Zaakpay.com Complaints & Reviews

I have booked rly. Ticket on 26.09.2017 through irctc. Portal i have paid through icici net banking. (From my brother account). Due to some reason my raillwayy tickets cancelled on 15/10/2018. Irctc portal says payment is refunded on through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[[protected]]
Refund id [[protected]]
Refund bank zaakpay pg
Refund amt 3360/-

Zaakpay.com customer support has been notified about the posted complaint.

View replies

M

Mahesh Uppalancha

from Anantapur, Andhra Pradesh

Oct 22, 2018

I am booking train ticket irctc though from manchiryal to new Delhi. my transection is failed but money is left from my bank i didn't get refund my money

railway cancellation money refunded by irctc but not credited my account - Comment #3247450 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir,
I have transacted thru juspay to book railway ticket from rourkela to howrah today and the amount has deducted from my account rs. 1091.80 (Screen shot attached) but irctc has not received the amount and my booking has been cancelled.
Therefore requesting you to refund the amount to my account asap..
I'm totally frustrated with the service

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

S

sarvan kvyk

from Ahmedabad, Gujarat

Oct 22, 2018

My Transaction ID: [protected] . i booked 2 tickets from IRCTC and PNR was [protected]. I cancelled my booking and my Refund ID: [protected] Please refund my amount 960.0 back into my account.

I hope this compliant would take seriously.

refund of unsuccessful transaction - Comment #3247455 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have not yet received my refund amount although the process is showing the amount is refunded. The process was through the sbi bank although the irctc app is showing the amount to be refunded in my bank however it is not which is pathetic including you and your services which i happen to use i ll not recommend it further until and unless my case is resolved as swiftly as it can
Refund id : [protected]

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 491001

Website: no

Irctc amount py mo u
Failed transection
Pnr no
Cancellation id [protected]
Booking amount 2200.49

Pnr no [protected]
Cancellation id [protected]
Booking amount 459 refund 305

Pnr no [protected]
Cancellation id [protected]
Booking amount 1340 refund 1005

Pnr no [protected]
Cancellation id [protected]
Booking amount 515 refund 455

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

A

akilan ammasi

from Hosur, Tamil Nadu

Oct 22, 2018

I booked a Tatkal train tickets and the transition done via zeepay PG but the tickets was not booked.so i want the refund amount ruppes 355.75 as soon as possible.

irctc refund through you - Comment #3247529 - Image #0

Reply

S

shaik younus ahmed

from Ozhukarai, Puducherry

Oct 22, 2018

My amount got deducted from my account while booking ticket through IRCTC

irctc refund through you - Comment #3248377 - Image #0

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 110092

Website: Zaakpay PG

Haven't received the amount refunded in my bank account:

Below is the reference details:
Pnr number [protected]
Irctc transaction id [protected],
Date of cancellation of e-ticket/date of failure of e-ticket booking:13-oct-2018
Refund processing date:15-oct-2018
Refund amount:3980.0
Refund reference no:zp57128fc976466
Payment option used : zaakpay pg

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421301

Hii i have made a payment through zaapkay on 9h october of amount 3559
Which was not completed on that day, so i made a fresh payment to the mechant which was successful, the previous transaction was completed after three days to the merchant so i made two payments to the merchant, kindly arrange for the refund of 3559 which was made by me as excess payment.

My transaction id for refrence : pg[protected]

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Amritsar, Punjab, 143105

I have cancelled my railway ticket from zaakay gateway and my pnr no [protected] and transaction id [protected] i protected amritsar mail 13006 amritsar (Asr) to shahjahsnpur (Spn) amount has been refunded to zaakay by railway but still not credited to my account. Refund id [protected] dated 12 october 2018. Total amount to be refunded to me after deduction is inr 415. My cancellation date 12 october 2018 (Protected). Please do needful as soon a possible.
With regards
Hira singh contact no [protected]

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have booked 3 tickets on 10th october in irctc and paid 3705 through my debit card.
I cancelled all 3 tickets on 11th october and when checked in irctc, it shows as amount was refunded on 12th october.

Transaction id: [protected]
Booked date : 10th october 2018
Cancelled date in irctc :11th october 2018
Refunded date in irctc to zaakpay pg: 12th october 2018
Refund amount: 3510
Refund id: [protected].

But till today i didn't receive my money to my bank account.
I would like to complaint on this.
Process it immediately.
When irctc processed immediately, why can't zaakpay pg process it to my bank account.

Zaakpay.com customer support has been notified about the posted complaint.

View replies

A

Alok siroha

from Lucknow, Uttar Pradesh

Oct 18, 2018

Sir meri transation fail ho gya tha 12 ko ticket book kiya tha bt abhi tk account mai nhi aayi please account mai transfer kr do
transation no [protected]

irctc ticket amount not refunded after cancellation - Comment #3244532 - Image #0

Reply

Alok siroha's reply, Oct 22, 2018

sir प्लीज mera account mai send kro

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Warangal, Andhra Pradesh, 506004

Website: Zaakpay pg

I booked my ticket through irctc app using zaakpay pg bank through my debit card from warangal to surat junction. But waiting is not cleared so i cancelled my ticket. Irctc is showing that amount is refunded to your bank but it is not reflecting in my account. Please refund my amount as soon as possible. My pnr - [protected]
Refund status - bank refrence number zp576024ddeafed

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560094

Website: Zaakpay PG

I have booked train ticket through irctc on 09.09.2018 from bangalore to chennai using my debit card. Since the ticket did not got confirmed i cancelled ticket. The irctc have refunded the amount of rs. 555/- to you to be refunded to me. Till day the amount has not been credited to my bank account. The refund id is [protected]. I have already lodged my complaint. Till date it is not refunded

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
I am abhinandan kumar i booked ticket through irctc from the source of zaakpay gatway
In 23-dec-2017. Due to some region i cancel my ticket in april month but till time i did not get refund amount in my bank account for your reference please find below details.
Pnr [protected]
Txn id [protected]
It is pending from long time please do the needful

Please confirm when amount is get credited in my account on below details.
Mob-[protected]
Mail id-abhinandan. [protected]@gmail.com

Zaakpay.com customer support has been notified about the posted complaint.

View replies

A

Abhinandan1992

from Noida, Uttar Pradesh

Oct 14, 2018

Hi team,

I miss guided by Zaakpay representative.

I share all the details to him.for Refunding my amount in my accounts but after getting all the details including Otp-he disscconect call I mailed Zakkapy team since 30minute but no reply getting till time nor my issue resolved..I suggest to all of IRCTC user please don't booked ticket from Zaakpay..

Zaakpay pay is very Baad gatway option .

Reply

V

Vishu4638

from Bhopal, Madhya Pradesh

Oct 15, 2018

Sir i have pay 5641 rup in your payment site but nd ishue my payment was not sent to other merchent nd transactions failed plzzz refund my payment

irctc refunds issue - Comment #3240540 - Image #0

Reply

Vishu4638's reply, Oct 15, 2018

My payment was not received in my account

Vishu4638's reply, Oct 15, 2018

Plzzz refund my payment immediately

Vishu4638's reply, Oct 15, 2018

Plzzz refund immediately

V

Vishu4638

from Bhopal, Madhya Pradesh

Oct 16, 2018

Pzzzz refud

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

I have booked a railway ticket thru debit card via your payment gateway. But till date i have not received my refund amount in my bank account. Detail of ticket booking and cancelation as under.

Cancellation/refund id: [protected]

Refund amount: 4180.0

Refund date: 10 oct 2018

Bank name: zaakpay pg

Regards,

Amit dhruve

Mobile : [protected]

Email id : [protected]@gmail.com

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Oct 13, 2018

Updated by amitcdhruve Zaakpay.com — refund of irctc train ticket

1 Review
amitcdhruve on Oct 13, 2018 Mark as Resolved

I have booked a railway ticket thru debit card via your payment gateway. but till date i have not received my refund amount in my bank account. detail of ticket booking and cancelation as under.

Cancellation/Refund ID: [protected]

Refund Amount: 4180.0

Refund Date: 10 Oct 2018

Bank Name: Zaakpay PG

Regards,

Amit Dhruve

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bikaner, Rajasthan, 334803

Imade a loan repayment of ₹6580.77 through upi with transaction id[protected] of mobikwik zakpay @icici but still it is showing that i have to repay the loan amount. And the money has been deducted from my bank account so i would request you to solve my problem as soon as possible. Either...

Thanks
Lekhram nayak
Mob. [protected]

+3 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

G

Gansayam suthar

from Jabalpur, Madhya Pradesh

Oct 15, 2018

Please sir my irctc cancelled ticket 15 day refund not receive my account

flash cash repayment but my is opened - Comment #3240481 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Guntur, Andhra Pradesh, 522007

Website: IRCTC

Dear sir/madam

Recently i have cancelled tickets in irctc but not refunded amount to my account, please let me know when will money back to my account. I am here to provide the details of my cancelled tickets details. Please find the details below.
Details:
Transaction id :[protected]
Pnr no : [protected].

Regards
A ramprasad, [protected], [protected]@yahoo.co.in

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 400049

My visa credit card no[protected], my mobile no [protected]

It says ic blocked by zaakpay i want to make some urgent payment

So please release this card

Please send your customer care no for contact

Please do the needfull

I was trying some urgent payment but it showing card is blocked
Please do as urgently as possible
Please reply on my mobile no [protected]

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have booked two tickets on irctc using zaakpay gateway i have cancelled both but it shows that amout is refunded in zaakpay pg and zaakpay pg yet not credited it in my bank account. Details regarding tickets are as follws
1st-
Trans id - [protected]
Pnr - [protected]
Refund id - [protected]

2nd tickt
Trans id-[protected]
Pnr-[protected]
Refund id - [protected]

Zaakpay.com customer support has been notified about the posted complaint.

View replies

S

Suresh2306

from Sivakasi, Tamil Nadu

Oct 11, 2018

I pay for kreditbee.its not pay zaakpay error.please refund for my money in my bank account.transaction of money from bank account. Ref Rs.1534.98 on 26-09-18 and a/c linked to virtual address [protected]@icici is credited (UPI Ref no[protected].

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I had booked ticket through my irctc account [mrunal1405] and later i had to cancel my tickets. I did not pay through zaakpay payment gateway neither do i have any account for the same. The refund amount has not yet been credited to my credit card account.
Transaction id: [protected]
Cancellation transaction id: [protected]
Refund amount yet to be received: 2730.0
Please do the needful its been more than...

Helpful

Found this helpful?

2 Comments

I have booked train ticket using my sbi debit card through irctc with the payment gateway of mobikwik named zaakpay pg on 07 sep 18 vide transaction no [protected]. Due to some reason, i have cancelled the same ticket on 03 oct 18. Irctc refunded the amount to the gateway vide refund id no [protected] but the zaakpay gateway has not credited the same amount to my bank account till date. Please do the needful

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gaya, Bihar, 823001

Website: www.zaakpay.com

I did two transaction to book railway tickets via IRCTC App on 5 Oct 2018. For Transaction ID: [protected] amount 2135.49 was deducted from bank account but ticket was not booked and For Transaction ID: [protected] amount 2135.49 booked which was cancelled immediately which have the refund amount of 2070.00. According to IRCTC transaction history both amount have been refund back to Zaakpay PG but both the amount is not credited back to my bank account.
Please resolve this and return the refunded amount to my bank account as soon as possible.

Transaction details are given below
1] Transaction ID: [protected]
Transaction Date: 5 Oct 2018
Cancellation/Refund ID: [protected]
Refund Date: 5 Oct 2018
Refund Amount: 2135.49

2] Transaction ID: [protected]
Transaction Date: 5 Oct 2018
PNR: [protected]
Cancellation/Refund ID: [protected]
Refund Date: 6 Oct 2018
Refund Amount: 2070.0

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

R

Rajeev211165

from Kota, Rajasthan

Oct 10, 2018

IRCTC cancellation ID [protected]
PNR [protected]
BKN to DDR Sf Exp 12489
Booking amount 7350/- refund amount 6400/-
refund referance ZP5700156b8d572

but amount not transfer yet

booking was made via PNB credit card

refund not received in bank account - Comment #3234083 - Image #0

Reply

P

paila demudubabu

from Manuguru, Telangana

Oct 10, 2018

Kreditbee I pay the amount but not came money sir please help me

refund not received in bank account - Comment #3234231 - Image #0

Reply

S

SaiSantosh356

from Hyderabad, Telangana

Oct 12, 2018

Amount debited in my account but police challan is not payed

refund not received in bank account - Comment #3238009 - Image #0

Reply

SaiSantosh356's reply, Oct 11, 2018

Bank transfers

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 800002

Sir, i have already payment for transaction no - [protected]/891 recent two failure transaction kindly check it and confirmed payment to irctc. Plz sir its urgent. Train no - 12393, From - Patna to delhi, passenger name - Ramesh Kumar.
My mail id - [protected]@gmail.com kindly confirmed payement to irctc as soon as possible.plzzz sir its my humble request to you. Sir i have already 3-4 attempt. But no anyone successful.

+3 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

S

Sathish Rams

from Hyderabad, Telangana

Oct 10, 2018

Iam already repayment in google pay (tej app).but flash cash app still show loan amount.please update my loan.no response customer care.

to payment due from zaakpay pg banks end - Comment #3234883 - Image #0

to payment due from zaakpay pg banks end - Comment #3234883 - Image #1

Reply

J

J SUBBIAH Pillai

from Chennai, Tamil Nadu

Oct 10, 2018

Sir, I was booked a ticket via Zaakpay for Rs 380/-. Txn ID is [protected]. Amount not refund to my accounts. Account No [protected] (INDIAN BANK) and Account No [protected] (SBI).
Please do the needful and refund my money as early as early as possible. Thank you sir.

Zaakpay.com Complaints & Reviews

File a complaint to Zaakpay.com

Zaakpay.com reviews & complaints page 38

railway cancellation money refunded by irctc but not credited my account

Post your Comment

refund of unsuccessful transaction

Post your Comment

irctc refund amount not completed

Post your Comment

irctc refund through you

Post your Comment

not received the refund amount to my bank account though it was refunded by irctc

Post your Comment

transaction error non refund

Post your Comment

no refund amount

Post your Comment

irctc ticket amount not refunded after cancellation

Post your Comment

to refund of my amount

Post your Comment

refund amount of train ticket cancelled

Post your Comment

irctc refunds issue

Post your Comment

refund of irctc train ticket

Post your Comment

flash cash repayment but my is opened

Post your Comment

my cancelled irctc refund not credited my account

Post your Comment

I have recd online credit card on mobile but not working

Post your Comment

my refund of cancelled tickets from irctc is not credited in my bank account

Post your Comment

refund amount not yet received for irctc ticket cancellation

refund not credited to my account

Post your Comment

refund not received in bank account

Post your Comment

to payment due from zaakpay pg banks end

Post your Comment

Related businesses