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Updated: Feb 14, 2024

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Address: Amravati, Maharashtra, 444601

Website: [email protected]

[Resolved] Zaakpay.com — railway refund not received my bank a/ c

3 Reviews
T T S Kurian on Nov 5, 2017
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I have booked rly. Ticket on 26.01.2018 through irctc. Portal i have paid through Mahabank debit card. Due to some reason my rly ticketc Not book on 26.01.2018. Irctc portal says payment is refunded on 29.01.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 29.01.2018
Refund amt 3120/-
Phone no.[protected]

Feb 1, 2018

Complaint marked as Resolved

Please send my Money

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P

Pksap

from Halol, Gujarat

Feb 6, 2018

I have booked tatkal train ticket on dt. 27/01/2018, PNR no-[protected] Amt-410, not confirmed and hence as per IRCTC portal shows amount is refunded on Zeekpay but till date not received in my bank account

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Address: Amravati, Maharashtra, 444601

Website: [email protected]

I have booked rly. Ticket on 26.01.2018 through irctc. Portal i have paid through sbi debit card. Due to some reason my rly ticketc not book on 27.01.2018. Irctc portal says payment is refunded on 29.01.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 29.01.2018
Refund amt 3120/-
Phone no.[protected]

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Feb 01, 2018

Updated by Ashish Anasane I have booked rly. Ticket on 26.09.2017 through irctc. Portal i have paid through mahabank debit card. Due to some reason my rly ticketc cancelled on 30.10.2017. Irctc portal says payment is refunded on 31.10.2017 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[[protected], [protected])
Refund id [protected]
Refund bank zkpy dt 31.10.2017
Refund amt 1630/-
Phone no.[protected]

Feb 01, 2018

Updated by Ashish Anasane I have booked rly. Ticket on 26.09.2017 through irctc. Portal i have paid through mahabank debit card. Due to some reason my rly ticket not book on 26.01.2018. Irctc portal says payment is refunded on 29.01.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[[protected], [protected])
Refund id [protected]
Refund bank zkpy dt 29.01.2018
Refund amt 3120/-
Phone no.[protected]

Feb 01, 2018

Updated by Ashish Anasane I have booked rly. Ticket on 26.01.2018 through irctc. Portal i have paid through Bank of Maharashtra debit card. Due to some reason my rly ticketc not book on 27.01.2018. Irctc portal says payment is refunded on 29.01.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id.[protected]
Refund id [protected]
Refund bank zkpy dt 29.01.2018
Refund amt 3120/-
Phone no.[protected] [protected], [protected]

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I have booked ticket from IRCTC in Tatkal Quota from Nagpur to Nasik on 20.01.2018 but due to non confirmation of ticket i have cancelled it. Even after lapse of 1 week i have not received refund amount in my bank account. You are requested to refund the amount at the earliest please.
the details of the ticket are as follows;
Transaction ID :-[protected]
Cancellation/Refund ID :- [protected]
Refund Amount :- Rs.420/-

+1 photos

Feb 5, 2018

Complaint marked as Resolved

i have received my refund amount, thank you.

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Address: Surat, Gujarat, 394680

I have booked a tatkal ticket through zaakpay by debit card. But due to waiting list, i have cancelled ticket. Now as per irctc refund status, amount has been refund to zaakpay, but i have not received amount yet in my bank account. Please solve my problem immediately
Details:
Transaction date:[protected]
Refund date (By irctc):[protected]
Refund id: [protected]
Refund amount :850

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Address: Hooghly, West Bengal, 712136

Sir/madam, i booked two tickets. Those two are waiting listed. So i cancel them. But still now i dont get my refund back. My transation id was [protected] and its refund id is [protected] dated 27.1.2018 amount rs 1125. The another transation id was [protected] and its refund id is [protected] dated 21.1.2018 amount 1190.
Please solve my problem..
Thanks

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S

Sagota Chatterjee

from Sagar, Madhya Pradesh

Feb 1, 2018

Still not get my money back.please refund it.

about my refund - Comment #2990818 - Image #0

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Paid on irctc using zaakpay. I cancelled that ticket and irctc has refuned that amount on 23rd January 2018. But it has not been transferred to my account. The refund amount was 3020 rupees. The transaction id was [protected] . I want you to immediately look into it and return my refund as soon as possible.

Jan 31, 2018

Updated by akash.jain1 7 days over and still i didn't get my money please refund my money asap.

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I did an irctc transaction on 24.01.2018 and the transaction id: '[protected]', but it got failed and amount debited from my account. When i see the refund status in my irctc account it is showing as "refunded to zkpy" account and the same amount rs.770 not credited/refunded to my account. Please mail [protected]@veerendra. [protected]@gmail.com for more details.

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I have booked tickets on irctc
Amounting to rs 2730
On 16th of january
And i have cencelled it on 23rd
Till now i have not received my refund amount
Transaction id
[protected]
The amount is processed from irctc on 23rd only but till now not credited to my account
Same day cencelled transaction from other payments company has been credited to my account but yours not
Plse solve the issue

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M

Mukra

from Varanasi, Uttar Pradesh

Jan 30, 2018

I cancelled my rail ticket on 25dec17
But unfortunately I closed bank account from which payment made to irctc. My refund details as: DT refund 28/12/2017 Bank name -zkpy, refund id-[protected] txn dt-25/12/17, txn I'd [protected].
Now I request u to kindly advice me how my refund reached to me.Thanks

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Address: New Delhi, Delhi, 600083

This is with reference to booking made on 25/1/18 from chennai to bangalore in brindavan express twice and both the transaction failed and reference no is.[protected] and [protected] both for rs.320/- each and as per railways it was already refunded back to zaakpay.

Please give the credit back to my bank account immediately.

Regards
Kannan

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Address: New Delhi, Delhi, 110001

Website: Zaak epayment services India

I am sukhwinder singh phone number [protected] i will pay emi advance for 1834/-rs 25 january 2018 in bajaj finance in my account bandhan bank debit cards ending number 2114 payment debit my atm card 1834 in 2 time and msg trasection failed payment not successful but payment debit my atm card i will be called castmer care bandhan bank he say that you have use of pos entry please contact me on the phone

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Address: 560068

Website: IRCTC Connect App

Dear Sir/Madam,

I have booked a ticket on 18/01/2018 which got failed. But I have not received the refund amount.
In record it is showing amount refunded on 23/01/2018 but i don't have any record in mine Bank statement.
It is done my the internet Banking option.

I am attaching the images related the issue.

Please look into this issue.

Thanks,
Raghvendra

+1 photos

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U

Uday.1996

from Hyderabad, Telangana

Jan 30, 2018

I had make a payment to irctc through zaakpay gateway, but after cancellation the ticket i have not received the amount in my bank account whereas irctc web showing status refunded on to zaakpay. And it is going to days but not any amount credit in bank account from where i have make payment for the ticket.please kindly solve my problem

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I have booked ticket in general quota on[protected] but I canceled the ticket I have paid through SBI net banking and payment gateway is mobikwik irctc says payment refund on[protected] in zaakpay pg but not received in my bank pls resolve this
Transaction id : [protected]
Refund id : [protected]
Refund bank name : zkpy
Refund date :[protected]

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Address: Mumbai City, Maharashtra, 400067

Website: Zaakpay

Hi,
Its almost been a month but i havent received the refund yet.
I have contacted irctc they said they have refunded it.
Have checked my bank account its not yet credited.
Refund amount is rs.1570
I have cancelled ticket for 15th february journey on 3rd january.

I haven't received the refund yet.

My pnr was [protected]
Cancelation id - [protected]
Transaction id - [protected].

Kindly check and advise.

Zaakpay.com customer support has been notified about the posted complaint.

Jan 23, 2018

debojit boruah's response I had cancelled a ticket on IRCTC for which RS 1200 were refunded to zkpy bank on 19 Jan 2018, but till now the amount has not been credited to my bank account from your end. Please look in to the matter and issue refund asap.

IRCTC refundid : protected
PNR No : protected
Date of refund by IRCTC: 19 Jan 2018
Expecting a quick resolution from your end to this.

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G

giri1221

from Mumbai, Maharashtra

Jan 29, 2018

IRCTC refunded amount to Zaakpay PG on[protected] but still amount not transfer to my account, 770/- what could be the reason almost all it 7 day completed still not any transfer to my account

Tax ID - [protected]

D

debojit boruah

from Duliagaon, Assam

Jan 29, 2018

I haven't received tickets refund amount, id [protected]

A

Ashok Kachwaha

from Bhimavaram, Andhra Pradesh

Jan 29, 2018

Transaction ID [protected]
Payment status payment settled
Amount 7105
Failure reson choice of confirm berths not met
So kindly refund to bank account...

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I have cancelled a ticket from the irctc on 21st dec 2017. But till now i would not get any single amount into my bank account. But my irctc account says that the amount has been refunded.
My ticket details are as follows

Transaction id:[protected] pnr no: [protected]

Train no./name:11401 / nandigram exp

Date of journey:22-dec-2017 date of boarding:22-dec-2017

Class:sleeper class (Sl)
From:thane (Tna) to:h sahib nanded (Ned) boarding:thane (Tna)

Resv upto:h sahib nanded (Ned) quota: tatkal (Tq)

Date of cancellation:21-dec-2017 11:10:25 hrs

Ticket type: e-ticket cancellation id:[protected]

+1 photos

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G

ganeshsn129

from Eluru, Andhra Pradesh

Jan 29, 2018

I have cancelled the ticket from irctc and payment of 110 rs shows it was refunded but it was not yet credited to account the transaction id is as fallows [protected]

refund the amount... - Comment #2987232 - Image #0

H

Himanshushekhar182

from Noida, Uttar Pradesh

Jan 29, 2018

I booked ticket from irctc app but ticket not booked and irctc shows money refunded to account but till now i not received my money so u please tell me when i receive my money

refund the amount... - Comment #2987295 - Image #0

A

Aaftab Aalam Ansari

from Mumbai, Maharashtra

Jan 29, 2018

Trncs id [protected] amont in zaakpay n0t credited in my account

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Address: Amravati, Maharashtra, 9730

Website: [email protected]

Nowsir my self himanshu and i booked tkt from bd to umd of rs 630 but ticket is not booked due to some reason but is deducted from my account and on 27th jan irctc shows money is refunded to zaakpay but till now i not received money in canara bank account. Please tell me the reason why i am i not received my money yet. Or zaakpay not refunded my money please inform me as soon as possible

+2 photos

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Jan 29, 2018

Updated by Vishal9730 Sorry My Self Vishal Phadtare

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S

Srinivasu Kayal

from Chennai, Tamil Nadu

Jan 29, 2018

Hi Team,
My irctc tatkal booking cancelled but still amount not refund pls check and refund amount as soon my Acc..
Transaction I'd: [protected]
Cancellation I'd: [protected]
Booking date: 19.01.18

deduct money my bank account not refunded - Comment #2987059 - Image #0

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Address: 495001

I had cancelled ticket on irctc's website and i was supposed to get rs.600 refund. The refund was processed on 07/01/2018 with transaction id zp[protected]b11 by zkpy, and i was told that it would take about a week for the amount to get reflected in my bank account. However, it has been more than 3 weeks, and i still haven't received the refund.

Date: 07/01/2018
Txn id: zp[protected]b11
Bank: zkpy
Amonunt: rs.600

Please look into the issue. My contact number is [protected], email is [protected]@gmail.com

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G

goviyada

from Mumbai, Maharashtra

Jan 29, 2018

I have cancelled a ticket through zaakpay-pg but till now I didn't get my refund back kindly know about
PNR : [protected]
Cancellation date : 21 Dec 2017
And today is 29th Jan 2018 still I didn't get
Please refund my amount back

irctc refund amount not received on 07/01/2018 - Comment #2987049 - Image #0

S

Singamsetty Chandu

from Eluru, Andhra Pradesh

Jan 29, 2018

I booked a ticket on Jan 12 but due transition error It was not booked in my transition It was showing the money is solved through zaak pay, transition number, [protected] I didn't receive my money to my bank please make sure that,

irctc refund amount not received on 07/01/2018 - Comment #2987201 - Image #0

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Address: 755011

Dear sir, i cancel my railway ticket on last 28/01/2018, my transiction id is [protected]
My cancelation id is [protected]. But the refunded amount rs 645/- (Six hundred forty five rupees) is transfer to other zkpy account. I how can i credit my money to my sbi account [protected]. Kindly transfer that money to my account as soon as possible, and obliged.

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Nowsir my self himanshu and i booked tkt from hwh to bgp of rs 250 but ticket is not booked due to some reason but is deducted from my account and on 27th jan irctc shows money is refunded to zaakpay but till now i not received money in sbi bank account. Please tell me the reason why i am i not received my money yet. Or zaakpay not refunded my money please inform me as soon as possible

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Hello sir i am vinod nakrani and i have booked a ticket on 20th jan 2018 from sbc to spt via karur vysya bank debit card and i have cancelled it on 21st january 2018.
My refund status in irctc is showing as 'refunded' but not yet received. When tried to contact irctc they said the money is credited to zaakpay and they haven't credited it to my account.

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Jan 29, 2018

Updated by Vinod Nakrani Hello i am Vinod Nakrani, I have booked Railway Ticket on 20.01.2018 through IRCTC Portal, I have paid through Karur Vysya Bank debit card. Due to some reason, I cancelled ticket on 21.1.2018. IRCTC portal says payment is refunded on 23.1.2018 through zkpy. But cash not receved in my bank a/ c. Please resolve this as soon as possible
Transaction id: [protected]
Refund id: [protected]
Refund bank: ZKPY Date: 23.1.2018
Refund amt: 650/-

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Address: Anand, Gujarat, 388510

Hello sir i am dharmesh patel and i have booked a ticket on 22th december 2017 from vadodara jn to belagavi via axis bank debit card and i have cancelled it on 18th january 2018.
My refund status in irctc is showing as refunded but not yet received. When tried to contact irctc they said the monet is credited to zaakpay and they havent credited it to my account.

Refund id: [protected]
Transaction id: [protected]

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