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Zaakpay.com Complaints & Reviews

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Last updated Feb 14, 2024
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Zaakpay.com reviews & complaints page 52

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B
bhattjigar92
from Anand, Gujarat
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regarding online payment

Address:Bharuch, Gujarat, 392012
Website:api.zaakpay.com/CCAVENUE

Sir We would like to inform you that we have Taken A Loan Amount and Re-pay the Whole Amount of Rs.1949858/- to Bajaj Finance from your Payment Gatway on dated 07/04/2018 but Due Some mistake the Amount Transfer in Allready Closed Account instead of New loan Account. The Payment done In Partly Basis The Detail AS Follows.
1. ebanking:85907556/https://api.zaakpay.com/CCAVENUE Rs. 500000/-
2.ebanking:85907556/https://api.zaakpay.com/CCAVENUE...
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J
jaffermaya
from Chennai, Tamil Nadu
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ticket refunded amount not credited

Address:Kanchipuram, Tamil Nadu, 631501
Website:refund amount not recevied

Zaakpay.com — refund not availed till now
Hi,
A irctc ticket has been cancelled by them on '02 may 2018' due to seat unavailability, and the irctc has also refunded back the refund amount through `zaakpay pg`. The payment was made by me to book the tickets was through hdfc debit card which means i will be getting refunded on the same. But it has been a while i didn't receive back by money.

S. No transaction...
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D
dhanamjai
from Rajahmundry, Andhra Pradesh
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refund of irctc train tickets cancellation

Address:533103
Website:IRCTC

That i have cancelled 2 train tickets on 1 may the amount 1245 and 455 was debited from my bank amount at the time if ticket booking. After cancellation they have given refund amount of 1180 with id[protected] and 395 with id[protected] to zaakpay pg instead of giving credit to my bank from which was debited. All these transactions are done through logging through mobile. Please do the needful...
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S
sakujha
from Mumbai, Maharashtra
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money got deducted for failed transaction on irctc

Website:zaakpay pg bank

I was booked a train ticked on irctc site on 4th may 2018, ticket didn't got booked due to failed transaction. However money got deducted form my hdfc bank account. Amount was deducted by payment gateway "zaakpay pg"

Irctc failed transaction details are:

Booking date:04 may 2018
Transaction id: [protected]
Payment status: payment failed
Transaction amount: rs 3110.0
Failure reason:...
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A
AmlanNath
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not availed till now

Website:www.consumercomplaints.in/zaakpaycom-irctc-c1688435

Hi,
A irctc ticket has been cancelled by them on '27 apr 2018' due to seat unavailability, and the irctc has also refunded back the refund amount through `zaakpay pg`. The payment was made by me to book the tickets was through sbi mobbile banking, which means i will be getting refunded on the same. But it has been a while i didn't receive back by money.
I am attaching the screenshot of the ticket, and would expect you to consider...
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K
Kim elizabeth
from Hyderabad, Telangana
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deduction of money

Address:Hyderabad, Andhra Pradesh

I have outstanding amount of rs 741 in uber rides, i was paying through my debit card, i got a msg you have initiated a txn of inr at zaak epaym on icici otp was share.. So i complete the payment, rs741 was deducted from my account but my due in uber was not clear, please help... It's showing in my uber there was problem in yr payment option... I don't understand this, what is this zaak epaymt...
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P
Pspate
from Ahmedabad, Gujarat
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irctc refund not credited in my account

Hello team, i had booked tiket from irctc mobile app. I didn't get refund for may cancelled ticket by irctc. Please help to resolve. Details mentioned below.

Transaction id : [protected]
Transaction date : 23-apr-2018
Cancellationid /refundid : [protected]
Refund. Amt () : 350.0
Refund date by irctc : 24-apr-2018

Regards,
Priyakant patel
[protected]...
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L
Luvmaurya
from Mumbai, Maharashtra
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cancelled ticket irctc not refund

Sir,
I have made transaction using zaakpay & has cancelled the ticket. The refund amount which was initiated and completed by irctc has not yet reached to my account

Ticket details
Pnr. - [protected]
Transaction id - [protected].
Refund id - [protected].
Cancelled date - 27th april 2018.
Amount - 2785.

Please request you to refund my money of cancellation...
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M
Manu kumar jha
from Madanpur, West Bengal
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cancel ticket amount not refund

Address:755019

Dear sir

I am booked one tatkal and ticket on 27/04/2018 date of journey 28/04/2018 but ticket are not confirm. But irctc refund amt to zaakpay

On 28th april i cancelled ticket but as present amt will be not refund in my account. Details will be mention on below.

1. Sealdah to darbhanga (Ganga sagar express 13185)
Pnr no:- [protected]
Trxn id:- [protected]

2. Sealdah...
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J
junnu2233
from Bengaluru, Karnataka
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failed transaction

Address:560077
Website:irctc connect

My failed transactiion amount is not coming back amount=5560 irctc is showing refund successfull but my bank is not showing like that transaction id [protected], i booked on banglore to gauwahati 3ac train ticket on the connect irctc app but no refund is coming back booking dae 26-april-2018 and todays date 4-may-2018 please give me fast my deducted money amount back zaakpay payment gateway please... (See my screen shots).....
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S
Swarupa Nayak
from Bengaluru, Karnataka
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money not refunded by zaakpay which was already refunded by irctc

Address:Bangalore, Karnataka, 560087
Website:www.irctc.com

I have made transaction using zaakpay & has cancelled the ticket. The refund amount which was initiated and completed by IRCTC has not yet reached to my account. It has been a one month & couldn't find any movement from your side. Hope you will refund it as soon as possible.
Pnr no : [protected]
Transaction id : [protected]
Refund Id : [protected]
Refund amount : 4950/-...
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A
AMAN_123@
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received

Hello sir

I received following mail from irctc but no amount has been refunded to my bank account
Dear customer,
We wish to inform you that, with reference to refund against pnr number null /irctc transaction id [protected], an amount of rs. 1445.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:25-apr-2018
Refund processing date:26-apr-2018br...
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V
voldipz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc train ticket cancellation refund

Address:Mumbai City, Maharashtra, 400706

Date of cancellation of e-ticket/date of failure of e-ticket booking:26-apr-2018
Refund processing date:27-apr-2018
Refund amount:2245.0
Refund reference no: attaches
Payment option used : zaakpay pg

Please refund my amount to the bank
I have made complaint also but nothing happened what i have to do please take the issue under your consideration and take a quick action on its resolution....
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D
deepak991977
from Rudarpur, Uttar Pradesh
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amount refunded by irctc had not been refunded bank account

Website:Zaakpay pg

Dear sir
The amount refunded by irctc had not been send to my bank aacount of these two transactions. While it shows the amount had been refunded in the irctc refund history tab. Following are the transaction ids

1. Cancelled ticket.
Transaction id - [protected]
Pnr [protected]

2. Failed transaction.
Transaction id - [protected]...
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M
mdthekkath
from Mumbai, Maharashtra
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non receipt of refund

Address:Mumbai City, Maharashtra, 410206

I was trying to book a tatkal ticket to shoranur through mangala express on 24th april and the ticket was not booked and the money got deducted from account.

Noticed from irctc website they have refunded the money 25th april itself but till date i did not get the money back into my account.

Following are the details

Transaction id: [protected] train no./name: 12618/mngla lksdp exp date of...
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S
Shivraj Rajpoot
from Mumbai, Maharashtra
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ticket cancelled but payment not refund in my account

Address:Ashoknagar, Madhya Pradesh, 473443

Hi i have cancelled 3 tickets in irctc rail connect app on 26-april-2018 and i have not received my refund amount in my bank account in irctc app i can see refund status as refunded on 26-April -2018 in ZKPY but not refund in my account so please check this issue in priority . And get the money refunded asap.

transaction id - [protected]
transaction date - 25/04/2018
cancellation id - [protected]
transaction...
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V
Vinodsesu
from Chennai, Tamil Nadu
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refund from irctc yet to be received

Address:Chennai, Tamil Nadu

I have not received refund for ticket i booked in irctc through zaakpay payment gateway on 24.04.2018. Refund amount has been send by irctc to zaakpay but I am yet to receive it. So please send the refund to my bank account as soon as possible. I have also attached the screenshot of my ticket details.
My Ticket PNR - [protected]
My refund ID - [protected]...
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S
shahalam343
from Mumbai, Maharashtra
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refund is not credit to my account.

Address:Thane, Maharashtra, 400606
Website:zaakpay Pg

I have book ticket on irctc on 11 march 2018, and than i cancelled it on 29 april 2018 becoz the plan is shifted. And on next day i, e mean on 30 april 2018 the refund is intiated by irctc to the account zaakpay but not received to my account please check and resolve these as soon as possible.
Below are the following details regading the transcation

mob: [protected]
transation id: [protected]
refund...
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D
devmjpru
from Varanasi, Uttar Pradesh
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money not refunded by zaakpay pg which was already refunded by irctc

Address:231225

Date of cancellation of e-ticket/date of failure of e-ticket booking:25-apr-2018
Refund processing date:26-apr-2018
Refund amount:1245.0
Refund reference no:zp56a7c83c76ff9
Payment option used : zaakpay pg

Please refund my amount to the bank
I have made complaint also but nothing happened what i have to do please take the issue under your consideration and take a quick action on its resolution.br...
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S
Suresh Adam
from Bengaluru, Karnataka
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refund amount of ticket cancel

Refund money against cancelled ticket
I had book a train ticket on dated[protected] via zaakpay gateway with my sbi debit card. On dated[protected] amount 1135.00 is refunded due automatic cancel of my ticket. But till date the amount is not credited in my account. Please refund my amount.

Transaction i'd (Protected)
Date[protected]
Train name hampi express
From munirabad to bangalore...
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