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Updated: Mar 23, 2026
Complaints 462
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384
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Zebpay reviews & complaints page 13

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S
sgr99
from Hāora, West Bengal
Feb 26, 2021
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Dear Sir/Madam,
On 24/02/2021, I transferred Rs. 4080/-from my SBI account([protected]) to my Zebpay wallet through your partner, [protected]@ICICI, but the same has not yet been credited to my Zebpay wallet. After raising two tickets & sending 2/3 mails, nobody hears nothing. It is very URGENT sir, I want to purchase TRX against such amount. Please help me sir as a result of which the said amount will be credited to my Zebpay wallet or RE TRANSFER such amount to my SBI Bank account from where it had been sent.
Please do the needful at the earliest.
WANT AN EARLY & POSITIVE RESPONSE FROM YOUR SIDE.
Warm Regards...
Umesh Chandra Satpathy
Email: sagar.[protected]@gmail.com
Mob-[protected]
Zebpay customer support has been notified about the posted complaint.
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    A
    Aashiaa311
    from Gaya, Bihar
    Feb 26, 2021
    Mar 3, 2025
    This thread was updated on Mar 3, 2025
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    Dear Team,

    I have withdrawn my amount and I am following up with the team but still I haven't received my money back. At the time of registration and deposit the money it will process smoothly but at the time of withdrawal now company do the harrasment. I want my money back on priority.
    Zebpay customer support has been notified about the posted complaint.
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      Prashantparekh88
      Feb 25, 2021
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      Dear Team,

      I have withdrawn my amount and I am following up with the team but still I haven't received my money back. At the time of registration and deposit the money it will process smoothly but at the time of withdrawal now company do the harrasment. I want my money back on priority.
      Zebpay customer support has been notified about the posted complaint.
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        D
        drbishan
        Feb 24, 2021
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        I deposited Rs 25000 to Zebpay from my registered bank account on 20/02/2021, which was supposed to be credited immediately - but even after five days, it still hasn’t been credited.

        I wrote numerous mails to them and raised many complaint tickets through their app, but none was replied back.

        Please help me.
        Zebpay customer support has been notified about the posted complaint.
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          D
          drbishan
          Feb 24, 2021
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          I deposited Rs 25000 to my Zebpay account (from my registered SBI bank account) on 20th February. It is, still, not credited to my Zebpay balance.

          I had raised several tickets through my Zebpay app and wrote several mails as well, but couldn’t get any solution.

          Please help me.
          Zebpay customer support has been notified about the posted complaint.
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            J
            Jakiya Afroz
            Feb 23, 2021
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            I have given withdrawal from zebpay .and not credited my bank account .it is fraud because did not give reply Gmail or reason of pending withdrawal.i have given following withdrawal details images.
            Zebpay customer support has been notified about the posted complaint.
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              R
              Rajat Anand Grover
              Feb 23, 2021
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              Money is still not added in my zebpay wallet . I have to trade so please resolve this issue immediately . Money is deducted from my bank account .
              Zebpay customer support has been notified about the posted complaint.
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                A
                avi jain jaipur
                Feb 22, 2021
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                Dear Sir,
                I am a new investor in your zebpay app. I transferred Rs.50, 000 into your zebpay. I had transferred some amaount before also. But this time, the aforesaid amount of Rs.50, 000 has not been credited in my account . This amount has been deducted from my bank account. After filing complain with the bank, the bank officials have confirmed that this amount has been transferred to your account. But why are you not adding this amount to my account. Please take some immediate action.
                The order reference number is[protected]
                Date and time of transfer - 19 feb, 2021 11;50 p.m.
                beneficiary name - awlencan innovations india limited

                please take some action. Either add this amount to my trading account or re transfer that to my bank account.
                Zebpay customer support has been notified about the posted complaint.
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                  S
                  Subbarayudu Ratala
                  Feb 22, 2021
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                  Hi I had transfered 10k inr amount from my account to zebpay in two transactions, but it is not showing in zebpay though it got credited from my account .

                  Please help in resolving the issue
                  Zebpay customer support has been notified about the posted complaint.
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                    D
                    Ds joshi
                    Feb 22, 2021
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                    Amount did not received to my bank account yet Open
                    Zebpay customer support has been notified about the posted complaint.
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                      L
                      LUCKY New
                      Feb 22, 2021
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                      I've already submitted my complaint 3 days back but I've not received any answers
                      Kindly respond .
                      My email I'd being

                      [protected]@yahoo.com
                      Zebpay customer support has been notified about the posted complaint.
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                        D
                        Ds joshi
                        Feb 22, 2021
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                        Withdraw money is not come in my bank account
                        Zebpay customer support has been notified about the posted complaint.
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                          A
                          Atul808
                          Feb 22, 2021
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                          Dear Team, I deposited 50000 with Instent Deposite using IMPS on 20 Feb 2021. amount has been deducted from my bank account but Its not credited in my zebpay account. please resolve asap. I am attaching transaction screenshot for your reference.

                          Thanks & Regards,

                          Atul Kumar Saxena
                          📳🇮🇳[protected]
                          ✉️[protected]@gmail.com
                          Zebpay customer support has been notified about the posted complaint.
                          Feb 22, 2021
                          Updated by Atul808                           Please resolve as soon as possible .
                          Feb 23, 2021
                          Updated by Atul808                           still its not resolved yet.
                          Feb 24, 2021
                          Updated by Atul808                           I Raise Ticket but company is not looking on that. still issue is not resolved.
                          Mar 02, 2021
                          Updated by Atul808                           still its not resolved yet.
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                            M
                            Mr.Aalam
                            Feb 21, 2021
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                            Address: Chirkutiya Bazaar

                            My zebpay deposit money in 12 thousands rupees and not in my account
                            Zebpay customer support has been notified about the posted complaint.
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                              S
                              sorabh mahajan
                              Feb 20, 2021
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                              I was transfer Rupees 3000 to zebpay wallet on 15 feb 2021 from phone pe . money deducted from my bank but not show n zebpay wallet . please update my money in zebpay account as soon as possible.
                              i attached screenshot of successful transaction.
                              Zebpay customer support has been notified about the posted complaint.
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                              Hello Team,

                              Could you please update on the request.
                              Reply
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                                L
                                LUCKY New
                                Feb 19, 2021
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                                Sir/madam
                                I've been actively trading on zebpay before it got discontinued in 2018
                                After reactivation I've been trying to again start trading but due to reasons UNKNOWN I am not able to get the verification pin, also it seems that my account has been blocked.
                                I am trying from last several days to resolve this issue.
                                Kindly give me clear reason.
                                Zebpay customer support has been notified about the posted complaint.
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                                Not received any answers??
                                Kindly reply
                                Reply
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                                  S
                                  sumit413
                                  Feb 19, 2021
                                  Resolved
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                                  Resolved

                                  Hello Team,

                                  I deposited an order of Rs 50000 through ICICI IMPS transfer on 8th of February, deposit number being #D10422439. After 4 days, I cancelled the order in application as I needed money for other payments. Since then, money has neither been added to the Zebpay wallet nor it has bee transferred back to my bank account. I have raised multiple tickets #285475, #283935 but there is no response. Please assist on an urgent basis.
                                  Feb 19, 2021
                                  Complaint marked as Resolved 
                                  Zebpay credited the balance to the wallet. Thanks for the help team, really appreciated!
                                  Zebpay customer support has been notified about the posted complaint.
                                  Feb 19, 2021
                                  Updated by sumit413                                   Hello Team,

                                  Could you please update on the request.
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                                    S
                                    shubhya712
                                    from Hāora, West Bengal
                                    Feb 17, 2021
                                    Resolved
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                                    Resolved

                                    Dear sir/mam,
                                    I humbly request you that I sent ₹20000(twenty thousand rupees) from my hdfc bank account to NEFT in your central bank of India account number [protected](IFSC Code-CBIN0281661) date 8 february 2021 under your order number-D10421456. The payment reference number of which is -N[protected].
                                    Please do the work of sending ₹20000 to my wallet or bank account soon.
                                    Please resolve the above problem and send me 20000 rupees in my wallet or bank account soon as possible.

                                    Bank receipts is attached for your reference.

                                    Thanks with regards.
                                    Yours sincerely
                                    Shubham Yadav
                                    Zebpay account[protected]
                                    Contact number.[protected]
                                    Feb 18, 2021
                                    Complaint marked as Resolved 
                                    Yet any steps have not been taken by company. I humbly request you that I sent ₹20000(twenty thousand rupees) from my hdfc bank account to NEFT in your central bank of India account number 3710975060(IFSC Code-CBIN0281661) date 8 february 2021 under your order number-D10421456. The payment reference number of which is -N039211400400547. Please do the work of sending ₹20000 to my wallet or bank account soon. Please resolve the above problem and send me 20000 rupees in my wallet or bank account soon as possible. Bank receipts is attached for your reference. Thanks with regards. Yours sincerely Shubham Yadav Zebpay account- 918953335633 Contact number.918953335633
                                    Zebpay customer support has been notified about the posted complaint.
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                                      M
                                      Maynak01
                                      from Ghumarwin, Himachal Pradesh
                                      Feb 17, 2021
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                                      Hi sir
                                      I am deposited ₹50, 000 from my hdfc bank on 15-Feb-21 to zebpay account icici insta deposit account I have mail to your mail and rise a ticket no.288174
                                      But still its not credited in my zebpay wallet.
                                      Please help.

                                      Thanks
                                      Zebpay customer support has been notified about the posted complaint.
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                                        R
                                        Raj Entertainment Channel
                                        from Gurgaon, Haryana
                                        Feb 16, 2021
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                                        Address: RZ-161 B-Block Janki Puri, Gali No-7, Budh Bazar Road, Uttam Nagar New Delhi 110059

                                        Amount:- 1, 000 Rs

                                        Date & Time:[protected], 07:36PM

                                        UPI Reference No:[protected]

                                        Depositing Through my Paytm Payments Bank Account No:[protected]

                                        I was depositing one thousand rupees through my bank account in zebpay, the transaction was successful, the money has not been updated yet.
                                        Zebpay customer support has been notified about the posted complaint.
                                        Feb 16, 2021
                                        Updated by Raj Entertainment Channel                                         Amount:- 1, 000 Rs

                                        Date & Time:[protected], 07:36PM

                                        UPI Reference No:[protected]

                                        Depositing Through my Paytm Payments Bank Account No:[protected]

                                        I was depositing one thousand rupees through my bank account in zebpay, the transaction was successful, the money has not been updated yet.

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