Zaakpay.com Complaints & Reviews

Address: Sikar, Rajasthan, 332405

I have booked ticket in sleeper class on 05 Feb 2018 from barmer to Jaipur in train no 14662.
I cancelled this transaction on same. Date but payment not refunded in my account till date.
Irctc payment refunded status shown following -
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zaakpay pg
Refund date:

+1 photos

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Address: Thane, Maharashtra, 400607

I have booked rly. Ticket on[protected] through irctc. Portal i have paid through idbi debit card. Due to some reason my rly ticketc cancelled on[protected]. Irctc portal says payment is refunded on[protected] through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[[protected]]
Refund id [[protected]]
Refund bank zkpy dt.[protected]
Refund amt 2860/-
Phone no.[[protected]]

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Address: 628002

Hi,

I have booked irctc ticket on 31 - jan - 2018. My amount rs. 215.90 was deducted from my hdfc account but ticket wasn't booked.
Irctc has refunded to zaakpay but zaakpay hasn't refunded to my account back. Please cehck the below details and do the needful.

Irctc transaction id is: [protected]
Hdfc transaction id is: 31 - jan - 2018 — zp5640f0d9b1d5c-zaakindianrailwaysca —[protected] —

Kindly refund the amount.

Regards
Jehanth g

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Address: Mumbai City, Maharashtra, 400037

I have booked ticket in general quota on 05 feb 2018. Vide pnr no. [protected] on train no. 04116 for the date 22 april 2018. But i got wailting ticket. I cancel the w/l/ ticket. Received massage in my registered mobile no. That rs. 3400/- will be refunded. Till date refund amount was not received in my bank a/c. I have paid online through bank of india master atm card. Rs. 3400/- on 05 feb 2018 to irctc.
Today on 12-feb-2018, when we checked our irctc website a/c found false massage is showing that rs. 3400/- was refunded on 07-ofeb-2018 through zkpy bank.
Sir, please resolve the issue and send refund to my registered bank a/c
Pnr no. [protected]
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpy bank
Refund date: 07th feb 2018

Feb 10, 2018

Updated by ajay1090 I have booked a ticket on 5feb2018. Ltt to Ald. train no. is 04116. Pnr no is [protected]. I have cancelled ticket on 5feb2018. Cancellation id is [protected]. Refund date showing on irctc site 7feb2018. But till date no any credit cancellation amount in my account. Plz help me...

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Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c..

Please contact your bankers for confirmation with the given details.

Pnr:[protected]transaction id:[protected]

Refund detail s

S. Norefund daterfnd amtstatussettlementidactual refund dateremarksrfnd typebank rfnd txn id117-nov[protected].0refunded[protected]nov-2017successrefund for cancellationzp55e141fe6f78a

In future you are requested to use the refund status tracking service provided by the irctc. Select the 'refund status' link in the left panel under 'my transaction'. On the plan my travel page after you log in to www.irctc.co.in giving your user id and password.

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D

Dr SANDIP VIJAY

from Dehra Dun, Uttarakhand

Feb 13, 2018

TRANSACTION ID: [protected] Date of Journey: 12-Jan-2018 Refund ID: [protected] CANCELLED 2500.0 2370.0 ZKPY REFUNDED 13-Jan-2018 not credited to my credit card account.

payment not received in account till now - Comment #3004638 - Image #0

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Address: Pune, Maharashtra, 411027

I have booked rly. Ticket on 04.02.2018 through irctc. Portal i have paid through hdfc netbanking. Due to some reason my rly ticketc transaction failed on 04.02.2018. Irctc portal says payment is refunded on 06.02.3018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id. [protected]

Refund id [protected]

Refund bank zkpy dt 06.02.2018

Refund amt 470-

Phone no. [protected]

Plz resolve it

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I have booked train ticket on irctc website. Amount was debited from my account. Booking was not successful. It appeared as amount refunded but the amount was not credited back to my account. Pleasd help me with this regard. I have attached screenshot for your reference.
Transaction id : [protected]
Deharadun express (22659)
Booking date-08 feb 2018
Payment status-payment settled
Transaction amount-1480
Failure reason-txn time limit expired, booking not possible
Qouta:tatkal class: sl
Adukts: 2
Bank name: zaalpay pg

But the thing is amount has not been credited back to my bank account

+1 photos

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A

Anilpatel777

from Mumbai, Maharashtra

Feb 12, 2018

I had booked Rail ticket through zaakpay pg payment gateway and later i had cancelled ticket and IRCTC has refunded amounts to zaakpay pg. screenshot of IRCTC refund detail is attached here

train ticket booking done failed but refund not received to my account - Comment #3002667 - Image #0

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D

dhiva karan

from Chennai, Tamil Nadu

Feb 13, 2018

I booked my ticket for the date[protected] and I cancelled my ticket before 4 days from the date of journey.
The IRCTC has the Refund STATUS as Ticket Refunded via ZKPY. But No amount Refunded.

Please help me to get My amount back.

My Transaction ID: [protected]
My Cancellation ID: [protected]
MY PNR: [protected]

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Zaakpay.com — irctc ticket failed but money not refund
I have booked rly ticket on 10.02.2018 through irctc portal. I have paid through sbi debit card. Due to some reason my rly ticketc was failed. Irctc portal says payment is refunded on 10.02.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund bank zkpy dt 10.02.2018
Refund amt 150 and 150/
Phone no.[protected]...

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Feb 13, 2018

Updated by m*p Dear sir i have use on irctc payment on 10 feb by net banking and debited amount 150 and 150 two time and some so ticket is cancelled
1 refund id_[protected], 10 feb 2018
2 [protected] 10 feb 2018
This amount is refund irctc but not credidt my account, pls check and solved my complaint.

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Address: Kamrup Metropolitan, Assam, 781007

My booking for irctc ticket failed due choice of confirm berths not met (Transaction id - [protected]) dated - 05/02/2018, amount of 8595/- and payment settled at irctc and same is refunded on 06/02/2018 according to irctc website by zaakpay but i didn't not get in my account. Please process the refund at the earliest. Same thing happening with zaakpay gateway again and again.

+2 photos

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Feb 10, 2018

Updated by Daspol I have booked rly ticket on 06.02.2018 through irctc portal. i have paid through sbi debit card. Due to some reason my rly ticketc was failed. Irctc portal says payment is refunded on 06.02.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund bank zkpy dt 06.02.2018
Refund amt 8595/-
Phone no.[protected]

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N

Naran Mali

from Rajkot, Gujarat

Feb 12, 2018

I pay my torrent power electricity bill through zaak epayment system from my rupay debit card. The amount was debited in favor of ZAAK EPAYMENT but payment of electricity bill was not done.

money not refunded of ticket done by irctc - Comment #3002663 - Image #0

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Address: Nagpur, Maharashtra, 440022

Hi,
On 1st february 2018, i made a transaction of 23000 rupees from icici bank account number[protected], as part of payment to my bajaj finserv loan account number 406saf60980218. But that amount is not reflected in my bajaj finserv account.
I thought that transaction has been failed and will be reflected in my account in 7 working days, whereas that amount is not credited back in my account or not reflected in my bajaj finserv account.

Please take proper action on this.

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Yesterday i have submitted a complaint of my two refund and only one refund i have received yesterday and another is pending.

Transaction id : [protected]
Train : dhn to rjy (13351)
Transaction amount : rs. 1040.0
Cancellationid/refundid:[protected]
Refund amount: 920.0
Bank name : zkpy
Refund status: payment settled (As per irctc site)

It has been more than 7 days after i cancelled my ticket.

Please give my refund as soon as possible.

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I booked my ticket for the date[protected] and I cancelled my ticket before 4 days from the date of journey.
The IRCTC has the Refund STATUS as Ticket Refunded via ZKPY. But No amount Refunded.

i need the refund of my amount.

I need to know why the amount has not been refunded by you.

please confirm me.

Please help me to get My amount back.

My Transaction ID: [protected]
My Cancellation ID: [protected]
MY PNR: [protected]

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N

noorshaik

from Hyderabad, Telangana

Feb 14, 2018

The TDR status is showing as the amount refunded through Zaakpay. But amount s not credited.

irctc ticket refund not received - Comment #3006040 - Image #0

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Transaction id : [protected]
Train : rjy to dhn (13352)
Transaction amount : rs. 1040.0
Cancellationid/refundid:[protected]
Refund amount: 920.0
Bank name : zkpy
Refund status: payment settled (As per irctc site)

And return ticket refund amount also not received

Transaction id : [protected]
Train : dhn to rjy (13351)
Transaction amount : rs. 1040.0
Cancellationid/refundid:[protected]
Refund amount: 920.0
Bank name : zkpy
Refund status: payment settled (As per irctc site)

It has been more than 7 days after i cancelled my ticket.
Please refund my money of both the ticket as soon as possible.

Zaakpay.com customer support has been notified about the posted complaint.

Feb 08, 2018

Updated by herons only one refund has received, another isn't
please ckeck it

Transaction id : [protected]
Train : DHN TO RJY(13351)
Transaction amount : rs. 1040.0
Cancellationid/refundid:[protected]
Refund amount: 920.0
Bank name : zkpy
Refund status: payment settled (As per irctc site)

it has been more than 7 days after i cancelled my ticket.

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My booking for irctc ticket failed due choice of confirm berths not met (Transaction id - [protected]) dated - 31/01/2018, amount of 2175/- and payment settled at irctc and same is refunded on 05/02/2018 according to irctc website by zaakpay but i didn't not get in my account. Please process the refund at the earliest. Same thing happening with zaakpay gateway again and again.

+1 photos

Feb 12, 2018

Complaint marked as Resolved

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My booking for irctc ticket failed due txn time limit reached (Transaction id - [protected]) dated - 24/01/2018, amount of 470/- and payment settled at irctc and same is refunded on 27/01/2018 according to irctc website by zaakpay by i didn't not get in my account. Already eight to nine days are taken by you. Please process the refund at the earliest.

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Feb 12, 2018

Complaint marked as Resolved

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Address: 625020

Website: zaakpay thru mobikwik

Hi,
I booked train ticket thru irctc on monday/5/2018- thru mobiwik - thru zaakpay - trans id[protected] for rs249.50 thru icicibank. Account no[protected], from madurai to hosur night train, but the ticket not booked and also ticket cancelled.in icici account it shows the amount debited, but the train ticket not booked also amount not reversed.
Pls refund the amount

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S

Subhakanta Samantara

from Hyderabad, Telangana

Feb 8, 2018

My name is Subhakanta. I booked ticket on 9th January 2018 and the ticket was not booked the transaction was failed.Which is showing the refund in my IRCTC account, Up to now it is not refunded to my account.The transaction ID is [protected].

Kindly refund my amount to my account.
My mobile number is [protected]

irctc refund - for transaction id 001387275626/icici bank - Comment #2998722 - Image #0

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G

Gunjan Agarkar

from Nandura, Maharashtra

Feb 9, 2018

Hi
When I will get refund of below failed IRCTC transaction

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R

Ramana Hb

from Hyderabad, Telangana

Oct 15, 2018

Sir I had to pay kreditbee I had payed through paytm on [protected]@icci but amount was cutted but loan was not cleared please refund my money to wallet

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Address: Jaipur, Rajasthan, 302004

Website: Irctc

Dear sir,
I am book ticket 07 jan 2018 pnr no. - [protected] (2 person ticket).
Payment your website and transaction id - [protected]. Than ticket is cancel 17 jan 2018 and than one refund amount and one amount not refund my bank.
Please check and refund my amount my bank.
Thanks
Tarkeshvar gupta
M:- [protected]
Email : - tarkeshvar_123rediff.com

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S

sachin vicky

from Hyderabad, Telangana

Feb 6, 2018

My transaction id:[protected]
I made my payment via mobikiwik to IRCTC.
I cancelled my tickets but I didn't receive my refund amount kindly please refund my amount
Thank you.

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Website: pay.mobikwik.com

I initiated a transaction on 04/02/2018 through irctc rail connect app for booking a reservation and while making the payment the session expired and my money got debited from my bank i received my notification text through my bank as amount debited and yet no ticket or pnr issued/generated as there are limited seats available so i urge to kindly either book my requested reservation or refund as early as possible so i can make a fresh transaction.

My zaakpay trxn ref no is igacvrvdu2

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Feb 05, 2018

Updated by Shamsher No response from company not even an acknowledgement very ill behavior got to share on facebook

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Kannika Sudharsini

from Vijayawada, Andhra Pradesh

Feb 6, 2018

I booked a train tkt on 19.01.2018 and transaction failed. Irctc refunded the among but zaakpay didn't refunded so far. Amount rs 250.

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B

banuvino

from Salem, Tamil Nadu

Feb 8, 2018

I booked ticket on Feb 2. 2018 ( journey date February 15 2018) allepay experience transaction Id is [protected] ticket cancelled due to invalid quota requested but refund amount is not credited in my account I checked irctc blog is shows refunded to bank

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Address: Thoothukudi, Tamil Nadu, 628002

My name is maharajan
I have booked ticket in general 2 tier ac ticket on 30th dec 2017 but due to change the plan i have cancelled this ticket and booked someother date. I have paid through hdfc net banking through zaakpay gateway. But gateway says mobikwik irctc says payment refunded on 31st jan 2018 in zaakpay pg but not received in my bank plz resolve this.
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpay
Refund date: 31st jan 2018 (But not refunded)

Zaakpay.com customer support has been notified about the posted complaint.

Feb 05, 2018

Updated by maharajanguru Yesterday i had posted regarding refunded issue in irctc. Mistake ly i had posted my mobile no. Too. Within 24 hrs i had received 3 anonymous calls. They are asking my bank debit card details, i have not told so he got angry n scolded me in bad words. So please don't give any personal information in this forum and don't give any bank details to anyone. They are calling as like a customer care. I felt really bad. Requesting consumer complaints tram to block my request.

Fraud no. -. [protected]
[protected]
[protected]

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G

Gaurav@naina

from Morinda, Punjab

Feb 8, 2018

Payment deduct from my account bt reacharge not confirm. Kindly confirm my reacharge.transcation number =[protected]. Date.=06 Feb 2018. Screen shot also attached.

irctc cancelled amount not refunded - Comment #2998771 - Image #0

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Address: 110092

Sir

I booked my ticket (Transaction id - [protected]) dated - 25 jan 2018 amout of 1195 but transaction is declined by the server and ticket are not booked and fund is deducted from my bank account. Irctc settled the amount but you are not credited kindly refund my 1195 rupee.in my account. Already eight to nine days are taken by you. Kindly do it fast
Name - mayand

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C

Chandrakant Kishor

from Mundi, Madhya Pradesh

Feb 6, 2018

Payment refunded by irctc but not received in my bank account..
Transaction id: [protected]
Refund id: [protected]
Refund bank name: zkpay
Refund date: 25jan 2018

irctc refund not credited in my bank account - Comment #2995546 - Image #0

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U

UC raj

from Hyderabad, Telangana

Feb 6, 2018

I was booked ticket SATNA to sc but seat not available payment was dropped
Some details tr. Id [protected]
Train 12792, seat 2, Tatkal a. Amount Rs1460 booking date 24 Jan 18

Zaakpay.com Complaints & Reviews

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