Zaakpay.com Complaints & Reviews

Sir, i have done an irctc ticket cancellation on 15th march 2018 and the irctc website states that the amount is refunded to zkpy on 16 march 2018.
When i contacted to irctc representative, they said they had already refunded my amount to my bank account.in my bank account statement refund is not credited yet.
So please check the matter as soon as possible.

Refund id-[protected]
Refund date[protected]...

Dear team,

I have done an irctc ticket cancellation on 12th april 2018 and the irctc website states that the amount is refunded to zkpy on 14th april 2018.

It is yet to be credited in my bank account. Request your help to get the amount credited. The zaakay payment gateway customer care is also not answering any calls with a mobile number listed in public website.

Transcation id: [protected]br...

I booked e-train ticket via irctc using zaakpay of on 9th april 2018. Due to waiting list ticket will be automatically cancel amount refund.
Irctc transactions show that ₹2025 has been refunded but my account has not been credited with the refunded money yet.
Please look into it.
Train ticket for cdg to mfp

Refund reference no. Zp5693b8422ad90

Refund amount - ₹ 2025.0
Kindly...

I have booked railways ticket on 05/02/2018 through irctc app. I have paid through sbi debit card. Irctc portal says payment is refunded on 02/04/18 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible.
Please look into it..
Train tickets for secunderabad to berhampur
Transaction i'd -[protected] (29/03/2018)
Cancellation i'd - [protected]...

I booked e-train ticket via irctc using zaakpay of on 9th april 2018.
I had to cancel it and applied for refund.
Irctc transactions show that ₹590 has been refunded but my account has not been credited with the refunded money yet.
Please look into it.
Train ticket for ndls to jat
Txn id [protected]

Booking amount ₹710

Refund amount-₹590
Kindly credit it back...

I had booked irctc tatkal ticket on 24 march 2018, after that ticket had booked tatkal waiting list so on that day i had been cancelled ticket, ticket cancellation charges had been applicable 60 rupees cancellation charges remaining amount had not be taken but your website had shown the amount could be credited on 26 march 2018. But there is no amount will not be credited in my account, so please consider my request...

I had booked a ticket through irctc on 15.02.2018 from kgp to ypr with transaction id [protected] and made the payment through zaakpay payment gateway. I had cancelled the ticket on 03.04.2018 with cancellation id [protected]. Irctc website shows that the amount has been refunded on 05.04.2018. However, i have not received the refund in my bank account till date. Kindly process the refund....

I book two ticket which pnr no are [protected] and[protected].1 cancelled both ticket on[protected] at 18.04.54. But refund money not return in my bank account till today. Plese refund it in my bank account immediately. Total amount is rs.1000 (500+500). I booked my ticket through state bank of india lalganj branch (Branch code-01483) by my sb account. Please take care about my complaint....

I have booked ticket in tatkal quota on 25 mar 2018 but transaction is failed due to not seat avilable and payment completed i have paid through cub net banking and payment gateway is irctc app says payment refunded on 26 mar 2018 in zaakpay pg but not received in my bank plz resolve this.
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpy
Refund date: 26th mar 201...

I had book my tickets through irctc from delhi to kota. I have not received the refund amount yet in my bank account. Cancelled my ticket on 07.04.2018 through irctc portal. Transaction id is [protected], refun reference number is no:zp56461eeca0455
Kindly address the issue as soon as possible. Refund is rs845 and it reads that amount has been refunded to zaakpay instead of my bank account......

I booked my ticket on 31 march 2018 of worth rs 1950 but as irctc policy i will get 1820. But i haven't got any single penny from irctc still waiting for their response. Can you please look in this issue on high priority and let me know your concerns.
I attached the snap for your reference.
Please refund the amount as soon as possible. Please don't do it we worth our time and money. And provide hustle free transactions....

I was trying to book tickets through IRCTC and made the payment via Zaakpay.. later transaction failed and money gor detected from account still not refunded.
Please find the below transaction details
Transaction no: [protected]
Train no: 17209
Booking date: 07 Apr 2018
Transaction amount: 2820.0
Bank name: Zaakpay PG
Please refund the amount as money got deducted from account....

I had booked a ticket on irctc through zaakpay pg which was cancelled by me on 03/04/18. But the refund amount of 1510/- has not been received by now. The irctc reflects status as refunded but the amount has not been credited in my bank account. The pnr no. Of the said transaction is [protected]. Kindly refund my amount in my bank as soon as possible.

Regards
Tanu shree gavel...

I cancelled train ticket with pnr-[protected] on 07-02-18. Irctc informed be that they have refunded the amount rs.750/- on 21-02-18 vide bank rfdn txn id : zp5634132ef34af through payment gateway zaakpay. But refunded amount is not credited in my bank account till present date by zaakpay. Kindly give instruction to zaakpay for refund of amount in my bank account....

My transaction id :[protected]
date of cancellation : 24 mar 2018
cancellation id : [protected]

this is my irctc account date of journey 24 mar 2018 show above my transaction status are shown

but status showing defended amount had been credited but still my sbi account not required this amount so please kindly advised and credit amount to my account .i am waiting for minimum 2 weeks and...

I had attempted booking a ticket on IRCTC portal using zaakpay get way on 27/03/18 amounting to Rs.795..The transaction was listed as ticket cancel and the amount has been refunded to zaakpay by irctc...but still it hasn't been credited to my SBI account the Internet banking of which had been using to make the payment. .I request you to please look into the matter at earliest it has been almost 2 week as of now.....

I have booked rly. Ticket on 06/04/18 through irctc app. I have paid through sbi debit card. Due to some reason my rly ticketc fail transaction. Irctc portal says payment is refunded on 08/04/18 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible.

Transaction id.[protected]
Refund id
Refund bank zkpy dt 9.04.18
Refund amt 6000...

I had attempted booking a ticket on irctc portal using zaakpay getway on 27/03/18 amounting to rs.415... The transaction was listed as failed and the amount has been refunded to zakpaay by irctc... But still it hasn't been credited to my sbi account the debit card of which had been used to make the payment... I request you to please look into the matter at earliest.. It has been almost 2 weeks as of now.. I've already filed complaints with...

I was booking a train ticket on irctc portal on dated 02.04.2018 and i had done a transaction though your gateway. Amount of rs. 900 debited my account but ticket was not booked.
Details are as follows:-
Transaction id: [protected]
Date of booking: 02-apr-2018
Payment status: payment failed
Bank name: zaakpay pg reservation status: not booked
Transaction amount:900.0

Bank transaction...

I had booked a ticket through irctc with transaction id [protected] and made the payment through zaakpay payment gateway. I had cancelled the ticket on 19.3.2018 with cancellation id [protected]. Irctc website shows that the amount has been refunded on 22.3.2018. However, i have not received the refund in my bank account till date. Kindly process the refund....