Zaakpay.com Complaints & Reviews

I ahve booked a ticket on 9th of aug 2018, for bbsr to hwh from irctc with the amount rs.2011.8.

The amount got debited from my bank account, but the ticket booking failed as irctc didnt got response from zaakpay pg bank.

I am attaching the screen shot of the same failed transaction from irctc.

Please refund my amount as soon as possible.

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V

Vivekpatil04444

from Mumbai, Maharashtra

Aug 13, 2018

I had placed my order on mobikwik but money is deducted and order is not placed pleas help me out if possible placed the order or refund me

booked a ticket from irctc but the payment failed. need refund - Comment #3182233 - Image #0

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K

Kranthi kumar 007

from Eluru, Andhra Pradesh

Aug 13, 2018

Sir I booked tickets in irctc app on 29/07/2018. But it had failed with transaction I'd ([protected]).till now my money was refunded to my account. Please take action .

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Address: Kolkata, West Bengal, 700006

I have booked a ticket on 31st july, 2018 through axis bank debit card.it is showing that amount has been refunded to Zaakpay PG but not in my bank account.refund id is [protected].it is written that amount is refunded on 1st august, 2018.when will i get my refund money in my bank account?the train name is falaknuma express.i want proper refund of my money in my bank account.

+1 photos

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Aug 10, 2018

Updated by moon5612 But still Now they didn't give any reply

Aug 13, 2018

Updated by moon5612 [protected]

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S

Sathish2chennai

from Visnagar, Gujarat

Aug 10, 2018

Transaction ID: [protected]

REFUNDEN[protected]

NOT YET CREDIT BACK TO CANARA BANK

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Axis Bank Customer Care

from Pune, Maharashtra

Aug 13, 2018

Hi, We are here to help. Please share your registered contact number and we will get back shortly. Regards, Team Axis Bank.

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Address: Mumbai City, Maharashtra, 400097

Dear team

I have tried to book one ticketn using my irctc app and i have selected, unfortunately my transaction got failed but my account got debied from my hdfc bank by rs.1256.80/- on 02nd august, 2018.

Transaction id[protected]
Debit narration - zp[protected]zaakindianrailwaysca

Today is seventh day and i have still not received the refund.

Please provide the status of my refund

Nilesh vadher

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P

Pritwish

from Chennai, Tamil Nadu

Aug 10, 2018

I have booked ticket from IRCTC worth Rs 2011.8.
Amount got debited from my bank account but IRCTC didnt got response from ZaakPay PG and the transaction failed.

Please refund my amount as soon as possible.

refund not received-02nd august, 2018 - Comment #3180190 - Image #0

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S

Sunnyku

from Warangal, Telangana

Aug 13, 2018

My IRCTC ticket cancel amount not receive my mail id [protected]@gmail.com

refund not received-02nd august, 2018 - Comment #3182200 - Image #0

refund not received-02nd august, 2018 - Comment #3182200 - Image #1

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B

Bala Vfc

from Sivakasi, Tamil Nadu

Aug 13, 2018

12/08/2018 booked tatkal ticket to Cherran express(12674) ticket from irctc but the payment failed. need refund.payment rs415.0 so pls refund the full payment

refund not received-02nd august, 2018 - Comment #3182248 - Image #0

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Address: Kanchipuram, Tamil Nadu, 600096

I have booked train ticket through irctc website and due to personal reason i cancelled the ticket through zaakpay.com. Below are my transaction details

Transaction id: [protected]pnr: [protected]
Train no./name: 12673 / cheran expresstransaction date: 4 aug 2018
Chennai central (Mas) coimbatore jn (Cbe) refund status: refunded
Cancellation/refund id: [protected]bank name: zaakpay pg
Booking amount: 315.0refund amount: 255.0
Refund date: 6 aug 2018

Still amount not yet refund to my account.

Aug 9, 2018

Complaint marked as Resolved

Cancellation amount refunded to my bank account

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I booked two ticket at irctc rail connect app
PNR No. - [protected]
Train no. - bihar s kranti (12566)
booked on[protected]
Quota - General
Ndls to Mfp
Journey date[protected]
But I cancelled a ticket
Cancellation id - [protected]
Cancellation date[protected]
Bank name - Zaakpay pg
Refund amount - 1310
But amount not refund in my axis bank a/c

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Axis Bank Customer Care

from Pune, Maharashtra

Aug 6, 2018

Hi, sorry for the inconvenience. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.

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I had tried to take a train ticket from yeswanthpur to tata on 5 th august 2018 at 9:08 pm
Transaction id-[protected]
Info: pur/https www irctc co in/new delhi/0000000000000000000000000/seq no[protected].
Amount of 1450rs for 2 persons. The amount has been debited from my account and not yet credited. Plz let me know what's the issue happens

+2 photos

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M

mary anitha

from Chennai, Tamil Nadu

Aug 6, 2018

Dear sir,
I booked ticket from irctc. But ticket was not booked. Rs .550 debited to my account. Kindly refund to my amount from my account. I have attached the copy of proof

transaction failed and around is debited from my account - Comment #3176002 - Image #0

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M

Mnarendra1

from Eluru, Andhra Pradesh

Aug 6, 2018

Sir my train ticket cancelled 31/07/2018PNR NUMBER;[protected]Refundid;[protected]Refund amount;270
Bank name;zaakpay PG plz send my bank account

transaction failed and around is debited from my account - Comment #3176034 - Image #0

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A

ajeetdon

from Dhaka, Bihar

Aug 6, 2018

I BOOK TICKET THROUGH IRCTC APP AND MAKE PAYMENT BY ZAAKPAY
WHEN I CANCEL TICKET AMOUNT NOT REFUNDED IN MY ACCOUNT
PNR [protected]
I have cancled ticket 5 days before but amount not credit in my account

transaction failed and around is debited from my account - Comment #3176084 - Image #0

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Address: 275101

Dear sir,
I booked a ticket (General quota- pnr number : [protected], reservation id: [protected], booking amount 830.00) from ant to mau jn (Boarding station krj) with wl/82 and wl/83 on 28 jul 2018 but my ticket was cancelled (Wl cancellation) on 29 jul 2018. On www.irctc.co.in site ticket refund history shows:
Refund status: refunded
Bank name: zaakpay pg
Refund amount: 710.0
But amount is not refunded in my sbi bank account.
Please help me.
Regards
Ozair (Email: [protected]@gmail.com, mob no. [protected])

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Address: Thane, Maharashtra, 401305

Website: Zaak epayments Services

I booked tickets on irctc mobile app using mobikwik channel however money got deducted and credited to zaak epayment service but tickets not booked.

I have very bad experience with mobikwik channel and we should take a strong anction against this payment channel

Kindly look into this and help me to get my money back.

Transaction number is inb/[protected].

-subodh sail
[protected]

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Address: 600093

Website: Zaak epayment system

I had made a payment to uber ride on 1st aug 18 through my credit card through uberapplication who have adopted zaak epayment system. The money has been debited by my bank, but it seams that the same has not been paid to uber. Amount rs 676.10 from standard chartered bank. Please sort out and send the payment to uber immediately, otherwise refund to my bank

Zaakpay.com customer support has been notified about the posted complaint.

Aug 02, 2018

Updated by G Sankaranarayanan Please ask for more information if required or send me a confirmation reply
Thanks and regards
G Sankaranarayanan

Aug 02, 2018

Updated by G Sankaranarayanan I have attached 2 image files showing my payment to Zaak E payment Services and the Uber voucher pending payment by your services. The amount is Rs 676.10as stated in my original complaint. Please arrange to complete the payment as soon as possible.
Thanks and regards,
G Sankaranarayanan

Aug 03, 2018

Updated by G Sankaranarayanan Dear Sir/Madam,
I find the payment has been made successfully. Please provide me the details so that I can be careful in future.
Thanks and regards

Aug 03, 2018

Updated by G Sankaranarayanan Dear Sir/Madam,
I beg to submit that my above comment is to be corrected. The payment was not successful. Please explain why was it not made? Because of this Myself and Uber services have been facing a lot of problem. Waiting for your reply.Thanks and regards,
G Sankaranarayanan

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G

G Sankaranarayanan

from Chennai, Tamil Nadu

Aug 2, 2018

Dear Sir/Madam,
I am attaching the screen shots of my Payment from my bank to Zaak E-payment services and the voucher o[censored]ber to be paid by Zaak services. Please take the references and make the payment successfully.
Thanks and regards,
G Sankaranarayanan

nonpayment to uber - Comment #3173562 - Image #0

nonpayment to uber - Comment #3173562 - Image #1

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Address: 401107

Website: IRCTC

Hi,

My name is Fiazan, I just booked the tickets from NZM to BDTS from IRCTC Application and selected the mode of payment as MOBIWIK. I made the transaction amount got deducted from my bank account.
but on IRCTC app it shows under failed transaction.
Even tickets not got booked and amount got deducted.

I want my money bank on my bank statement its shows as ZAAKINDIANRAILWAYSCA, This is worst experience on MOBIWIKI and IRCTC having such a worst payment gateway.

Please do the needfull

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Address: New Delhi, Delhi, 110075

I have booked 4 tickets in 13114/Hazarduari Express on 11 Jul 2018. I paid on IRCTC using Zaakpay. Due to uncertain reason, I cancelled the tickets and IRCTC has refunded that amount. I have paid through SBI debit card, IRCTC portal says payment is refunded on 25-Jul-2018 in Zaakpay PG but not received in my bank. The total refund amount was 120 rupees. I want u to immediately look into it and return my refund as soon as possible. Please resolve this as soon as possible.
Transaction id: [protected]
Cancellation/Refund ID: [protected]
Refund Bank Name: Zaakpay PG
Refund date: 25-Jul-2018

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Aug 2, 2018

Complaint marked as Resolved

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Address: Pune, Maharashtra, 411105

I tried for part payment to my Personal loan amount 90000. on 30 Jully 2018 using Bajaj finserv
web app. try with net-banking. after provide all details. at the last transaction get fail. Showing 404 error but amount get debited from my account

Please refund the amount
What should I do the next because it is very big amount.

Dushyant
[protected]

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Website: zaakpay.com

Amount of 102.12 rupees have been deducted from my iob account through zaakpay.com on 21/07/2018. I have recharged my mobile through airtel application with the help of iob netbanking of rupees 448 on 20/07/2018. Pl. Clarify what purpose you have deducted 102.12 rupees from my iob account. My iob account no is [protected]. My name is v. A. N. Esoof aneez. My mobile no is [protected]

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R

Rajeev211165

from Kota, Rajasthan

Jul 31, 2018

IRCTC Transaction ID [protected] RS 2120.00
Transaction failed but amount not revert in my account

unauthorised money deduction from bank account - Comment #3170600 - Image #0

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V

Vijaya Janardhan Vulli

from Vijayawada, Andhra Pradesh

Aug 1, 2018

Hi Iam v vijaya janardhan, I am bookd train tickets, but it's cancel in you back, return to my money.

unauthorised money deduction from bank account - Comment #3172552 - Image #0

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Address: 411057

I have booked my ticket for my journey on 5th of march and then later i cancelled my ticket. My cancellation status is showing as refunded but it is not credited to my account. Pfb details:

Transaction id: [protected]
Pnr: [protected]
Train no./name: 12150 / dnr pune exp
Transaction date: 13-jun-2018
Danapur (Dnr) pune jn (Pune)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: zaakpay pg
Booking amount: 1820.0
Refund amount: 1630.0
Refund date: 14-jun-2018

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I have booked ticket in irctc and later on cancelled it on 17/03/18. It is showing in irctc that money was refunded on 20/03/18. But till today i haven't got any amount in my bank account. When i made contact with irctc they told that they have refunded already, and suggested to make further contact to zaakpay. So, please fix the issue and do the need ful for refunding my amount. I am hereby attaching the details..

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Address: Jaunpur, Uttar Pradesh, 222001

Dear sir/madam,

I were booked the railway ticket but due to waiting i were canceled the ticket on 20 july 2018 after that i got the massage that
Refund of money rs. 2760 will be credited to your account within 3-4 days till now i did not get money in my account.
Kindly credit the money back in my account.
Pnr [protected]

Regards
Andeep kumar singh

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S

sathi807

from Bengaluru, Karnataka

Jul 31, 2018

The above PNR number ticket is cancelled but amount not refunded.
Booking date 14 jul 2018
journey date 16 jul 2018

refund of money not credited in my account - Comment #3170464 - Image #0

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Address: 754119

I have booked rly. Ticket on 25.07.2018 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc cancelled on 24.072018. Irctc portal says payment is refunded on 24.07.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Refund amt rs520
Phone no [protected]
My pnr no [protected]

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Address: Mumbai City, Maharashtra, 400037

I have booked a ticket on 12-jul-2018 but got waiting ticket so i cancelled. I got a mail your refund amount processed on 15-jul-2018. But till date i did'nt get the money in my account. Plz help... Below all details are mention...

We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 1470.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:12-jul-2018
Refund processing date:15-jul-2018
Refund amount:1470.0
Refund reference no:zp570c4276e76b4
Payment option used : zaakpay pg

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Address: Bangalore, Karnataka, 560032

Website: Uber

Yesterday evening around 8pm, i payed money for uber cab through online... And at last it shows zaak e payment received the money... Whereas i don't do dat.. I don't even know what is this zaak e payy. I had to pay again for uber... Return my inr.89 asap. What the hell are u guys doing? There is no customer care number also. I have complained my bank also. Send my money back asap.

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R

Ratanibha

from Gaya, Bihar

Jul 24, 2018

I booked a train ticket on on 21 July for 17 Aug and paid through netbanking of hdfc. Money has been deducted from my account but till today not received pnr No . Irct sight shows not response from bank side. Generate pnr immediately

complaining on your company zaak e payment - Comment #3165733 - Image #0

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A

Abhishek Khajanchi

from Khurja, Uttar Pradesh

Jul 25, 2018

Refund id [protected]
Amount 1380/-
PNR NO. [protected]
Contact No.[protected]

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Address: Mathura, Uttar Pradesh, 281301

I am book a ticket from gajraula to allahabad on 17/07/2018 in nouchandi express train no. Is 24512 and ticket book through irctc app but payment made through zaakpay pg and there after cancelled my ticket but of money not refunded in my bank of baroda bank account my pnr no. Is [protected] and amount of refund is 630.00 approx please resolve my issue with proper time
My refund id is zp8b50cf8cabe2

Zaakpay.com Complaints & Reviews

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Zaakpay.com reviews & complaints page 43

booked a ticket from irctc but the payment failed. need refund

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not getting refund in bank account

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refund not received-02nd august, 2018

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railway refund not received my hdfc bank a/ c

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irctc cancellation id 100000256165466

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transaction failed and around is debited from my account

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amount is not refunded in my sbi bank account.

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money deducted but ticket not booked

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nonpayment to uber

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irctc failed transaction amount not refunded

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refund of irctc cancelled ticket

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transaction get failed and amount not received in bank

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unauthorised money deduction from bank account

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irctc: amount will deducted from my account but will not refunded

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to solve refund issue

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refund of money not credited in my account

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my ticket cancelled amount not refunded

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about irctc ticket refund

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complaining on your company zaak e payment

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zaakpay money not refunded

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