Zaakpay.com Complaints & Reviews

Dear sir/mam

I would like to inform you that i had cancelled two railway tickets on 17th october, 2018 through irctc mobile app but till now money is not refunded. Kindly check this matter urgently and inform me the status asap.

Here i attach the snapsort of the cancelled ticket and brief description about the cancelled tickets.

Transaction id-[protected]
Train no./name: 12277 / satabdi...

I booked my two ticket through zaakpay payment gateway of irctc.
During my first transaction money got debited from my bank account but ticket didn't get booked, and i cancelled the another ticket in which irctc status says that refund back to bank but till now i didn't received my money back.
So please look into it and try to resolve it asap

Thanks
Rajib...

I did ticket booking via zaakpay from irctc app

Transaction i'd inb/[protected]/zaak epayment services pvt

Amount debited from bank but ticket not confirmed
But refund also not yet happened

Amount not refund to my bank yet

Please find the transaction details
Amount 447.29 on nov 7th 2018

Inb/[protected]/zaak epayment services pvt. Call [protected] (If in...

My pnr number is [protected]
Train - yeshwanthpur to howrah express
Price-758 (Approx)
Payment - zaakpay
Booking date - 2nd july 2018
Journey dat - 10 october at 7.45 pm
Name - prabir kumar haldar

I supposed to journey through the train on 10 october 2018 but unfortunately the train was cancelled because of cyclone stating that i will received my money within 1 week.. Now its nearly...

I booked my railway ticket through irctc site using Zaakpay pg on 4th November 2018. Booked ticket for howrah.Transaction failed but my payment has been deducted and I got the message from irctc that the payment has been refunded to Zaakpay PG. But till now I have not received my payment from Zaakpay PG.

So requesting you to refund my amount ASAP.
Attached is the screenshot.....

I booked a train ticket but train got cancelled so i cancelled my ticket, and i tried to book a train ticket but payment got failed, & amount got deducted.
Well, irctc has refunded money for following two transactions on 31oct 2018. However, it has not yet been credited in my bank account by zaakpay pg.

Refund transaction ids:-
1. [[protected]] (Refund amount - rs. 1381.47)
2. [[protected]] (Refund...

Dear sir I have cancelled 2 tickets via irctc on 28/10/18 and 31/10/18 of refund amount ₹395 & ₹1360 respectively. I have paid through mobiquick via zaakapay pg by my sbi debit card. The irctc refund statement showing refunded. But did not get any money by your site..
Pls refund my money as fast as possible I have attached the screenshots of the refund statement....

I cancelled the following train tickets on 20 oct 18. Till now i have not received the refund amount.
1) transaction id: [protected]
Pnr no.: [protected]
Refund id: [protected]
Refund amount rs 90/-

2) transaction id: [protected]
Pnr no.: [protected]
Refund id: [protected]
Refund amount rs 640/-

It is requested that refund the amount at the earliest.br...

I have booked airline tickets on 4th november 2018 delhi to bagdogra on easemytrip app. I received an email easemytrip (Booking id-emt[protected] that transaction got rejectet and no tickets has been booked due to change in fare or unavailability of seats but amount got detected from my amex credit card - bank account through zaakpay.
I called customer care of easemytrip and they have initiated the refund. I request you to initiate the...

Sir i booked ticket on 03/09/2018 for 24 sep 2018. Pnr no. [protected]
Ticket was in waiting list so ticket automatically cancelled on 24/09/2018
In irctc website status showing that amount refunded on 25/09/2018, till today i am not got refunded amount. Pnr: [protected] - refund status: refunded - bank name: zaakpay pg-refund amount: 540 transaction i'd [protected] sir kindy refund my amount as early as possible......

My refund processing date:02-nov-2018,
Refund amount:255.0,
Refund reference no:zp5708852ae78c8,
Payment option used : zaakpay pg,
Pnr no : [protected],
Transaction id [protected].

Refund amount has not yet been credited to my bank account & it has been showing in irctc account as amount refunded. May i know reason of it. When will the amount be refunded for me.

I will...

Irctc has refunded money for following two transaction on 24th oct 2018. However it has not yet been credited in my bank account by zaakpay pg.

Refund ids
1. [protected] (Refund amount - rs. 3875)
2. [protected] (Refund amount - rs. 420)

Kindly refund the same immediately as already ten days has been passed.

Snapshot of ticket summary is attached....

Pnr number [protected] /irctc transaction id [protected], an amount of rs. 730.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:30-oct-2018
Refund processing date:31-oct-2018
Refund amount:730.0
Refund reference no:zp578035a55855b
Payment option used : zaakpay pg

Refund my amount as soon as possible...

Sir i booked ticket on 13/10/2018 for 24 oct 2018
Ticket was in waiting list so ticket automatically cancelled on 25/10/2018
In irctc website status showing that amount refunded on 26/10/2018, till today i am not got refunded amount. Pnr: [protected] transaction date: 13 oct 2018 - refund status: refunded - bank name: zaakpay pg-refund amount: 265.0 sir kindy refund my amount as early as possible...

I was trying book a ticket through my irctc mobile app.
Journey date 08.11.2018
Train no. & name: 52541 / njp dj passenger
From: new jalpaiguri (Njp)
To: darjeeling (Dj)
Ticket was not booked, but amount deducted from my hdfc account. Pls help me to refund asap.
Details reference are follows
Narration
Zp579a66d43f109-zaakindianrailwaysca
Reference no.[protected]
...

Dear sir
I booked 2 tickets from IRCTC. And I cancelled the tickets on 25.10.2018.
My transaction id is[protected]
And my PNR number is [protected].
And amount to be refund 2780 rupees.
I cancelled my ticket one week ago.
But my refund money is not transferred my bank account.
Please sir I require urgent money.
Please transfer my refund money as soon as possible....

Sir I booked Ticket on 20/10/2018 From: SAINAGAR SHIRDI (SNSI)21 Oct 2018
Ticket was in Waiting list So Ticket automatically cancelled on 21/10/2018
In Irctc Website Status Showing that amount Refunded on 22/10/2018, Till Today I am not got refunded amount. PNR: [protected] - Transaction Date: 22 Oct 2018 - Refund Status: REFUNDED -Bank Name: Zaakpay PG-Refund Amount: 3590.0 Sir kindy refund my amount as early as possible IRCTC...

I have booked ticket on IRCTC butdue to some reason I cancelled my ticket.. payment completed i have paid through sbi debit card and irctc says payment refunded in zaakpay pg but not received in my bank plz resolve this.
Transaction id: [protected]
Refund id:[protected]
Refund bank name: zkpay
My account number is [protected]...

An amount of Rs.1130.49 deducted from account but transaction failed. I contacted irctc they said they did not receive the amount & it was a 'settlement-failed transaction'. I have not received refund till now. Kindly look into the matter.
Zaakpay pg
Transaction date : 20 October 2018
Transaction ID : [protected]
Image containing further details is also attached.
Please refund the amount asap....

My refund id [protected] and [protected] refunded from irctc but not yet credited by zakpay pg.
I have paid though credit card through zakpay pg (Mobikwik)

Pnr no: [protected] and [protected] respectively

Cancellation date 18 oct20108 and 16 oct 2018 respectively

Irctc refund not yet credited by zakpay pg. (About 10 days)

Seeks zakpay pg is playing with customer refund...