Zaakpay.com Complaints & Reviews

My refund amount not meet in my ref ac no =[protected]
irctc refund txn amount ref no is =zp574a5aed5cb37
pnr =[protected]
refund date=06-oct-2018
I have booked a ticket of two passanger jaipur to chennei but his cancellation is partially one refund amount credit on dated 29/9/2018 but sencond cancellation amount 2180 not received in my ac .but irctc refund show sucees mart and contact to bankers

I didn't get my money refund against PNR [protected] which was booked on 22.11.2018 and due to personal work, the ticket was cancelled on 23.11.2018.

date of journey is 23.11.2018 from Bangalore to Triponithura

Booking amount Rs.1270/- and refund amount is Rs.1205/-

Zaakpay refund ID:[protected]

kindly look into the matter and resolve the issue at the earliest...

I didn't get my money refund against pnr [protected] which was booked on 13.11.2018 and due to personal work, the ticket was cancelled on 18.11.2018.

Date of journey is 23.11.2018 from bdcr to secunderabad

Booking amount rs.570/- and refund amount is rs.210/-

Zaakpay refund id:[protected]

Kindly look into the matter and resolve the issue at the earliest.

On 15 nov 2018 i tried to book tatkal ticket of maldah town to delhi, due to meet my requirement of confirm berth allotment the transaction dropped nd the amount deducted.
Irctc shows they refund it. Normally it takes 4-5 days here already 10days passed still now i have not get that amount in my bank account.
Bank name: zaakpag pg
Bank reference id: zp57aad67b6e5c7
Refund id: [protected]
So plz kindly return it as soon as possible.

I have booked 2 tickets from irctc through mobiquik. The seats remained waitlisted and refund has been done zaakpay pg as shown in irctc refund history. But till now i have received the refund in my mobiquik wallet or zaakpay.
I have booked tickets through mobiquik but the refund is done in zaakpay.
I don't have account in zaakpay. So how will i get refund back and when?
Ticket details are as below:-
1) transaction id: [protected]
Pnr: [protected]
Train no./name: 12721 / nizamuddin exp
Transaction date: 10 nov 2018
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: zaakpay pg
Booking amount: 790.0
Refund amount: 670.0
Refund date: 11 nov 2018

2) transaction id: [protected]
Pnr: [protected]
Train no./name: 12001 / ndls shatabdi
Transaction date: 4 nov 2018
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: zaakpay pg
Booking amount: 1575.0
Refund amount: 1510.0
Refund date: 5 nov 2018

Please do the refund in mobiquik.

Sir, i made a booking on irctc app from kanpur to chandigarh in unchahar exp (14217) in 3a class and paid an amt of rs1315 on 12 nov 2018 unfortunately my ticket got cancelled and the irctc shows it refunded to zaakpay pg but not got into my sbi bank account from which i made the payment plz help me to get my money back
Transac id:[protected]
Refund id:[protected]
Bank ref id:[protected]
Bank name:zaakpay pg

I booked train tickets in ac 3, in the name of sudeshna bose, using zaakpay as the payment gateway, the ticket was cancelled by me on 18th november, and the same day irctc refunded the amount to zaakpay the same day. But i am yet to receive credit in my account.
Refund id : [protected]
I have cancelled my train ticket on 18th november, i am yet receive my refund.

Dear zaakpay,

I have booked the railway ticket on railway app and payment has been done to by my debit card but amount has been deducted and ticket transaction has been failed.

Details are as follows:

Ticket book date :- 23/11/2018 for tatkal
Transaction id:- [protected]
Amount deducted :- 460.49/rs

Its a request you to refund the amount as transaction has been failed.

Thanks & regards,
"udayshanker
'[protected]

I pay from my bank account dena bank in irctc i cancelled my ticket and not get refunded in my bank account screenshot and my refund i'd mention below in photo please solve this and pay me as soon as possiblei pay from my bank account dena bank in irctc i cancelled my ticket and not get refunded in my bank account screenshot and my refund i'd mention below in photo please solve this and pay me as soon as possible

I have booked ticket in tatkal quota on 12 oct 2018 but transaction is failed due to not seat available and payment completed i have paid through sbi debit card and payment gateway is mobikwik irctc says payment refunded in zaakpay pg but not received in my bank plz resolve this.
Transaction id: [protected]
Refund bank name: zaakpay
Refund id: [protected]

Dear team,

Kindly check on the below refund and credit the amount back to my debit card / bank account at the earliest.

Refund details :
Irctc pnr number [protected]
Irctc transaction id [protected], an amount of rs. 5190.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:19-nov-2018
Refund processing date:20-nov-2018
Refund amount:5190.0
Refund reference no:zp57165194ca91b
Payment option used : zaakpay pg

Thanks for your help.
Abhishek.

Sir when i paid electricity bill on date 18 aug 2018 amount rs.3100
Then this message is receive from sbi bank and that amound is not refund in my acoount

Donotreply. [protected]@sbi.co.in
Aug 18, 2018, 3:31 pm
To manishthakor898

Thank you for using your sbi debit card 606xx8913 for a purchase worth rs3100.0 on pos[protected] at zaak epayment services txn#[protected]. If not done by you, forward this email from email id registered with sbi to [protected]@sbi.co.in to block your card. You may also call[protected]

I booked a ticked on irctc app and made payment of 880.49 through zaakpay paint gateway. The pnr of the ticket is [protected].
I filed for tdr since i did not travel and as per irctc whole amount of 880 has been refunded to my account through actual mode of payment, which did not reflect till date in my account.
Since payment was made through zaakpay pg so request you to refund it asap other wise i will take legal route. It's unethical practice.

Cancellation id [protected] pnr no [protected] name mahendra kumar anuvrat exp 3rd tier ac ticket reference code zp57949997eedfd cancellation date 7/11/2018 amt 1535 not received to my account please pay back to my account and i complaint in irctc also they mail me that with reference code to meet your bank i meet in bank is say that it is not banking problem that is zaakpay problem please pay back to my account

Hello team,
I have booked railway ticket on tatkal quote and went waiting list after chart preparation.
As per irctc reply, it has sent money to zaakpay through which booking happened. Even after 11days i didn't got the money.
Kindly repay the amount immediately. Please look into the matter and settle it as early as possible.
Pnr: [protected]
Date: 11/11/2018

Dear sir
I have booked one ticket from hatia to bhubaneswar in tatkal and i cancelled the ticket on 15th nov. According to irctc website they have refunded the amount but still the amount was not refunded to my account. Refund id is-[protected].
My contact no. Is [protected]. I have done this payment through credit card. Plz resolve my issue as soon as possible.

I have cancelled my tickets on 17th nov 2018 from irctc app.. But instead of getting refund amount in my bank account it's showing in the irctc application that amount is refunded to bank : zaakpay pg. I have not received the amount yet. Kindly do the needful to refund the amount in my bank account.
Refund id - [protected]
Amount : 3980/-
Attached screen short
Regards
Vijeta vishwakarma

My 3 tickets got cancelled due to online waiting cancellation.

Pnr number: [protected] transaction id: [protected]

Pnr number: [protected] transaction id: [protected]

Pnr number: [protected]transaction id: [protected]

As i can see on the irctc site, it says amount refunded to zaakpay pg on 12th nov
But still i didn't get any refund to my respective banks.
Kindly refund it asap.

In irctc app they show amount is refunded but in my bank account it is not credited
Transaction id is [protected] and refunded id is [protected]
I done transactions with sbi debit card but in payment they show payment done through zaackpay pg bank
But when i talk to irctc customers they said refund is credited to your bank account but in my account their is no money added from irctc

I didn't receive refund amount of irctc train ticket was cancelled on 11/11/2018 and transaction on 12/11/2018. But in status it is showing refunded i didnt recieve my refund amount of 2 transaction yet which was cancelled on 11 nov
Due to waiting list it automatically cancelled
Another one i cancelled.
I did the transaction with using sbi debit card
My transaction id is [protected]
And [protected]
And pnr are [protected] and [protected]
Plz make it as fast as possible