Zaakpay.com Complaints & Reviews

Sir, i booked railway ticket on[protected] but the ticket was not booked but the payment was made from the bank. I got a message that my payment will re refunded. Irctc returnes the amount of rs.4777.45/- to your bank. Please refund the money to my vijaya bank account though with i made the payment.
My name is binny mathew.
My contact number is [protected]
My email: [protected]@gmail.com
My vijaya bank account number...

Dear sir,
I had not get refund of my irctc ticket.
It shows refund id. But no money back to the account please help me.

I trust zaakpay, but we're the refunded has been gone.

I want a trustworthy answer for it help us.
Please contact me.
It made lose of money before also.

Please, i request you to please coordinate and help me to get my money into the account.
br...

I payment online for tirupati darshan tickit 6 pic and payment online my bank account and debited amount rs. 2669/- but i dont receive any tickit.
But sent me mail id

Hey prosenjit dey,

You did not complete your purchase of rs 2669.0 for payment for tirupati special darshan ticket booking. You can finish your payment by clicking the below link and selecting the preferred payment mode of your choice....

I have made an online purchase of rs 175 from practice mock site for purchase of online mock tests of niacl ao on 16.12.2018. My account was debited but transaction was failed. The transaction was made through debit card of canara bank. Kindly look into the matter at urgent and refund my money as early as possible. My email id is [protected]@gmail.com...

Dear sir,
I had not get refund of my irctc ticket.
It shows refund id. But no money back to the account please help me.

I trust zaakpay, but we're the refunded has been gone.

I want a trustworthy answer for it help us .
PLEASE Contact me.
It made lose of money before also.

Please, I request you to please coordinate and help me to get my money into the account.br...

I was bookd a ticket irctc, payment gateway from zaakpay.com
When i cancelled that ticket that i didnot get money in my account irctc showing money refunded,
Train name - shm tvc express, pnr=[protected]
Refund amount-2040,
Transaction date-8dec2018,
Canceletion refund id-[protected]
Refund date-9 dec 2018
Transaction id-[protected]...

I booked ticket on 11.12.2018 throgh irctc. Transaction by mobikwik and money debited my sbi account. When i checked my bank account money not refunded. I check irctc app. Then i noticed irctc refunded to the amount to zaakpay bank. Please refund the amount to my account [protected], ifsc code sbin0022044. Kindly solve the issue.

Thank you
Anjaneyulu...

I book my train tickets from irctc using the zaakpay. Later on i cancelled the tickets. After that i got mail from irctc that amount as refund to zaakpay. But from zaakpay i didn't receive the amount from last 4 days am waiting to get the amount. Plz do the needful with asap. I believe irctc will work on this nd the same time zaakpay need to address this with very technical requirements to full fill my compliant with out fail....

Dear team,

I haven't received the refund against cancellation of ticket. Irctc confirmed that they have refunded the amount but the same is stuck at your gateway.

Pnr:-[protected]
Ticket cancellation date :- 5/12/18
Amount - rs 905
Ref id - [protected]

Contact [protected]
Email ca. [protected]@gmail.com...

I have booked rly. Ticket on 07.12.18 through irctc. Portal i have paid through icici debit card. Due to some reason my rly ticketc cancelled on 07.12.18 irctc portal says payment is refunded on 10.12.2018 through zaakpay. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 10.12.18
Refund amt 660/-
Phone...

I have booked rly. Ticket on 07.12.18 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 07.12.18 irctc portal says payment is refunded on 10.12.2018 through zaakpay. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 10.12.18
Refund amt 660/-
Phone...

07/12/2018. I booked a ticket through irctc rail connect app. The payment has proceed upto otp verification through zaak payment and after that process automatically cancelled and ticket was not booked.
So there is no booking takes place but amount deducted from my net banking. Please help me out from this and how to i get my refund. Pls note next time don't use zaakpay.com....

Dear zaakpay pg,

I have booked by ticket on 19th nov -2018 details are as follows:

1). From sujangarh to guwahati
Date :- 20-nov-2018.
Pnr :- [protected]
Booked amount:- 2460/-

Still haven't received the cancellation amount in my account, almost past 17 days after cancellation.

Please look in to this case as on priority.

Thanks& regards
Sitaram...

Dear sir please solve this matter
Dear customer,

Please contact your bankers for confirmation with the given details.

Pnr: [protected] transaction id: [protected]

S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 1015.0 refunded [protected] 29-nov-2018 success refund for cancellation zp8c5e9b79f912...

I cancelled my IRCTC train ticket on
20 November 2018.

TRANSACTION ID [protected]

PNR NO - [protected]

BHOPAL TO CSTM (AMRITSAR EXP.)

IRCTC portal shows Refund ID [protected] for the refund amount
Rs. 1065/-.

BANK : ZAAKPAY PG

Rs 1065/- is still not credited in my bank account as shown in the attachment. Which lies with zaakpay...

Dear zaakpay pg,

I have booked by ticket on 19th nov -2018 details are as follows:

1). From thane to raichur
Date :- 23-nov-2018.
Pnr :- [protected]
Booked amount:- 360/-

2). From raichur to kalyan.
Date :- 24-nov-2018.
Pnr:- [protected]
Booked amount:- 355/-

Still haven't received the cancellation amount in my account, almost past 7...

I have booked ticket in tatkal quotal on 24 nov 2018 through zaakpay as the payment gateway but transaction is failed due to not seat available and amount credited from my account but receiver did not receive the payment. I waited for one week to get my money back but till today there is no messages from your company. Hope this issule will get resolved soon. Waiting for your reply....

Dear sir,
On 22nd june we had made a payment of rs 8176.2 from axis bank debit card at st andrew's college for admission purpose using zaak epayment services as the payment gateway. The amount got debited from the bank account but the receiver did not receive the payment. Hope this issue gets resolved soon. Waiting for your reply.

Regards,
Rajesh correia...

I have cancelled my two e-railway ticket through irctc website through zaakpay.. The status in irctc show refunded. Irctc has transfered the money to zaakpay pg. But it has not been credited in my account. It has been eight days. Rs.910 is to be refunded.
Date of booking:-21/11/18.
1. Pnr-[protected] from raipur to bishrampur - amount refunded-455
2. Pnr-[protected] from bishrampur to raipur - amount refunded-455...

Hi,

I booked a ticket on IRCTC (detail given below). Later on, I cancelled the tickets. Post 3-4 days, I checked that I did not get refund in my bank account. When I called IRCTC, they mentioned that the money has been credited to Zaakpay PG. I want Zaakpay to credit the amount to my bank account/debit card.

Transaction date: 18/10/2018
Transaction ID: [protected]
PNR no: [protected]
PBR...