Zaakpay.com Complaints & Reviews

I booked a ticket through irctc under tatkal on 24/04/2018 in train number 12634 from nagercoil to chennai. Due to non availability of the requested seats, booking was not made. When contacted the irctc, i was informed that the payment of rupees 2790/- has been already settled vide transaction id [protected]. (Bank zaakpay pg) but till date the amounts is not credited in my sbi account. Please do the needful. Dr srikumar....

I had book a train ticket on dated 24 apr 2018 via zaakpay gateway with my icici debit card. On dated 27 april, amount 1155.00 is refunded due to auto cancel of my ticket. But till date the amount is not credited in my account. Please find below details :
Transaction id - [protected]
Cancellation refund - [protected]
Refund amount - 1155.00
Refund date - 27-apr-2018...

To whom it may concern
I have made transaction using zaakpay and has cancel the ticket but money not received in my account yet
Booking date was 20 april 2018
And cancel date was also 20 april 2018
Amount was detected 1710
And refund amount are showing 1590 in irctc app..

Kindly response
Mobile no. [protected]
Email id = rs[protected]@gmail.com...

Please do the refund for the cancelled irctc ticket.
Cancelled date: 25/04/2018
Refund id: [protected]
Refund amount: 1820/-
Payment date: 25th april
Name : nishant dasgupta
A/c no: [protected]
Ifsc code: barb0ghanso (5th character is zero)

Please do the needful as soon as possible
Regards,
Nishant dasgupta
Nish. [protected]@gmail.com...

Sir, i have booked 1 tatkal ticket on 27 april 2018 by the irctc app. An amount of rs 505 was deducted when i entered the otp but my ticket was not generated. Plz check this transcation history and refund my deducted amount. When i checked the failure reason option on the app it the bank are show on statement the payement transferinto zaakpayment bank "zaakpay pg". I am also sending the screenshot that i have captured regarding this transcation....

Good day
My account was debited with inr 2685 on 25/04/2018 which was made towards my rail ticket booking on above date. My booking was cancelled and amout of 2685 was refunded by railway on 26/04/2018.
But i still havent received my refunded amout
Refund trans id:[protected] refund trans date: 26/04/2018
Bank:zkpy
Refund amount:inr 2685
Please do the needfull.
Email:[protected]@gmail.com...

The refund amount which was ineciated by IRCTC has not yet reached to my account. Refund id: [protected] . Please do it as soon as possible. It has been a 4 days and I couldn't find any movement from your side. It was the 1st time i do payment through it . Pls make it easy for customers so we can try again. Hope u will refund it soon. Expecting to be resolved soon....

I have been deducted rs. 380.50 from zaak epayment for recharge my mobile through mobikweek account. The transaction id is - 56b0ac11eced2 on 30/04/2018 at 11.44 am. But the recharge was not done. But the amount was deducted from my bank account. So please refund the amount, so i can do the recharge again. My communication e-mail id is - [protected]@yahoo.co.in...

Refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 3570.0, processed as per below details:

Date of cancellation of e-ticket/date of failure of e-ticket booking:25-apr-2018
Refund processing date:26-apr-2018
Refund amount:3570.0
Refund reference no:zp56aa4cb5416b4
Payment option used : zaakpay pg

Above refund has not been received till date....

Sir, i have booked 1 tatkal ticket on 29 april 2018 by the irctc app. An amount of rs 505 was deducted when i entered the otp but my ticket was not generated. Plz check this transcation history and refund my deducted amount. When i checked the failure reason option on the app it shows no response from bank the bank is "zaakpay pg". I am also sending the screenshot that i have captured regarding this transcation. Sort it out this problem and...

Dear sir,

I had book a train ticket on dated 22 apr 2018 via zaakpay gateway with my hdfc net banking. On dated 24 april, amount 4220 is refunded due to auto cancel of my ticket. But till date the amount is not credited in my account. Please find below details :

Refund id - [protected]
Transaction id - [protected]
Refund amount - 4220

I had send a mail regarding this to my...

Sir
L have tried to book a ticket from irctc app on 21/4/2018 my amount of rs.430 was debited from my sbi account tran id is by debit card othpg[protected] indian railways cateri new delhi. Amount rs.430.
Irctc tran id no.[protected] tpty ubl pass (57274)
Payment status-failed
Bank name-zaakpay pg
I have not received any refund till 28/4/2018 also not received any message or mail from zaakpay...

Dear sir,
I have biiked tickets on irctc connect app, date of ticket purchased 04/03/18 mode of payment was airtel payment bank.
Tickets were cancelled on 13/04/18 & refund was rs 3680.
On 15th april, i have received mail that money was refunded to me with following details.
Date of cancellation of e-tickets-13/04/18
Refund processed date-14/04/18
Refund amount-3680/-
Refund reference no-zp56692e047f899br...

With reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 1245.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:25-apr-2018
Refund processing date:26-apr-2018
Refund amount:1245.0
Refund reference no:zp56a7c83c76ff9
Payment option used : zaakpay pg

Money refund ed by irctc but...

Sir with due respect i would like to inform you that i had booked a tatkal rail ticket bearing pnr no [protected] and the ticket was cancelled by me on 20 apr 2018 and a refundable amount was refunded by irctc on 21 apr 2018 but the amount is not credited till now in my account. So kindly check the transaction and refund my amount as soon as possible....

Dear sir,
Sub tatkal tickets booked through irctc.
Ref tid [protected] pnr [protected], refund id [protected], refund status: refund ed on 23/04/2018.
Re: tatkal waitlist dropped ticket not confirm ed.
With reference to above subject kindly do the needful to refund the amount to the respective account as soon as possible.
Thanks regards...

I book the train ticket through zaakpay pg.. On 26.04.2018
Rs 1900 deducted from my account.
I attached a photo of transaction i'd nd payment status is settled. So i request you to please refund the amount as soon as possible..
My transaction i'd is : [protected]
Please refund the amount to my bank as soon as possible then only i book the tickets again....

Hi,
I book an tatkal ticket, but due to seat not avaliable it get failed and amount is deducted from my bank account.
By mail communication from irctc. My amount will be refundable, now in current status on website it shows refunded to zaakpay pg
But amount is not refended to my bank account.

Please help me out and refund my amount....

I was booked ticket on 12/04/2018 pnr:[[protected]], but ticket not confirmed, so i was cancelled my ticket, money deducted from my account rs:320

Irctc showing money refunded rs:2oo but money not credited to my account till now.
Refund id :[[protected]]
I am checking my account statement but money not credited.
You are requested to refund the money as soon as possible
Please refund money......

Hi,
I book an tatkal ticket, but due to seat not avaliable it get failed and amount is deducted from my bank account.
By mail communication from irctc. My amount will be refundable, now in current status on website it shows refunded to zaakpay pg
But amount is not refended to my bank account.
I have transaction [protected] on 12/04/2018

Please help me out and refund my amount......