Zaakpay.com Complaints & Reviews

Address: Howrah, West Bengal, 711405

I cancelled a ticket, refund made on 10/09/2018 but the amount not recived to my bank, pnr number [protected] /, irctc transaction id [protected], an amount of rs. 605.
Date of cancellation of e-ticket/date of failure of e-ticket booking:09-sep-2018
Refund processing date:10-sep-2018
Refund amount:605.0
Refund reference no:zp57520402d3f4b
Payment option used : zaakpay pg

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A

Aman17

from Kolkata, West Bengal

Sep 18, 2018

I am Tinku Kumar Bhagat . I am booking a ticket in IRCTC account in 22 Aug 2018, but my ticket was not confirm than cancel the ticket in 5th September 2018, but my money on refunded in my bank account. My money refunded in Zaakpay account, please refund my money in my bank account.

ticket refund not received - Comment #3211526 - Image #0

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Monday20aug 2018cancelled
Pnr number: [protected]transaction id: [protected]
Train number/name: 12809 / howrah mailbooking date: 09 may 2018
From: c shivaji mah t (Csmt) 20 aug 2018 to: howrah jn (Hwh) 22 aug 2018 05:50 hrs
Ticket type: e-ticketvikalp status: no
Boarding station: c shivaji mah t (Csmt) date of boarding: 20 aug 2018 20:35 hrs
Booked from: irctc connect

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S

Sundardece93

from Delhi, Delhi

Sep 18, 2018

I Book Takkal Ticket In Irctc But No Seat Available If I Finsih My Payment So I Cancel The Booking That Time I use your Payment Gateway still Now That Amount Is Not Refund To My Account

after cancelling ticket, refunded amount not credited on my bank a/c. - Comment #3211584 - Image #0

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I have cancelled my rail tickets & the payment gateway was zaakpay the refund was initiated on 04.09.2018. The refund reference no. And amount is as under:
(A) zp572f15a7e3327 of rs. 2010/-
(B) zp572f170339ba5 of rs. 80/-
The refund amount has not yet been received.

Please take necessary action immediately as the same will hinder the faith in the payment portal.

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K

kamaldeep kumar

from Kishanganj, West Bengal

Sep 12, 2018

Dear Sir/Ma'am
I would like to inform that, I was booking the Railway Ticket but transaction is failed error coming but amount is deducted from account. Amount is Rs. 2305.68 and Transaction Id is- [protected] and booking date is 5 Sep 2018.

refund of irctc ticket cancellation - Comment #3207601 - Image #0

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Address: Sonipat, Haryana, 131301

I paid irctc for 1 ticket using zaakpay pg. I cancelled tickets and irctc has refuned that amount on 03september 2018. But it has not been transferred to my account. The total refund amount was 410 rupees. The transaction id was [protected]. I want u to immediately look into it and return my refund as soon as possible.
Pnr no.[protected]
Transaction id :[[protected]]
Transaction date :- 03 sep 2018
Cancellationid /refundid :- [protected]
Refund. Amtount :- 410 rupees
Bank:-zaakpay pg
Refund status:-refunded
Refund date:- 03 september 2018
Pnr no:- [protected]

+1 photos

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Address: Lucknow, Uttar Pradesh, 226003

I paid irctc for 1 ticket using zaakpay pg. I cancelled tickets and irctc has refuned that amount on 1september 2018. But it has not been transferred to my account. The total refund amount was 1245 rupees. The transaction id was [protected]. I want u to immediately look into it and return my refund as soon as possible.
Pnr no.[protected]
Transaction id :[protected]
Transaction date :- 31 august 2018
Cancellationid /refundid :- [protected]
Refund. Amtount :- 1245 rupees
Bank:-zaakpay pg
Refund status:-refunded
Refund date:- 1 september 2018
Reference no. Zp573e167516a14

Akash rawat

+2 photos

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Eswar Hemakanth

from Hyderabad, Telangana

Sep 11, 2018

I have booked irctc railway ticket through app and again I cancelled .I didn't get my refunded amount .these are reference IDs

Refund reference no:ZP573cc9e93332f - 815
Refund reference no:ZP573b[protected]

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B

Bittu Kumar Ram

from Lucknow, Uttar Pradesh

Sep 14, 2018

Dear sir,
i have use on irctc payment on your merchant side by debit card.I book a ticket from kota to lucknow on Date-05/09/2018.this ticket is not booked bt money has been deducted and not refund in my A/C.

(1)TXN ID-[protected]

irctc cancelled ticket refund amount 1245 rs. pnr no.6118659136 - Comment #3209329 - Image #0

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Hi,
This is shashank, i have cancelled a irctc ticket. As per the refund history the amount has been refund but same has not been received to me till date.
Snapshot of history is attached herewith.
Transaction id: [protected]
Pnr: [protected]
Train no./name: 18233 / narmada express
Transaction date: 31 aug 2018
Indore jn bg (Indb) jabalpur (Jbp)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: zaakpay pg
Booking amount: 2590.0
Refund amount: 2170.0
Refund date: 1 sep 2018

Regards..

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I tried to book a ticket for train no:12603 chennai to hyd for today on 7th sep 2018. It was a failed transaction and ticket also was not booked. The transaction id : [protected] payment was made by my andhra bank account.in ticket refund history it shows money is sent to bank and bank name: zaakpay pg. But i didnt receive any amount in my account. Pls help on this.

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Address: Baran, Rajasthan, 325205

Website: Zaakpay pg

Sir mene irctc se mathura se kota ka ticket book karwaya tha jiska payment mene canara bank ke visa card se kiya tha jiski getway mobikwik zaakpay pg ke dwara transaction ki gai jo failed ho gai jiska refund mere canara bank ke account me nhi aaya sir mene irctc ka app khol ke dekha to usme transaction faild me refund to zaakpay pg bank me kar diya gaya he

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Sep 7, 2018

Complaint marked as Resolved

Abhi solve nhi huwa

Zaakpay.com customer support has been notified about the posted complaint.

Sep 08, 2018

Updated by hafp Sir meri complain ka kya huwa

Sep 08, 2018

Updated by hafp Sir meri complain ka kya hua

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Address: 600033

Sir my name is muthumani kumar and i have applied loan from flashcash 0n27 august 2018 and repaid Rs. 8640.36/=, on 6 September 2018 from RBL Bank UDIO RuPay card by mobikwik( Zaakpay gateway) amount Rs. 8640.36/=, is deducted from my account but flash cash yet not received money my mobile no [protected] please contact me. My transaction ref id : JWLNQTIDVAQIWDXD and i enclosed payment receipt also. Please solve my issue otherwise i would like to complaint against mobikwik( Zaakpay gateway) in consumer forum india. Please i want my refund

+2 photos

Zaakpay.com customer support has been notified about the posted complaint.

Sep 18, 2018

Updated by MUTHUMANI KUMAR Dear Sir/madam more then 10 days i am waiting please response your customer

Flashcash team told me not received money

i enclosed your payment successfully mail conformation

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K

Karthik Indraganti

from Kayankulam, Kerala

Sep 11, 2018

Hi...i have cancelled rail tickets booked through irctc and refund has been initiated on 01st September but yet to receive amount to my account, have 8 refund id's, amount is 16k

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Sir, I booked two tickets in IRCTC app. I have completed my payment also. But my reservation process was failured. But the IRCTC app showing my money was refunded into zaakpay pg bank. So how can I use that amount or how can I transfer into my bank account?I will submit my transaction details screenshot to you. Please give me the details for withdraw my money.

+1 photos

Sep 4, 2018

Complaint marked as Resolved

I have not received any message related about our complaint

Zaakpay.com customer support has been notified about the posted complaint.

Sep 03, 2018

Updated by Bharathi Ch Please solve my problem as early as possible

Sep 04, 2018

Updated by Bharathi Ch I have not received any information about our complaint. Please give the information about my amount.

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Address: Ahmedabad, Gujarat

I have made transaction with

I have made transaction with zaakpay.com gateway to pay my electricity bill for rs. 4640 on 18/08/18 my bank account was debited with the amount showing generated number zaakpay[protected]. But my electricty bill was remain unpaid and not credited. I have made complaint to zaakpay.com gateway for the same and request to refund the amount. Nothing is heard from zaakpay i have send reminder twice after passing reasonable time.
More than ten days is already passed, neither i have received refund nor any massage from zaakpay. I have made transaction first time with zaakpay and i donot know how to deal with zaak;pay gateway to get my money back. I have also mentioned gateway that if electricity bill is not paid by due date, penalty to be levied. To avoid penalty i have to paid my bill without getting refund from zaakpay. Here is my humble request to do the needful.

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Address: Pune, Maharashtra

Website: Uber ride

My money has been deducted when was paying my uber previous payment trip.
But uber has not got the money but it is deducted by zaak epay.

Uber has not sent me receipt of my payment and they are refusing that i have paid.
Please refund my payment or send uber ride my detail of payment that i have paid the amount

So please see the transaction if you able to..

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Address: 827009

Sir,
I cancelled ticket from IRCTC and the money is also refunded from IRCTC said by the customer care when I contacted him but the money Doesn't reflects in my SBI account... Sir I have booked two tickets of which one of them I cancelled and the money is also refunded but it is not reflecting in my SBI acocount...I'm attaching the screen shot of the ticket I cancelled...The total amount to be refunded is Rs. 215

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Dear sir I am ROSHAN CHETTRI have used my SBI debit card while booking train ticket through IRCTC on 22August 2018 via zaakpaypg.My amount of Rs.320 was debited from my account but due to some problem my ticket was not booked and till date my debited amount 320 Rs is not credited to my account through zaskpay ph
Transaction id- [protected]

Please take necessary action as soon as possible.
Ph no .[protected]
[protected]

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I have attached a image showing transaction is pending from thebank end. How much it will take to complete the process.
My Reservation ID: [protected].
Train No./Name: 18646 / EAST COAST EXP
Ticket Type: E-ticket

From: HYDERABAD DECAN (HYB)03 Sep 2018
To: HOWRAH JN (HWH)04 Sep 2018

Please take a look and solve the problem as soon as possible.

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A

Ashraf Dalal

from Mumbai, Maharashtra

Aug 31, 2018

Booking ID EMT51189489
DATED, 18/08/2018
Transaction failed
But amount not yet refunded
Please refund the amount as soon as possible
I have attached a photo copy
If amount not refunded by 30th aguast then it will charge 3.5%
So please make sure it gets refunded as soon as possible

irctc ticket bill payment - Comment #3197667 - Image #0

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S

Srijan Chakravarty

from Pune, Maharashtra

Aug 31, 2018

IRCTC refund not received even after receiving the message for that and confirming from IRCTC. Rs. 2016/- transaction. Transaction no. [protected] and Bank reference ZP573b7c8f82385

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Address: 711302

Hi,

I was trying to book irctc ticket on 23/08/2018.

My amount rs. 461.80 was deducted from my icici account but ticket wasn't booked. Ref - bil/onl/[protected]/zaak pay/23101_zp574139d88d6a

Irctc has refunded to zaakpay but zaakpay hasn't refunded to my account back.

Please refund back my whole amount.

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Address: Ahmedabad, Gujarat

Reminder. I have paid my electricity bill for rs. 4640 to torrent power by e banking through your gateway. The amount is debited in my account showing your number generate as zaakpay[protected] on 18th august 2018. But my electric bill was unpaid. Amount debited in my a/c but bill remain unpaid. There is a penalty if bill is not paid before due date, i hereby request you to get back my amount in my a/c so that i can paid my elect bill in time. Please go through your record and reverse my traction st. 18/8/18 giving credit to me as early as possible. Hoping your quick action in the matter by solving my complaint. Thanking you in anticipation.

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B

buddhama

Aug 29, 2018

Dear Zaakpay,

I add 100 rs on 22 Aug 2018 at 11.22.36 on ACET2HREEPLUS via yes banking netbanking, it's deducted from account but not added in ACE2threeplus account,

Please refer transaction I'd ZP573ffad3e0a50

Request you team please refund my money as soon as possible.

Regards buddhama shakya

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G

Gopinath redmi

from Madanapalle, Andhra Pradesh

Aug 31, 2018

I book a ticket on IRCTC through zaakpay, irctc refund my amount 310Rs through zaakpay to my account on 20/08/18. But I still can't get my money on my account pls credit quickly, almost 10days completed

non credit of my elect. bill - Comment #3197659 - Image #0

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Address: 600005

Website: zaakpay.com (pay.mobikwik.com/)

I have cancelled my railway ticket from zaakpay gateaway and my pnr no. Is [protected] 22662 / rmm chennai exp (Ramanathapuram (Rmd) chennai egmore (Ms). Amount has been refunded to zaakpay by railway but still not credited to my ac. Total amount to be refunded to me after deduction is inr 855/-. My cancellation date is 24 aug 2018. Please do needful as soon as possible.

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D

Durvesh Dahibhate

from Vengurla, Maharashtra

Aug 28, 2018

I have booked in navjivan Express in tatkal for 3person through my debit card ([protected]) and the transaction was failed but payment is received
My transaction id- [protected]
So I request you to refund my money as early as possible

Thanku

amount not refund yet - Comment #3193856 - Image #0

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Address: East Godavari, Andhra Pradesh, 533201

Website: IRCTC.CO.IN

Sir i booked irctc ticket on 19/08/2018 on my mobile appilication
Ticket cancelled on 20/08/2018
Irctc refunded to zaakpay pg but it was not credited my bank account
Details below

Transaction id: [protected] pnr [protected]

Cancellation/refund id: [protected]
Bank name: zaakpay pg
Booking amount: 830.0
Refund amount: 710.0

My name is srinivas mobile number [protected]
Bank name sbi ac no [protected] sbin0021432 moberlipeta branch amalapuram

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S

SHaHaRuKh ALi

from Delhi, Delhi

Aug 28, 2018

Not resolved

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A

arnab40

from Bareilly, Uttar Pradesh

Aug 28, 2018

I've cancelled my train ticket vide PNR no. [protected] on 11th August not refunded to my account. Total refunded amount 3085.
Transaction ID : [protected]

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Address: 751024

Website: www.irctc.co.in

I tried to book a ticket from bhubaneshwar to jabalpur from train no 01662 on 31/08/2018 for date of journey 01/08/2018 from irctc rail connect app for android. Due to unavailability of lower seat i don't get the lower seat in 3a coach but the amount of rs1545.00 was deducted from my account. The transaction id is ([protected]) and refund id is ([protected]). Please refund the amount of rs 1545 in my account as soon as possible and please try to resolve this issue asap. Thanks

+1 photos

Aug 23, 2018

Complaint marked as Resolved

Thank you for refunding my amount back. Thanks for resolving the problem quickly.

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R

Ravitej Chakka

from Hyderabad, Telangana

Aug 28, 2018

This is Ravi i made a ticket cancelled on 14 aug 2018. The amount to be credited back is 1520/-.which was not credited to my bank account. The referebce number showed on irctc site is [protected].and it shows amount was credited back through zaakpay pg.
Please go through the details. Hope you will solve my issue

Zaakpay.com Complaints & Reviews

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Zaakpay.com reviews & complaints page 41

ticket refund not received

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after cancelling ticket, refunded amount not credited on my bank a/c.

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refund of irctc ticket cancellation

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cancelled ticket amount not refunded to my a/c

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irctc refund on 01 sep 18

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electricity bill amount. not refunded

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deducted money by zaak epay

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ticket cancelled from irctc but money is not refunded

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please refund my debited amount

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irctc ticket bill payment

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irctc not booked - money was deducted-money is not refunded by zaakpay

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non credit of my elect. bill

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amount not refund yet

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cancelled ticket amount not refunded in my bank account

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refund not received yet after 23 days of transaction through irctc app via zaakpay pg gateway

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