank
The bank name is zaakpay, till now i didn't received any refund to my iob bank account, so pls refund the amount.
I've attached the image regarding the irctc refund status

I have booked two train ticket in irtctc through idbi netbanking through gateway zaakpay on 02.06.2019.
Id.[protected]
[protected]
Further i cancelled the tickets on 04.7.2019. Irctc has refunded the amount with transaction id. [protected] and id [protected].
However the refunded amount has not been credited my idbi account till date.
Bank told that it is pending with your gateway.
Pls do the needful at the earliest.

Hi,
A irctc ticket has been cancelled by them on '15 jul 2019' due to seat unavailability, and the irctc has also refunded back the refund amount through `zaakpay pg`. The payment was made by me to book the tickets was through sbi mobbile banking, which means i will be getting refunded on the same. But it has been a while i didn't receive back by money.
I am attaching the screenshot of the ticket, and would expect you to consider this as urgent and take actions asap.

Amount of transaction - 10000 rs.
Date - 24th july
Bank name - sbi
Transaction id - igagqttyy2
Reference no.[protected]
Website name - www.onlinesbi.com
Email - [protected]@gmail.com
Name - nishant gaurav

I paid 10000 rs to zupee through internet banking sbi. It went through your company. Now it is not reflecting in my zupee. Where is my money i am really tensed. Plzz help.

The bank confirmed that the money is with you. Plzzz refund it.