Claimed

Zaakpay.com Complaints & Reviews

1
Last updated Feb 14, 2024
Complaints 1445
Resolved
138
Unresolved
1307
Quick Links
Statistics
Share
Contacts

File a complaint to Zaakpay.com

Having problems with Zaakpay.com?

File a complaint and get it resolved by Zaakpay.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Zaakpay.com reviews & complaints page 43

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pritwish
from Chennai, Tamil Nadu
Report
Copy

booked a ticket from irctc but the payment failed. need refund

I ahve booked a ticket on 9th of aug 2018, for bbsr to hwh from irctc with the amount rs.2011.8.

The amount got debited from my bank account, but the ticket booking failed as irctc didnt got response from zaakpay pg bank.

I am attaching the screen shot of the same failed transaction from irctc.

Please refund my amount as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
moon5612
from Delhi, Delhi
Report
Copy

not getting refund in bank account

Address:Kolkata, West Bengal, 700006

I have booked a ticket on 31st july, 2018 through axis bank debit card.it is showing that amount has been refunded to Zaakpay PG but not in my bank account.refund id is [protected].it is written that amount is refunded on 1st august, 2018.when will i get my refund money in my bank account?the train name is falaknuma express.i want proper refund of my money in my bank account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nilesh.vadher
from Mumbai, Maharashtra
Report
Copy

refund not received-02nd august, 2018

Address:Mumbai City, Maharashtra, 400097

Dear team

I have tried to book one ticketn using my irctc app and i have selected, unfortunately my transaction got failed but my account got debied from my hdfc bank by rs.1256.80/- on 02nd august, 2018.

Transaction id[protected]
Debit narration - zp[protected]zaakindianrailwaysca

Today is seventh day and i have still not received the refund.

Please provide the status...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
D Kathirvel
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railway refund not received my hdfc bank a/ c

Address:Kanchipuram, Tamil Nadu, 600096

I have booked train ticket through irctc website and due to personal reason i cancelled the ticket through zaakpay.com. Below are my transaction details

Transaction id: [protected]pnr: [protected]
Train no./name: 12673 / cheran expresstransaction date: 4 aug 2018
Chennai central (Mas) coimbatore jn (Cbe) refund status: refunded
Cancellation/refund id: [protected]bank name: zaakpay pg
Booking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahmood481
from Noida, Uttar Pradesh
Report
Copy

irctc cancellation id 100000256165466

I booked two ticket at irctc rail connect app
PNR No. - [protected]
Train no. - bihar s kranti (12566)
booked on[protected]
Quota - General
Ndls to Mfp
Journey date[protected]
But I cancelled a ticket
Cancellation id - [protected]
Cancellation date[protected]
Bank name - Zaakpay pg
Refund amount - 1310
But amount not refund in my axis bank a/c...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jithin Yes
from Belgaum, Karnataka
Report
Copy

transaction failed and around is debited from my account

I had tried to take a train ticket from yeswanthpur to tata on 5 th august 2018 at 9:08 pm
Transaction id-[protected]
Info: pur/https www irctc co in/new delhi/0000000000000000000000000/seq no[protected].
Amount of 1450rs for 2 persons. The amount has been debited from my account and not yet credited. Plz let me know what's the issue happens...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:275101

Dear sir,
I booked a ticket (General quota- pnr number : [protected], reservation id: [protected], booking amount 830.00) from ant to mau jn (Boarding station krj) with wl/82 and wl/83 on 28 jul 2018 but my ticket was cancelled (Wl cancellation) on 29 jul 2018. On www.irctc.co.in site ticket refund history shows:
Refund status: refunded
Bank name: zaakpay pg
Refund amount: 710.0
But amount is not refunded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sailsub
from Vasai-Virar, Maharashtra
Report
Copy

money deducted but ticket not booked

Address:Thane, Maharashtra, 401305
Website:Zaak epayments Services

I booked tickets on irctc mobile app using mobikwik channel however money got deducted and credited to zaak epayment service but tickets not booked.

I have very bad experience with mobikwik channel and we should take a strong anction against this payment channel

Kindly look into this and help me to get my money back.

Transaction number is inb/[protected].

-subodh sail
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
G Sankaranarayanan
from Chennai, Tamil Nadu
Report
Copy

nonpayment to uber

Address:600093
Website:Zaak epayment system

I had made a payment to uber ride on 1st aug 18 through my credit card through uberapplication who have adopted zaak epayment system. The money has been debited by my bank, but it seams that the same has not been paid to uber. Amount rs 676.10 from standard chartered bank. Please sort out and send the payment to uber immediately, otherwise refund to my bank...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
Faizan Siddiki
from Mumbai, Maharashtra
Report
Copy

irctc failed transaction amount not refunded

Address:401107
Website:IRCTC

Hi,

My name is Fiazan, I just booked the tickets from NZM to BDTS from IRCTC Application and selected the mode of payment as MOBIWIK. I made the transaction amount got deducted from my bank account.
but on IRCTC app it shows under failed transaction.
Even tickets not got booked and amount got deducted.

I want my money bank on my bank statement its shows as ZAAKINDIANRAILWAYSCA, This is worst experience...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subhaste
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of irctc cancelled ticket

Address:New Delhi, Delhi, 110075

I have booked 4 tickets in 13114/Hazarduari Express on 11 Jul 2018. I paid on IRCTC using Zaakpay. Due to uncertain reason, I cancelled the tickets and IRCTC has refunded that amount. I have paid through SBI debit card, IRCTC portal says payment is refunded on 25-Jul-2018 in Zaakpay PG but not received in my bank. The total refund amount was 120 rupees. I want u to immediately look into it and return my refund as soon as possible. Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dushyant Biz
from Pune, Maharashtra
Report
Copy

transaction get failed and amount not received in bank

Address:Pune, Maharashtra, 411105

I tried for part payment to my Personal loan amount 90000. on 30 Jully 2018 using Bajaj finserv
web app. try with net-banking. after provide all details. at the last transaction get fail. Showing 404 error but amount get debited from my account

Please refund the amount
What should I do the next because it is very big amount.

Dushyant
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Esoof Aneez
from Yamunanagar, Haryana
Report
Copy

unauthorised money deduction from bank account

Website:zaakpay.com

Amount of 102.12 rupees have been deducted from my iob account through zaakpay.com on 21/07/2018. I have recharged my mobile through airtel application with the help of iob netbanking of rupees 448 on 20/07/2018. Pl. Clarify what purpose you have deducted 102.12 rupees from my iob account. My iob account no is [protected]. My name is v. A. N. Esoof aneez. My mobile no is [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Saket Shrivastava
from Pune, Maharashtra
Report
Copy

irctc: amount will deducted from my account but will not refunded

Address:411057

I have booked my ticket for my journey on 5th of march and then later i cancelled my ticket. My cancellation status is showing as refunded but it is not credited to my account. Pfb details:

Transaction id: [protected]
Pnr: [protected]
Train no./name: 12150 / dnr pune exp
Transaction date: 13-jun-2018
Danapur (Dnr) pune jn (Pune)
Refund status: refunded
Cancellation/refund id: [protected]br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankur debbarma
from Dimapur, Assam
Report
Copy

to solve refund issue

I have booked ticket in irctc and later on cancelled it on 17/03/18. It is showing in irctc that money was refunded on 20/03/18. But till today i haven't got any amount in my bank account. When i made contact with irctc they told that they have refunded already, and suggested to make further contact to zaakpay. So, please fix the issue and do the need ful for refunding my amount. I am hereby attaching the details.....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Andeep Kumar singh
from Kanpur, Uttar Pradesh
Report
Copy

refund of money not credited in my account

Address:Jaunpur, Uttar Pradesh, 222001

Dear sir/madam,

I were booked the railway ticket but due to waiting i were canceled the ticket on 20 july 2018 after that i got the massage that
Refund of money rs. 2760 will be credited to your account within 3-4 days till now i did not get money in my account.
Kindly credit the money back in my account.
Pnr [protected]

Regards
Andeep kumar singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kalandi Barik
from Bhubaneshwar, Odisha
Report
Copy

my ticket cancelled amount not refunded

Address:754119

I have booked rly. Ticket on 25.07.2018 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 24.072018. Irctc portal says payment is refunded on 24.07.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Refund amt rs520
Phone no [protected]
My pnr no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jay1090
from Mumbai, Maharashtra
Report
Copy

about irctc ticket refund

Address:Mumbai City, Maharashtra, 400037

I have booked a ticket on 12-jul-2018 but got waiting ticket so i cancelled. I got a mail your refund amount processed on 15-jul-2018. But till date i did'nt get the money in my account. Plz help... Below all details are mention...

We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 1470.0 has been processed as per below details:
Date...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavitha3018
from Bengaluru, Karnataka
Report
Copy

complaining on your company zaak e payment

Address:Bangalore, Karnataka, 560032
Website:Uber

Yesterday evening around 8pm, i payed money for uber cab through online... And at last it shows zaak e payment received the money... Whereas i don't do dat.. I don't even know what is this zaak e payy. I had to pay again for uber... Return my inr.89 asap. What the hell are u guys doing? There is no customer care number also. I have complained my bank also. Send my money back asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
MOHIT TEHARIYA
from Agra, Uttar Pradesh
Report
Copy

zaakpay money not refunded

Address:Mathura, Uttar Pradesh, 281301

I am book a ticket from gajraula to allahabad on 17/07/2018 in nouchandi express train no. Is 24512 and ticket book through irctc app but payment made through zaakpay pg and there after cancelled my ticket but of money not refunded in my bank of baroda bank account my pnr no. Is [protected] and amount of refund is 630.00 approx please resolve my issue with proper time
My refund id is zp8b50cf8cabe2...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy