Zebpay Complaints & Reviews

I had made a withdrawal but no message from bank also raised a ticket and also given screenshot. Please resolve my issue. Thank you.
Ticket no. #332118

Mar 28, 2021

Complaint marked as Resolved

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I made a payment via UPI to Zebpay. My wallet has not been credited now for 7 days. Also, my complaint ticket no 326093 is yet to be resolved, lying open for an equal amount of time.

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Sir, I deposited 2500 rupees to zebpay account from my Kotak Mahindra bank through [protected]@icici UPI. The amount is debited from my Kotak account but till now not credited in my zebpay account. I asked them and they are giving reply as we didn't receive payment from your side.
Details -. 24th February .
Enclosed my payment details and zebpay reply letter below . Pls do the needful and credit my amount in my account.

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Deposited money in the account but money is not coming in wallet to invest.

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Hi
I am trying to login on my zebpay account since 2 days but no otp is coming on my phone
I cant use option call me since i am in UAE and incoming calls are not possible on my india number here.
What should i do next???

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I submitted a withdrawal request of rs 9, 975 on 18feb. Its been 20 days now, there's no response from zebpay. I received only one email from them to send related details and document and after that it is more than 8 days and no response from their half .I might have sent more than 5 - 6 complaint email. But they don't care about their customers. There's no response from their side. . I don't know if I'll get my money back or not .
Order id
Ticket no. W92409876

Mar 8, 2021

Complaint marked as Resolved

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Dear Zebpay on 4th March I had deposited 5000rs in my Zebpay wallet but it’s not reflecting there but the same amount has been Dede from my bank account. Please solve my ticket numbered #323028. Please help me Zebpay .

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I submitted a withdrawal request. Its been 10 days now, there's no response from zebpay. I might have sent more than 15 email chasers. But they don't care about their customers. There's not a single response from their side. I reached out through their ticket, youtube, Facebook, twitter but no response. I don't know if I'll get my money back or not.

Ticket number: 320886

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Dear Zebpay I have deposited ₹5000 in my Zebpay wallet on 3rd March but the amount is not yet reflecting in wallet. The money has already been deducted from my bank account. Please do the needful as soon as possible. Or else at least assure me that my money is safe. Please reply to my ticket #323028

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ketan2212

Mar 16, 2021

also i have same problem any solution have you got from zebpay if yes mail me on ketan.[protected]@gmail.com

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My money not show IN zebpay account but I'm sending

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Mar 06, 2021

Updated by Praaaaaa Not received money in my zebpay account

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Yesterday I did a transfer of ₹5000 from my bank account to my zebpay wallet using net banking but till now even after 24hrs it’s not reflecting in my account . Please ask Zebpay to solve the issue asap. I have also raised a ticket numbered #323028 . It’s a huge amount for me . Please Zebpay please don’t do this.

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I deposited 10000 ₹ into zebpay wallet by UPI, my payment is successful by bank. But that transferred amount didn't show in my zebpay wallet. Please resolve this issue as soon as possible. I'm waiting for your reply. I'm going to attach screenshot of my transaction. The date of my transaction is 28/02/2021.
I raise ticket but issue was not resolve till now.

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Address: Development office 202, Sarthik Square, S G Highway, Ahmedabad 380054, Gujarat, India

Website: www.zebpay.com

I deposited 12000 ₹ into zeb pay wallet by UPI, my payment is successful by bank. But that transferred amount didn't show in my zebpay wallet. Please resolve this issue as soon as possible. I'm waiting for your reply. I'm going to attach screenshot of my transaction. The date of my transaction is 27/02/2021.
I raise ticket in there support section but there no reply from them.

Mar 4, 2021

Complaint marked as Resolved

Within 6 hr i got reply from zebpay after completing on consumercomplants.in Great service guys

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I have deposited 10000/- in zebpay account but it's not reflecting in zebpay account till now.
Also raised multiple tickets to their support team but they are not responding.
Please help me.

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Kunal Roshan Singh

from Delhi, Delhi

Mar 3, 2021

No, there is no response from your side. Can you please tell me when will you add or return in my bank account?

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I had deposit 14000/- in zebpay account...it's not reflect zebpay account... amount deducted in personal account sbi...
Plzz help me

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Hi I accidentally added funds of rs200000 in zebpay via unregistered account.please help me get back my funds asap.

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Sherry41182

from Gaya, Bihar

Mar 3, 2021

There is no reply yet from zebpay neither they have refunded the amount

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S

Sherry41182

from Gaya, Bihar

Mar 3, 2021

Hi team please help on an urgent basis as I really need those funds.i have raised multiple tickets on zebpay whose numbers are as following#317678 and # 317977.there is no response yet from zebpay.please help me out.

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Sherry41182

from Gaya, Bihar

Mar 6, 2021

Hi team, regards.
Please can you update me what's the status of my complaint. I haven't received any feedback from zebpay nor from your side.
Please do the needful.

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S

Sherry41182

from Gaya, Bihar

Mar 8, 2021

Hello team, there has been no reply from either you or zebpay customer support staff till date .please let me know how I will get my money back.i am in urgent need of my money .

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I had withdrawn money on 25/02/2021..
Which is still showing pending…and not received in my bank a/c ..so what to do now??

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Address: Bettiah

Seller name: Zebpay India
Bank Name: STATE BANK OF INDIA
Account Holder Name: DINESH KUMAR
Account Number: [protected]
IFSC CODE: SBIN0012554
amount: 33, 990 INR
rate:
fees: 10 INR
total: 34000 INR
order no: #56598107

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Address: India

Website: Zebpay

I deposited an order of Rs 20000 through Phonepe (HDFC Bank Account) IMPS transfer on 27th of February, collect ID (ICI7d9067c[protected]c9aea69c8fc1ce3) and transaction ID(T2102272308168232892788) .Since the money has neither been added to the Zebpay wallet nor it has been transferred back to my bank account. I have raised ticket (316181) for the same Please assist on an urgent basis.

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Dear Sir/Madam,
On 24/02/2021, I transferred Rs. 4080/-from my SBI account([protected]) to my Zebpay wallet through your partner, [protected]@ICICI, but the same has not yet been credited to my Zebpay wallet. After raising two tickets & sending 2/3 mails, nobody hears nothing. It is very URGENT sir, I want to purchase TRX against such amount. Please help me sir as a result of which the said amount will be credited to my Zebpay wallet or RE TRANSFER such amount to my SBI Bank account from where it had been sent.
Please do the needful at the earliest.
WANT AN EARLY & POSITIVE RESPONSE FROM YOUR SIDE.
Warm Regards...
Umesh Chandra Satpathy
Email: sagar.[protected]@gmail.com
Mob-[protected]

Zebpay Complaints & Reviews

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Zebpay reviews & complaints page 12

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