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Zebpay Complaints & Reviews

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Last updated Apr 28, 2024
Complaints 456
Resolved
78
Unresolved
378
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Zebpay reviews & complaints page 12

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S
Saurabhydv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawn amount is not credited in bank

I submitted a withdrawal request of rs 9, 975 on 18feb. Its been 20 days now, there's no response from zebpay. I received only one email from them to send related details and document and after that it is more than 8 days and no response from their half .I might have sent more than 5 - 6 complaint email. But they don't care about their customers. There's no response from their side. . I don't know if I'll get my money back or not .
Order...
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V
Vaj123
from Powai, Maharashtra
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My money not reflecting in Zebpay wallet

Dear Zebpay on 4th March I had deposited 5000rs in my Zebpay wallet but it’s not reflecting there but the same amount has been Dede from my bank account. Please solve my ticket numbered #323028. Please help me Zebpay ....
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N
Neeraj Iyer
from Bengaluru, Karnataka
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Amount withdrawal not received

I submitted a withdrawal request. Its been 10 days now, there's no response from zebpay. I might have sent more than 15 email chasers. But they don't care about their customers. There's not a single response from their side. I reached out through their ticket, youtube, Facebook, twitter but no response. I don't know if I'll get my money back or not.

Ticket number: 320886...
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V
Vaj123
from Powai, Maharashtra
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Money not reflecting in Zebpay wallet

Dear Zebpay I have deposited ₹5000 in my Zebpay wallet on 3rd March but the amount is not yet reflecting in wallet. The money has already been deducted from my bank account. Please do the needful as soon as possible. Or else at least assure me that my money is safe. Please reply to my ticket #323028...
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P
Praaaaaa
from Thāne, Maharashtra
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Money is not received My zebpay account

My money not show IN zebpay account but I'm sending...
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V
Vaj123
from Powai, Maharashtra
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Amount of 5000 not reflecting in Zebpay wallet

Yesterday I did a transfer of ₹5000 from my bank account to my zebpay wallet using net banking but till now even after 24hrs it’s not reflecting in my account . Please ask Zebpay to solve the issue asap. I have also raised a ticket numbered #323028 . It’s a huge amount for me . Please Zebpay please don’t do this....
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A
ansari Arshad
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Deposit not come in wallet

I deposited 10000 ₹ into zebpay wallet by UPI, my payment is successful by bank. But that transferred amount didn't show in my zebpay wallet. Please resolve this issue as soon as possible. I'm waiting for your reply. I'm going to attach screenshot of my transaction. The date of my transaction is 28/02/2021.
I raise ticket but issue was not resolve till now....
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S
Suraj223
from Kalamb, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money didn't created in my zebpay wallet

Address:Development office 202, Sarthik Square, S G Highway, Ahmedabad 380054, Gujarat, India
Website:www.zebpay.com

I deposited 12000 ₹ into zeb pay wallet by UPI, my payment is successful by bank. But that transferred amount didn't show in my zebpay wallet. Please resolve this issue as soon as possible. I'm waiting for your reply. I'm going to attach screenshot of my transaction. The date of my transaction is 27/02/2021.
I raise ticket in there support section but there no reply from them....
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K
Kunal Roshan Singh
from Delhi, Delhi
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Deposited amount is not reflecting in zebpay account

I have deposited 10000/- in zebpay account but it's not reflecting in zebpay account till now.
Also raised multiple tickets to their support team but they are not responding.
Please help me....
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V
Vuda Chandra Sekhar
from Bengaluru, Karnataka
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Deposit failure

I had deposit 14000/- in zebpay account...it's not reflect zebpay account... amount deducted in personal account sbi...
Plzz help me...
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S
Sherry41182
from Gaya, Bihar
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Funds added via unregistered account

Hi I accidentally added funds of rs200000 in zebpay via unregistered account.please help me get back my funds asap....
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S
Shlok Lathiwala
from Pālanpur, Gujarat
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Withdrawal pending..

I had withdrawn money on 25/02/2021..
Which is still showing pending…and not received in my bank a/c ..so what to do now??...
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Address:Bettiah

Seller name: Zebpay India
Bank Name: STATE BANK OF INDIA
Account Holder Name: DINESH KUMAR
Account Number: [protected]
IFSC CODE: SBIN0012554
amount: 33, 990 INR
rate:
fees: 10 INR
total: 34000 INR
order no: #56598107...
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V
vranaVK
from Deoli, Delhi
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Money deducted but not reflecting in wallet

Address:India
Website:Zebpay

I deposited an order of Rs 20000 through Phonepe (HDFC Bank Account) IMPS transfer on 27th of February, collect ID (ICI7d9067c[protected]c9aea69c8fc1ce3) and transaction ID(T2102272308168232892788) .Since the money has neither been added to the Zebpay wallet nor it has been transferred back to my bank account. I have raised ticket (316181) for the same Please assist on an urgent basis....
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S
sgr99
from Hāora, West Bengal
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Transferred amount not showing in Zebpay wallet.

Dear Sir/Madam,
On 24/02/2021, I transferred Rs. 4080/-from my SBI account([protected]) to my Zebpay wallet through your partner, [protected]@ICICI, but the same has not yet been credited to my Zebpay wallet. After raising two tickets & sending 2/3 mails, nobody hears nothing. It is very URGENT sir, I want to purchase TRX against such amount. Please help me sir as a result of which the said amount will be credited to my Zebpay wallet...
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A
Aashiaa311
from Gaya, Bihar
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Withdrawal issue delay

Dear Team,

I have withdrawn my amount and I am following up with the team but still I haven't received my money back. At the time of registration and deposit the money it will process smoothly but at the time of withdrawal now company do the harrasment. I want my money back on priority....
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P
Prashantparekh88
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Withdrawal amount didn't receive

Dear Team,

I have withdrawn my amount and I am following up with the team but still I haven't received my money back. At the time of registration and deposit the money it will process smoothly but at the time of withdrawal now company do the harrasment. I want my money back on priority....
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I deposited Rs 25000 to Zebpay from my registered bank account on 20/02/2021, which was supposed to be credited immediately - but even after five days, it still hasn’t been credited.

I wrote numerous mails to them and raised many complaint tickets through their app, but none was replied back.

Please help me....
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I deposited Rs 25000 to my Zebpay account (from my registered SBI bank account) on 20th February. It is, still, not credited to my Zebpay balance.

I had raised several tickets through my Zebpay app and wrote several mails as well, but couldn’t get any solution.

Please help me....
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I have given withdrawal from zebpay .and not credited my bank account .it is fraud because did not give reply Gmail or reason of pending withdrawal.i have given following withdrawal details images....
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