Zaakpay.com Complaints & Reviews

I haven't received the refund amount yet in my bank account. Booked my cancelled ticket on 23/03/2018 & 24/03/2018 through irctc app. Transaction id [[protected] & [protected]] and cancellation id [[protected] & [protected]. Kindly address the issue as soon as possible. Refund amount is 580 & 400 rupees and it reads that amount has been refunded to zaakpay pg instead of my bank account.

I haven't received the refund amount yet in my bank account. Booked my cancelled ticket on 15/02/2018 through irctc app and it's been 39 days. Transaction id [protected] and cancellation id [protected]. Kindly address the issue as soon as possible. Refund amount is 330 rupees and it reads that amount has been refunded to zaakpay pg instead of my bank account.

Sir i cancel my train ticket on 15/03/2018 pnr no is [protected] when i complain to irctc they say we refund back but i not get in my account they say contact to your bank. I use zaakpay pg payment page in online payment to irctc please sir slove sir either irctc or zaakpay pg not refunding my amount. Amount is 1180
Transaction id..[protected]
Cancellation id..[protected]
Cancellation date..15/03/2018
Trans. Amt..1360
Refund amt.1180
Bank. Zkpay

I wanted to add money to utc app (R wallet) using zaakpay payment gateway.
I made a upi transaction from utc app using the zaakpay payment gateway with the transaction reference number upi/[protected]/[protected]@
Icici using it. The amount was debited by zaakpay from my bank account. But the same did not reflect in rwallet. It said unsuccessful transaction. The amount remains debited to my account but no money added to rwallet.

Dear concern,

I did not get my refund against cancelled ticket on irtctc. Though irctc app show payment has been made to zaakpay pg.
Transaction i'd is [protected] where as refund id is [protected].

I booked ticket using zaakpay gateway on irctc and making payment through sbi netbanking. But ticket cancelled on 23 and payment was made to zaakpay on same day. But i am yet to get my money in my bank account.

Kindly refund my my amount asap.
Contact number:- [protected]
Email id:- [protected]@gmail.com

Thanks,
Avinash

I haven't received the refund amount yet in mg bank account. Booked my cancelled ticket on 15 mar through irctc app and it's been 7 days. Transaction id [protected] and cancellation id [protected]. Kindly address the issue as soon as possible. Refund amount is 625 and it reads that amount has been refunded to zaakpay pg instead of my bank account. I have already registered the same complaint with you earlier but to no avail.

I have booked a ticket on irctc pnr no [protected] gatiman express by debit card using zaapkay payment. It was not confirmed so cancel it later. Refund amount 2685 rs was refunded towards zaakpay but still not reached to my account till today. Date of ticket cancellation is 10/03/2018.
Why this thing is happening. I have beared three times not refund of amount. I will mention all these type of ticket pnr later.
Train : gatiman express
Cancelltion id - [protected]

On 16/03/18, i made a payment to one assist (An insurance company) through the service of zaakpay.com/instamojo as a third party vendor. I got a receipt for the successful transaction. But instamojo/zaakpay.com is denying the payment.
I am attaching the screenshot of my account statement from which i made the payment. It is clear that i made a successful payment on 16/03/18. After that, as of now, i haven't received any refund (Cause the third-party vendor is saying that payment was a failure) and it is clearly visible in my account statement that it was a successful transaction and there are no refunds as such
I have also attached the receipt that was generated when i made the payment.
In spite of providing all the necessary proof, one assist and zaakpay.com/instamojo is still accusing me of failed payment. Due to this glitch, one assist is not returning my smartphone (Which i had given to them for repair as it was insured by them).

I have waited and stressed myself a lot in this claim procedure. Kindly end this dispute. As i am presenting my balance sheet, kindly ask the same from zaakpay.com/instamojo.
I have already paid the amount of 345.
There is nothing to gain from this meager amount when compared to my rs 14999 mobile phone. Kindly ask for documents from
Zaakpay.com/instamojo, it will save all the time for us
Here are the bank details to which i made the payment. These are present in the receipt.

Merchant code cca[protected]
Merchant name zaakpay.com
Reference number[protected]
Amount inr 345.00
Bank reference number[protected]
Debit account sb-[protected]
Date 16/03/2018

Hi sir i have booked and cancelled two tickets with transaction id's:[protected]
[protected].. While checking status in irctc app it is showing that amount has been refunded back into zkpy bank and till now i havenot received my refund amount back into my sbi account... Kindly please solve my issue... Ticket cancelled dates are 15/03/2018 and 18/03/2018

An ammount summing to 1050 has not been credited to my account where in irctc shows that cancellation refund has been done to zaakpay pg bank. And i dont think it is your first complaint and so stop making such frauds. Please contact and credit the amount into my account. You can contact me at [protected]@gmail.com. If you require any more details please contact. It is company brand value at stact as you get so many complaints regularly please find a way to sort it out

I was booking my ticket through IRCTC on 16.03.2018. I selected payment mode via Mobikwik via SBI internet Banking. The payment was successful on SBI portal and debited from my account but unsuccessful on IRCTC app. IRCTC has refunded the amount, but the amount has not been credited to my account till date. Transaction ref no as per IRCTC is [protected].

I have booked an return ticket for howrah to puri & puri to sealdah from irctc mobile apps by using sbi debit card on 14 march'2018. While booking i have choosen pay by debit card option but at the end when i got the e ticket it shows that the payments made by zaakpay pg. I can't understand how it's possible. And due to non getting of any lower birth i have to cancel it too.
My pnr no.'s are [protected] & [protected] respectively. I came to know from irctc portal that they have sent the refund amount towards zaakpay pg bank on 17/03/2018 but till now the refund money is not credited into my bank account.
Please credit the money into my account as priority basis.

I have booked 4 tickets from irctc app from lucknow to kota from patna-kota exp which is cancelled on running day i. E. 12 feb 2018 so ticket itself cancelled by irctc and amount refunded to zaakpay pg which is 1480rs. Refund date shown irctc is 14 feb 2018
Transaction id - [protected]
Pnr no. - [protected]
Refund id - [protected]
Kindly resolve my complaint.

Transcation ID : [protected]
PNR No. [protected]

Amount not received through ZAAKpay.

Kindly take necessary action to refund amount.
It states that refund have been made to zaakpay, but zaakpay has not credited to my bank account, still the amount have been not received
Kindly take initiative to credit it to my account ASAP.
Kindly do the need full please..
Thanks and regards...

I (Pradeep prasad) have booked a tatkal ticket through irctc website on 16th feb 2018 which was not confirmed even after chart prepared hence the ticket was automatically cancelled but yet now the refunded amount is not credited to my bank account.
Pnr number [protected]
Journey from - bandel to ballia
Journey date - 17th february 2018
User id of my irctc account - p270492

Dear team,
I booked irctc ticket from farook to jamnager. My pnr nu. [protected].i booked two tickets. When i canceled the two ticket i get only one ticket cash back 1820.
My total amount is 4020.
Transaction id. [protected]
Refound id. [protected]
Refound id. [protected]

The ticket is booked from farook to jamnager. One ticket amount is 2010.i get only one ticket cash back so please refound the amount as soon as possible. Please check the above informations.

Please do the need full.

Sreejith

Irctc eticket cancellations / refund transaction id : [protected]
The refund date mentioned in irctc is 19 february 2018 but zaakpay not refund it.
The partial cancellations amount of rs. 1005 received...
And the next refund amount is rs.880 still not received...

Please refund the amount against above id.

From
Sibaram
[protected]

During irctc reservation due 2 any region ticket can not done but my sbi bank pay 5730.22 rs to ur bank but u not refund 2 my sbi bank plz sateeld my rs
Details r below
Rs5730.22 on pos [protected] at zes*https www irctc co txn# 195822.
My email is [protected]@gmail.com
Mobile no [protected]
Plz satel my paymet 2 my bank ensure inconvaniance
Thanks

Hello team
I was make payment for my bajaj finserv personal loan account. The amount was deducted from my bank account but not reach to bajaj finserv. The bank said transaction was completed. But the bajaj finserv said we can't get amount in our account. Please do needful.
Transaction details is : 84370924/https://api.zaakpay.com
This transaction done on date 16/03/2018
Plz do needful

I have booked rail ticket on 13.03.2018 through irctc. Portal i have paid through united bank of india debit card. Due to some reason my rly ticketc cancelled on 14/03/2018. Irctc portal says payment is refunded on 17/03/2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id-[protected]
Refund id -[protected]
Refund bank zkpy date 17/03/2018
Refund amount - 3200/-
Phone no.[protected]