Zaakpay.com Complaints & Reviews

Address: Papum Pare, Arunachal Pradesh, 791110

Sir, i booked railway ticket on[protected] but the ticket was not booked but the payment was made from the bank. I got a message that my payment will re refunded. Irctc returnes the amount of rs.4777.45/- to your bank. Please refund the money to my vijaya bank account though with i made the payment.
My name is binny mathew.
My contact number is [protected]
My email: [protected]@gmail.com
My vijaya bank account number is
[protected]
Ifsc code is vijb0008804
Bank is located at naharlagun, arunachal pradesh
Pin code is 791110

Kindly refund the amount at your earliest please.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Dec 26, 2018

Updated by binnynlg Sir, sorry to inform you that my problem is not yet resolved. My money is not refunded yet. Please look into the matter.
Transaction ID / Refund ID : [protected]

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P

pratik bhaisare

from Nagpur, Maharashtra

Dec 24, 2018

I Payment Rs. 90.77 Dated 17/12/2018 for Uber Car, My Payment has Been Successful to "ECOM PUR/Zaak Epayment/Mumbai/" But Uber Payment not Done. Please Refund My Payment my Debit Card.

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Dear sir,
I had not get refund of my irctc ticket.
It shows refund id. But no money back to the account please help me.

I trust zaakpay, but we're the refunded has been gone.

I want a trustworthy answer for it help us.
Please contact me.
It made lose of money before also.

Please, i request you to please coordinate and help me to get my money into the account.

Please
Thanking you...
Transaction id:[protected]
Transaction date:8 dec 2018.

Please
Thanking you...

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Address: Howrah, West Bengal, 711411

I payment online for tirupati darshan tickit 6 pic and payment online my bank account and debited amount rs. 2669/- but i dont receive any tickit.
But sent me mail id

Hey prosenjit dey,

You did not complete your purchase of rs 2669.0 for payment for tirupati special darshan ticket booking. You can finish your payment by clicking the below link and selecting the preferred payment mode of your choice. It’s waiting for your return!
Please chek it

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P

PPavan

from Attur, Tamil Nadu

Dec 24, 2018

I am reservation train ticket cancelled but my a/c amt debited so please transfer my amount rs. 1710*2=3420/-

payment status - Comment #3305649 - Image #0

payment status - Comment #3305649 - Image #1

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PPavan's reply, Dec 22, 2018

Reply me

PPavan's reply, Dec 22, 2018

Mdu to Ad train on journey 23-12-2018
Refund amt send me My a/c

PPavan's reply, Dec 22, 2018

Please i request urgent

PPavan's reply, Dec 22, 2018

Sir solve my problem

PPavan's reply, Dec 22, 2018

Not resolved

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Address: Chandigarh, Punjab, 160023

I have made an online purchase of rs 175 from practice mock site for purchase of online mock tests of niacl ao on 16.12.2018. My account was debited but transaction was failed. The transaction was made through debit card of canara bank. Kindly look into the matter at urgent and refund my money as early as possible. My email id is [protected]@gmail.com

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Kalyan889

from Hyderabad, Telangana

Dec 21, 2018

Money debited but repayment was not successful

regarding transaction of rs.175 on 16.12.18 - Comment #3304102 - Image #0

regarding transaction of rs.175 on 16.12.18 - Comment #3304102 - Image #1

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R

Rohit chy

from Borsad, Gujarat

Dec 21, 2018

Dear sir,
I have cancelled a ticket on 11th dec but didn't receive any refund till date it is shown that it has been refunded . Please transfer refund amount to my account

regarding transaction of rs.175 on 16.12.18 - Comment #3304136 - Image #0

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Dear sir,
I had not get refund of my irctc ticket.
It shows refund id. But no money back to the account please help me.

I trust zaakpay, but we're the refunded has been gone.

I want a trustworthy answer for it help us .
PLEASE Contact me.
It made lose of money before also.

Please, I request you to please coordinate and help me to get my money into the account.

Please
Thanking you

Dec 19, 2018

Complaint marked as Resolved

It is done but it takes time to refund.

Zaakpay.com customer support has been notified about the posted complaint.

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Address: 712403

Website: IRCTC.CO.IN

I was bookd a ticket irctc, payment gateway from zaakpay.com
When i cancelled that ticket that i didnot get money in my account irctc showing money refunded,
Train name - shm tvc express, pnr=[protected]
Refund amount-2040,
Transaction date-8dec2018,
Canceletion refund id-[protected]
Refund date-9 dec 2018
Transaction id-[protected]

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S

suhelk

from Bengaluru, Karnataka

Dec 17, 2018

I have tried paying the trough zaakpay but the amount deducted from my bank account but the payment not happened
Please share my payment details which is not happened to my mail id

irctc cancel ticket money not refund - Comment #3300669 - Image #0

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I booked ticket on 11.12.2018 throgh irctc. Transaction by mobikwik and money debited my sbi account. When i checked my bank account money not refunded. I check irctc app. Then i noticed irctc refunded to the amount to zaakpay bank. Please refund the amount to my account [protected], ifsc code sbin0022044. Kindly solve the issue.

Thank you
Anjaneyulu

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Pranjithaza

from Mumbai, Maharashtra

Dec 16, 2018

Dear Sir/Madam,

Today I had done the transaction for tatkal booking against transaction id [protected] . but ticket has not booked and payment already deduct from my AC. kindly process the amount for refund.

regards
pranjit

I booked ticket through irctc money not refunded. - Comment #3299563 - Image #0

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mailrahil25

from New Delhi, Delhi

Dec 21, 2018

I have not recieved my irctc refund yet.

I booked ticket through irctc money not refunded. - Comment #3304120 - Image #0

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I book my train tickets from irctc using the zaakpay. Later on i cancelled the tickets. After that i got mail from irctc that amount as refund to zaakpay. But from zaakpay i didn't receive the amount from last 4 days am waiting to get the amount. Plz do the needful with asap. I believe irctc will work on this nd the same time zaakpay need to address this with very technical requirements to full fill my compliant with out fail.

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V

v3k

from Hyderabad, Telangana

Dec 17, 2018

Ticket canceled through irctc mobile app in 10/ 12 / 2018 ...Refund amount ₹ 290 still not refund to my sbi bank account
Trans .Id - [protected]
Refund .Id - [protected]
Amount credit to bank reference no - ZP57a77847e3717

But still amount not shown in bank account...?

money returned not done - Comment #3300637 - Image #0

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S

Sanjib Majumdar

from Kolkata, West Bengal

Dec 17, 2018

Sir i am sanjib majumdar .Accidentally through uber eat app my hdfc credit card no [protected] has been added to your database.I do not want to pay through credit card. Pl remove it from your database.My mail id is [protected]@gmail.com .pl confirm.

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Sanjib Majumdar's reply, Dec 12, 2018

Sir i am sanjib majumdar .Accidentally through uber eat app my hdfc credit card no 5523xxxxxxxx9693 has been added to your database.I do not want to pay through credit card. Pl remove it from your database.My mail id is [email protected] .pl confirm.

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Dear team,

I haven't received the refund against cancellation of ticket. Irctc confirmed that they have refunded the amount but the same is stuck at your gateway.

Pnr:-[protected]
Ticket cancellation date :- 5/12/18
Amount - rs 905
Ref id - [protected]

Contact [protected]
Email ca. [protected]@gmail.com

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J

jeevagoms

from Chennai, Tamil Nadu

Dec 11, 2018

Dear team,

I cancelled 2 tickets on 9th december in Ananthapuri Express (16724). But i didn't get my money back. But the status in the ticket is showing REFUNDED. Kindly check and do the needful.

Refund Id: [protected]
Transaction id: [protected]

payment not received - Comment #3296077 - Image #0

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I have booked rly. Ticket on 07.12.18 through irctc. Portal i have paid through icici debit card. Due to some reason my rly ticketc cancelled on 07.12.18 irctc portal says payment is refunded on 10.12.2018 through zaakpay. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 10.12.18
Refund amt 660/-
Phone no.[protected]

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S

Santosh U

from Pune, Maharashtra

Dec 13, 2018

Dear Sir,

I have cancelled my 15 dec-2018 railway ticket and i checked refund status in IRCTC website and found that amount is refunded to "Zaakpay PG" but i have not received same amount to my account.

Plz check at your end and refund to me.

(See attached picture for more details)

pls see for this - Comment #3297973 - Image #0

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Y

ykgupta08

from Mumbai, Maharashtra

Dec 17, 2018

My below mentioned refund not received.

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:01-Dec-2018
Refund processing date:03-Dec-2018
Refund amount:565.0
Refund reference no:ZP57a4a02763a79
Payment Option used : Zaakpay PG

Please refund.

Yogendra Gupta

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H

[email protected]

from Hyderabad, Telangana

Dec 18, 2018

I had made an payment yesterady on lrazybee but transaction has been failed and money got deducted

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I have booked rly. Ticket on 07.12.18 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 07.12.18 irctc portal says payment is refunded on 10.12.2018 through zaakpay. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 10.12.18
Refund amt 660/-
Phone no.[protected]

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Address: 628714

07/12/2018. I booked a ticket through irctc rail connect app. The payment has proceed upto otp verification through zaak payment and after that process automatically cancelled and ticket was not booked.
So there is no booking takes place but amount deducted from my net banking. Please help me out from this and how to i get my refund. Pls note next time don't use zaakpay.com.

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Rohit Shrimanwar

from Satana, Maharashtra

Dec 10, 2018

I had cancel my irctc ticket on 4 december, irctc website shows refund done at zaakpay pg and still not credit in my account. Please help for regarding credit amount.
Refund amount was not credited till now, pleast refund my irctc refund of rs 1165.

automatic debit the money - Comment #3294299 - Image #0

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Rohit Shrimanwar's reply, Dec 7, 2018

Not any reply or progress yet

Rohit Shrimanwar's reply, Dec 15, 2018

Finally i got my refund. I call this irctc no 017556610661 they solve my issue.

D

Danish0717

from Muzaffarnagar, Uttar Pradesh

Dec 11, 2018

I cancelled my IRCTC train ticket on 02/12/18
Transaction I'd ([protected])
Pnr no.([protected])
Gaya to Aligarh
IRCTC portal shows refund I'd(ZP57C0366B85D7F)for the refund amount 1530/- bank- ZAAKPAY PG
amount 1530 rs. Is not credit in my bank account .
Plz help.

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Address: Nagaur, Rajasthan, 341304

Dear zaakpay pg,

I have booked by ticket on 19th nov -2018 details are as follows:

1). From sujangarh to guwahati
Date :- 20-nov-2018.
Pnr :- [protected]
Booked amount:- 2460/-

Still haven't received the cancellation amount in my account, almost past 17 days after cancellation.

Please look in to this case as on priority.

Thanks& regards
Sitaram

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Address: Nainital, Uttarakhand, 263139

Dear sir please solve this matter
Dear customer,

Please contact your bankers for confirmation with the given details.

Pnr: [protected] transaction id: [protected]

S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 1015.0 refunded [protected] 29-nov-2018 success refund for cancellation zp8c5e9b79f912

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S

Selvakanthan S

from Chennai, Tamil Nadu

Dec 10, 2018

I cancelled ticket from Chennai to Dadar, Mumbai three days back. The Refund amount Rs 1020/- shows in my app that its been refunded, But I dont see the amount credited on my Account. Please find the ticket information attached with this compliant.

irctc refund amount not update in my bank account - Comment #3294075 - Image #0

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M

mravi0215

from Vijayawada, Andhra Pradesh

Dec 10, 2018

Sir,
E-Ticket booking:01-Dec-2018
Refund processing date:03-Dec-2018
Refund amount:1650.0
Refund reference no:ZP57bf45bef7b10
Payment Option used : Zaakpay PG

Pls Check and credit amount to my account.

My mail I'd - [protected]@gmail.com
Phone number - [protected]

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Address: Mumbai City, Maharashtra, 4000001

Website: Zaakpay PG

I cancelled my IRCTC train ticket on
20 November 2018.

TRANSACTION ID [protected]

PNR NO - [protected]

BHOPAL TO CSTM (AMRITSAR EXP.)

IRCTC portal shows Refund ID [protected] for the refund amount
Rs. 1065/-.

BANK : ZAAKPAY PG

Rs 1065/- is still not credited in my bank account as shown in the attachment. Which lies with zaakpay PG.

It has been almost 15 days from the cancellation of irctc train ticket which was done on[protected].

The amount is still pending un credited from Zaakpay PG.

It's my humble request to credit Rs 1065/- in my bank account.

Regards

Yogesh

Zaakpay.com customer support has been notified about the posted complaint.

Dec 05, 2018

Updated by yogeshdco Complaint not yet resolved

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Address: 400708

Website: Refund of amount

Dear zaakpay pg,

I have booked by ticket on 19th nov -2018 details are as follows:

1). From thane to raichur
Date :- 23-nov-2018.
Pnr :- [protected]
Booked amount:- 360/-

2). From raichur to kalyan.
Date :- 24-nov-2018.
Pnr:- [protected]
Booked amount:- 355/-

Still haven't received the cancellation amount in my account, almost past 7 days after cancellation.

Please look in to this case as on priority.

Thanks& regards,
Udayshanker
[protected].

Zaakpay.com customer support has been notified about the posted complaint.

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7

76099744

from Ernakulam, Kerala

Dec 3, 2018

Sir I have booked IRCTC Railways Tickets. Amount deducted from my account but not credited to IRCTC resulting my booking status pending. Transaction ID is [protected]. Amount is 2030 INR. Pls look into the matter bcz Limited bearths are available with IRCTC.

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V

Vivek_1309

from Surat, Gujarat

Dec 10, 2018

Refund of my failed irctc transaction on 06.12.2018 not credited to my account.
Ref id [protected].
Kindly look into this matter pl.
Amount Rs.3685

refund of railway amount not received against pnr - Comment #3294239 - Image #0

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I have booked ticket in tatkal quotal on 24 nov 2018 through zaakpay as the payment gateway but transaction is failed due to not seat available and amount credited from my account but receiver did not receive the payment. I waited for one week to get my money back but till today there is no messages from your company. Hope this issule will get resolved soon. Waiting for your reply.

+2 photos

Dec 2, 2018

Complaint marked as Resolved

Dear sir Til now I didn't get any call / msg from your side.. please contact me as soon as possible

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Dear sir,
On 22nd june we had made a payment of rs 8176.2 from axis bank debit card at st andrew's college for admission purpose using zaak epayment services as the payment gateway. The amount got debited from the bank account but the receiver did not receive the payment. Hope this issue gets resolved soon. Waiting for your reply.

Regards,
Rajesh correia

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Axis Bank Customer Care

from Pune, Maharashtra

Nov 30, 2018

Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.

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I have cancelled my two e-railway ticket through irctc website through zaakpay.. The status in irctc show refunded. Irctc has transfered the money to zaakpay pg. But it has not been credited in my account. It has been eight days. Rs.910 is to be refunded.
Date of booking:-21/11/18.
1. Pnr-[protected] from raipur to bishrampur - amount refunded-455
2. Pnr-[protected] from bishrampur to raipur - amount refunded-455

+2 photos

Dec 1, 2018

Complaint marked as Resolved

nothing

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S

Subash David

from Chennai, Tamil Nadu

Dec 18, 2018

Dear sir Cancelation amount Rs 990 not yet received my bank account

for issuing the refund for cancellation of e-railway ticket through irctc - Comment #3302397 - Image #0

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Hi,

I booked a ticket on IRCTC (detail given below). Later on, I cancelled the tickets. Post 3-4 days, I checked that I did not get refund in my bank account. When I called IRCTC, they mentioned that the money has been credited to Zaakpay PG. I want Zaakpay to credit the amount to my bank account/debit card.

Transaction date: 18/10/2018
Transaction ID: [protected]
PNR no: [protected]
PBR express, DLI JAM
Refund ID: [protected]
Two passengers

Zaakpay.com Complaints & Reviews

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Zaakpay.com reviews & complaints page 33

about a refund from irctc

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nandu refund issues irctc

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payment status

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regarding transaction of rs.175 on 16.12.18

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not get the refund to my account

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irctc cancel ticket money not refund

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I booked ticket through irctc money not refunded.

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money returned not done

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payment not received

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pls see for this

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pls see for this urgently

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automatic debit the money

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irctc refund not received

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irctc refund amount not update in my bank account

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irctc cancelled ticket refund

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refund of railway amount not received against pnr

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not refund money from zaakpay

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payment debited but not received by the receiver

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for issuing the refund for cancellation of e-railway ticket through irctc

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irctc ticket cancellation refund not credited to bank account - paid by debit card

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