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ZestMoney Complaints & Reviews

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Last updated Apr 20, 2024
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ZestMoney reviews & complaints page 19

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P
Prasenjit1992
from Agartala, Tripura
Oct 6, 2022
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Overdue charges showing and effected in cibil score

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru,

Dear Team

Having a Zestmoney account since last 4years it's going well. But this month you are deducted 750 rupees (250rupees in 3 each )
beacause of Overdue charges.

But auto debit payment is issued and still now not a single payment overdue still now..

So on what basis you are applied 750 rupees on my account??? Need my money back. And it's also effected my cibil score as well. Please...
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F
Faruk_001
Oct 6, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
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Loan closure, emi refund and auto deduction

Hi,
On June I used zest money for a train booking by makemytrip the loan amount is 4016 rs for 3 months emi . I paid the 1st emi 1st July amount of 1397 and 2nd emi same emi on 1st August the same amount . My train got cancelled and i requested for the loan closure on 26 July . Through mail and call also but they not close it till 23 September and on September 5th zest money auto pay hit my bank account twice and it got bounced for...
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V
Vinoth0890
from COIMBATORE, Tamil Nadu
Oct 6, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan linked to other account

When I was trying to sign in using my pan number it is showing that my pan is linked to another account so please delete that account and help me to sign in
my pan number AWBPV8351L
mail id [protected]@gmail.com...
+1 photos
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A
Akhil VR
from Bengaluru, Karnataka
Oct 6, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
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Flipkart gift card

I purchased Flipkart gift card but not received any gift card code her show Your vouchers are ready We will email the voucher codes and pin shortly....
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A
A HEMACHANDRA BABU
Oct 5, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my cancelled loan

Address:Bangalore

I have ordered VU tv on Amazon for Rs.19990 on Amazon through zestmoney on 10th September... amount have been debited from zestmoney account but order has cancelled on Amazon...Till then I have called both Zestmoney and Amazon customer care...the Amazon customer care said we have not received the amount from them...so please contact zestmoney... when I contacted the zestmoney support team... they said share the cancellation mail...I have...
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S
Selvan2912
from Mumbai, Maharashtra
Oct 5, 2022
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Buy gift card option not reflecting in my account.

Hello,
Buy gift card and amazon/flipkart create voucher option noy reflecting in my account. I have mailed regarding this to zestmoney, but no response.

phone no: [protected]
mail id: [protected]@gmail.com...
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I
Irshad ahamed s
Oct 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru,

I had bill due on 5th octoberfor 5024.i paid through gpay and money was debited from my bank account. got confirmation from gpay as well.but in zest it didn't reflect.chatted with an unprofessional and rude agent parth karan. Asked me to pay again or it will affect my credit score. I asked for a manager and he just left the chat. Left me hanging after loss of money and insulted me on chat. And now from tomorrow they will start harassing me...
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Winston Khithie
from Aizawl, Mizoram
Oct 4, 2022
Oct 12, 2022
This thread was updated on Oct 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid loan need to be cancelled

I tried to ordered some products on myntra on the 2nd of Oct ' 22. However, the order has not been processed due to a payment gateway failure, but Zest has processed the loan incorrectly. Please team Zest, i request you to kindly remove/cancel the invalid loan.
Loan ID : 75762248A479
Phone : [protected]...
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T
Thetravids
Oct 4, 2022
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Credit score is not showing

My credit score is not showing from past 5 months it keep saying that ‘you can reapply after 90 days’ please resolve this issue ASAP....
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T
Tejas sachan
Oct 4, 2022
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Pan No Register With Another Account

Pls remove my pan no. with other account and pan JITPS7760D...
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H
hakeemraza97
Oct 3, 2022
Oct 15, 2022
This thread was updated on Oct 15, 2022
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Commercial Cashback Not Given

I had done transaction on MI Store and paid my order by using zest money for which I had to get 5000Rs cashback after 3 successful emi payment and after payment of emi i didn't get any cashback for that transaction i had contact customer service but no proper resolution from their end, only giving false hope and telling to have patience from 2 months.
Registered mobile number : [protected]
Registered email id : [protected]@gmail.combr...
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Address:Prestige lake ridge , Tower 11, flat no 11004, Subramanyapura road
Website:Zestmoney app

I bought croma voucher in zestmoney . I approved the loan amount and proceed to generate the voucher. It showed that the voucher and pin will be sent to my mail .But i didnt recieved it yet...
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R
rajni0405
from Beawar, Rajasthan
Oct 2, 2022
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Loan Disbursed but not credited into the account

Loan taken from zest money on 01/10/2022 of amt RS 31000/- having loan noLXN-J[protected] financed through Aditya birla capital but it is not credited into my account yet.

Kindly check as it showing active in zest money app and also I had recieved welcome letter from Aditya birla capital.

So, Request you to please disburse or cancel the same on immediate basis.

Regards
Rajni Bhambanibr...
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S
sreekruth
Oct 2, 2022
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Amazon pay voucher not received

I tried to purchase amazon voucher but i did not recieve amazon pay voucher attached image contain details kindly resolve the problem...
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M
Manikandan145799
Oct 1, 2022
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My cashback not received

I paid my emi rupees 8070 .I am not recieved my cashback 691.18 still in account.Please review my account.and response me as soon as possible...
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V
veeraArun
from Nagercoil, Tamil Nadu
Oct 1, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan amount not disbursed

Address:[email protected]

I am apply 80000 personal loan but loan approval not received loan my bank account...
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A
ajaygondukupe
from Powai, Maharashtra
Sep 30, 2022
Oct 6, 2022
This thread was updated on Oct 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flipkart Voucher Not generating

Address:Kolhapur

I Just created a Flipcart Voucher by using my zestmoney app and it apporved
the voucher but when i try to genrate it it says the voucher genration failed and now i want to cancel it but i am unable to do that what should i do now plz help me
this is my mobile no [protected]
and my mail id [protected]@gmail.com...
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G
GaneshKumarKoneru
from Hyderabad, Telangana
Sep 30, 2022
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I haven't received interest cashback yet

Loan ID: 444A1214432B, Loan Amount: 5097/-, Loan Financed By: ADITYA BIRLA FINANCE LIMITED
Didn't received interest cashback of total rupees of 196/- which is Interest cashback
Loan ID: 17D14879C767, Loan Amount: 13000/-, Loan Financed By: HINDUJA LEYLAND FINANCE LIMITED
Didn't received interest cashback of total rupees of 1120/- which is Interest cashback...
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S
Sikander44
from New Delhi, Delhi
Sep 30, 2022
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Sending collection agents to home and harassing

This is utterly shameful, I have addressed the issue with too many NACH presented for my account and you guys incurring extra charges on my account hence I have not made the payment of emi till the issue is resolved.

You have sent someone to my house who is harassing my old parents, I will now take legal action and also involve Police as this is not done and I will not be scared by such actions, I am also involving RBI to take...
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P
Pachu8086
Sep 30, 2022
Oct 5, 2022
This thread was updated on Oct 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zest money personal loan

Applied for a personal loan on 23september..they said it will be credited into your account withing 3 days..now its 30september amd autodebit schemes were all set up but the amount isnt credited into my account...called atleast 10 times all they have to say was will look into it and will process..if you cant do the job properly you shouldnt be providing this kind of services...
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