Zaakpay.com Complaints & Reviews

Transaction id: [protected]pnr: [protected]
Train no./name: 11301 / udyan expresstransaction date: 12 nov 2018
Kalaburagi (Klbg) ksr bengaluru (Sbc)
Cancellation/refund id: [protected]
Booking amount: 325.0
Refund date: 13 nov 2018
Boarding station: kalaburagi (Klbg) reservation upto: ksr bengaluru (Sbc)
Ticket type: e-ticket
Quota: general
Passenger details
Name:...

Hi team,

The below 2 refund ids were processed on 9th november from irctc, which normally gets credited within 3 working days. I am yet to receive the refund back to my bank account. Can you please refund this at the earliest.

Refund id1: [protected]
Refund id2: [protected]

Awaiting your response. Thanks in advance.

Best regards,
Mythreyi...

Kindly check regarding 02 (Two) refunds pending from zaakpay in reference with irctc.

1. Refund (One)
Pnr number [protected] /irctc transaction id [protected], an amount of rs. 1220.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:09-nov-2018
Refund processing date:12-nov-2018
Refund amount:1220.0
Refund reference no:zp57156e0bf2efebr...

My irctc ticket cancelled refund of rs. 2890 against transaction id-[protected], pnr-[protected], refund id-[protected]. Is not credit to my account. The amount was refunded by irctc on 9th nov. 2018 to zaakpay pg. I have made cancellation on 6th nov 2018 for booked ticket of dated 9th nov. 2018.
The refunded amount is not credited to my bank account.
Please credit rs. 2890 to my bank acount used for irctc ticket booking....

I'm writing this to inform you that till now i didn't get the refund for this ticket, so please check and refund the amount as soon as possible.
Date of cancellation of e-ticket/date of failure of e-ticket booking:22-oct-2018
Refund processing date:23-oct-2018
Refund amount:1560.0
Refund reference no:zp[protected]fc
Payment option used : zaakpay pg...

I have booked tickets in irctc.
Booking date : 9th july 2018
Journey date : 6th nov 2018
Ticket cancellation date : 6th nov 2018

As per irctc amount has been credited on 9th nov 2018. But still amount has not been credited my account. Credit amount = 135+135 = rs.270

Issue number two.

During the booking (9th july 2018) amount (Rs.540) has been debited two times from my bank...

I tried booking ticket in 11th nov 2018 via irctc.
My money is deducted but ticket was not booked. My bank account is in icici bank. I tried doing the transaction via internet banking and after all the details are filled in, transaction is done but my ticket was not booked and error page shows up, but money is deducted "amount is rupees 1091.80". I waited till today's morning for it to be refunded in my account since the transaction...

The required refund amount irctc has refunded, has not been refunded to my bank account even after 10 days of cancellation of the unconfirmed tickets.
The details recieved from irctc is as follows.

Irctc transaction id [protected]
Date of refund. 2nd nov2018
Refund ref. Zp5791ddf68f4f1
Pnr no. [protected]
Amount. Rs.3370/
Gateway zaakpay...

I have booked my ticket and cancelled but i've not got the refund. I've done the transaction from mobikwik but it's showing zaakpay pg. And the status os showing refunded, but i've not got any of the money. I've cancelled two tickets. First one's refund amount is rs 120.0/- and another one's is rs 60.0/-. I've done it from my debit card. Please refund it into my mobikwik wallet. Mobikwik number : [protected]....

I have cancelled my railway ticket from zaakpay gateaway and my pnr no. Is [protected], kly - bsl, pune bsl exp. Amount has been refunded to zaakpay by railway but still not credited to my a/c. Total amount to be refunded to me after deduction is inr 920/-. My cancellation date is 04.11.2018, and cancellation id is [protected]. Amount credit reference no. Zp574bb4501392a. Please do needful as soon as possible...

Dear sir
This is my 2nd complain. My first id is 2131545. I am cancelled my irctc ticket on 25 october 2018. My transaction id is [protected]. And pnr number is [protected]. And refund reference number is zp579061b6a7dfc. Now a days i am not refund my money. I am ask a simple question. Why you are not refund my money??? Please explain as soon as possible....

I booked a tatkal railway ticket on 3rd of nov 2018 and made payment through zaakpay.
As my tatkal ticket ended up as waiting list

Irctc issued refund to zaakpay but zaakpay has not credited the amount back to my account.

I tried calling the customer care number but there was no response.

Refund amount : 325
Refund status: amount credited to bank (Zaakpay)....

On 31st oct i cancelled a tickt from irctc phone app..
My pnr no - [protected]
Refund id - [protected]
Refund amout - 970
I called in irctc they said they refunded the money on 1th november.. Then i also called my bank.. They also said no credit is done till now...
The bank they refunded is zaakpay pg.
Is been 10 days after i cancelled the ticket.. Please look into the matter and kindly initiate...

Booked the pass for siatere zameen par through https://heartfulness.org/en/sitaare-zameen-par/ site and paid rs.2400. Payment gateway for icici routed through zaakpay.

Order id: mojo8b10005n77953804

During the payment processing, there was no response and not received the ticket too. Rs.2400 debited from my account.

Pls ensure amount is credited back to my account asap....

On 3rd november i cancelled a tickt from irctc phone app..
My pnr no-[protected].
Refund id-[protected].
Refund amout-2230.
I called in irctc they said they refunded the money on 5th november.. Then i also called my bank.. They also said no credit is done till now...
The bank they refunded is zaakpay pg.
Is been 7 days after i cancelled the ticket.. Please look into the matter and kindly initiate...

I cancelled irctc ticket on 3rd november.. Now from irctc they are saying they refunded my money on 5th nov.. But i didnt received the money yet.. My pnr no is-[protected]..
I contacted my bank also.. They also saying no credit is done on 5th nov.. So its most likely to get stuck in zaakpay pg.
They transfered money to zaakpay pg.
Please initiated the refund.. Thank you....

Hello,
I used mobikwik gateway to pay for a reservation on irctc website using my sbi debit card on nov 3, 2018. The reservation was canceled on the same day but the money has not been credited to my bank account. On irctc webpage, it says that they refunded the money on nov 4 to zaakpay pg. How do i get it back from there into my bank account?
Thanks....

Amount debited from bank account at the time of train ticket booking on 09.11.2018 vide transaction id-[protected] through zaakpay gp which was failed and irctc has refunded the amount to zaakpay gp for credit to my bank account. Please make an arrangement to credided the amount to my bank account as early as possible. Transaction amount rs.5250.98....

I had recharged from mobikwik app of rs 399 through debit card yesterday at7pm the money is deducted from my account. That is withdrawn by zaak e payment services. But recharged has not been done pl either recharge my mobile or refund the money. I am not happy with the services of this company. Pl tell me the way how can i get this refund. Or u directly send the money to my bank account from where u have deducted...

I have booked a ticket from guwahati to kolkata on 31st oct '18 using zaakpay, which i have cancelled later on 1st nov'18.
In the irctc portal, its showing that the amount has been refunded but its not been credited to my bank account yet.
Please arrange to get the amount credited in my bank account asap.

Pnr: [protected]

Regards...