Zaakpay.com Complaints & Reviews

Address: Jind, Haryana, 126116

Dear sir i am book a 5a mobile phone on 25 jan 2018
Order date: 25 jan 2018 from mi store when i make the payment through debit card bank reject my payment method and put it in proxy i don’t know about it and i make payment again through net banking again at that time and complete my order but bank have make my proxy payment clear again on 15/02/2018 through zaak epayment service and amount have been deducted twice from my account for my order
Thanks
Mandeep nain

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Keshav93sh

from Delhi, Delhi

Mar 19, 2018

Pnr [protected] after cancelation refund amount not credit in account

refund of my payment - Comment #3043555 - Image #0

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I have booked ticket on irctc using zaakpay payment gateway of rs 800 on 20 feb 2018 having pnr [protected] and cancelled it on 6 march
It has been 10 days of cancellation, irctc is showing the status refunded but the amount is not credited back to my account
Txn id-[protected]
Refund id-[protected]
Kindly resolve the issue and make the amount credit to my account

+1 photos

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Vishaly683

from Hyderabad, Telangana

Mar 18, 2018

Zaakpay.com — refunded amount from irctc not credited to my account

1 Review
Ramish Mehdi on Mar 17, 2018
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I have booked ticket on irctc using zaakpay payment gateway of Rs 880 on 14 march 2018 having PNR [protected] and cancelled it on 14 march
it has been 5 days of cancellation, irctc is showing the status refunded but the amount is not credited back to my account
Txn id-[protected]
Refund id-[protected]
Kindly resolve the issue and make the amount credit to my account

refunded amount from irctc not credited to my account - Comment #3043189 - Image #0

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I have booked an return ticket for howrah to puri & puri to sealdah from irctc mobile apps by using sbi debit card on 14 march'2018. While booking i have choosen pay by debit card option but at the end when i got the e ticket it shows that the payments made by zaakpay pg. I can't understand how it's possible. And due to non getting of any lower birth i have to cancel it too.
My pnr no.'s are [protected] & [protected] respectively. I came to know from irctc portal that they have sent the refund amount towards zaakpay pg bank on 15/03/2018.in bank account itself it is not credited. I hope you resolve this problem as soon as possible. Thank you...
Subhrajit paul
Mobile no-[protected]

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I am book ticket via internet baking through zaakpay pg. I will cancel two ticket. Railway refunded 210+255=465₹. Railway release my amount at[protected]. But your company not refund in my account. Please deposit my amount in my account.
Transaction id:[protected]
Refund reference no:-zp8a4fb2be6fb0
Refund amount:-210₹

Transaction id:[protected]
Refund reference no:-zp566f4c6c7c9c3
Refund amount : - 255₹

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Address: Barmer, Rajasthan, 344001

Website: IRCTC

I paid on iirctc for two tickets using zaakpay. I cancelled both tickets and irctc has refuned that amount on 12th march. But it has not been transferred to my account. The total refund amount was 450 rupees. The transaction id was [[protected]] and [[protected]). I want u to immediately look into it and return my refund as soon as possible.

S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [[protected]] 10-march-2018 [[protected]] cancelled 345.0 225.0 zkpy refunded 12-march-2018
2 [[protected]] 09-march-2018 [[protected]] cancelled 345.0 225.0 zkpy refunded 12-march-2018

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Address: Mumbai City, Maharashtra

I recharged 300 two times in R wallet using zaakpay gateway but money is deducted from my bank account but the amount is not added to r wallet balance and no money is refunded.

Ticket Book History
Ticket Cancel History
Wallet Top-Up History
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R- Wallet Details:

Txn Reference Amount Date/Time Bank Bank Reference ID Status
Remark
[protected]E2145338 300.00 Mar 14, 2018 21:46:13 MBK_CC ZP56761af82c142 Payment Failed
Failed
[protected]E2143357 300.00 Mar 14, 2018 21:45:01 MBK_CC ZP56761a882e68a Payment Failed
Failed

Bank A/c Deatils:

1.Mar 2018 UPI[protected][protected]@icici[protected]Zaakpay Payment [protected] 14 Mar 2018 300.00 140.08

2.14 Mar 2018 UPI[protected][protected]@icici[protected]Zaakpay Payment [protected] 14 Mar 2018 300.00 440.08

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I booked a ticket for train in IRCTC on 24 Feb .
My transaction id is [protected] and my refund Id is [protected].
The website shows the amount is refunded through zaakpay.I waiting about more than two weeks, still there is no response.In bank account itself it is not credited.I hope you Resolve this problem as soon as possible. Thank you...

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I was paying to irctc through mobikwik on 12 mar. Tkt not booked however money 3795 rs has been deducted. I raised the issue in mobikwik for the refund but they haven't replied neither irctc costumer portal has replied . In my bank statement it shows paid to mobikwik and in the irctc account in the failed transaction it shows bank name ZAAKPAY.PG. The screenshot as shown in irctc site is attached below.

+1 photos

Mar 15, 2018

Complaint marked as Resolved

I got the refund

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Date of journey[protected]
Booking date is[protected]
cancellation date[protected]
Pnr no. - [protected] booked from bhagalpur to jammu tawi cancellation id is - [protected] please immedtate action towards the refund. I shall be very thankul to u.
I would like to state that rs. 795 against refund of my cancelled train ticket from irctc ltd. Has not been credited to my bank account.
You are requested to kindly do the needful at the earliest.

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S

sudheer004

from Hyderabad, Telangana

Mar 16, 2018

I booked a train ticket for IRCTC on March-12-2018.Due to lack of seats, this transaction was cancelled.But amount deducted from my bank account, and money not credited yet.Please solve this problem..
Transaction id :[protected]
Transaction date:12 March 2018.

refund not reflecting in my bank account - Comment #3041609 - Image #0

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A

anilrathisl

from Jodhpur, Rajasthan

Mar 16, 2018

[protected] 19-Feb-2018 [protected] CANCELLED 1720.0 1590.0 ZKPY REFUNDED 22-Feb-2018
2 [protected] 18-Feb-2018 [protected] CANCELLED 660.0 540.0 ZKPY REFUNDED 20-Feb-2018

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Hi Team,
I had booked on 1st march 2018 through irctc app from axis bank account and cancelled it on 6th march 2018 today its been 7days i havent received refund money in my bank account and pnr no is [protected] and cancellation id is [protected] it was mentioned i will get my refund by 3 days its been 7 days now. When i checked with irctc they mentioned amount is been refunded amount is 2005. Kindly check for the same.

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Mar 12, 2018

Updated by shankde Hi Team,

I had cancelled my booking in IRCTC on 6th March 2018 but it say its been refunded but i haven't received it in my bank account and ID booking is [protected]. its been more than 6 days . Kindly check the same

Mar 14, 2018

Updated by shankde any update on this

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R

rajat7299

from Mumbai, Maharashtra

Mar 13, 2018

I have booked ticket through irctc and cancelled it
Now its is showing amount is bieng refunded by zkpy on 1 march 2018

But money is not yet credited to my bank account of boi plz help

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I

imrajsamad

from Bengaluru, Karnataka

Mar 13, 2018

Not refund my money 25/02/2018.booking.but cancel and paid to dibet card and irctc booking.my mobile number [protected].then will refund amount Rs.1690

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lokesh k srivastava

from Indore, Madhya Pradesh

Mar 14, 2018

dearsir, dt. 12/03/2018 rs. 2839.84 debitour a/c Dena bank branch raipur so please refund our amount in our amount rs. 2839.84 in our bank lokesh k srivastava con. [protected]

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Address: Bangalore, Karnataka

Website: Gmail

Dear sir/madam,
On 16th feb 2018, i tried to book rail ticket from tata nagar to tirupathi (13april2018) through irctc mobile app. After filling all the details for ticket, it redirected for the payment gateway in zaakpay. I took option of netbanking axis bank. I filled all the necessary details for the payment and submitted. Soon rs1285 is deducted from my account, but ticket is not booked. Its been 30days now i have not got any refund or any ticket. Please resolve the issue on priority. Following are the details.
Transaction no: inb/[protected]
Name: khemlal
Mail id: jaya. [protected]@gmail.com

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Website: irctc app

Hi i have cancelled tickets pnr no: [protected] with cancellation id:[protected] in irctc app on 04-mar-2018 11:23:50 hrs and i have not received my refund amount in my bank account in irctc app i can see refund status as refunded on 06-mar-2018 but i have not received any money so please check this issue in priority. And get the money refunded asap.

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Sir, my irctc used Id deepakrb7.I canceled ticket through irctc on the date of 5th march transaction id [protected] still i didn't get my money 860/-. When it will refund. In irctc it shows the refund was done in 8th mar. Even though i mailed complaint about the refund money, there is no response from you.so please consider my request and refund my money as soon as possible. Thankyou.

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Address: Kolkata, West Bengal, 712246

I had a transaction on 9th mar 2018 to recharge my uts mobile wallet of 100 rs via upi mobikwik zaakpayicici platform. Money has deducted from my savings account but didn't recharge my wallet and not getting any response from zaakpayicici money not refunded yet..
Transaction details-
Name-jitendra kumar gupta
Deducted-rs 100.
Transaction id-icibcea48d48c4d4ee18abe01931021d160

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Address: Prakasam, Andhra Pradesh, 523270

I booked a ticket and cancelled there after through zaakpay but amount not credited in my account.i booked 2 tickets for two differen dates those two are cancelled but refund not happened. Here are my transaction numbers #[protected], #[protected]. In status money refunded but not in my account still today.I need my cash return.This is not fare taking the users money.

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M

Malik Shaikh

from Mumbai, Maharashtra

Mar 12, 2018

I tried adding money in UTS app through zaakpay but it did not get credited in my UTS not reflected back in my bank account.
I tried it once but was failed and again when I tried it debited the amount but was not credited in UTS App and the third time I tried with Paytm and it got successful.

refund missing - Comment #3035614 - Image #0

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[email protected]

from Leh, Jammu and Kashmir

Mar 12, 2018

Si my transaction id no is [protected]
[protected]
[protected]
Sir this transaction is not clear so pls i request you this payment credit my ac pls do it emediatly sir pls

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P

Praveen Ganesh

from New Delhi, Delhi

Mar 12, 2018

I have cancelled Train ticket from IRCTC which was booked using Zaakpay on 05.03.2018 {Cancellation ID: - [protected]}.
It has been 1 week and the money is not yet transferred on my account.
As per IRCTC status the money was refunded on 08.03.2018.

Please expedite the process at the earliest.

refund missing - Comment #3036202 - Image #0

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A

autumn

from Sangli, Maharashtra

Mar 13, 2018

I have done payment on 7 Feb, 376 rs debit from my bank account, but after payment gateway, my payment cancelled and I didn't get refund,

ZZTAX|IB/ZAAKPAY/8740/ZP8a0ff44239a5|IB/42907309

Reference Id 11539517

refund missing - Comment #3038295 - Image #0

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M

money earning tips

from Noida, Uttar Pradesh

Mar 13, 2018

I am booked a ticket from irctc for 4 th march ticket is automatic canceled for waitlisted irctc refund my amount in 5th february
But its 9 days not any ammout is refund

refund missing - Comment #3038311 - Image #0

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Address: Bellary, Karnataka, 583132

I have booked tickets oin irctc on 30th of jan 2018 through your payment gateway, after cancellation the status on irctc is showing refund whereas it hasn't been credited to my account. Refund initiated on 20-feb-2018 from irctc hasn't been credited to my account yet. Transaction id is [protected]. Please react to the complaint as soon as possible.

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I booked two tickets for hyderbad express (Nellore to secunderabad exp) on[protected] morning.. Money debited -1335 rs in my account and ticket cannot confirm, it shows 404 error page... Pls refund my amount 1335 rs i paid through andhrabank internet banking... Pls refund my amount in my account. I have the transaction id... Verify my problem nd send the amountto my bank account

Mar 14, 2018

Complaint marked as Resolved

Refunded the debit amount

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Respected sir
My name is krutik Bhanudas Tamore.My irctc username is "tjohncena".
I had booked two tickets for journey date 24/02/18 on 23 feb 2018 through by rupay debit card mobowiki payment gateway.but due to my name came into waiting list.I had cancelled My ticket. And in irctc refund status they have refunded my money on 26 feb 2018 to Zkpy bank.but money wasnt credited on my main bank account yet.please take neccessary action against this company.I have submitted the photograph details which shows transaction id and other neccessary details.thank you

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Address: Darbhanga, Bihar, 847203

Sir, myself mukesh chandra. I booked rail ticket in tatkal quota on 02/03/2018, but i got waiting then i was cancel this ticket. Transaction id - [protected], cancelation id - [protected]. Through irctc website amount was refunded on 5/03/2018 but not credit in my bank account. Sir, please resolve this problem and inform how much time taken for credit refund amount in my bank account.

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mani_ufo

from Vijayawada, Andhra Pradesh

Mar 7, 2018

Currently, my Refund Money going Zeepay Pg but I don't have that type of account..?

not refund amount credit in my bank account. - Comment #3030447 - Image #0

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Address: Hyderabad, Andhra Pradesh

On 3march2018 i got a message from zakepayme that money has been deducted from my account. I want to know about this transaction where did my money go. If it is a mistake i want my money back. I am attaching a screenshot of the message. According to my knowledge i have not done any kind of transaction to which i got this message. I surely think that this is a mistake. I am hoping for a quick response from you guys.

+1 photos

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Mar 03, 2018

imrajsamad's response Not refund my money

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I

imrajsamad

from Bengaluru, Karnataka

Mar 8, 2018

PNR no: [protected]. Refund id no: [protected]. When will refund my money.

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S

Smin Padhiyar

from Jalalpur, Gujarat

Mar 8, 2018

Refund regarding cancellation of tickets has been initiated by IRCTC but didn't receive it in my SBI account. The IRCTC website shows that it is already refunded.
What should be done next to avail my money back ?

Transaction ID: [protected]
Cancellation ID:[protected]
Bank name: State bank of India

Zaakpay.com Complaints & Reviews

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Zaakpay.com reviews & complaints page 59

refund of my payment

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refunded amount from irctc not credited to my account

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non refund of cancellation fees from zaakpay pg into my bank account (ref: pnr no - 6412482850 & pnr no-6712483142)

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cancel ticket refund not deposited in my bank account

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I can't get my refund

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money deducted but doesn't wallet recharged

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my refund amount not been credited in bank

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mobikwik

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refund not reflecting in my bank account

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refund is not reflecting in bank account

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no refund since 30days

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did not get refund of cancellation ticket

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refund issues

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money deducted from savings account but not recharge my uts mobile wallet

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refund missing

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issues regarding the refund amount from irctc

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money debited in bank account via irctc zackapay gateway

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irctc refund money not credited to my bank account

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not refund amount credit in my bank account.

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unknown transaction

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