Zerodha Complaints & Reviews

Dear zerodha team i am opening the new demate account on date 15/10/2018. Still now i have not updated about acount status and my sales manager tenu shree is not attend call or not response for mails. Kindly clarify how to i know about acount status. I raised ticket no. Is [protected].

You are unable to doing further process than you can do the refund money.

Regards
Rakesh rathod
+ 91 [protected]...

While i paid 500 and there was no such options during payment to untick commodity market (Which costs 200/500), they seem to have perfect software and network services that they pitch me about their refund policy. Why don't you guys agree that it might have been a technical glitch and i am the victim. I have asked what's rightfully mine and you're no big if you take it from your clients and strip it with your brittle policy that stands your...

I m a account holder of zerodha. My user id is yl3513.
I have 2 accounts in zerodha.
I suggest more than 20 people to open account in zerodha because o[censored] r giving a good service.
But now a days ur service is very very very bad for activation of just one commodity segment, i followup last 15 days but no one can complete my requirement, everyday i called customer care they told me today ur segment getting active but still...

I have sent an account modification form to change my registered email id. They recvd the the form on 4th october 2018 but till date they have not changed it. Its been 5 days now. When i call customer service team they r very rude nd disconnecting my call. I have also sent an email to [protected]@zerodha.com but that department is also sleeping. Due to al this issue i m not able to trade because new password is sent to registered email id....

It's been more than 3 months now which i have raised support ticket regarding the issue which i faced on zerodha website by which i have underwent loss by more than inr 60, 000, zerodha people are not at all bothered about customers facing issue because of their website proble (Once it was gateway error and next it was blank chart) its purely their problem by which i have went up on loss of 60k by which i have asked for the refund and they...

I am just open my account in zerodha on 26/09/2018 which i pay rs.300 as account opening fees online but i now i want refund i do not want their service so they are refunding my money. And told by there customer executive that we will not refund any money. My trading id and password not yet generated not my kyc verification is done. I do not want to open my account in zerodha and now i want to claim my refund.

I am want refund...

Sir, i am trying to contact with customer care as well as broker but there is no response from both company as well as broker. I just want to know that wheather my account is active for option or not but till today i am in tension how to confirm. Some time i felt ashamed to be a part of zerodha and on the other hand i feel good. But today i am in tension when even the broker is not receiving the call.kindly tell me what should i do. How i...

I have to get some information regarding me as i have start trading now.
But there is no response from the other side even they are not receiving my call.
Both customer care and mr. Ankit is not responding. As i have to work in option and i have to get information that whether my account in option is active. So that i can continue trading. So please take a look....

I have requested account two weeks back but stil haven't received account details. On call center ivr keeps asking for 8 digit code which they have not provided yet. So i don't have any way to reach them. This is worst service i have seen. They have charged account opening fees and gave timeline of 48 hours to provide account details. But now there is no way to reach them....

I placed a sell order for 25000 and it got executed as 800+ orders and the app and the site crashed forcing me not to exit my position till square off and was charged call and trade charges or 20 + 18% gst for each of the 800+ orders. Resulting in loss of rs 18000 for me.

If zerodha cannot handle so many orders in trade book why should be the customer be held responsible?...

I have applied online for zerodha id with the name of bhagyashri deoghare on 24 th august, 2018. But till date we have not received client id and password. We have already sent poa at your registered address banglore. We are very much dissatisfied with your service. We would not recommend to anyone about your company. Hoping for the positive response from your side as soon as possible....

My current balance is 430. How is my balance automatically deducted?
I pay rs 500 to my zerodha trading account. And purchased 4 shares of uco bank @ 19.70 per share from *cnc*. I sold out 1 share, and remain 3 shares where goes i had no idea for these shares. After that i inform to mr. Rajesh at [protected] and my remain balance is rs. 489. And today when i check my fund balance then i saw it's just rs.430/-.
On 07/09/18 i...

My id is is-6892 i am using zerodha kite platform for trading from past 2-3 months and was quite happy with there services until i came across a horrible experience where my profitable trade of almost rs.3500/- was resulted in a huge loss or rs.15265/- due to there technical issue and no support from call center and nothing worked and i have nothing left to do but to keep looking at my losses getting increased upto rs.15000/-.
br...

I have already sent poa document & delieverd to zerodha and (I have confirmed from courier services). Its been 7days the poa is delivered to ur office but still not updated i cant see my demate holdings.. I already sent my tracking details to [protected]@zerodha.. Till now my equity delivery sell trading is not working. My rs 3000 is already blocked in it. Resolve it as soon as possible...

Sir
I have submitted poa. I want to check it's status. Please tell me it's status
Because of it i am not able to view my portfolio. Although i have purchased some shares but they said you will not be able to view your portfolio unless you submitted poa. This is second time i am sending poa. Ist time it was rejected due to some technical reasons.. Please solve the issue so that i can trade
Thanks...

Ticket no. #[protected]//

Hi nithin and zerodha team,

This is to inform you that my ledger is wrongly updated for 24th august. It is showing two entries for exposure margin debit entry. I had 4 lac in my demat account as on 23rd august and today there is an additional debit entry of 172813 rs as stated earlier. Because of all this my funds withdrawal request of 12000 rs got rejected saying insufficient funds....

I have raised withdrawal request for amount of rs. 25000/- yet i have not received amount in my bank account,
I have raised two tickets to zeerodha support i. E [protected] – i & [protected] – i yet i have not received this amount and zeerodha support team closed this ticket without fulfil my issue or not inform me regarding same,
They kept my money in their account

Regards
Sagar
[protected]...

I have applied online for zerodha id with the name of shama gumber on 11th august, 2018. But till date we have not received client id. We have already sent poa at your registered address banglore. We are very much dissatisfied with your service. We would not recommend to anyone about your company. Hoping for the positive response from your side as soon as possible....

The company maintains customer portfolio of shares and transactions detailing speculation, short or long term etc. There is a discrepancy in my tax p&l report in long term transactions which i reported to the company on 24 july 2018. Two shares gokul and gokulagro sold from long term basis are not duly reported in the above mentioned report. This is important as i prepare my tax returns for fy2017-18. But after calling several times, and...

Today one of support team guy called regarding complaint which i raised regarding technical issue which i faced on 13th July by which i went up loss by more than 30k, His name was Srini from support team, He stated that error 504 will be from my system not from there server, which i tried explaining about what is the error actually states

1. He told that it was my internet issue by which i got gateway timed out problem, But...