Zaakpay.com Complaints & Reviews

Railway refund not received my bank a/ c
I have booked railway ticket on[protected] through irctc app. I paid through sbi debit card. Due to some reason my railway i had to cancel my ticket on[protected] itself. Irctc portal says payment is refunded on[protected] through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible... Plss help.

I have booked 1 tickets from the irctc app and used the payment gateway of zaakpay pg as an option but due to some reasons i have to cancel the ticket and irctc have refunded the amount but i still have not yet received the money into my bank account.

I am attaching the screenshot of the ticket.

Please resolve my issue as soon as possible.

Sir i have booked a tatkal ticket on irctc on 8th may to go from from raipur to secundrabad on 9th may as it is in waiting list and i cancelled the ticket and today morning i. E, on 11th may when i checked my bank account i didnt get my money back and it is showing like refunded bank name: zaakpay pg with transaction id: [protected]
Thank you sir,
Please look after this

I have booked my tickets for native but due to change in plans i had canceled my tickets but havent received any refunds yet
Image attached.
Even have received a mail via irctc wrt zaakpay

Kindly refund the amount already waited for almost a week for refund.

Pnr number [protected] /
Irctc transaction id [protected], an amount of rs. 850.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:05-may-2018
Refund processing date:06-may-2018
Refund amount:850.0
Refund reference no:zp56283332b2f9f
Payment option used : zaakpay pg

I cancelled my tatkal waiting list ticket on 28th April 2018. But i did not got refund amount Rs. 1580 till today. Later i found in my IRCTC account that it is refunded to zkpy account on 29th April 2018. But i didnt got money back to my bank account. Please refund my hard earned money.
i have attached details and screen short of the IRCTC account page with this..
SIBI MATHEW
PNR Number [protected] /
IRCTC Transaction ID [protected], an amount of Rs. 1560.0
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:28-Apr-2018
Refund processing date:29-Apr-2018
Refund amount:1560.0
Refund reference no:ZP56acddfd3f18d
Payment Option used : Zaakpay PG

I have booked 2 tickets from the irctc website on 4 th may 2018 and used the payment gateway of zaakpay pg as an option my tickets are cancelled due to no confirmation of berth and irctc have refunded the amount but i still have not yet received the money into my bank account the refund i'd - [protected]

I am attaching the details of the ticket that i booked on 3 rd may and the journey date was on 5th may 2018 and i also attaching the reference id number and the transaction id number with this you can know that what has just happened and what i am facing

Pnr number [protected]
Irctc transaction id [protected]
Date of cancellation of e-ticket/date of failure of e-ticket booking:05-may-2018
Refund processing date:06-may-2018
Refund amount:380.0
Refund reference no:zp56b469af1b908
Payment option used : zaakpay pg

Dear sir

I transaction [protected] on 12/04/2018 and i booked tickets
For from bdts to jsm but the ticket was not booked and if the money
Was paid pay my money. My ticket id 176865

I request to you please check attach file & refund my money.

Thanks & regard
Harshal vispute
[protected]

Honorable sir

I have transaction [protected] on 12/04/2018 and i booked tickets
For from bdts to jsm but the ticket was not booked and if the money
Was paid i would pay my money.

I request to you please check attach file & refund my money.

Thanks & regard
Harshal vispute
[protected]

Hi,
A irctc ticket has been cancelled by them on '26 apr 2018' due to seat unavailability, and the irctc has also refunded back the refund amount through `zaakpay pg`. The payment was made by me to book the tickets was through sbi netbanking, which means i will be getting refunded on the same. 14 days but it has been a while i didn't receive back by money.
I am attaching the screenshot of the ticket, and would expect you to consider this as urgent and take actions asap.

I have booked three tickets through irctc bt they cancelled as the tickets were not confirmed.
The irctc refunded the amount to zaapkay bt even after 8 days zaapkay not paid refund to my debit card.
The transaction id are.

(1) date of cancellation of e-ticket/date of failure of e-ticket booking:05-may-2018
Refund processing date:06-may-2018
Refund amount:350.0
Refund reference no:zp569ee04a850df
Payment option used : zaakpay pg

(2)
Date of cancellation of e-ticket/date of failure of e-ticket booking:01-may-2018
Refund processing date:02-may-2018

Refund amount:820.0
Refund reference no:zp569889b51c5b3

(3) date of cancellation of e-ticket/date of failure of e-ticket booking:01-may-2018
Refund processing date:02-may-2018
Refund amount:410.0
Refund reference no:zp56a7c02a8a200
Payment option used : zaakpay pg

Myself Laxmikant Manjarekar mobile no [protected]. I cancelled my ticket of Sahyadri exp of PNR no.[protected] amounting 4075 on 03 May. As per IRCTC refund has been given to payment gateway on 4th May but not credited to my account.
Further I cancelled my ticket of Sahyadri exp of PNR no. [protected] amounting 1500 on 3rd May. As per IRCTC refund has been given to payment gateway on 4th May but still not credited to my account.

Hi,
A irctc ticket has been cancelled by them on '27April 2018' due to seat unavailability, and the irctc has also refunded back the refund amount through `zaakpay pg`. The payment was made by me to book the tickets was through SBI netbanking which means i will be getting refunded on the same. But it has been a while i didn't receive back by money.

Hi

As per my enquiry irctc had paid to you on 1/5/2018. But till now my account didnt creadited by you.
My request to you is kindly creadit my refunded amount to my bank..

This is too much lagging. And i request you to dont delay again...

Here i attach the details from irctc..

Thanking you..

Somlal.

Hello team, i had booked tiket from irctc mobile app. I didn't get refund for my cancelled ticket by irctc. Please help to resolve. Details mentioned below.

As per irctc app, it is already refunded to payment gateway zaakpay pg.
Please find transaction details as per irctc.

Transaction id : [protected]
Transaction date : 26-apr-2018
Cancellationid /refundid : [protected]
Refund. Amt () : 1710.0

Thank you
Manish gupta

Team,
I have done two transactions on irctc through zaakpay pg gateway.
Now, issue is ticket not booked on irctc and they have refunded the money to zaakpay pg but still, i didn't receive in my bank account from mobikwik.

Please help me to get the money back

Refund id :
[protected]
[protected]

My TATKAL reserved ticket was cancelled and money was refunded by IRCTC on 28th April 2018 vide below attached screenshot but till date money has not been credited to my bank account!
refund id of IRCTC [protected]
PNR NO [protected]
AMOUNT 805/-
PAYMENT CREDITED TO ZAAKPAY BANK
TICKET BOOKED ON 26/04/2018
By SBI NET BANKING
NOT CREDITED TILL DATE. PLEASE REFUND SOON

I was Paying My Loan Account Today For Baja Finserv. I Login to My Baja Experia And Select The Part Payment Option And Proceed for Payment.The Payment Was 35000-/ Process goes through Zaak Payment Gatway I Select Bank Of Baroda From Bank Listed There And Proceed. After Login to Bank Portal There Was Page Where The Information About The Payment I priceed And Enter password and Security question In my Bank Portal after That It say The service is undermaintanace but Then I recived Text From Bank For Amout Debite and Goes to Zaak pay.com but My Bajaj Finserv Dont Show my Loan Account Recieve any money Please Help Me I dont Find Any Number For Zaak Pay.com and Bajaj Have No Record For This Transactio Now What Am I Supposed To Do Please Help Me Or I Will a Comlain in Local Police Department As My Bank Show The Amount Goes To Zaak pay.com and Here Bajaj Finserv Is Also Responsible because They Put The Zaakpay.com on There Web Site As There Payment Gatway now i have no Choice exept going to the court as it Is My Hard Earn 35000-/. Help ASAP.

Dear sir
both pnr status is showing refunded both i didn't get any amount

PNR:[protected], TRANSACTION ID [protected] .
PNR:[protected], TRANSACTION ID [protected] .

This amount is refunded by irctc but not credit to my account.

i got this mail and now 10days is over .kindly tell me ...

Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 1550.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:29-Apr-2018
Refund processing date:30-Apr-2018
Refund amount:1550.0
Refund reference no:ZP8aae1961d7e6
Payment Option used : Zaakpay PG

My TATKAL reserved ticket was cancelled and money was refunded by IRCTC on 29th April 2018 vide below attached screenshot but till date money has not been credited to my bank account!

Zaakpay a subsidiary of Mobikwik is a fraud company which is looting peoples money and IRCTC and unheeding it! I shall never use Mobikwik or Zaakpay payment gateway again and inform all my relatives and acquaintances!

Kindly look into the matter and oblige.

I was recharge my mobile no. Rs 498/- [protected] on 04/05/2018 friday, unfortunately the amount is deducted my account but recharge was not done successfull. So i humble request you to please check and refund my deducted amount or recharge my mobile no. Any one option can do.

Amount deducted on axis bank a/c

A/c holder name : akshay ashok dhangar

Recharged on registered mobile no. Is [protected]