Zaakpay.com Complaints & Reviews

Address: Jodhpur, Rajasthan, 342010

Dear sir/madam,

I have filled tdr for my ticket (Pnr [protected]) on 11th may 2018. And refund amount of 740.0 initiated. I haven't received the amount in bank account till date. The refund status shows 'amount credited to bank (Zaakpay) with reference number zp56be7eadcc34d'. The refund id is [[protected]].

Please investigate.

Thanks...

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N

Nilu Shome

from Mumbai, Maharashtra

May 21, 2018

Dear sir
4/5/2018 I book my ticket. 385.00 debit my account. But ticket not done. Please refund asap.
Bank book update - MEDR/ZAAK EPAYMEN/180134.

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Address: East Godavari, Andhra Pradesh, 502032

Dear sir/madam
With the reference of above subject i want to say that i have booked a e-ticket on 10 th may 2018 of pnr [protected] and due to some reason ticket not generated. But money deducted from bank. With transaction id [protected]. Amount of rs.830/- but my refunded amount is not credited in my bank account till date.
So please do the needed

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B

babu ghanchi

from Bengaluru, Karnataka

May 21, 2018

13/5/2018 ko PNR no [protected] ka refund nahi aya sir please me help refund ld [protected] sir aaj 7day ho gya hai

my money not refunded - Comment #3103239 - Image #0

my money not refunded - Comment #3103239 - Image #1

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babu ghanchi's reply, May 26, 2018

Credit bank refund thanks

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Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524201

Dear sir/madam,

On 20th may, i booked a train ticket through mobikwik payment gateway (Zaakpay) for rs.1800/-. The ticket hasn't booked. The said amount has been debited from my account. I hereby request you to credit my amountin my sbi account at an early dates. For your kind information i hereby providing you the details of transaction below.

Payment mode : debit card

Transaction id : [protected]

Transaction date :[[protected]]

Amount rs. : rs.1800/-

Website : irctc.co.in

With regards

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Address: 500008

Dear sir/madam,

I have cancelled my ticket (Pnr [protected]) on 5th may 2018. Cancellation id generated as [protected] and refund amount of 1440.0 initiated. I haven't received the amount in bank account till date. The refund status shows 'amount credited to bank (Zaakpay) with reference number zp569eed71b309b'. The refund id is [protected].

Please investigate.

Thanks.

May 23, 2018

Complaint marked as Resolved

The amount has been refunded back in my ICICI Bank account.

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Address: 822101

Dear sir/madam
With the reference of above subject i want to say that i have booked a e-ticket for jabalpur from daltonganj for 17th may 2018 of pnr [protected] and due to some reason cancel the ticket of 2nd may 2018. On 4th may i receive a mail regarding my refund of cancelled ticket have done on 4th may with transaction id [protected] an amount of rs.2115/- but my refunded amount is not credited in my bank account till date.
So please do the needed

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Hi,
On 11th may 2018, i made a transaction of 3609 rupees from my iob bank account number[protected], as part of payment to my bajaj finserv loan account number 4460cd39428337. But that amount is not reflected in my bajaj finserv account.
I thought that transaction has been failed and will be reflected in my account in 7 working days, whereas that amount is not credited back in my account or not reflected in my bajaj finserv account.

Please take proper action on this.

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Address: 516003

Website: irctc.co.in

Dear sir/madam,

On 18th may, i booked a train ticket through mobikwik payment gateway (Zaakpay) for rs.2260/-. The ticket hasn't booked. The said amount has been debited from my account. I hereby request you to credit my amountin my sbi account at an early dates. For your kind information i hereby providing you the details of transaction below.

Payment mode : internet banking

Transaction id : [protected]

Transaction date :[protected]

Amount rs. : rs.2260/-

Website : irctc.co.in

With regards

S najma afreen

Cell no. [protected]

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Hi

On 28th april i have booked a train ticket on irctc app from Virudhunagar to bangalore on tatkal the amount Rs 430.90 got deducted in my account . but i did not get my ticket so please refund my amount here i am giving reference number of transaction. Kindly refund my money as soon as possible.

Transaction number :[protected]IGADKNPDU0

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J

J j jha

from Patna, Bihar

May 23, 2018

I have canceled my ticket pnr no [protected] dated 24 April 2018 and the irctc refund amount I d no [protected] through zaakpay pg rs 725 but my account not credits. So solved this problem as soon as possible. Thanks
Jhun jhun Jha
[protected]@yahoo.in

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Address: Dibrugarh, Assam, 786001

Website: zaakpay

Hello team,
I had booked tiket from irctc mobile app. I didn't get refund for my cancelled ticket by irctc. Please help to resolve. Details mentioned below.

As per irctc app, it is already refunded to payment gateway zaakpay pg.
Please find transaction details as per irctc.

Transaction date :
Cancellationid /refund id: [protected]/ *refund id:[protected]
Refund. Amt:415
*bank refund transaction id:*zp563e204e3b4a5

Pnr number [protected]
Payment option used : zaakpay pg

Jul 5, 2018

Complaint marked as Resolved

Hello team, I had booked tiket from irctc mobile app. I didn't get refund for my cancelled ticket by irctc. Please help to resolve. Details mentioned below. As per irctc app, it is already refunded to payment gateway zaakpay pg. Please find transaction details as per irctc. Transaction date : Cancellationid /refund id: 100000235645309/ *Refund ID:200000427390688 Refund. Amt:415 *Bank Refund Transaction ID:*ZP563e204e3b4a5

Zaakpay.com customer support has been notified about the posted complaint.

May 22, 2018

Updated by rajeshpandey328 no update in this complaint.

May 31, 2018

Updated by rajeshpandey328 Still issue has been not resolve

Jun 06, 2018

Updated by rajeshpandey328 Amount not refund my bank account

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Through irctc app, i have booked train waiting list tickets by tatkal and same has been cancelled dated on 09.05.2018.

Now, the refund status is "amount credited to bank with reference no. Zp56bab2c6951cd", but still not credited into my icici bank account.

Refund date:10-may-2018
Bank refund transaction id:zp56bab2c6951cd
Refund id:[protected]

Pnr# [protected].

Please help us to get it resolved the issue.

Thank you

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Address: Jabalpur, Madhya Pradesh, 483222

Sir, I booked a railway ticket which was cancelled.They generated the refund of that ticket on 16 may 2018. I got a message from irctc.co.in that the refund has been generated but I did not get it in my account. As I pay the ticket amount from my mastero card of sbi bank.the payment gateway is your bank "zaakpay pg", where is my amount and when should I get it in my account.

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Address: New Delhi, Delhi

I paid on irctc using zaakpay gateway my ticket pnr no [protected] .I cancelled that ticket and the irctc has refund that amount on 25 April 2018 but it has not been transferred to my account .the refund amount was 725 rupees .The transactions Id was [protected].I want u to immediately look into it and return my refund as soon as possible. I also atteched cancelled transaction details.Thanks
Jhun jhun Jha
[protected]@yahoo.in

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A

Anuj Vartika Gupta

from Gorakhpur, Uttar Pradesh

May 25, 2018

Refund amount 225 is not refund

my ticket canceled amount refund - Comment #3108415 - Image #0

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S

Shriman

from Patna, Bihar

May 25, 2018

I ordered a motherboard and case fans from mdcomputers. When I completed my order zaakpay showed payment as failed and the order wasn't initiated and my money was taken. I have complaint to my bank yesterday. The payment was completed at 10:20 pm 37 seconds.

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S

Sudhakar K Singh

from Delhi, Delhi

May 29, 2018

I have booked my railway ticket on 9th May 2018 but ticket was not booked with ref id[protected] and amount Rs 1170/- was deducted I used my SBI debit card IRCTC portal says amount refunded with bank name ZAAKPAY with bank ref id ZP8ac63d57fd16 but amount not refunded in my account please refund my amount asap

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I booked railway tickets of RJBP RAJDHANI with PNR no [protected] on IRCTC App on 9th may. But on 10th may I cancelled the tickets. It is showing that money had been refunded to Zaakpay pg but it is not recieved by my bank the transaction ID is [protected].And the refund ID is [protected].The total refundable amount is ₹14260.00.Please do something regarding this.

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I have booked my tickets on 16 December 2017 but i have cancel my ticket on 15 April 2018 and payment was completed through SBI and payment gateway was mobikwik. Irctc says payment refunded on 16 April in zaakpay but not yet received in my bank til 2.6.2018.sir kindly please take note or it and give respond as soon as possible
Refunded amount: 3055
Transaction id : [protected]
PNR NO: [protected]
Bank RFND ID: ZP5606bfc7ed625
Refund name: zaakpay pg
Refund Date : 16 April 2018

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Jun 16, 2018

Updated by M_jain74 I haven't received any response from zaakpay about my refund money
If you are able to solve my prblm then give me your customer care no.

Jun 16, 2018

Updated by M_jain74 Even then if you can't solve my problm then shut down your bloody company

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A

Aman5gupta

from Mahbubabad, Telangana

Jun 4, 2018

My transcation id [protected] has been failed and my amount has been deducted while booking train ticket.so kindly refund my amount as soon as possible to my bank account through which I have done transaction.

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M

madsri20

from Kolkata, West Bengal

Jun 6, 2018

I am receiving daily messages of money being debited from my credit card account and the payment is towards Zaak e payment .. although I have not authorised any payment. Icontacted my bank and they are not able to provide any further information. neither hv i got any otp for the same.

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Address: East Singhbhum, Jharkhand, 831013

Sir my name is PIYUSH KUMAR and I have not yet received refunds of cancelled tickets from IRCTC for payments made using SBI internet banking using mobikwik payment gateway . According to IRCTC the refund has been completed . The following are the transactions details .

1. Amount - 3395
Refund date -as per IRCTC 29/04/2018
Status amount credited to bank with reference number ZP8a01c3f296c4 and
Refund ID - [protected]

2. Amount - 2535
Refund date - as per IRCTC 29/04/2018
Status amount credited to bank with reference number ZP56411b94371c9 and
Refund ID - [protected].

3. Amount - 4535
Refund date - as per IRCTC 09/05/2018
Status amount credited to bank with reference number ZP5662cc01b1f1d and
Refund ID - [protected].

Pse be above amount may be credited at the earliest in my account .
Thanks and regards...

May 16, 2018

Complaint marked as Resolved

My email ID - [email protected] My Mobile No. 8803002678

Zaakpay.com customer support has been notified about the posted complaint.

May 16, 2018

Updated by piyush06452 My email ID - [protected]@gmail.com
My Mobile No. [protected]

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B

babu ghanchi

from Bengaluru, Karnataka

May 18, 2018

Not credit to bank please help me Rs 1830

irctc refund amount not refunded by zaak pay in my account - Comment #3101486 - Image #0

irctc refund amount not refunded by zaak pay in my account - Comment #3101486 - Image #1

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babu ghanchi's reply, May 19, 2018

Please help me not credit bank

M

mahesh1414

from Allahabad, Uttar Pradesh

May 18, 2018

Refund Details
Refund Status:Amount Credited To Bank With Reference No. ZP56c0fbac68682 Refund Date:15-May-2018 Refund Amount:880.0
Refund ID:[protected] Bank Refund Transaction ID:ZP56c0fbac68682

irctc refund amount not refunded by zaak pay in my account - Comment #3101537 - Image #0

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M

mahesh1414

from Allahabad, Uttar Pradesh

May 18, 2018

Refund Details
Refund Status:Amount Credited To Bank With Reference No. ZP56c2301b83e60 Refund Date:15-May-2018 Refund Amount:1960.0
Refund ID:[protected] Bank Refund Transaction ID:ZP56c2301b83e60

irctc refund amount not refunded by zaak pay in my account - Comment #3101538 - Image #0

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Address: Akola, Maharashtra, 444001

Dear sir i have done transaction using state bank internet banking. Reference no. For avenues india private lim transaction of rs. 2645.9 from a/c ending 5761 on 15-may-18 at 23:40 is igadnnqsj5. But my irctc ticket not book due to failed transaction from mobikwik. Please refund earlier
Irctc transaction id [protected]
Mail id :- [protected]@yahoo.in
Mobile :- [protected]

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Hello team,
I had booked tiket from irctc mobile app. I didn't get refund for my cancelled ticket by irctc. Please help to resolve. Details mentioned below.

As per irctc app, it is already refunded to payment gateway zaakpay pg.
Please find transaction details as per irctc.

Transaction id : [protected]
Transaction date : 26-apr-2018
Cancellationid /refundid : [protected]
Refund. Amt () : 1710.0

Date of cancellation of e-ticket/date of failure of e-ticket booking:26-apr-2018
Refund processing date:27-apr-2018
Refund amount:1710.0
Refund reference no:zp5656383e4cacc
Payment option used : zaakpay pg

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I booked my train ticket on irctc through sbi net banking on 15 may 2018 but the ticket was not booked. An amount rs. 1535.90 was deducted from my sbi account but ticket wasn't booked. Irctc refund status shows amt has been refunded to zaakpay but zaakpay hasn't refunded to my account back. Please return the full amount to my sbi bank account

Irctc refund transaction id is: [protected]

Please refund back my whole amount.

-

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Dear team,

I am priyakant patel. I wanted to booked ticket on irctc portal through mobile app. Due to some transaction gatway issue, transaction declien error shown but 385.00 inr deducted from my account, now on irctc portal it is showing that they have refunded, but still it not credited in my account yet. Please do the needful. Details mentioned below.

Transaction id :[protected]
Transaction date : 05.05.2018
Cancellationid /refundid :[protected]
Amt to be refunded : 385.0
Refund date by irctc to zaakpay pg : 09.05.2018

Thanks and regards,
Priyakant patel
[protected]

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A

ANKIT78708

from Muzaffarpur, Bihar

May 15, 2018

I have booked railway ticket.But i had cancelled the ticket .irctc had refunded my amount but zaakpay pay pg is not credited amount in my bank account

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D

Dipu225

from Mundi, Madhya Pradesh

May 17, 2018

#zaakpay I used zaakpay payment gateway for booking train tickets on irctc and payment. I had cancelled the tickets on 2nd may 2018 but till date i have not received the refund amount. Following are the details of the transaction as uploaded below in the image.

irctc refund not credited in my account -15.05.2018 - Comment #3100341 - Image #0

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V

virendrabarad

from Surat, Gujarat

May 17, 2018

Kindy find below detail
torrent power bill payment
amount 52680
bank - yes bank
acc no - [protected]
transaction detail -NET TXN: ZAAKPAY ZP56b4a533151c9 .

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I have not yet received refunds of cancelled tickets from irctc for payments made using sbi debit card using mobikwik payment gateway. According to irctc, the refund has bee completed. The following are the transaction details.

1. Amount 755
Refund date as per irctc 04/05/2018
Status: amount credited to bank with reference no. Zp56b3275f8818c

2. Amount of rs 1355
Refund date - 05/05/2018
Refund transaction id - zp56b319af234d4

3. Failed transaction of rs. 1420.
The amount has been debited from my account on 02/05/2018. But the transaction failed on irctc. Refund of the amount has also not been received.
Transaction details : by debit card othpg[protected]irctc noida

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V

Valimela

from Pune, Maharashtra

May 15, 2018

Sir
I am ticket cancelled 11 may 2018
Pnr number [protected]
Refund not credit my account

irctc ticket refund not credited to bank - Comment #3097241 - Image #0

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S

Sonu Ray

from Malegaon, Maharashtra

May 16, 2018

I was cancelled railway ticket on 26 April 2018 it pnr is [protected], But that amount is not meet me .
Please solve wath issues occur to your side and notified me, as soon early.

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D

dhanraj malviya

from Nathdwara, Rajasthan

May 17, 2018

Sir ticket book bhi ni hua amunt cat abhi tak amunt rifund ni hua Transaction ID: [protected]

Zaakpay.com Complaints & Reviews

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