Zaakpay.com Complaints & Reviews

Address: Mumbai City, Maharashtra, 400013

Website: Refund amount for UPI transaction

On 4th mar 2018, had used uts mobile to recharge its wallet via mobiquik upi payment option for rs.1000. The payment was deducted from my saving account via upi, but wallet was not recharged. The amount is lying with icici bank account of zaakpay. Following upi payment reference details ;

Name : rakesh vaddan
Payment option : upi under mobiquik in uts app
Amount : rs.1000
Debit date : 4th mar 2018
Refe no. :[protected]
Paid via upi to [protected]@icici

Zaakpay.com customer support has been notified about the posted complaint.

View replies

S

Sudhanshu Singh Bhadauriya

from Surat, Gujarat

Mar 7, 2018

I cancel my irctc ticket .but balnce are not tranfer my ac

payment debit via upi for uts app wallet recharge - Comment #3030446 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chandrapur, Maharashtra, 442401

Please refund my balance

Transaction id:[protected] pnr no [protected] train no./name:12130 / azad hind exp
Date of journey:27-feb-2018 date of boarding:27-feb-2018 class:sleeper class (Sl)
From:howrah jn (Hwh) to:nagpur (Ngp) boarding:howrah jn (Hwh)
Resv upto:nagpur (Ngp) quota: tatkal (Tq) date of cancellation:26-feb-2018 11:06:23 hrs
Ticket type: e-ticket cancellation id:[protected]
Sl no. Name age gender status cancellation date
1 ajay b 45 male cancelled 26-feb-2018 11:06:23 hrs

S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 26-feb-2018 [protected] cancelled 675.0 615.0 zkpy
Please refund soon in my bank ac soon

Zaakpay.com customer support has been notified about the posted complaint.

View replies

P

prakash2419

from Bengaluru, Karnataka

Mar 5, 2018

IRCTC REFUND STATUS- REFUNDED TO ZAAKPAY ON 23-FEB-2018.

REFUND ID:[protected]
I have not recieved it in my Bank account.
I have tried reaching zaakpay and irctc regarding same but without results.Next option is i will post it on social media not to use mobikwik payment gateway.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 410031

Please reference transaction ids no [protected] and [protected] of 01 march 2018. Irctc application used for tatkal booking for one passenger named sangmesh h sex male in train no 17017 rajkot secundrabad express from ahmedabad to gulbarga. Two amounts debited from axis bank account i. E. Rupees 2375.00 and 1645.00 for 2ac and 3ac where no ticket was genrated. As amount was debited and not refunded till date hence it ia requested to kindly refund the amount at the earliest.

+2 photos

Zaakpay.com customer support has been notified about the posted complaint.

Mar 05, 2018

Updated by Bharat6113 Please refer complaint id No 1885108 on dated 04 Mar 2018 from Bharat6113. On my previous complaint i was mentioned date of transaction 01 Mar 2018 which is not correct its 28 Mar 2018. As date of travel was 01 Mar 2018 and as i am booking tatkal ticket for 01 Mar 2018.

Mar 05, 2018

Updated by Bharat6113 Till date complaint not resolved and non of the executive or representative from zaakpay or irctc call or replied.

View replies

S

shams067

from Allahabad, Uttar Pradesh

Mar 8, 2018

I booked a ticket whose transaction id is [protected].
I cancel it on 26 of feb 2018 but i do not received my refund money of rupees 285.
In irctc site it show that it is refund on 28 of feb whaose transaction no is [protected].
Please provide some solution for it.

Reply

A

Arulmurugan104

from Ranchi, Jharkhand

Mar 8, 2018

Hi i have booked train tickets on 28 Feb 18. Then i have cancelled it. The money is not credited back to my account but it's showing in the irctc website as refunded to zaakpay pg... I don't know where is my money and please help me regarding this..

refund of failed transactions on irctc tatkal booking - Comment #3032359 - Image #0

refund of failed transactions on irctc tatkal booking - Comment #3032359 - Image #1

Reply

S

sHaHrUkH mAhI 777

from Patna, Bihar

Mar 11, 2018

Ticket was not booked and money of rs 880 has been deducted
Please refund the money.
The following details are below.

Train no 12150
Danapur to pune
Transactions id [protected]
Bank name zaap pg

Irctc say payment sent to bank but i haven't received any single penny.

Experiencing Very bad service
Please solve the problem.

refund of failed transactions on irctc tatkal booking - Comment #3034664 - Image #0

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Thank you for using debit card ending 0715 for rs.210.00 in new delhi at indian railways cateri on[protected]:11:07:57 avl bal: rs.30449.93.

I was trying to book tickets and the payment went through and my account was debited too, but i didn't get the tickets and the transaction failed, i haven't got the money refunded yet.

Please check for the same,
Thank you.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

F

Farakul Islam

from Bahula, West Bengal

Mar 5, 2018

Please refund amount 3780.CancellationID/refundID-[protected]

refund of money debited for train tickets - Comment #3027009 - Image #0

Reply

A

Amarnath Pothula

from Hyderabad, Telangana

Mar 6, 2018

I had booked ticket and i have paid through sbi debit card and payment gateway is zaakpay irctc says payment settled in zaakpay pg but not received in my bank plz resolve this.

Transaction id: [protected]
Refund bank name: Zaapkay PG
Bokked Date: 24 February 2018

Kindly do the needful for my ticket refund amount.

Reply

A

Ankur_suggest

from Delhi, Delhi

Mar 6, 2018

I have cancelled my tickets on irctc app but the refund was transferred to ZAAKPAY PG...what is this going on..pls help??

Its been 3 days now and no refund recieved in my bank account.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Palakkad, Kerala, 678705

Website: IRCTC

I tried to book two tickets to travel from thrissur to trivandrum through irctc site on 03/03/2018. The transaction couldnt complete due to network failure but the ticket amount has debited from my bank account. The transaction id of the failed transaction is [protected]. Kindly refund the ticket amount of rs. 770/- to my concerned bank account.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaunpur, Uttar Pradesh, 222131

I have booked ticket in tatkal quota on 25 feb 2018 but ticket cancelled due to waiting list cancellation. I have paid through sbi debit card and payment gateway is mobikwik. Irctc says payment refunded on 28 feb 218 in zaakpay pg not send refunded moneyin my bank. Plz resolve this.
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpay
Refund date: 28 feb2018

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Details :thank you for using your sbi debit card for a purchase worth rs455.0 on pos [protected] at indian railways cateri txn#[protected].

Transaction no in irctc:[protected]

Sir kindly check it was cancel my transaction automatically and transaction amount deduct but it is not refund, sir plz resolve my probles as soon as possible.

Zaakpay.com customer support has been notified about the posted complaint.

Mar 04, 2018

imrajsamad's response Money isn't refund 1weeks over.

View replies

K

Kadirali

from Allahabad, Uttar Pradesh

Mar 5, 2018

Sir, I used your banking payment by SBI debit card and cancelled my ticket
But my amount not refunded my account
But refund status shows REFUNDED

My refund id- [protected]
Transaction id- [protected]

for refund my cancel transaction rupees. - Comment #3026771 - Image #0

Reply

I

imrajsamad

from Bengaluru, Karnataka

Mar 5, 2018

1 weeks over but not refund my money. Then refund my amount.

for refund my cancel transaction rupees. - Comment #3026999 - Image #0

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110075

Sir,
Please refer to transaction id no. [protected], vide which attempt was made to book train tkt from ndls to bksc for 01 jun 2018. However, the tkt could not be booked due to non availability of one lower berth, although the amount of rs.4325.90 (Including pg charges as applicable) was deducted from my account.

Subsequently, the amount deducted from my account is reflected on irctc site as 'refunded', but the same is not credited to my account till date.

It is requested that the amount of refund be credited to my account at the earliest.

Regards,
Chandra prakash choubey
01 mar 2017.

Zaakpay.com customer support has been notified about the posted complaint.

Feb 27, 2018

Ritu336's response I cancel tickets on 24th feb

View replies

R

Ritu336

from Aurangabad, Bihar

Mar 1, 2018

Sir my amount refund is showing zaakpay status But Amount is not credited to my account.

non receipt of refund in r/o irctc failed transactions - Comment #3023322 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400059

Please credit my account which has been debited of rs 650 of irctc booking cancelled from my account. My irctc tranction id no is [protected] on 22feb 2018. Journey date was 25feb 2018 'kindly refund to my account earlier. The money has been debited from my debit card o[censored]co bank which is located in andheri west chat bungalow in mumbai maharashtra. My account no is [protected].

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi zaakpay team,

1) txn id: [[protected]] 17-feb-2018 refund id:[[protected]] 1080.0 zkpy status from irctc: refunded 19-feb-2018

This above transaction failed but amount refunded by irctc to zaakpay on 19th feb 18.

I didn't receive it from zaakpay yet and its not credited to my account.

Its been long time now, kindly check the status of these mentioned transaction.

Please please credit to my account.

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Feb 28, 2018

Jayeahalone's response Where is my refund money

View replies

B

bhavesh zala

from Bardoli, Gujarat

Mar 1, 2018

Hello sir, I was trying to Book ticket, But ticket was not booked but amount is deducted, when the amount will be refunded, sun 24 Feb 2018, please refund the amount as soon as possible.
irctc say refunded but note refund by you.in my debited account
please help

irctc refund not credited to my bank account - Comment #3023216 - Image #0

Reply

J

Jayeahalone

from Mumbai, Maharashtra

Mar 1, 2018

Zkpy Bank — not received the refund amount in my bank account after cancellation. I have book ticket Kalyan Howrah but ticket has been cancelled but refund amount not settled my bank account

irctc refund not credited to my bank account - Comment #3023262 - Image #0

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Website: IRCTC

Dear sir, i had cancelled ticket from irctc on Feb 25th, refund amount has been sent to zaakpay pg and amount is not refunded to my back account.Kindly please check.

Transaction ID:[protected]
Cancellation ID:[protected]
Date of Cancellation:25-Feb-2018 11:24:34 HRS
Refund Status - Refunded
Bank name - Zaakpay PG
Refund amount - Rs.620

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

View replies

G

Gyanedra Pradhan

from Pune, Maharashtra

Mar 1, 2018

I booked ticket thru IRCTC app on 25th Feb 2018, due to some technical issue payment failed but money Deducted from my account now it's showing refund to zaakpay pg... But still money is not credited to my account...plz need support
I want my refund

irctc cancellation amount not refunded to my bank account - Comment #3023172 - Image #0

Reply

A

Ashokraj123

from Avinashi, Tamil Nadu

Mar 1, 2018

Hello! Your A/c no. 285635 has been debited by Rs. 350.9 on 23Feb18. The A/c balance is Rs. 280.58.Info: INB/[protected]/ZAAK ePAYMENT SERVICES PVT this is the content please review and refund the actual amount to bank account ASAP

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I have booked ticket in tatkal quota on 21 feb 2018. Vide pnr no. [protected] on train no. 17487 but ticket booking massage was not received, nor showing in irctc website. When we checked at our irctc website after one hour found tatkal w/l tickets was booked.after that 22-feb-2018 at 5.37 pm, automatically cancel the w/l/ tatkal ticket by irctc. Received massage in my registered mobile no. That rs. 650/- will be refunded. Till date refund amount was not received in my bank a/c. I have paid online through syndicate bank. Rs. 770/- on 22-feb-2018 to irctc.
Today on 28-feb-2018, when we checked our irctc website a/c found false massage is showing that rs. 3080/- was refunded on 24-feb-2018 through zkpy bank.
Sir, please resolve the issue and send refund to my registered icici bank a/c
Pnr no. [protected]
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpy bank
Refund date: 24th feb 2018

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Feb 28, 2018

Updated by srikanth1501 consumer complaints logo
menuSubmit ComplaintSearch
Home iconHome
Question iconQuestions
FAQFAQ

Search
search
Account
Messages
Notifications
Complaints
Sign out
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

ConsumerComplaints.in › Zaakpay.com › Zaakpay.com — can't receive the ticket cancellation refund
Zaakpay.com — can't receive the ticket cancellation refund

1 Review
Sr srikanth1501 on Feb 28, 2018
Mark as Resolved

I have booked ticket in tatkal quota on 21 feb 2018. Vide pnr no. [protected] on train no. 17487 but ticket booking massage was not received, nor showing in irctc website. When we checked at our irctc website after one hour found tatkal w/l tickets was booked.after that 22-feb-2018 at 5.37 pm, automatically cancel the w/l/ tatkal ticket by irctc. Received massage in my registered mobile no. That rs. 650/- will be refunded. Till date refund amount was not received in my bank a/c. I have paid online through syndicate bank. Rs. 770/- on 22-feb-2018 to irctc.
Today on 28-feb-2018, when we checked our irctc website a/c found false massage is showing that rs. 650/- was refunded on 24-feb-2018 through zkpy bank.
Sir, please resolve the issue and send refund to my registered icici bank a/c
Pnr no. [protected]
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpy bank
Refund date: 24th feb 2018

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500063

Website: zaapay.com

I booked ticket thru IRCTC app using zaapay PG .my payment was failed and amount is Debited from my Account but still I haven't received the refund in my Bank Account.. ?? Plz help to resolve the issue and refund my money.

Details are attached below... I m not getting any response from zaapay customer care, even the pH no given in online was not Valid..no one is responding... please support

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421306

Website: www.consumercomplaints.in › zk...

I have booked rly. Ticket on 12.03.2018 through irctc. Portal i have paid through idbi debit card. Due to some reason my rly ticketc cancelled on 24.02.2018. Irctc portal says payment is refunded on 26.02.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 26.02.2018
Booking amount 725
Refund amt 665/-
Phone no.[protected]
Pnr [protected]

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have booked 3 rly. Tickets on through irctc. Portal i have paid through axis debit card. Due to some reason i cancelled tickets on 22/2/2018. Irctc portal says payment is refunded on 22/2/2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Refund id : [protected]
Refund bank zkpy dt
Refund amt :90
Refund id : [protected]
Amount : 450
Refund id : [protected]

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122001

Hi Zaakpay Team,

1) Txn ID: [protected] 16-Feb-2018 Refund ID:[protected] 305.0 ZKPY Status from IRCTC: REFUNDED 19-Feb-2018
2) Txn ID: [protected] 16-Feb-2018 Refund ID:[protected] 610.0 ZKPY Status from IRCTC: REFUNDED 19-Feb-2018
3) Txn ID: [protected] 06-Feb-2018 Refund ID:[protected] 305.0 ZKPY Status from IRCTC: REFUNDED 08-Feb-2018

its been long time now, kindly check the status of these mentioned transaction and let me know when i can get my refund amount back?

+2 photos

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Respected sir i was trying to book ticket from irctc, but ticket was not booked but amount is deducted from the account, in irctc it is showing the amount is refunded. And i didn't get any amount, oly zaakpay pg it is showing, please refund my money. And date was 25th feb through tatkal process, how to get the details, and even i tried to call 📞 customer care but there is no response from any of irctc customer care,

+2 photos

Zaakpay.com customer support has been notified about the posted complaint.

Feb 27, 2018

Updated by anandgadad Hello sir, I was trying to Book ticket, But ticket was not booked but amount is deducted, when the amount will be refunded, sun 25 Feb 2018, please refund the amount as soon as possible.

View replies

A

agashetanmay

from Pune, Maharashtra

Feb 27, 2018

Hello
I am canceled my ticket
Prn no: [protected]

Transactions no : [protected]
As I check on irctc the payment get refunded as show their
To payzak pg bank

But payment does not credit to my bank account
As I transactions from kotak mahindra bank
So please solve this issue immediately
Thanking you

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 636003

I booked itctc ticket on 17th feb 2018. Ticket did not go through but the amount got deducted from my bank. On checking for refund status it says refunded to zaakpay pg but i have not received it to my account. Kindly assist.

Failed transactions details
Transaction id: [protected]
Train no./name: 11014/lokmanya tt exp
Date of booking: 17-feb-2018
Date of journey: 18-feb-2018
Date of boarding: 18-feb-2018
Date of arrival: 18-feb-2018
From: salem jn (Sa)
To: ksr bengaluru (Sbc)
Boarding at: salem jn (Sa)
Resv upto: ksr bengaluru (Sbc)
Quota: tatkal (Tq)
Class: sleeper class (Sl)
Payment status: payment settled
Bank name: zaakpay pg
Reservation status: not booked
Transaction amount:1155.0

+1 photos

Zaakpay.com customer support has been notified about the posted complaint.

Mar 05, 2018

Updated by Kirupa Kalaiselvan I have still not got my money back. Could some one give me the customer care number to reach Zaakpay.
The numbers mentioned in google searches do not work anymore.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was using a debit mastercard of our joint account where my wife is the first holder. We were fine using the mastercard secure code on uber when recently you updated it to only otp and this goes to my wife's phone. Everytime i have to call her and disturb her for it. It is so annoying. Please give both the options and let the users select what they want to use.

Zaakpay.com customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 562123

Hi I am punneth[protected] i had tried book the tickets through irctc via net banking due some reason i wasn't able to book the tickets but my amount was deducted from my net banking account and also the transaction is cancelled please refund my deducted money back ASAP and also FA for screenshot for the proof of deduction

Regards
Puneeth
[protected]
shivaji.[protected]@yahoo.com

Zaakpay.com Complaints & Reviews

File a complaint to Zaakpay.com

Zaakpay.com reviews & complaints page 60

payment debit via upi for uts app wallet recharge

Post your Comment

ticket

Post your Comment

refund of failed transactions on irctc tatkal booking

Post your Comment

refund of money debited for train tickets

Post your Comment

refund of my rejected transaction of irctc site

Post your Comment

sagepay payment not refunded back against ticket cancellation.

Post your Comment

for refund my cancel transaction rupees.

Post your Comment

non receipt of refund in r/o irctc failed transactions

Post your Comment

refund of money of my irctc ticket cancelled

Post your Comment

irctc refund not credited to my bank account

Post your Comment

irctc cancellation amount not refunded to my bank account

Post your Comment

can't receive the ticket cancellation refund

Post your Comment

refund amount not credited to bank

Post your Comment

no refund

Post your Comment

refund amount not credited to bank account

Post your Comment

irctc refund not received 8feb2018

Post your Comment

fund

Post your Comment

refund not received 1155 rs

Post your Comment

mastercard payment on uber

Post your Comment

irctc failed transaction amount is not refunded

Post your Comment

Related businesses