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Zebpay Complaints & Reviews

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Updated: Mar 23, 2026
Complaints 462
Resolved
78
Unresolved
384
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Zebpay reviews & complaints page 12

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J
jayant srivas
Mar 14, 2021
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Hello zebpay i have added 20000 inr to zebpay bank account through my icici bank using paytm bank, but its not credited please check the images and resolve this.. is it frauds with us need solution

please refund my amount now
Zebpay customer support has been notified about the posted complaint.
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    D
    deep bahirshet
    Mar 14, 2021
    Resolved
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    Resolved

    I had made a withdrawal but no message from bank also raised a ticket and also given screenshot. Please resolve my issue. Thank you.
    Ticket no. #332118
    Mar 28, 2021
    Complaint marked as Resolved 
    Zebpay customer support has been notified about the posted complaint.
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      S
      Shiladitya Bhadury
      Mar 13, 2021
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      I made a payment via UPI to Zebpay. My wallet has not been credited now for 7 days. Also, my complaint ticket no 326093 is yet to be resolved, lying open for an equal amount of time.
      Zebpay customer support has been notified about the posted complaint.
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        L
        Lakeesha
        Mar 12, 2021
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        Sir, I deposited 2500 rupees to zebpay account from my Kotak Mahindra bank through [protected]@icici UPI. The amount is debited from my Kotak account but till now not credited in my zebpay account. I asked them and they are giving reply as we didn't receive payment from your side.
        Details -. 24th February .
        Enclosed my payment details and zebpay reply letter below . Pls do the needful and credit my amount in my account.
        Zebpay customer support has been notified about the posted complaint.
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          S
          Shreeharish
          Mar 11, 2021
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          Deposited money in the account but money is not coming in wallet to invest.
          Zebpay customer support has been notified about the posted complaint.
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            A
            Anam Riaz Khan
            Mar 9, 2021
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            Hi
            I am trying to login on my zebpay account since 2 days but no otp is coming on my phone
            I cant use option call me since i am in UAE and incoming calls are not possible on my india number here.
            What should i do next???
            Zebpay customer support has been notified about the posted complaint.
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              S
              Saurabhydv
              Mar 8, 2021
              Resolved
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              Resolved

              I submitted a withdrawal request of rs 9, 975 on 18feb. Its been 20 days now, there's no response from zebpay. I received only one email from them to send related details and document and after that it is more than 8 days and no response from their half .I might have sent more than 5 - 6 complaint email. But they don't care about their customers. There's no response from their side. . I don't know if I'll get my money back or not .
              Order id
              Ticket no. W92409876
              Mar 8, 2021
              Complaint marked as Resolved 
              Zebpay customer support has been notified about the posted complaint.
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                V
                Vaj123
                from Powai, Maharashtra
                Mar 7, 2021
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                Dear Zebpay on 4th March I had deposited 5000rs in my Zebpay wallet but it’s not reflecting there but the same amount has been Dede from my bank account. Please solve my ticket numbered #323028. Please help me Zebpay .
                Zebpay customer support has been notified about the posted complaint.
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                  N
                  Neeraj Iyer
                  from Bengaluru, Karnataka
                  Mar 7, 2021
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                  I submitted a withdrawal request. Its been 10 days now, there's no response from zebpay. I might have sent more than 15 email chasers. But they don't care about their customers. There's not a single response from their side. I reached out through their ticket, youtube, Facebook, twitter but no response. I don't know if I'll get my money back or not.

                  Ticket number: 320886
                  Zebpay customer support has been notified about the posted complaint.
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                    V
                    Vaj123
                    from Powai, Maharashtra
                    Mar 6, 2021
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                    Dear Zebpay I have deposited ₹5000 in my Zebpay wallet on 3rd March but the amount is not yet reflecting in wallet. The money has already been deducted from my bank account. Please do the needful as soon as possible. Or else at least assure me that my money is safe. Please reply to my ticket #323028
                    Zebpay customer support has been notified about the posted complaint.
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                    also i have same problem any solution have you got from zebpay if yes mail me on ketan.[protected]@gmail.com
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                      P
                      Praaaaaa
                      from Thāne, Maharashtra
                      Mar 5, 2021
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                      My money not show IN zebpay account but I'm sending
                      Zebpay customer support has been notified about the posted complaint.
                      Mar 06, 2021
                      Updated by Praaaaaa                       Not received money in my zebpay account

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                        V
                        Vaj123
                        from Powai, Maharashtra
                        Mar 5, 2021
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                        Yesterday I did a transfer of ₹5000 from my bank account to my zebpay wallet using net banking but till now even after 24hrs it’s not reflecting in my account . Please ask Zebpay to solve the issue asap. I have also raised a ticket numbered #323028 . It’s a huge amount for me . Please Zebpay please don’t do this.
                        Zebpay customer support has been notified about the posted complaint.
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                          A
                          ansari Arshad
                          Mar 5, 2021
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                          I deposited 10000 ₹ into zebpay wallet by UPI, my payment is successful by bank. But that transferred amount didn't show in my zebpay wallet. Please resolve this issue as soon as possible. I'm waiting for your reply. I'm going to attach screenshot of my transaction. The date of my transaction is 28/02/2021.
                          I raise ticket but issue was not resolve till now.
                          Zebpay customer support has been notified about the posted complaint.
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                            S
                            Suraj223
                            from Kalamb, Maharashtra
                            Mar 3, 2021
                            Resolved
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                            Resolved

                            Address: Development office 202, Sarthik Square, S G Highway, Ahmedabad 380054, Gujarat, India
                            Website: www.zebpay.com

                            I deposited 12000 ₹ into zeb pay wallet by UPI, my payment is successful by bank. But that transferred amount didn't show in my zebpay wallet. Please resolve this issue as soon as possible. I'm waiting for your reply. I'm going to attach screenshot of my transaction. The date of my transaction is 27/02/2021.
                            I raise ticket in there support section but there no reply from them.
                            Mar 4, 2021
                            Complaint marked as Resolved 
                            Within 6 hr i got reply from zebpay after completing on consumercomplants.in Great service guys
                            Zebpay customer support has been notified about the posted complaint.
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                              K
                              Kunal Roshan Singh
                              from Delhi, Delhi
                              Mar 2, 2021
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                              I have deposited 10000/- in zebpay account but it's not reflecting in zebpay account till now.
                              Also raised multiple tickets to their support team but they are not responding.
                              Please help me.
                              Zebpay customer support has been notified about the posted complaint.
                              View replies
                              No, there is no response from your side. Can you please tell me when will you add or return in my bank account?
                              Reply
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                                V
                                Vuda Chandra Sekhar
                                from Bengaluru, Karnataka
                                Mar 1, 2021
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                                I had deposit 14000/- in zebpay account...it's not reflect zebpay account... amount deducted in personal account sbi...
                                Plzz help me
                                Zebpay customer support has been notified about the posted complaint.
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                                  S
                                  Sherry41182
                                  from Gaya, Bihar
                                  Mar 1, 2021
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                                  Hi I accidentally added funds of rs200000 in zebpay via unregistered account.please help me get back my funds asap.
                                  Zebpay customer support has been notified about the posted complaint.
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                                  There is no reply yet from zebpay neither they have refunded the amount
                                  Reply
                                  Hi team please help on an urgent basis as I really need those funds.i have raised multiple tickets on zebpay whose numbers are as following#317678 and # 317977.there is no response yet from zebpay.please help me out.
                                  Reply
                                  Hi team, regards.
                                  Please can you update me what's the status of my complaint. I haven't received any feedback from zebpay nor from your side.
                                  Please do the needful.
                                  Reply
                                  Hello team, there has been no reply from either you or zebpay customer support staff till date .please let me know how I will get my money back.i am in urgent need of my money .
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                                    S
                                    Shlok Lathiwala
                                    from Pālanpur, Gujarat
                                    Feb 28, 2021
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                                    I had withdrawn money on 25/02/2021..
                                    Which is still showing pending…and not received in my bank a/c ..so what to do now??
                                    Zebpay customer support has been notified about the posted complaint.
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                                      D
                                      d43021
                                      from Guwahati, Assam
                                      Feb 28, 2021
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                                      Address: Bettiah

                                      Seller name: Zebpay India
                                      Bank Name: STATE BANK OF INDIA
                                      Account Holder Name: DINESH KUMAR
                                      Account Number: [protected]
                                      IFSC CODE: SBIN0012554
                                      amount: 33, 990 INR
                                      rate:
                                      fees: 10 INR
                                      total: 34000 INR
                                      order no: #56598107
                                      Zebpay customer support has been notified about the posted complaint.
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                                        V
                                        vranaVK
                                        from Deoli, Delhi
                                        Feb 28, 2021
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                                        Address: India
                                        Website: Zebpay

                                        I deposited an order of Rs 20000 through Phonepe (HDFC Bank Account) IMPS transfer on 27th of February, collect ID (ICI7d9067c[protected]c9aea69c8fc1ce3) and transaction ID(T2102272308168232892788) .Since the money has neither been added to the Zebpay wallet nor it has been transferred back to my bank account. I have raised ticket (316181) for the same Please assist on an urgent basis.
                                        Zebpay customer support has been notified about the posted complaint.
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