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Zaakpay.com Complaints & Reviews

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Last updated Feb 14, 2024
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Zaakpay.com reviews & complaints page 58

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Address:Indore, Madhya Pradesh, 452010
Website:Zaakpay.com

I haven't received the refund amount yet in my bank account. Booked my cancelled ticket on 23/03/2018 & 24/03/2018 through irctc app. Transaction id [[protected] & [protected]] and cancellation id [[protected] & [protected]. Kindly address the issue as soon as possible. Refund amount is 580 & 400 rupees and it reads that amount has been refunded to zaakpay pg instead of my bank account....
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dilrajmp
from Badagara, Kerala
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didn't get refund amount against train ticket cancellation

Address:Kozhikode, Kerala, 673306

I haven't received the refund amount yet in my bank account. Booked my cancelled ticket on 15/02/2018 through irctc app and it's been 39 days. Transaction id [protected] and cancellation id [protected]. Kindly address the issue as soon as possible. Refund amount is 330 rupees and it reads that amount has been refunded to zaakpay pg instead of my bank account....
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TK Tiwari
from Dibrugarh, Assam
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my amount not refunded in my account

Sir i cancel my train ticket on 15/03/2018 pnr no is [protected] when i complain to irctc they say we refund back but i not get in my account they say contact to your bank. I use zaakpay pg payment page in online payment to irctc please sir slove sir either irctc or zaakpay pg not refunding my amount. Amount is 1180
Transaction id..[protected]
Cancellation id..[protected]
Cancellation date..15/03/2018
Trans....
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sdheerajs
from Mumbai, Maharashtra
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upi transaction successful but sagepay did not credit

Address:Mumbai City, Maharashtra, 400069

I wanted to add money to utc app (R wallet) using zaakpay payment gateway.
I made a upi transaction from utc app using the zaakpay payment gateway with the transaction reference number upi/[protected]/zaakpay@
Icici using it. The amount was debited by zaakpay from my bank account. But the same did not reflect in rwallet. It said unsuccessful transaction. The amount remains debited to my account but no money added to rwallet....
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A
avisharma17
from Noida, Uttar Pradesh
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payment not received against irctc cancellation

Address:New Delhi, Delhi

Dear concern,

I did not get my refund against cancelled ticket on irtctc. Though irctc app show payment has been made to zaakpay pg.
Transaction i'd is [protected] where as refund id is [protected].

I booked ticket using zaakpay gateway on irctc and making payment through sbi netbanking. But ticket cancelled on 23 and payment was made to zaakpay on same day. But i am yet to get my money in my...
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Vladimirabhu
from Pune, Maharashtra
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ticket refund

I haven't received the refund amount yet in mg bank account. Booked my cancelled ticket on 15 mar through irctc app and it's been 7 days. Transaction id [protected] and cancellation id [protected]. Kindly address the issue as soon as possible. Refund amount is 625 and it reads that amount has been refunded to zaakpay pg instead of my bank account. I have already registered the same complaint with you earlier but to no avail....
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Robin44
from Bhopal, Madhya Pradesh
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not refunding my irctc refund of ticket cancellation

I have booked a ticket on irctc pnr no [protected] gatiman express by debit card using zaapkay payment. It was not confirmed so cancel it later. Refund amount 2685 rs was refunded towards zaakpay but still not reached to my account till today. Date of ticket cancellation is 10/03/2018.
Why this thing is happening. I have beared three times not refund of amount. I will mention all these type of ticket pnr later.
Train : gatiman...
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Pradhan Abhishek
from Delhi, Delhi
Resolved
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

successful transaction, yet zaakpay is denying the payment

Address:Jabalpur, Madhya Pradesh, 482
Website:Zaakpay.com

On 16/03/18, i made a payment to one assist (An insurance company) through the service of zaakpay.com/instamojo as a third party vendor. I got a receipt for the successful transaction. But instamojo/zaakpay.com is denying the payment.
I am attaching the screenshot of my account statement from which i made the payment. It is clear that i made a successful payment on 16/03/18. After that, as of now, i haven't received any refund (Cause...
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A
avinashrayaprol
from Hyderabad, Telangana
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refund problem

Website:IRCTC

Hi sir i have booked and cancelled two tickets with transaction id's:[protected]
[protected].. While checking status in irctc app it is showing that amount has been refunded back into zkpy bank and till now i havenot received my refund amount back into my sbi account... Kindly please solve my issue... Ticket cancelled dates are 15/03/2018 and 18/03/2018...
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Prabhat Gupt
from Raipur, Chhattisgarh
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money not credited into bank account

Address:Jaipur, Rajasthan, 302017

An ammount summing to 1050 has not been credited to my account where in irctc shows that cancellation refund has been done to zaakpay pg bank. And i dont think it is your first complaint and so stop making such frauds. Please contact and credit the amount into my account. You can contact me at [protected]@gmail.com. If you require any more details please contact. It is company brand value at stact as you get so many complaints regularly please...
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rashmikri
from Rusera, Bihar
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money refunded from irctc but has not credited into account

I was booking my ticket through IRCTC on 16.03.2018. I selected payment mode via Mobikwik via SBI internet Banking. The payment was successful on SBI portal and debited from my account but unsuccessful on IRCTC app. IRCTC has refunded the amount, but the amount has not been credited to my account till date. Transaction ref no as per IRCTC is [protected]....
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Subhrajit19
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of cancellation fees from zaakpay into my bank account( ref: pnr no- 6412482850 & pnr no-6712483142)

I have booked an return ticket for howrah to puri & puri to sealdah from irctc mobile apps by using sbi debit card on 14 march'2018. While booking i have choosen pay by debit card option but at the end when i got the e ticket it shows that the payments made by zaakpay pg. I can't understand how it's possible. And due to non getting of any lower birth i have to cancel it too.
My pnr no.'s are [protected] & [protected] respectively. I...
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Tariq_91
from Lucknow, Uttar Pradesh
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irctc cancelled ticket money not refunded

I have booked 4 tickets from irctc app from lucknow to kota from patna-kota exp which is cancelled on running day i. E. 12 feb 2018 so ticket itself cancelled by irctc and amount refunded to zaakpay pg which is 1480rs. Refund date shown irctc is 14 feb 2018
Transaction id - [protected]
Pnr no. - [protected]
Refund id - [protected]
Kindly resolve my complaint....
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girish83
from Bengaluru, Karnataka
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refund not done

Address:Bangalore, Karnataka, 560024

Transcation ID : [protected]
PNR No. [protected]

Amount not received through ZAAKpay.

Kindly take necessary action to refund amount.
It states that refund have been made to zaakpay, but zaakpay has not credited to my bank account, still the amount have been not received
Kindly take initiative to credit it to my account ASAP.
Kindly do the need full please..
Thanks and regards...
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PradeepPrasad 2704
from Kolkata, West Bengal
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refunded amount yet not received

Address:Kolkata, West Bengal, 712246

I (Pradeep prasad) have booked a tatkal ticket through irctc website on 16th feb 2018 which was not confirmed even after chart prepared hence the ticket was automatically cancelled but yet now the refunded amount is not credited to my bank account.
Pnr number [protected]
Journey from - bandel to ballia
Journey date - 17th february 2018
User id of my irctc account - p270492...
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SreejithBhasi
from Paravur, Kerala
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irctc ticket cancelled but no refund

Dear team,
I booked irctc ticket from farook to jamnager. My pnr nu. [protected].i booked two tickets. When i canceled the two ticket i get only one ticket cash back 1820.
My total amount is 4020.
Transaction id. [protected]
Refound id. [protected]
Refound id. [protected]

The ticket is booked from farook to jamnager. One ticket amount is 2010.i get only one ticket cash back so...
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SIBARAM KHANDUAL
from Delhi, Delhi
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irctc e ticket refund

Irctc eticket cancellations / refund transaction id : [protected]
The refund date mentioned in irctc is 19 february 2018 but zaakpay not refund it.
The partial cancellations amount of rs. 1005 received...
And the next refund amount is rs.880 still not received...

Please refund the amount against above id.

From
Sibaram
[protected]...
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rajesh kumar gupta
from Delhi, Delhi
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can't refund my amount irctc ticket failure

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

During irctc reservation due 2 any region ticket can not done but my sbi bank pay 5730.22 rs to ur bank but u not refund 2 my sbi bank plz sateeld my rs
Details r below
Rs5730.22 on pos [protected] at zes*https www irctc co txn# 195822.
My email is [protected]@gmail.com
Mobile no [protected]
Plz satel my paymet 2 my bank ensure inconvaniance
Thanks...
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R
Rilesh
from Ahmedabad, Gujarat
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amount deducted

Hello team
I was make payment for my bajaj finserv personal loan account. The amount was deducted from my bank account but not reach to bajaj finserv. The bank said transaction was completed. But the bajaj finserv said we can't get amount in our account. Please do needful.
Transaction details is : 84370924/https://api.zaakpay.com
This transaction done on date 16/03/2018
Plz do needful...
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Sumon Hossain
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not back my rupees

Address:732101

I have booked rail ticket on 13.03.2018 through irctc. Portal i have paid through united bank of india debit card. Due to some reason my rly ticketc cancelled on 14/03/2018. Irctc portal says payment is refunded on 17/03/2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id-[protected]
Refund id -[protected]
Refund bank zkpy date 17/03/2018
Refund...
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