Zaakpay.com Complaints & Reviews

I have booked rly. Ticket on 15.09.2018 through irctc. Portal i have paid through indian debit card. Due to some reason my ticket cancelled. Irctc portal says payment is refunded to zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id-[protected]
Refund id-[protected]
Refund bank zkpy
Bank referenceid-zp575e251ece9b8
Refund amt-415
Phone no-[protected]

Dear customer,
We wish to inform you that, with reference to refund against pnr number null /irctc transaction id [protected], an amount of rs. 460.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:13-sep-2018
Refund processing date:12-sep-2018
Refund amount:460.0
Refund reference no:zp575acf5399a08
Payment option used : zaakpay pg

I cancelled a irctc booked ticket on 10th september 2018 and the refund status is showing that the payment has been refunded to zaakpay pg on 11th september 2018. But the payment has not been refunded yet to my bank account.
Cancellation id: [protected]
Email id: [protected]@gmail.com
The other details of the ticket are given in the image.
So kindly refund the amount to my bank account as soon as possible.
Thankyou

He following refund that we are going to describe not received by us
till yet.
the details are as follows...

1. Pnr no. [protected]... Transaction id -
[protected]... Cancellation date is 9 aug 2018. Amt 525/-.

2. Pnr no. [protected]... Transaction id -
[protected]... Cancellation date is 9 aug 2018. Amt 525/-.

In my irctc account its showing the status that refunded, but we
Didn't received any amt in our bank account.
You are requested to kindly look into this matter and process then
Same as soon as possible.

This is to inform you that, till now i have not get my refund amount against the irctc ticket cancellation, the refund id is [protected] from irctc, through zaakpay pg bank, the refund date is 20th september 2018, the refunding amount is rs 4350.
So it is request to you please take a needful action for refunding the amount as early as possible.

Regards,
Sabuj das.
Mail id :das. [protected]@gmail.com

I paid on irctc using zaakpay. I cancelled that ticket and irctc has refuned that amount on 27th September. But it has not been transferred to my account. The refund amount was 420 rupees. The transaction id was [protected]. I want u to immediately look into it and return my refund as soon as possible.

I tried booking a tatkal ticket on IRCTC through zaakpay.ticket was not booked.i send mail to bank regarding failed transaction but they are saying that money has been sent from there side.
Cheque /reference number[protected]
Amount of money -467.48
Narration - ZP5766f15e7dcbf/Zaakindianrailwqysca
Date .22.09.2018
My money should come back automatically to me whether from HDFC or zaakpay or IRCTC.then why is it that we need to complain everytime to get my money back please resolve this

Hi

Sir
payment not recd details given below plse do the needful at the earliest

SETTLEMENTID
[protected] ACTUAL REFUND DATE 06-May-18 RFND TYPE Refund for Cancellation BANK RFND TXN ID ZP[protected]c35d RFND AMT 1665

SETTLEMENTID
[protected] ACTUAL REFUND DATE 06-May-18 RFND TYPE Refund for Cancellation BANK RFND TXN ID ZP[protected]c35d RFND AMT 555

thanks

Please provide a refund of my cancellation charges otherwise i will go to consumer court. Details are below
Dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 365.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:13-sep-2018
Refund processing date:12-sep-2018
Refund amount:365.0
Refund reference no:zp5759af2364529
Payment option used : zaakpay pg

Hello,
Firstly you any customer care no not available all are fake pls provide your coutomer care no which was active

My complaint was. I was booked to ticket which was cenceled but fund was not returned
Detailed is this
With reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 505.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:19-sep-2018
Refund processing date:20-sep-2018
Refund amount:505.0
Refund reference no:zp5752b906d581d
Payment option used : zaakpay pg
Second
Ith reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 445.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:05-sep-2018
Refund processing date:06-sep-2018
Refund amount:445.0
Refund reference no:zp572aac31d611c
Payment option used : zaakpay pg

This is my no [protected] pls call that

As i paid my home electricity bill of amount 3769.10.. Though mobikwik aap money deducted from my bank account but not the bill paid nor the amount shown in app walet even mobikwik aap doesnt show this transaction... It is wrost app please either pay my bill with fine as its 120 rs... Otherwise refund it in my account.... I[censored] will nt response me in next 24 hours i will raise compliant/ case in consumer court..

Sir/Madam, I had a loan from kreditbe loan amount i had to paid 3056.98 through upi via mobikwik zaakpay. amount has been debited from my account but not received in kreditbe account. today is my due date.kindly resolve my issue soon.i am eagerly waiting.for your response
Transcation ID[[protected]]
Date - 21/09/2018
Time - 19:26 pm
please kindly resolve my issue soon...

Sir/madam, i had a loan from flashcash loan amount i had to paid 6580.77 through upi via mobikwik zaakpay. Amount has been debited from my account but not received in flashcash account. Today is my due date. Kindly resolve my issue soon. I am eagerly waiting. For your response
Transcation id[protected]
Date - 21/09/2018
Time - 09:19:22
Please kindly resolve my issue soon

Dear sir, i cancelled my e-ticket (Pnr no [protected]) cancellation transaction i'd [protected] on 10.09.18. As irctc make the refund of rs. 1160.00 but still now the amount does not show in my bank account. Irctc refund id is [protected]. Plz take necessary steps to refund my money as soon as possible. A photo of the cancellation transaction is attached for your

Kindly see the two mails given to me by irctc.

(1) dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 1090.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:10-sep-2018
Refund processing date:11-sep-2018
Refund amount:1090.0
Refund reference no:zp5757f0a0b4953
Payment option used : zaakpay pg

(2) dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 1040.0 has been processed as per below details:

Date of cancellation of e-ticket/date of failure of e-ticket booking:10-sep-2018
Refund processing date:11-sep-2018
Refund amount:1040.0
Refund reference no:zp5757f1764618a

I have not received the refund amount in my bank account since 9 days.
Kindly do the needful asap.

Regards
Krishna phad

Cancelled 2 rail tickets. Status is showing cancelled with bank name zaakpay.com. however amount is not credited in my account. Complained to irctc. They are showing refund details.
Booking details
Booked with irctc rail connect app.
Date of booking: 27/07/18
PNR: [protected], BAGH EXPRESS 13020, haldwani to gomti nagar (lucknow) for 18/09/18
PNR: [protected], BAGH EXPRESS 13019, gomti nagar (lucknow) to haldwani for 15/09/18
Ticket cancelled on 06/09/18 via same app.

I have cancelled my railway ticket from Canara bank debit card and my pnr no. Is ( [protected]). Amount has been refunded to zaakpay by railway but still not credited to my account. Total amount to be refunded to me after deduction is 4745/-. My cancellation date is 10 september 2018. Please do needful as soon as possible.

With regards

Dear sir i have use on irctc payment zaak pay on your merchant side my debit card i have i have ticket cancel but not credit my bank account balance i have send refund id [protected] number

My cancel ticket date 12 sep 2018

Ticket trantation number [protected]

Refund id [protected]

This amount is refund irctc but not credidt my bank account

Dear sir used ur gateway for irctc payment through my debit card, but have not received any refund from ur side. My txn details r as follows:

Pnr - [protected]
[protected] (Booking) 11-sept 2018, amt. Lnr 2200.68
[protected] (Cancelled) amt refunded inr 1900.00 to zaakpay pg

The said amt. Is refund by irctc, but not yet credited in my acc.

Dear team
We wish to inform you that, with reference to refund against pnr number null /irctc transaction id [protected], an amount of rs. 500.0 has been processed as per below details:
But till date i not get said amount.
Pls update
Date of cancellation of e-ticket/date of failure of e-ticket booking:31-jul-2018
Refund processing date:16-aug-2018
Refund amount:500.0
Refund reference no:zp5724adc668c7c
Payment option used : zaakpay pg