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Zaakpay.com Complaints & Reviews

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Last updated Feb 14, 2024
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Zaakpay.com reviews & complaints page 41

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L
laharakesh
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ticket refund not received

Address:Howrah, West Bengal, 711405

I cancelled a ticket, refund made on 10/09/2018 but the amount not recived to my bank, pnr number [protected] /, irctc transaction id [protected], an amount of rs. 605.
Date of cancellation of e-ticket/date of failure of e-ticket booking:09-sep-2018
Refund processing date:10-sep-2018
Refund amount:605.0
Refund reference no:zp57520402d3f4b
Payment option used : zaakpay pg...
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Monday20aug 2018cancelled
Pnr number: [protected]transaction id: [protected]
Train number/name: 12809 / howrah mailbooking date: 09 may 2018
From: c shivaji mah t (Csmt) 20 aug 2018 to: howrah jn (Hwh) 22 aug 2018 05:50 hrs
Ticket type: e-ticketvikalp status: no
Boarding station: c shivaji mah t (Csmt) date of boarding: 20 aug 2018 20:35 hrs
Booked from: irctc connect...
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Y
yogyaduttamishra
from Chhabra, Rajasthan
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refund of irctc ticket cancellation

I have cancelled my rail tickets & the payment gateway was zaakpay the refund was initiated on 04.09.2018. The refund reference no. And amount is as under:
(A) zp572f15a7e3327 of rs. 2010/-
(B) zp572f170339ba5 of rs. 80/-
The refund amount has not yet been received.

Please take necessary action immediately as the same will hinder the faith in the payment portal....
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C
Chirag Poria
from Thanesar, Haryana
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cancelled ticket amount not refunded to my a/c

Address:Sonipat, Haryana, 131301

I paid irctc for 1 ticket using zaakpay pg. I cancelled tickets and irctc has refuned that amount on 03september 2018. But it has not been transferred to my account. The total refund amount was 410 rupees. The transaction id was [protected]. I want u to immediately look into it and return my refund as soon as possible.
Pnr no.[protected]
Transaction id :[[protected]]
Transaction date :- 03 sep 2018
Cancellationid...
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D
Drx Akash Rawat
from Kolkata, West Bengal
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irctc cancelled ticket refund amount 1245 rs. pnr no.6118659136

Address:Lucknow, Uttar Pradesh, 226003

I paid irctc for 1 ticket using zaakpay pg. I cancelled tickets and irctc has refuned that amount on 1september 2018. But it has not been transferred to my account. The total refund amount was 1245 rupees. The transaction id was [protected]. I want u to immediately look into it and return my refund as soon as possible.
Pnr no.[protected]
Transaction id :[protected]
Transaction date :- 31 august 2018
Cancellationid...
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S
shashavish
from Delhi, Delhi
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irctc refund on 01 sep 18

Hi,
This is shashank, i have cancelled a irctc ticket. As per the refund history the amount has been refund but same has not been received to me till date.
Snapshot of history is attached herewith.
Transaction id: [protected]
Pnr: [protected]
Train no./name: 18233 / narmada express
Transaction date: 31 aug 2018
Indore jn bg (Indb) jabalpur (Jbp)
Refund status: refunded
Cancellation/refund...
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G
Ghuglot Swathi
from Manuguru, Telangana
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ticket refund status shows money sent to bank, but it is not credited yet

I tried to book a ticket for train no:12603 chennai to hyd for today on 7th sep 2018. It was a failed transaction and ticket also was not booked. The transaction id : [protected] payment was made by my andhra bank account.in ticket refund history it shows money is sent to bank and bank name: zaakpay pg. But i didnt receive any amount in my account. Pls help on this....
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H
hafp
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket failed

Address:Baran, Rajasthan, 325205
Website:Zaakpay pg

Sir mene irctc se mathura se kota ka ticket book karwaya tha jiska payment mene canara bank ke visa card se kiya tha jiski getway mobikwik zaakpay pg ke dwara transaction ki gai jo failed ho gai jiska refund mere canara bank ke account me nhi aaya sir mene irctc ka app khol ke dekha to usme transaction faild me refund to zaakpay pg bank me kar diya gaya he...
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M
MUTHUMANI KUMAR
from Chennai, Tamil Nadu
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cash loan amount not credit

Address:600033

Sir my name is muthumani kumar and i have applied loan from flashcash 0n27 august 2018 and repaid Rs. 8640.36/=, on 6 September 2018 from RBL Bank UDIO RuPay card by mobikwik( Zaakpay gateway) amount Rs. 8640.36/=, is deducted from my account but flash cash yet not received money my mobile no [protected] please contact me. My transaction ref id : JWLNQTIDVAQIWDXD and i enclosed payment receipt also. Please solve my issue otherwise i would...
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B
Bharathi Ch
from Erattupetta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund issue

Sir, I booked two tickets in IRCTC app. I have completed my payment also. But my reservation process was failured. But the IRCTC app showing my money was refunded into zaakpay pg bank. So how can I use that amount or how can I transfer into my bank account?I will submit my transaction details screenshot to you. Please give me the details for withdraw my money....
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S
Shah H S
from Ahmedabad, Gujarat
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electricity bill amount. not refunded

Address:Ahmedabad, Gujarat

I have made transaction with

I have made transaction with zaakpay.com gateway to pay my electricity bill for rs. 4640 on 18/08/18 my bank account was debited with the amount showing generated number zaakpay[protected]. But my electricty bill was remain unpaid and not credited. I have made complaint to zaakpay.com gateway for the same and request to refund the amount. Nothing is heard from zaakpay i have send reminder twice...
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H
himanshupandit
from Pune, Maharashtra
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deducted money by zaak epay

Address:Pune, Maharashtra
Website:Uber ride

My money has been deducted when was paying my uber previous payment trip.
But uber has not got the money but it is deducted by zaak epay.

Uber has not sent me receipt of my payment and they are refusing that i have paid.
Please refund my payment or send uber ride my detail of payment that i have paid the amount

So please see the transaction if you able to.....
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S
Sarojraj00
from Noida, Uttar Pradesh
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ticket cancelled from irctc but money is not refunded

Address:827009

Sir,
I cancelled ticket from IRCTC and the money is also refunded from IRCTC said by the customer care when I contacted him but the money Doesn't reflects in my SBI account... Sir I have booked two tickets of which one of them I cancelled and the money is also refunded but it is not reflecting in my SBI acocount...I'm attaching the screen shot of the ticket I cancelled...The total amount to be refunded is Rs. 215...
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R
Rosu7
from Kolkata, West Bengal
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please refund my debited amount

Dear sir I am ROSHAN CHETTRI have used my SBI debit card while booking train ticket through IRCTC on 22August 2018 via zaakpaypg.My amount of Rs.320 was debited from my account but due to some problem my ticket was not booked and till date my debited amount 320 Rs is not credited to my account through zaskpay ph
Transaction id- [protected]

Please take necessary action as soon as possible.
Ph no...
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D
Debasish Adhikary
from Hyderabad, Telangana
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irctc ticket bill payment

I have attached a image showing transaction is pending from thebank end. How much it will take to complete the process.
My Reservation ID: [protected].
Train No./Name: 18646 / EAST COAST EXP
Ticket Type: E-ticket

From: HYDERABAD DECAN (HYB)03 Sep 2018
To: HOWRAH JN (HWH)04 Sep 2018

Please take a look and solve the problem as soon as possible....
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H
Hasanur Raj Mondal
from Kolkata, West Bengal
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irctc not booked - money was deducted-money is not refunded by zaakpay

Address:711302

Hi,

I was trying to book irctc ticket on 23/08/2018.

My amount rs. 461.80 was deducted from my icici account but ticket wasn't booked. Ref - bil/onl/[protected]/zaak pay/23101_zp574139d88d6a

Irctc has refunded to zaakpay but zaakpay hasn't refunded to my account back.

Please refund back my whole amount....
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S
Shah H S
from Ahmedabad, Gujarat
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non credit of my elect. bill

Address:Ahmedabad, Gujarat

Reminder. I have paid my electricity bill for rs. 4640 to torrent power by e banking through your gateway. The amount is debited in my account showing your number generate as zaakpay[protected] on 18th august 2018. But my electric bill was unpaid. Amount debited in my a/c but bill remain unpaid. There is a penalty if bill is not paid before due date, i hereby request you to get back my amount in my a/c so that i can paid my elect bill in...
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S
Syed Azwar
from Chennai, Tamil Nadu
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amount not refund yet

Address:600005
Website:zaakpay.com (pay.mobikwik.com/)

I have cancelled my railway ticket from zaakpay gateaway and my pnr no. Is [protected] 22662 / rmm chennai exp (Ramanathapuram (Rmd) chennai egmore (Ms). Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 855/-. My cancellation date is 24 aug 2018. Please do needful as soon as possible....
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S
Srinivasa Rao Kandavilli
from Kakinada, Andhra Pradesh
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cancelled ticket amount not refunded in my bank account

Address:East Godavari, Andhra Pradesh, 533201
Website:IRCTC.CO.IN

Sir i booked irctc ticket on 19/08/2018 on my mobile appilication
Ticket cancelled on 20/08/2018
Irctc refunded to zaakpay pg but it was not credited my bank account
Details below

Transaction id: [protected] pnr [protected]

Cancellation/refund id: [protected]
Bank name: zaakpay pg
Booking amount: 830.0
Refund amount: 710.0

My name is srinivas mobile...
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A
Ankur@1995
from Titlagarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received yet after 23 days of transaction through irctc app via zaakpay pg gateway

Address:751024
Website:www.irctc.co.in

I tried to book a ticket from bhubaneshwar to jabalpur from train no 01662 on 31/08/2018 for date of journey 01/08/2018 from irctc rail connect app for android. Due to unavailability of lower seat i don't get the lower seat in 3a coach but the amount of rs1545.00 was deducted from my account. The transaction id is ([protected]) and refund id is ([protected]). Please refund the amount of rs 1545 in my account as soon as possible and...
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